HT5312 I want buy Apps but need security questions,i forgot security questions and i forg reset security info email address. how can i do. I know my ID and passworld

I want buy Apps but need security questions,i forgot security questions and i forg reset security info email address. how can i do. I know my ID and passworld
i cant rember questions and my reset security info email(address and passworld)
How can i do? i want buy apps but need ask this questions.......

Welcome to the Apple Community.
Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, use the link in the email and reset your security questions.
If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support.

Similar Messages

I am trying to update Apps and it is showing an old email address how can I change to my new email address?

I am trying to update my apps and I need to change it to my new email how do I do that?

- Apps are locked to the account that purchased them.
- To update apps you have to sign into the account that purchased the apps. If you have apps that need updating purchased from more than one account you have to update them one at a time until the remaining apps were purchased from one account.

I'm trying to update my apps but itunes is defaulting to an old deleted email address, how can I change it?

I'm trying to update my apps on my ipad, but when I go to updates itunes has suddenly defaulted to an old deleted email address, how can I fix this? When I go into settings on my ipad the email address is correct, it's just itunes thats causing a problem. Can someone please help, I cant access the deleted email address and when I try to answer the security questions Apple is telling me that I have entered the incorrect date of birth.....I haven't forgotten my date of birth.... this is so frustrating. What can I do?????

Is it a different account e.g. did you update your account with a new email address or did you create a new account ? If you updated your existing account then try logging out of the account by tapping on the id at the bottom of the Featured tab in the App Store app and then log back in and see if the updated id then shows in the Purchased tab.
If you created a new account then all apps (and any other content) downloaded by the old account will remain tied to the old account, and only that old account can download updates to its apps (and/or redownload its purchases). If you can't remember its password, and can't get the security questions reset (you don't have a rescue email address on the account ?), then you have need to contact Support in your country to get the questions and password reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699

I've logged onto iTunes, but it's asking me security questions because it's a new device, and I'm getting the answers wrong, but iTunes wants to reset but send the new passwords to my ex partners email address how can I get round this.

I've logged onto iTunes, but it's asking me security questions because it's a new device, and I'm getting the answers wrong, but iTunes wants to reset but send the new passwords to my ex partners email address how can I get round this.

I believe part of the recovery process is you get an e-mail allowing you to reset questions. If that e-mail isn't correct either because your son set it up then you really have no option but to ask Apple again. They are getting strict abotu security and given the number of "My iTunes account got hacked" posts here I can guess why. They have no way of knowing you really are the owner of the account. It's like me going to a policeman and saying, "See that car over there? That is mine, can you open the door for me?" and the police opening it on that basis alone.
Frequently asked questions about Apple ID - http://support.apple.com/kb/HE37 --> Can I change the answers to the security questions for my Apple ID? --> Yes. You can change the answers to the security questions provided when you originally signed up for your Apple ID. Go to My Apple ID (http://appleid.apple.com/) and click Manage your account.
Forgotten security questions - https://discussions.apple.com/message/18402551 and https://discussions.apple.com/message/18625296
More involved forgotten question issues - https://discussions.apple.com/thread/3961813
Kappy 09/2012 post about security questions - https://discussions.apple.com/message/19569468
John Galt's tips (09&11/2012) - https://discussions.apple.com/message/19809294 and https://discussions.apple.com/message/20229239
If none of the above work, contact iTunes Support at http://www.apple.com/support/itunes/contact/ and follow the instructions to report the issue to the iTunes Store.

HT5312 If I can't remember my security questions, and don't have a rescue email address, why can't I just add a rescue email to my apple ID account without having to contact iTunes Support?

If I can't remember my security questions, and don't have a rescue email address, why can't I just add a rescue email to my apple ID account without having to contact iTunes Support?

I verify my identity just by logging in with my password, not being able to add a rescue email address without answering the security questions is just extra hastle and doesn't increase security. No one knows my password so how could they break into my account? I understand having security questions to change your password but not for adding an email address.

I have 2 iphones, one for personal and one for business. I need my phones not to sync otherwise they will both ring all the time. How can I log out of my icloud and unsync my phones?

I have 2 iphones, one for personal and one for business. I need my phones not to sync otherwise they will both ring all the time. How can I log out of my icloud and unsync my phones?

Syncing your phones to the same iCloud account won't cause them to both ring all the time, it only puts the same contacts, calendars, and other synced data on the phone. The phones will only ring with someone calls the number associated with the phone.
If you want to stop using iCloud on one or both of the phones, go to Settings>iCloud, tap Delete Account, then choose Keep On My iPhone when prompted. This will disconnect them from iCloud and keep a copy of the synced data on the phone.

I forgot the password to my rescue email address, how can i reset my security questions?

i forgot the password to my rescue email address, how can i reset my security questions?

You won't be able to change your rescue email address until you can answer your questions, if you can't get the password for that email account reset then you will need to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down this page to update your rescue email address for potential future use : http://support.apple.com/kb/HT5312

I forgot my Security Question and Security Info email. How can I reset my Secret Question or how can I find what was my Security Info email is?

I forgot my Security Question and Security Info email. How can I reset my Secret Question or how can I find what was my Security Info email is?

You won't be able to view and/or change your rescue email address until you can answer your security question(s). If you only have one security question then you should be able to reset it according to http://support.apple.com/kb/HT6170 :
Reset your security questions
Go to My Apple ID (appleid.apple.com).
Select “Manage your Apple ID” and sign in.
Select “Password and Security” on the left side of the page.
If you have only one security question, you can change the question and answer now.
If you have more than one security question:
Select “Send reset security info email to [your rescue email address].” If you don't see this link or don't have access to your rescue address, contact Apple Support as described in the next section.
Your rescue address will receive a reset email from Apple. Follow its instructions to reset your security questions and set up new questions and answers. Didn't receive the email ?
After resetting your security questions, consider turning on two-step verification. With two-step verification, you don't need security questions to secure your account or verify your identity.
If you have more than one question then as you can't remember your rescue email address then you will need to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps on this page to view and/or change your rescue email address for potential future use : http://support.apple.com/kb/HT5620
Or if it's available in your country you could change to 2-step verification : http://support.apple.com/kb/HT5570

I want to switch my user id with my rescue email address, how can i change my rescue email address to something else to free that up?

i want to switch my user id with my rescue email address, how can i change my rescue email address to something else to free that up?

Hi EllaBella0902,
Welcome to the Support Communities!
The information below may be able to answer your questions about how to change your rescue email address:
Manage your Apple ID primary, rescue, alternate, and notification email addresses
http://support.apple.com/kb/HT5620?viewlocale=en_US
Before you make any changes, you may want to review the information in the Frequently Asked Questions section of this article:
Using your Apple ID for Apple services
http://support.apple.com/kb/HT4895
This article explains how to update the information in the various services that use the Apple ID if you change it:
Apple ID: What to do after you change your Apple ID
http://support.apple.com/kb/HT5796?viewlocale=en_US&locale=en_US
Cheers,
- Judy

App, email address is diferent from update email address, how can i make them the same ?

app. email address is differant then update email address, how can i change my up date address to be the same ?

The last time I received official word on this from Apple, I was told it is not possible to merge or otherwise change Apple ID's.
Ours is not to reason why.

I have to Apple ids in email format--how can I change this to just one and merge all of my existing purchases and apps under one ID?

I have two apple id's in email format--how can i change this to just one and merge all of my apps and tunes under the one retained ID?

Sorry Duane..
Apple does not support the merging of accounts > Frequently Asked Questions About Apple ID
messaged edited by cs

All of my devices seem to be connected... It's messages that I want to turn off. I don't want to receive any messages on anything except my daughters iPod that are sent to my Apple ID. How can I set my phone, iPod,iPad, and MacBook to no longer receive ms

All of my devices seem to be connected... It's messages that I want to turn off. I don't want to receive any messages on anything except my daughters iPod that are sent to my Apple ID. How can I set my phone, iPod,iPad, and MacBook to no longer receive msgs sent to [email protected]???? I only want msgs to be received on my phone, that are sent to my phone # and that is all!!!!

Settings>Messages>Send/Receive...edit here.

I just updated my phone and by mistake made a new apple id. how can i delete the new apple id and use my old one so i can access my apps? thanks

I just updated my iPhone. it prompted me to create an apple id. not being sure i did create a new one. after my phone updated i realized what i did. how can i delete my new apple id and use my old one so i can get my apps? thanks

Go to 'Settings' and 'Store' and then click on the 'Apple ID' and sign out and back in with your correct one.

I have just changed my computer as my old one died... but now cannot access my old itunes account so i have set up a new one with another email address. how can I sync my ipod to my new computer without wiping all my music ?

I have just tried to sync my ipod to a new computer as my old one died but as I cannot remember my previous log in I created a new itunes account. I now want to sync but it says it will wipe my music off my ipod. Does anyone know how I can do this now ?

If you have purchases on your iPod Shuffle that you want to sync back to iTunes, but are under the Apple ID you no longer have access to, you'll need to reset that account information. You can use this link to reset your password.
https://iforgot.apple.com/
If that doesn' work or help, you'll need to contact iTunes support and have them walk you through the process of resetting the older account information. Once you know the email and password again, you can authorize your new computer and transfer any purchases from this account back to iTunes.
For all non-iTunes purchased content, you'll need to the assistance of some sort of third party software that is not supported by Apple. See this older post from another forum member Zevoneer covering the different methods and software available to assist you with the task of copying content from your iPod back to your PC and into iTunes.
https://discussions.apple.com/thread/2452022?start=0&tstart=0
B-rock
B-rock

HT201363 I don't know the answers to my security questions or my rescue email address, how can I change those

I need to change my security questions because I don't know the answers to them and I don't know my rescue email either. How do I fix that?

You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(106202)

HT5312 I want buy Apps but need security questions,i forgot security questions and i forg reset security info email address. how can i do. I know my ID and passworld

Similar Messages

Maybe you are looking for