HT5361 I can't shut down my computer because it says mail is open. It says to close mail and continue shut down. Problem is I can't open or close mail now. Can't shut down my computer at all. What can I do?

I can't shut down my computer because it says mail is open. It says to close mail and continue shut down. Problem is I can't open or close mail now. Can't shut down my computer at all. What can I do?

If you cannot get mail to quit/force quit, you can always remove power from your Mac.
NOTE: removing power is a bad idea, and can result in data loss, but sometimes it is the only thing left to do.
Press and hold the power button for 5 to 10 seconds, and the Mac will power off.
When you power back on, the Mac should reboot.

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I open Acrobat X Pro and it open and shut down, now it will not open at all what can I do to correct the problem?

I open Adobe Acrobat X Pro and it open but shut right down and now it will not open at all what can I do to correct the issue?

Hi shortydm1964,
Please follow the steps given below:
1.Delete all the files from following folders:
2.C:\ProgramData\Adobe\SLStore
3. C:\Program Files (x86)\Common Files\Adobe\SLCache
4. And, delete all files from following folder except cache.db
5. C:\Program Files (x86)\Common Files\Adobe\ Adobe PCD
Now, launch the product and activate again with a new serial number.
I hope this would resolve your issue.
Regards,
Anubha

I need to deauthorise a computer that has broken down and have already recently used my deauthorise all, what can I do?

I need to deauthorise a computer that has broken down and have already recently used my deauthorise all, what can I do?

Go to the Store menu in iTunes, and select "View My Account..." When you get to the account page, click on "Deauthorize All." This will clear the list of computers authorized to play your songs. Then you can go and reauthorize them one at a time.

HT4583 MY IPHONE STARTED SMOKING YESTERDAY WHILE I AS USING IT. AS I AS PUTTING THE PHONE DOWN THE BATTERY EXPANDED AND BLEW UP IN MY HAND. NOW I HAVE ACID BURNS FROM THE BATTERY NOW I HAVE ACID BURNS ON MY HAND. WHAT CAN I DO????

MY IPHONE STARTED SMOKING YESTERDAY WHILE I AS USING IT. AS I AS PUTTING THE PHONE DOWN THE BATTERY EXPANDED AND BLEW UP IN MY HAND. NOW I HAVE ACID BURNS FROM THE BATTERY NOW I HAVE ACID BURNS ON MY HAND. WHAT CAN I DO????

Definitely see a doctor.
If the phone was under warranty, make an appointment at the genius bar. Actually, you can do that even if it wasn't under warranty (and probably should).
FWIW, nearly every documented case of this happening can be traced to liquid damage or a botched 3rd party repair.

I found an iphone3 and it has a passcode... I tried holding down the home and power button to reset the phone while connected to my itunes, but the phone doesnt reset or even turn off. What can i do to use this phone

I found an iphone3 and it has a passcode... I tried holding down the home and power button to reset the phone while connected to my itunes, but the phone doesnt reset or even turn off. What can i do to use this phone

I found an iphone3 and it has a passcode... I tried holding down the home and power button to reset the phone while connected to my itunes, but the phone doesnt reset or even turn off. What can i do to use this phone
We were going by your post. 'What can i do to use this phone"...
No offense intended, it's just that we see thousands of posts where people have different reasons for trying to use a stolen or lost device.

I am updating the software on my daughters IPOD touch 4th generation and it is going on 4 hours now. I know this is not normal. What can I do? It synced just fine, but has been stuck on" updating ipod software for 3 hours now!

I am updating the software on my daughters IPOD touch 4th generation and it is going on 4 hours now. I know this is not normal. What can I do? It synced just fine, but has been stuck on "updating ipod software" for 3 hours now!
She has had it for about 6 months and this is the first time we have plugged it into the computer since then. I can not exit out of itunes either.

If you still have the problem after retoring the iPOd to factory defaults/new iPod then The iPod is likely defective and replacement is required. You can make an appoinment at the Genius Bar of an APple store or take it back to BestBuy if within warranty

I upgraded my macbookpro hard drive to 1 TB then migrated my files from time machine. I'm now locked out of the computer because the password is not the same as my usual one and one that was years old and not retreivable. How do I work around this?

I upgraded my macbookpro hard drive to 1 TB then migrated my files from time machine. I'm now locked out of the computer because the password is not the same as my usual one and one that was years old and not retreivable. How do I work around this?

Whether or not you are able to recover the data off the drive yourself will depend on if the drive suffered any impact damage in the crash. You can buy USB SATA or IDE adapters (Intel and almost all G5 use SATA) that will let you connect your hard drive to a computer (like a flash drive) to see if you can recover the data. If the drive has suffered physical damage if may not mount.
If you know someone who has one of these adapters you could try using theirs, otherwise you could buy one but you take the risk of the data on the drive being non recoverable. Regardless, both are much cheaper than $1699!
(Alternatively, if you know of someone with a Mac Pro or PowerMac G5 they may be able to install the drive in their machine and try to boot from or mount it and copy the data off.)

HT1212 My iPhone was stollen and 3 months later the police return it back to me. But now it is locked to other iCloud account. How can I register it with my account?

My iPhone was stollen and 3 months later the police return it back to me.
But now it is locked to other iCloud account.
How can I register it with my account?
The device is still registered in My Support Profile->My Products and untit 29.11.2014 I was able to see it in "Find My iPhone" as offline.

Was the link I provided of no use.

HT1349 I updated my IGO primo, and now it doesn't work at all. what can you advise me

I updated my IGO primo, and now it doesn't work at all. what can you advice me now?

If it's stuck on the Apple logo, you'll have to force it into recovery mode and restore it. See http://support.apple.com/kb/ht1808.

I have a Macbook Pro that I have just renewed and transferred over my old hard drive (also from a Macbook Pro). Now when I turn on the computer and ITunes opens I get error (-50) and then error 5002 when I try to sign in to ITunes Store - Help!

I have a Macbook Pro that I have just renewed and transferred over my old hard drive (also from a Macbook Pro). Now when I turn on the computer and ITunes opens I get error (-50) and then error 5002 when I try to sign in to ITunes Store - Help!
My dealer has tried and failed (twice) to correct this and I have tried deleting the two items in the Itunes folder but no luck!

were you able to get help on this? I need help on error 5002 as well. thank you

Now im here in japan next day im travel what can i do to use iphone in my country philippines?

now im here in japan next day im travel what can i do to use iphone in my country philippines?

If you got the phone from Softbank in Japan the phone will work in Singapore but only roaming with Softbanks sim. They do not unlock iphones bought from them.

TS3173 I have mac book pro and recently bought mountain lion online i then used bootcamp to upload windows 7 now i have no sound when i use windows what can i do to get sound.

I have mac book pro and recently bought mountain lion online, i then used bootcamp to upload windows 7 now i have no sound when i use windows what can i do to get sound.

Install the required Windows drivers: Boot Camp Support Software 5.0.5033. Download this link preferably from Windows. Otherwise, download onto a FAT formatted USB disk from which you can copy to your Windows system.

HT1363 my ipod was frozen but now it has an x on the screen. What can i do about that?

my ipod was frozen, but now it has an x on the screen. What can i do about it?

See here: iPod Displays a Red "X" Icon
Note that the fatal red X is often a clear indication that your iPod's HD is shot and in need of replacement. You'll need to take or send your iPod in for repair either through Apple or a third party service.
B-rock

I recently upgrade my mac air to maverick and now my version of iphoto won't work. What can I do??

I recently upgrade my mac air to maverick and now my version of iphoto won't work. What can I do??

This screenshot shows which previous versions of iPhoto are compatible with Mavericks. It also indicates which versions qualify for a free upgrade to iPhoto 9.5.1 and which require a purchase:
Note 1: every day more users are reporting problems with iPhoto 8.1.2 so I've included it in the non compatible category.
Note 2: If your previous version of iPhoto was iPhoto 7 (08) or earlier you'll need to download and run the iPhoto Library Upgrader 1.1 application on the library before opening it with iPhoto 9.5.1
OT

Why has my 3G stopped working on my iphone? It is enabled, and I never had problems with it before, but for about 2 months now it has refused to work and as a result I can't send any attachments such as photos or videos via text.

Why has my 3G stopped working on my iphone? It is enabled, and I never had problems with it before, but for about 2 months now it has refused to work and as a result I can't send any attachments such as photos or videos via text.

Cellular data is a feature from your phone carrier. Have you contacted them to resolve your issue.

I have a factory unlock iphone 5 with the lasted version. Since yesterday my sim card stopped working and now says `No Sim`, was working fine and stopped working now, other sim works but just not mine. ¿What can be happening?

I have a factory unlock iphone 5 with the lasted version. Since yesterday my sim card stopped working and now says `No Sim`, was working fine and stopped working now, other sim works but just not mine. ¿What can be happening?

I thought that, but I put the sim card in another device that is not Apple and works. Definitely the sim card work, but no longer in my iPhone 5 or maybe in any other Apple device, i dont know why!! But i gonna get a replacement to see what happen

HT5361 I can't shut down my computer because it says mail is open. It says to close mail and continue shut down. Problem is I can't open or close mail now. Can't shut down my computer at all. What can I do?

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