HT5538 Every time I try to use apple ID for face time I got an error message "the username or password was incorrect" although they are right and I use them in App Store and I cloud even after resetting my password

Every time I try to use apple ID for face time I got an error message "the username or password was incorrect" although they are right and I use them in App Store and I cloud even after resetting my password, the problem happens also with iMessage . Please help

For what it's worth, you posted this in 2011, and here in 2014 I am still having this same issue. Over the last two days, I have had to unlock my apple account 8 times. I didn't get any new devices. I haven't initiated a password reset. I didn't forget my password. I set up two factor authentication and have been able to do the unlocking with the key and using a code sent to one of my devices. 
That all works.
It's this having to unlock my account every time I go to use any of my devices. And I have many: iMac, iPad, iPad2, iPad mini, iPhone 5s, iPod touch (daughter), and my old iPhone 4 being used as an ipod touch now.  They are all synced, and all was working just fine.
I have initiated an incident with Apple (again) but I know they are just going to suggest I change my Apple ID. It's a simple one, and one that I am sure others think is theirs. I don't want to change it. I shouldn't have to. Apple should be able to tell me who is trying to use it, or at least from where.
Thanks for listening,
Melissa

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    Process: App Store [348]
    Path: /Applications/App Store.app/Contents/MacOS/App Store
    Identifier: com.apple.appstore
    Version: 1.0.1 (63)
    Build Info: Firenze-630000~1
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    Per-App Interval Since Last Report: 13 sec
    Per-App Crashes Since Last Report: 13
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    0 CoreFoundation 0x00007fff812d47b4 __exceptionPreprocess + 180
    1 libobjc.A.dylib 0x00007fff863920f3 objcexceptionthrow + 45
    2 CoreFoundation 0x00007fff812d45d7 +[NSException raise:format:arguments:] + 103
    3 CoreFoundation 0x00007fff812d4564 +[NSException raise:format:] + 148
    4 AppKit 0x00007fff837a2990 -[NSImage _lockFocusOnRepresentation:rect:context:hints:flipped:] + 319
    5 AppKit 0x00007fff837a2847 __-[NSImage lockFocusWithRect:context:hints:flipped:]block_invoke1 + 100
    6 AppKit 0x00007fff83736ba1 -[NSImage _usingBestRepresentationForRect:context:hints:body:] + 178
    7 AppKit 0x00007fff837a27cd -[NSImage lockFocusWithRect:context:hints:flipped:] + 289
    8 AppKit 0x00007fff837a2697 -[NSImage lockFocusFlipped:] + 142
    9 App Store 0x000000010001ca15 0x0 + 4295084565
    10 AppKit 0x00007fff8372b3c8 -[NSControl drawRect:] + 405
    11 AppKit 0x00007fff83723c49 -[NSView _drawRect:clip:] + 3390
    12 AppKit 0x00007fff837228bc -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 1325
    13 AppKit 0x00007fff83722c26 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
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    15 AppKit 0x00007fff83747bea -[NSToolbarItemViewer _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 301
    16 AppKit 0x00007fff83722c26 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
    17 AppKit 0x00007fff83722c26 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
    18 AppKit 0x00007fff83722c26 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
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    24 AppKit 0x00007fff8365e77a -[NSWindow orderWindow:relativeTo:] + 94
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    28 AppKit 0x00007fff83627bd2 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 326
    29 AppKit 0x00007fff83625153 NSApplicationMain + 279
    30 App Store 0x0000000100001a1c 0x0 + 4294973980
    Thread 0 Crashed: Dispatch queue: com.apple.main-thread
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    9 com.apple.AppKit 0x00007fff8371d8a8 -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 4033
    10 com.apple.AppKit 0x00007fff83696b9a -[NSView displayIfNeeded] + 969
    11 com.apple.AppKit 0x00007fff8365ebe3 -[NSWindow _reallyDoOrderWindow:relativeTo:findKey:forCounter:force:isModal:] + 1050
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    14 com.apple.AppKit 0x00007fff8362888d loadNib + 226
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    16 com.apple.AppKit 0x00007fff83627bd2 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 326
    17 com.apple.AppKit 0x00007fff83625153 NSApplicationMain + 279
    18 com.apple.appstore 0x0000000100001a1c 0x100000000 + 6684
    Thread 1: Dispatch queue: com.apple.libdispatch-manager
    0 libSystem.B.dylib 0x00007fff8430612a kevent + 10
    1 libSystem.B.dylib 0x00007fff84307ffd dispatch_mgrinvoke + 154
    2 libSystem.B.dylib 0x00007fff84307cd4 dispatch_queueinvoke + 185
    3 libSystem.B.dylib 0x00007fff843077fe dispatch_workerthread2 + 252
    4 libSystem.B.dylib 0x00007fff84307128 pthreadwqthread + 353
    5 libSystem.B.dylib 0x00007fff84306fc5 start_wqthread + 13
    Thread 2:
    0 libSystem.B.dylib 0x00007fff84306f4a _workqkernreturn + 10
    1 libSystem.B.dylib 0x00007fff8430735c pthreadwqthread + 917
    2 libSystem.B.dylib 0x00007fff84306fc5 start_wqthread + 13
    Thread 3:
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    Thread 0 crashed with X86 Thread State (64-bit):
    rax: 0x0000000000000000 rbx: 0x00007fff708592d8 rcx: 0x00007fff5fbff2b8 rdx: 0x0000000000000000
    rdi: 0x000000000000015c rsi: 0x0000000000000006 rbp: 0x00007fff5fbff2d0 rsp: 0x00007fff5fbff2b8
    r8: 0x00007fff7085ca40 r9: 0x0000000000000063 r10: 0x00007fff84337616 r11: 0x0000000000000202
    r12: 0x00007fff81359b09 r13: 0x0000000000000000 r14: 0x0000000100326d40 r15: 0x00007fff706c4030
    rip: 0x00007fff8433b5d6 rfl: 0x0000000000000202 cr2: 0x00007fff843c6442
    Binary Images:
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    0x100065000 - 0x10018bfff com.apple.CommerceKit 1.0 (60.2) <A0754534-B2DE-605F-0CEE-3036DE52AE7D> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/CommerceKit
    0x7fff5fc00000 - 0x7fff5fc3bdef dyld 132.1 (???) <B536F2F1-9DF1-3B6C-1C2C-9075EA219A06> /usr/lib/dyld
    0x7fff80047000 - 0x7fff80168fe7 libcrypto.0.9.8.dylib 0.9.8 (compatibility 0.9.8) <48AEAFE1-21F4-B3C8-4199-35AD5E8D0613> /usr/lib/libcrypto.0.9.8.dylib
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    0x7fff801b2000 - 0x7fff801f9ff7 com.apple.coreui 2 (114) <BB09E685-1F5D-0676-1A0E-295610B387A8> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
    0x7fff80215000 - 0x7fff80252fff com.apple.LDAPFramework 2.0 (120.1) <1683330C-2908-9A45-AFF1-2282792C2570> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
    0x7fff80253000 - 0x7fff80253ff7 com.apple.Accelerate.vecLib 3.6 (vecLib 3.6) <DA9BFF01-40DF-EBD5-ABB7-787DAF2D77CF> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
    0x7fff80254000 - 0x7fff802f4fff com.apple.LaunchServices 362.2 (362.2) <A8EDC37C-1D40-5ED0-49BE-90EF110A6B3A> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
    0x7fff802f5000 - 0x7fff80300ff7 com.apple.bsd.ServiceManagement 1.3 (1.3) <CEB99ECF-4C55-C3DF-EE64-35903BF7B690> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManage ment
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    0x7fff80619000 - 0x7fff8061bfff libRadiance.dylib ??? (???) <73257486-8E94-E758-1A5A-5B521F27EE12> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
    0x7fff8061e000 - 0x7fff808a6fef com.apple.security 6.1.1 (37594) <34DC0C3E-4546-D7ED-D855-390750954245> /System/Library/Frameworks/Security.framework/Versions/A/Security
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    Serial ATA Device: Hitachi HTS725050A9A362, 465.76 GB
    Serial ATA Device: MATSHITADVD-R UJ-898
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    USB Device: Hub, 0x0409 (NEC Corporation), 0x005a, 0xfa140000
    USB Device: Hub, 0x0409 (NEC Corporation), 0x55ab, 0xfa143000
    USB Device: M2452, 0x05ac (Apple Inc.), 0x0201, 0xfa143100
    USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0xfa130000
    USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000
    USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8218, 0xfa113000
    USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0xfa120000
    USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfd100000
    USB Device: USB Receiver, 0x046d (Logitech Inc.), 0xc52b, 0xfd130000
    USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd120000
    USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0xfd110000

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    Dah•veed

  • App Store Update keeps showing even after installing

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    11:22 (7 minutes ago)
    to AppleSupport
    Dear Sir/Madam Since  the wifi is not coming ON how can I open this diagnostic on the iphone  4S am using and having problem with wifi behaving in erratic manner. 
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    Ashok Dhingra
    D E E Hons B E Tech MBA
    Vasant Kunj Delhi
    <Personal Information Edited by Host>

    11:22 (7 minutes ago)
    to AppleSupport
    Dear Sir/Madam Since  the wifi is not coming ON how can I open this diagnostic on the iphone  4S am using and having problem with wifi behaving in erratic manner. 
    Am  a professional engineer for projects and am 68 yrs old. At one time was  looking after a production line manufacturing I C's in semiconductors  manufacturing company of the US.
    Have four apple products, one hp laptop and one DELL professional computer at home is used by only two members me and my wife.
    Wife  prefers working on ipad2 or ipad mini while traveling and has iphone 4.  Am using iphone4S with laptop and Dell computer, No apple product is  more than two years old.
    Am having the problem in using wifi on the 4S after it  was upgraded to the latest ios as per the recommendation by your  software of my iphone 4S 
    The wifi card hangs up at  it's own will and even a visit to your authorized service center in  Delhi has not able to help me although they have reverted the ios back  to the
    one supplied with the set. Am a user and not a computer expert but it looks like the wifi card is  not able to some times take the load while working which could indicate  the wifi card is getting heated up.   
    My daughter  who is Masters in 3D Animation is an ardent fan of apple products  working at present in Canada was also gifted by me a 4S about 4 months  back. My daughter-in-law is using iphone4 and an ipad for her professional  works along with a Dell PC in the US. While my son is a fan of samsung  products and does not like an apple product. 
    So in a family we have 7 apple products except MAC laptop/PC. 
    But the fact is, this problem with 4S has  really shaken me up and now it seems your products are deteriorating in  quality while demanding the best pricing structures. 
    Since  this is purely the device and the software of apple problem you may  please replace this set with new one as neither have any time to push  you/ request you after your service centre
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    The  serial No of my set is DN*****TC0 and was bought from an authorized  dealer and so were the other products from the same dealer in Delhi.  This set is still in showroom condition and
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    Thanks 
    Ashok Dhingra
    D E E Hons B E Tech MBA
    Vasant Kunj Delhi
    <Personal Information Edited by Host>

  • 8.02 troubles: my 5th gen ipod touch won't allow me to open up the app store following my update, even after a restart.  What should I do?

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  • F this error message  "The disk you inserted was not readable by this computer" with 2 radio buttons "Ignore" or "reject"  It comes up every time I start my new printer. How do I get rid of it?

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    Hi there,
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