HT5538 Every time I try to use apple ID for face time I got an error message "the username or password was incorrect" although they are right and I use them in App Store and I cloud even after resetting my password
Every time I try to use apple ID for face time I got an error message "the username or password was incorrect" although they are right and I use them in App Store and I cloud even after resetting my password, the problem happens also with iMessage . Please help
For what it's worth, you posted this in 2011, and here in 2014 I am still having this same issue. Over the last two days, I have had to unlock my apple account 8 times. I didn't get any new devices. I haven't initiated a password reset. I didn't forget my password. I set up two factor authentication and have been able to do the unlocking with the key and using a code sent to one of my devices.
That all works.
It's this having to unlock my account every time I go to use any of my devices. And I have many: iMac, iPad, iPad2, iPad mini, iPhone 5s, iPod touch (daughter), and my old iPhone 4 being used as an ipod touch now. They are all synced, and all was working just fine.
I have initiated an incident with Apple (again) but I know they are just going to suggest I change my Apple ID. It's a simple one, and one that I am sure others think is theirs. I don't want to change it. I shouldn't have to. Apple should be able to tell me who is trying to use it, or at least from where.
Thanks for listening,
Melissa
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Thanks.
==================================================================
Process: App Store [348]
Path: /Applications/App Store.app/Contents/MacOS/App Store
Identifier: com.apple.appstore
Version: 1.0.1 (63)
Build Info: Firenze-630000~1
Code Type: X86-64 (Native)
Parent Process: launchd [168]
Date/Time: 2011-04-13 02:35:21.872 -0400
OS Version: Mac OS X 10.6.7 (10J869)
Report Version: 6
Interval Since Last Report: 14552 sec
Crashes Since Last Report: 17
Per-App Interval Since Last Report: 13 sec
Per-App Crashes Since Last Report: 13
Anonymous UUID: 74BE3400-5F68-4C92-9A9F-6F87B19F810E
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Application Specific Information:
abort() called
* Terminating app due to uncaught exception 'NSImageCacheException', reason: 'Cannot lock focus on image <NSImage 0x10036ee50 Size={0, 0} Reps=(
)>, because it is size zero.'
* Call stack at first throw:
0 CoreFoundation 0x00007fff812d47b4 __exceptionPreprocess + 180
1 libobjc.A.dylib 0x00007fff863920f3 objcexceptionthrow + 45
2 CoreFoundation 0x00007fff812d45d7 +[NSException raise:format:arguments:] + 103
3 CoreFoundation 0x00007fff812d4564 +[NSException raise:format:] + 148
4 AppKit 0x00007fff837a2990 -[NSImage _lockFocusOnRepresentation:rect:context:hints:flipped:] + 319
5 AppKit 0x00007fff837a2847 __-[NSImage lockFocusWithRect:context:hints:flipped:]block_invoke1 + 100
6 AppKit 0x00007fff83736ba1 -[NSImage _usingBestRepresentationForRect:context:hints:body:] + 178
7 AppKit 0x00007fff837a27cd -[NSImage lockFocusWithRect:context:hints:flipped:] + 289
8 AppKit 0x00007fff837a2697 -[NSImage lockFocusFlipped:] + 142
9 App Store 0x000000010001ca15 0x0 + 4295084565
10 AppKit 0x00007fff8372b3c8 -[NSControl drawRect:] + 405
11 AppKit 0x00007fff83723c49 -[NSView _drawRect:clip:] + 3390
12 AppKit 0x00007fff837228bc -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 1325
13 AppKit 0x00007fff83722c26 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
14 AppKit 0x00007fff83722c26 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
15 AppKit 0x00007fff83747bea -[NSToolbarItemViewer _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 301
16 AppKit 0x00007fff83722c26 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
17 AppKit 0x00007fff83722c26 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
18 AppKit 0x00007fff83722c26 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
19 AppKit 0x00007fff83720f8e -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 767
20 AppKit 0x00007fff83720ab0 -[NSThemeFrame _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 254
21 AppKit 0x00007fff8371d362 -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 2683
22 AppKit 0x00007fff83696b9a -[NSView displayIfNeeded] + 969
23 AppKit 0x00007fff8365ebe3 -[NSWindow _reallyDoOrderWindow:relativeTo:findKey:forCounter:force:isModal:] + 1050
24 AppKit 0x00007fff8365e77a -[NSWindow orderWindow:relativeTo:] + 94
25 AppKit 0x00007fff8362a770 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1726
26 AppKit 0x00007fff8362888d loadNib + 226
27 AppKit 0x00007fff83627f9d +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 763
28 AppKit 0x00007fff83627bd2 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 326
29 AppKit 0x00007fff83625153 NSApplicationMain + 279
30 App Store 0x0000000100001a1c 0x0 + 4294973980
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x00007fff8433b5d6 __kill + 10
1 libSystem.B.dylib 0x00007fff843dbcd6 abort + 83
2 libstdc++.6.dylib 0x00007fff874e35d2 _tcf0 + 0
3 libobjc.A.dylib 0x00007fff86395d29 objcterminate + 100
4 libstdc++.6.dylib 0x00007fff874e1ae1 _cxxabiv1::_terminate(void (*)()) + 11
5 libstdc++.6.dylib 0x00007fff874e1b16 _cxxabiv1::_unexpected(void (*)()) + 0
6 libstdc++.6.dylib 0x00007fff874e1bfc _gxx_exception_cleanup(_Unwind_ReasonCode, UnwindException*) + 0
7 libobjc.A.dylib 0x00007fff86392192 object_getIvar + 0
8 com.apple.CoreFoundation 0x00007fff8132c969 -[NSException raise] + 9
9 com.apple.AppKit 0x00007fff8371d8a8 -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 4033
10 com.apple.AppKit 0x00007fff83696b9a -[NSView displayIfNeeded] + 969
11 com.apple.AppKit 0x00007fff8365ebe3 -[NSWindow _reallyDoOrderWindow:relativeTo:findKey:forCounter:force:isModal:] + 1050
12 com.apple.AppKit 0x00007fff8365e77a -[NSWindow orderWindow:relativeTo:] + 94
13 com.apple.AppKit 0x00007fff8362a770 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1726
14 com.apple.AppKit 0x00007fff8362888d loadNib + 226
15 com.apple.AppKit 0x00007fff83627f9d +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 763
16 com.apple.AppKit 0x00007fff83627bd2 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 326
17 com.apple.AppKit 0x00007fff83625153 NSApplicationMain + 279
18 com.apple.appstore 0x0000000100001a1c 0x100000000 + 6684
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x00007fff8430612a kevent + 10
1 libSystem.B.dylib 0x00007fff84307ffd dispatch_mgrinvoke + 154
2 libSystem.B.dylib 0x00007fff84307cd4 dispatch_queueinvoke + 185
3 libSystem.B.dylib 0x00007fff843077fe dispatch_workerthread2 + 252
4 libSystem.B.dylib 0x00007fff84307128 pthreadwqthread + 353
5 libSystem.B.dylib 0x00007fff84306fc5 start_wqthread + 13
Thread 2:
0 libSystem.B.dylib 0x00007fff84306f4a _workqkernreturn + 10
1 libSystem.B.dylib 0x00007fff8430735c pthreadwqthread + 917
2 libSystem.B.dylib 0x00007fff84306fc5 start_wqthread + 13
Thread 3:
0 libSystem.B.dylib 0x00007fff84306f4a _workqkernreturn + 10
1 libSystem.B.dylib 0x00007fff8430735c pthreadwqthread + 917
2 libSystem.B.dylib 0x00007fff84306fc5 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x00007fff708592d8 rcx: 0x00007fff5fbff2b8 rdx: 0x0000000000000000
rdi: 0x000000000000015c rsi: 0x0000000000000006 rbp: 0x00007fff5fbff2d0 rsp: 0x00007fff5fbff2b8
r8: 0x00007fff7085ca40 r9: 0x0000000000000063 r10: 0x00007fff84337616 r11: 0x0000000000000202
r12: 0x00007fff81359b09 r13: 0x0000000000000000 r14: 0x0000000100326d40 r15: 0x00007fff706c4030
rip: 0x00007fff8433b5d6 rfl: 0x0000000000000202 cr2: 0x00007fff843c6442
Binary Images:
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0x100065000 - 0x10018bfff com.apple.CommerceKit 1.0 (60.2) <A0754534-B2DE-605F-0CEE-3036DE52AE7D> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/CommerceKit
0x7fff5fc00000 - 0x7fff5fc3bdef dyld 132.1 (???) <B536F2F1-9DF1-3B6C-1C2C-9075EA219A06> /usr/lib/dyld
0x7fff80047000 - 0x7fff80168fe7 libcrypto.0.9.8.dylib 0.9.8 (compatibility 0.9.8) <48AEAFE1-21F4-B3C8-4199-35AD5E8D0613> /usr/lib/libcrypto.0.9.8.dylib
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0x7fff801b2000 - 0x7fff801f9ff7 com.apple.coreui 2 (114) <BB09E685-1F5D-0676-1A0E-295610B387A8> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x7fff80215000 - 0x7fff80252fff com.apple.LDAPFramework 2.0 (120.1) <1683330C-2908-9A45-AFF1-2282792C2570> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x7fff80253000 - 0x7fff80253ff7 com.apple.Accelerate.vecLib 3.6 (vecLib 3.6) <DA9BFF01-40DF-EBD5-ABB7-787DAF2D77CF> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x7fff80254000 - 0x7fff802f4fff com.apple.LaunchServices 362.2 (362.2) <A8EDC37C-1D40-5ED0-49BE-90EF110A6B3A> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
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0x7fff8401a000 - 0x7fff84042fff com.apple.DictionaryServices 1.1.2 (1.1.2) <E9269069-93FA-2B71-F9BA-FDDD23C4A65E> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
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0x7fff8420b000 - 0x7fff84210ff7 com.apple.CommonPanels 1.2.4 (91) <4D84803B-BD06-D80E-15AE-EFBE43F93605> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
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0x7fff86807000 - 0x7fff8680aff7 libCoreVMClient.dylib ??? (???) <00C97B96-8D3B-45EB-F503-DB49712DC42D> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x7fff8680b000 - 0x7fff86854fef libGLU.dylib ??? (???) <0FCD57C5-D7AA-F2DD-D2EC-C1C8B931F65C> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x7fff86855000 - 0x7fff8688aff7 com.apple.DiskManagement 3.4 (355) <08BAA106-6641-E45E-2A1C-B96442014B79> /System/Library/PrivateFrameworks/DiskManagement.framework/Versions/A/DiskManag ement
0x7fff8688b000 - 0x7fff86a43fef com.apple.ImageIO.framework 3.0.4 (3.0.4) <EFB373AE-FE02-40C4-ABDC-09D61AFD25EA> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x7fff86a88000 - 0x7fff86a96ff7 libkxld.dylib ??? (???) <4016E9E6-0645-5384-A697-2775B5228113> /usr/lib/system/libkxld.dylib
0x7fff86a97000 - 0x7fff86a9dff7 com.apple.CommerceCore 1.0 (9) <4C66D962-91B5-F25C-A6FF-DFD5F924A0DD> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
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0x7fff8704a000 - 0x7fff870fafff edu.mit.Kerberos 6.5.11 (6.5.11) <085D80F5-C9DC-E252-C21B-03295E660C91> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x7fff87375000 - 0x7fff8740fff7 com.apple.ApplicationServices.ATS 4.4 (???) <55B528A6-0C88-6CB8-152B-A34A440FACFE> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
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0x7fff8742a000 - 0x7fff87466fe7 libcurl.4.dylib 6.1.0 (compatibility 6.0.0) <1E041185-131C-C237-C250-38BE933A269A> /usr/lib/libcurl.4.dylib
0x7fff87467000 - 0x7fff87468ff7 libScreenReader.dylib ??? (???) <D3F1AD64-E49E-D3D5-012C-676429061F83> /usr/lib/libScreenReader.dylib
0x7fff87475000 - 0x7fff87492ff7 libPng.dylib ??? (???) <0C232C1E-49C8-F7A9-9634-DF2BDA1AB722> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x7fff87493000 - 0x7fff87493ff7 com.apple.Cocoa 6.6 (???) <68B0BE46-6E24-C96F-B341-054CF9E8F3B6> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x7fff87497000 - 0x7fff87514fef libstdc++.6.dylib 7.9.0 (compatibility 7.0.0) <35ECA411-2C08-FD7D-11B1-1B7A04921A5C> /usr/lib/libstdc++.6.dylib
0x7fff8758c000 - 0x7fff875b7ff7 libxslt.1.dylib 3.24.0 (compatibility 3.0.0) <87A0B228-B24A-C426-C3FB-B40D7258DD49> /usr/lib/libxslt.1.dylib
0x7fff8769f000 - 0x7fff876aefff com.apple.NetFS 3.2.2 (3.2.2) <7CCBD70E-BF31-A7A7-DB98-230687773145> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x7fff876af000 - 0x7fff87787fe7 com.apple.DiscRecording 5.0.8 (5080.4.1) <8D1F6E81-76EA-BA82-D4E2-10A87CCD5908> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
0x7fff87788000 - 0x7fff877c9fef com.apple.QD 3.36 (???) <5DC41E81-32C9-65B2-5528-B33E934D5BB4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x7fff87a30000 - 0x7fff87a90fe7 com.apple.framework.IOKit 2.0 (???) <D107CB8A-5182-3AC4-35D0-07068A695C05> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fff87a91000 - 0x7fff87ab7fe7 libJPEG.dylib ??? (???) <AD42F658-7C32-EEE5-8341-A8EE6476BF46> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x7fff87ab8000 - 0x7fff87af9fff com.apple.SystemConfiguration 1.10.5 (1.10.2) <FB39F09C-57BB-D8CC-348D-93E00C602F7D> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x7fff87afa000 - 0x7fff87afaff7 com.apple.Accelerate 1.6 (Accelerate 1.6) <2BB7D669-4B40-6A52-ADBD-DA4DB3BC0B1B> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x7fff87b79000 - 0x7fff87bb3fff libssl.0.9.8.dylib 0.9.8 (compatibility 0.9.8) <C7153747-50E3-32DA-426F-CC4C505D1D6C> /usr/lib/libssl.0.9.8.dylib
0x7fff87bb4000 - 0x7fff87bb8ff7 libmathCommon.A.dylib 315.0.0 (compatibility 1.0.0) <95718673-FEEE-B6ED-B127-BCDBDB60D4E5> /usr/lib/system/libmathCommon.A.dylib
0x7fff87deb000 - 0x7fff880e9fff com.apple.HIToolbox 1.6.5 (???) <AD1C18F6-51CB-7E39-35DD-F16B1EB978A8> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x7fff88135000 - 0x7fff88138fff com.apple.help 1.3.1 (41) <E311A81E-9870-A430-1E16-AFF6C92CE6E5> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x7fff8817c000 - 0x7fff881b7fff com.apple.AE 496.4 (496.4) <64C27EC8-FC7F-EA6B-9435-9A3452425915> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x7fff881b8000 - 0x7fff88222fe7 libvMisc.dylib 268.0.1 (compatibility 1.0.0) <7D8B6D68-7E70-2AF2-BF9F-2CD56145909C> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x7fff88223000 - 0x7fff8826ffff libauto.dylib ??? (???) <F7221B46-DC4F-3153-CE61-7F52C8C293CF> /usr/lib/libauto.dylib
0x7fff88286000 - 0x7fff8829cfef libbsm.0.dylib ??? (???) <83676D2E-23CD-45CD-BE5C-35FCFFBBBDBB> /usr/lib/libbsm.0.dylib
0x7fff8829d000 - 0x7fff8829ffff com.apple.print.framework.Print 6.1 (237.1) <CA8564FB-B366-7413-B12E-9892DA3C6157> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x7fff882eb000 - 0x7fff882f6ff7 com.apple.speech.recognition.framework 3.11.1 (3.11.1) <60484D84-BA63-13DD-50E9-ABDA402C3C45> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x7fff88337000 - 0x7fff88414fff com.apple.vImage 4.1 (4.1) <C3F44AA9-6F71-0684-2686-D3BBC903F020> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x7fff88415000 - 0x7fff8852efef libGLProgrammability.dylib ??? (???) <C4BB281B-629D-08ED-2991-3D51671B0B02> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x7fff8852f000 - 0x7fff888ccfe7 com.apple.QuartzCore 1.6.3 (227.36) <6FD8E129-135E-2F89-E9F0-A3CD0C6FCEF1> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x7fff88950000 - 0x7fff8899fff7 com.apple.DirectoryService.PasswordServerFramework 6.1 (6.1) <01B370FB-D524-F660-3826-E85B7F0D85CD> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordS erver
0x7fff889a0000 - 0x7fff889affff libxar.1.dylib ??? (???) <CBAF862A-3C77-6446-56C2-9C4461631AAF> /usr/lib/libxar.1.dylib
0x7fff889b0000 - 0x7fff889c5ff7 com.apple.LangAnalysis 1.6.6 (1.6.6) <DC999B32-BF41-94C8-0583-27D9AB463E8B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x7fff88a2b000 - 0x7fff88a2bff7 com.apple.Carbon 150 (152) <19B37B7B-1594-AD0A-7F14-FA2F85AD7241> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x7fff88a2c000 - 0x7fff88a31fff libGFXShared.dylib ??? (???) <878C429B-44D4-875C-1A35-4FD8C6152695> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x7fff88a62000 - 0x7fff88ae7ff7 com.apple.print.framework.PrintCore 6.3 (312.7) <CDFE82DD-D811-A091-179F-6E76069B432D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x7fff88ae8000 - 0x7fff88b0bfff com.apple.opencl 12.3.6 (12.3.6) <42FA5783-EB80-1168-4015-B8C68F55842F> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x7fff88b0c000 - 0x7fff8920906f com.apple.CoreGraphics 1.545.0 (???) <F0A5F62D-4C66-5B1F-4F13-322932915901> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x7fffffe00000 - 0x7fffffe01fff libSystem.B.dylib ??? (???) <9BAEB2F2-B485-6349-E1AB-637FE12EE770> /usr/lib/libSystem.B.dylib
Model: MacBookPro6,2, BootROM MBP61.0057.B0C, 2 processors, Intel Core i7, 2.66 GHz, 8 GB, SMC 1.58f16
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Memory Module: global_name
AirPort: spairportwireless_card_type_airportextreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.10.131.36.9)
Bluetooth: Version 2.4.0f1, 2 service, 19 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: Hitachi HTS725050A9A362, 465.76 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfa100000
USB Device: Hub, 0x0409 (NEC Corporation), 0x005a, 0xfa140000
USB Device: Hub, 0x0409 (NEC Corporation), 0x55ab, 0xfa143000
USB Device: M2452, 0x05ac (Apple Inc.), 0x0201, 0xfa143100
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0xfa130000
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8218, 0xfa113000
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0xfa120000
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfd100000
USB Device: USB Receiver, 0x046d (Logitech Inc.), 0xc52b, 0xfd130000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd120000
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0xfd110000The quickest way to try to fix it is to download the Mac OS X 10.6.7 Update Combo and manually install the update. It should fill in any missing gaps. I suggest dragging & dropping the Mac App Store into the Trash before the installation to let the update install a fresh version of the MAS.
http://support.apple.com/kb/DL1361
Dah•veed -
App Store Update keeps showing even after installing
the app store on my macbook air keeps showing an update for MacBook Air SMC Firmware update 1.8. it shows 1.66f60 is installed in the system info page.
the MacBook air is late 2010 with OS X 10.9 Mavericks. The update acts like it is installing but, it still shows up in the app store update even after rebooting.
any help would be appreciated.This may or not be related to the OP's post...
I have an Epson Artison 810, and since Mountain Lion was installed, my iMac (when waking from sleep or rebooting) keeps asking me if I'd like to download an update for this printer. If I click Yes, I'm taken to the App Store, where, after waiting WAY too long, it tells me my system's up to date, and that no updates are available. -
11:22 (7 minutes ago)
to AppleSupport
Dear Sir/Madam Since the wifi is not coming ON how can I open this diagnostic on the iphone 4S am using and having problem with wifi behaving in erratic manner.
Am a professional engineer for projects and am 68 yrs old. At one time was looking after a production line manufacturing I C's in semiconductors manufacturing company of the US.
Have four apple products, one hp laptop and one DELL professional computer at home is used by only two members me and my wife.
Wife prefers working on ipad2 or ipad mini while traveling and has iphone 4. Am using iphone4S with laptop and Dell computer, No apple product is more than two years old.
Am having the problem in using wifi on the 4S after it was upgraded to the latest ios as per the recommendation by your software of my iphone 4S
The wifi card hangs up at it's own will and even a visit to your authorized service center in Delhi has not able to help me although they have reverted the ios back to the
one supplied with the set. Am a user and not a computer expert but it looks like the wifi card is not able to some times take the load while working which could indicate the wifi card is getting heated up.
My daughter who is Masters in 3D Animation is an ardent fan of apple products working at present in Canada was also gifted by me a 4S about 4 months back. My daughter-in-law is using iphone4 and an ipad for her professional works along with a Dell PC in the US. While my son is a fan of samsung products and does not like an apple product.
So in a family we have 7 apple products except MAC laptop/PC.
But the fact is, this problem with 4S has really shaken me up and now it seems your products are deteriorating in quality while demanding the best pricing structures.
Since this is purely the device and the software of apple problem you may please replace this set with new one as neither have any time to push you/ request you after your service centre
in Delhi told me yesterday this cannot be repaired.
The serial No of my set is DN*****TC0 and was bought from an authorized dealer and so were the other products from the same dealer in Delhi. This set is still in showroom condition and
was never used without a protective cover.
Thanks
Ashok Dhingra
D E E Hons B E Tech MBA
Vasant Kunj Delhi
<Personal Information Edited by Host>11:22 (7 minutes ago)
to AppleSupport
Dear Sir/Madam Since the wifi is not coming ON how can I open this diagnostic on the iphone 4S am using and having problem with wifi behaving in erratic manner.
Am a professional engineer for projects and am 68 yrs old. At one time was looking after a production line manufacturing I C's in semiconductors manufacturing company of the US.
Have four apple products, one hp laptop and one DELL professional computer at home is used by only two members me and my wife.
Wife prefers working on ipad2 or ipad mini while traveling and has iphone 4. Am using iphone4S with laptop and Dell computer, No apple product is more than two years old.
Am having the problem in using wifi on the 4S after it was upgraded to the latest ios as per the recommendation by your software of my iphone 4S
The wifi card hangs up at it's own will and even a visit to your authorized service center in Delhi has not able to help me although they have reverted the ios back to the
one supplied with the set. Am a user and not a computer expert but it looks like the wifi card is not able to some times take the load while working which could indicate the wifi card is getting heated up.
My daughter who is Masters in 3D Animation is an ardent fan of apple products working at present in Canada was also gifted by me a 4S about 4 months back. My daughter-in-law is using iphone4 and an ipad for her professional works along with a Dell PC in the US. While my son is a fan of samsung products and does not like an apple product.
So in a family we have 7 apple products except MAC laptop/PC.
But the fact is, this problem with 4S has really shaken me up and now it seems your products are deteriorating in quality while demanding the best pricing structures.
Since this is purely the device and the software of apple problem you may please replace this set with new one as neither have any time to push you/ request you after your service centre
in Delhi told me yesterday this cannot be repaired.
The serial No of my set is DN*****TC0 and was bought from an authorized dealer and so were the other products from the same dealer in Delhi. This set is still in showroom condition and
was never used without a protective cover.
Thanks
Ashok Dhingra
D E E Hons B E Tech MBA
Vasant Kunj Delhi
<Personal Information Edited by Host> -
My ipod touch is a 5th generation and I recently updated to 8.02 software, however, when I attempted to open up my bank app it gave me a warning that the application may have been compromised. So as I have done when things I need stop working in the past, I erased the application and went to re-download the latest version from the app store. I only then realized that, regardless of my wonderful wifi connection, my ability to access the app store has also been cut off. I have had more problems since the update also with applications closing out in the middle of what I am doing (but this is not new so I thought very little of it) and with my photos. After I take a new photo they aren't arranged in the order that I have taken them in and I have had to search through my 3000+ photos for the one I just took a second ago, which should honestly be at the end of the list like it has always been in the past (not somewhere randomly in the middle like they seem to be now). It's just all so frustrating and I was just wondering if anyone has had the same problems with their ipods, recently and if they know any way to solve them.
Also, when I go on to safari, another alert pops up that safari cannot verify the identity of the website, anything that I type in to as common as google.com. It gives me 3 options to either cancel, look at details, and continue. I've looked at the details of the website of Google and it is legitimate the site. Any help?
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I have been trying to update my ipod to the 5.0.1 but after waiting for a hour for the download i get an error message that the server has timed out as my broadband speed is not good, could this be the problem and if so how can i get the update?
I have the same problem I disable msconfig mode all the programs escept windows and apple products but the same error appears at the last second of downloading the update
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When installing my new HP printer I received the following error message when I inserted the software install disk: "The disk you inserted was not readable by this computer" with 2 radio buttons "Ignore" or "reject" I was able to eject the disk but the message remains. Now every time I start up the printer this error message pops up on my computer. I have since used the disk drive successfully for music CD's etc. How can I get rid of this message?
PRAM RESET
Zap the PRAM
Shut down the computer.
Locate the following keys on the keyboard: Command, Option, P, and R. You will need to hold these keys down simultaneously in step 4.
Turn on the computer.
Press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.
Hold the keys down until the computer restarts and you hear the startup sound for the second time.
Release the keys. -
I keep getting this error message for a bunch of the audio files in Garage Band 3 that I am trying to use. What can I do to access these files?
You need to use GarageBand 4 to open them. GarageBand 3 doesn't recognize that format.
(33922) -
Nothing else to add.
Hi there,
You're running an old version of Safari. Before troubleshooting, try updating it to the latest version: 6.0. You can do this by clicking the Apple logo in the top left, then clicking Software update.
You can also update to the latest version of OS X, 10.8 Mountain Lion, from the Mac App Store for $19.99, which will automatically install Safari 6 as well, but this isn't essential, only reccomended.
Thanks, let me know if the update helps,
Nathan
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