HT5620 I want to change the email address to which all the reset security information (emails) go to. But I cannot see that email address in the list when I click on the 'Name, ID and Email Addresses' section.

I want to change the email address to which all the reset security information (emails) go to. But I cannot see that email address in the list when I click on the 'Name, ID and Email Addresses' section.
How can I change it when I cannot view it on my account. I am not even sure how this got setup.

If you mean your rescue email address, it's in the Passwords and Security section, after you answer the two security questions.

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Oh, thank you so very much, that was the problem!!!! That name had my e-mail listed!!! It was making me crazy and now it's solved!!!!!!!
Thank you, thank you!!!!!!

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Hello riopeltravel, let's solve this mystery! What make & model phone do you have? Also, have you tried deleting the email account off of the phone and re-adding with the username and password? How long have the email accounts stopped working? Keep us posted!
WiltonA_VZW
VZW Support
Follow us on twitter @VZWSupport

I have just had my phone reset and I lost all of my contact information. Itunes will but its asking to synch other acct. how do i get my contacts to the itunes ?

Hello,
I just had to have my iphone reset and lost all my contacts. I see that there is a place now on itunes but its wanting to synch with either outlook, google or yahoo and I just want to put my contacts from my phone into a back up. Can this be done or do I need to get the moblie me in order save them?

You have not transferred photos from your iPhone to your computer for the past two years?
I guess these were not important photos, then. Because if they were, you would take proper precautions.
Avoid this in the future by following this article: http://support.apple.com/kb/HT4083
Now, maybe you've got Photostream enabled. http://support.apple.com/kb/HT4486
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https://support.mozilla.com/en-US/kb/Template:clearCookiesCache
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Press "Cmd + Shift + R" (MAC)
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<Link Edited By Host>

Thanks for your advice, I went to the apple shop today for a face to face meeting with a tech and he checked everything and could not figure out why I was having this problem so we decided to give up on that account and create a whole new one for me using a different email address.
Now I can download apps on both my iPhone and ipad2.
If anyone is reading this in Brisbane Australia go to the Chermside apple shop and ask for Wade. He was fantastic!
Jan

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HT5620 I want to change the email address to which all the reset security information (emails) go to. But I cannot see that email address in the list when I click on the 'Name, ID and Email Addresses' section.

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