HT5621 I hve two email addresses and I cannot add the second to my Apple ID as it says it has been assigned to another person - me! I cannot update my apps on iphone 5 as there is conflict between the two addresses - password not working.

Re the above problem now that I have more space to type. My purchased apps seem to be in one ID and the phone and ITunes is in another. I didn't have this problem before the recent update and it is very frustrating. Before, I was able to use the same password for both IDs but now it is being rejected. Any ideas please? Will the phone shop be able to sort it out for me?

Laura Quitugua wrote:
I had to change my apple id email address.
Changed meaning created a new Apple ID or updated the existing Apple ID to use the new email address?
The first method is incorrect.
The second will allow the user to continue having access to the previously purchased content and app updates.

Similar Messages

Since i updated my iphone to ios7, i can no longer download applications and also cannot update my apps. what happened? there is an alert popping and it tells that i should switch to Philippine store.

since i updated my iphone to ios7, i can no longer download applications and also cannot update my apps. what happened? there is an alert popping and it tells that i should switch to Philippine store.

Hi, sallymaesmag.
Thank you for visiting Apple Support Communities.
If you are in the Philippines, check to see if the country is changed in the iTunes Store settings on the iOS device. These steps will show you how to change the preference.
Change your iTunes Store country
Sign in to the account for the iTunes Store region you'd like to use. TapSettings > iTunes & App Stores > Apple ID: > View Apple ID > Country/Region.
Follow the onscreen process to change your region, agree to the terms and conditions for the region if necessary, and then change your billing information.
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/HT1311
Once you make the change attempt to download applications again.
Jason H.

Multiple recipient email addresses is not working for xsl & PDF Attachment

multiple recipient email addresses is not working properly when
to list has some external email address and sending xls and PDF file as an attachment.
Test Scenario:
(A) Create mail target activity
1)To email : use the multiple email id with some external domain (ex.
[email protected] ,[email protected], [email protected])
2)File attachment with .xls file and this file is sending to mail target as an inputstream(at runtime)
3)Use all other valid parameter in activity.
(B) Create a process flow File source to mail target
Execute the process flow.
Actual Result: Mail is received by every email account. Only external email account get correct file but other email account(as ([email protected])) attachment files
displaying message
�abc.xls� can not be accessed. The file may be read-only, Or you may be
trying to access a read only location. Or, the server the document is stored on
may not be responding.�
When i trying to open xls and PDF file
Expected Result:
All type of file attachments should be supported with all valid email address
(servers).
Pls help me about this senario:
What is problem in this case:
I am sending code
Session session =getSession(host,port,secure);
session.setDebug(this._debug);
               Transport trans = connect(host,port,session,userID,password);
               Message message = new MimeMessage(session);
               InternetAddress[] iAddr = null;
               message.setFrom(new InternetAddress(fromName));
               iAddr = InternetAddress.parse(toUserName, true);
               message.setRecipients(Message.RecipientType.TO, iAddr);
               message.setSubject(subject);
               //BodyPart messageBodyPart = new MimeBodyPart();
               Multipart multipart = new MimeMultipart();
               MimeBodyPart messageBodyPart=null;
if(dataLocation!=null && dataLocation.equalsIgnoreCase("ATTACHMENT")){
                    String tmpName=fileName;
                    if( inputstream != null)
                              tmpName = makeAttachment(fileName,inputstream);
                    messageBodyPart = new MimeBodyPart();
                    DataSource source = new FileDataSource(tmpName);
                    messageBodyPart.setDataHandler(new DataHandler(source));
                    fileName = fileName.replace('\\', '/');
                    fileName = fileName.substring(fileName.lastIndexOf('/') + 1,
                              fileName.length());
                    messageBodyPart.setFileName(fileName);
                    multipart.addBodyPart(messageBodyPart);

First, when sending your message, the filename should be a simple
filename, not containing any directory names.
It sounds like your mail server might be doing some special
processing of attachments, perhaps to prevent viruses.

My iphone 4 (ios5.1) is not supporting Facebook5.3 and i cannot update any apps what can i do..?

My iphone 4 (ios5.1) is not supporting Facebook5.3 and i cannot update any apps what can i do..?

Why do you think it does not? Is there an error message?

I have just downloaded Firefox 4 and my autofill on the google toolbar is not working for any webpages it previously worked with. Is there a way to fix this? Thanks

Question
I have just downloaded Firefox 4 and my autofill on the google toolbar is not working for any webpages it previously worked with. Is there a way to fix this? Thanks

Crap. That's what I was afraid of...Well, since I'm away from home and not near my pc, it sounds like I'm out of luck. The problem is that I need my phone to be at least functional for making and receiving calls. There's an apple store nearby. Perhaps I can go there and have them restore it and at least I'll be able to make and receive calls until I get home and restore from my backup. Does that sound feasible, or am I missing something?
P.s. I tried to click "correct answer" and accidentally hit "helpful". Sorry about that...

When icloud drive is on on in ios8 and 8.0.2 the keyboard shortcuts do not work.

When iCloud Drive is on on in ios8 and 8.0.2 the keyboard shortcuts do not work.
ANyone found a solution to this?
I Have tried it several times and when tured off iCloud Drive and tested the shortcuts on an email, all was working ok...turning icloud drive on again and again the keyboard shortcuts stoped working. Solutions?

Hi Susana,
I have a similar problem: when updating to iOS 8 my iPhone 5 the shortcuts disappeared and more over the keyboard often gets stuck. When repeatedly turning off iCloud drive the shortcuts are present again and the keyboard works as it should. A factory reset of my iPhone was not successful.
The only "workaround" seems to turn off iCloud drive, however, this is of course no solution at all.
Since reports on keyboard malfunctions are rather rare in this community, I think, you and I are using some special settings or apps which cause this problem.

HT4061 My phone can't turned on. I tried to press the home button and main button at the same time, but not working. what should I do?

Iphone 4s can't turned on, goes total black. Tried to press button and main button at the same time, but not working. what should I do?

recovery mode
open itunes on computer
plug cable into computer not iOS device
turn phone off
hold home button and plug cable into phone. do not release home button until an itunes graphic appears on device.
look to computer should have message about recovery mode click ok and restore
Peace, Clyde
if u need an article see
http://support.apple.com/kb/HT1808

I have Words with Friends app on iphone and game on computer. When I try to play with Facebook friends message says" Account Already Connected. This Facebook account has been connected to another user." How can I play game on iphone or my pc?

I have Words with Friends app on my iphone4S and the same game on computer. When I try to play Words with Friends with Facebook on the iphone the message says" Account Already Connected. This Facebook account has been connected to another user." It is connected to my computer. How can I play game on iphone?

Hi Grandmaz5,
If you are having issues connecting to Facebook on your iPad, and you have already troubleshot the Facebook app itself, you may want to check the built-in iOS settings for Facebook; you may find the following article helpful:
iOS: Using Facebook, Twitter, and other social network accounts
http://support.apple.com/kb/HT5500
Regards,
- Brenden

Password on iCloud email address does not work

When I open mail on my Macbook it asks me for my icloud password (@me.com). I recently changed that. However when I enter this it doesnt recognise it!
The same password works from my iphone. I simply entered the new password on the email settings.
Any suggestions?

If the old ID ("email address") is your ID, and if your new ID was created by editing the details of this old ID (rather than being an entirely new ID), go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

The link to verify my email address does not work

I am in the process of creating an apple Id and in order to complete my registration, I have to verify that my email address is correct.
When I click onto the verify email address link, it does not do anything.
Based on this I cannot sign in to apple, download apps, etc.
Does anyone know how I can resolve this situation?
Thank You Very Much

Reset your iPad and try again.
Hold the Sleep and Home button down for about 10 seconds until you see the Apple logo. Ignore the red slider.

HT5787 What do I do if my iPod was stolen and I checked my support profile and when I entered the serial # I got a message saying it has been registered to another Apple ID? Is there a way to find out that Apple ID so that we can locate the iPod?

What should I do if my iPod has been stolen and when I checked my support profile and entered my serial # and I received a message that the serial # had been registered to another Apple ID account? Is there a way to find out the Apple ID that it was registered to? I have already checked find my iPod and it shows my iPod is offline. I have already filed a police report.

No, sorry, there is no way you can get that information. The police perhaps could, but it would probably require a court order and it's unlikely the police will go to those lengths unless they have reason to believe that this theft was not an isolated instance and hence worth more of their time than the single theft of an iPod.
Even if they got the ID, it may well just be yours. Apple's registration database often contains such errors; I get the same message for some of my devices when I know I registered them to my Apple ID and the devices are all still right here.
Regards.

Gmail email address autocomplete not working!

Hi,
After installing the last Java update for the Mac OS X I realized the the autocomplete e-mail address in the Gmail was not working anymore!! Is this problem a known issue or is just affecting me??? Sorry if I could not make my self clear or if this question was already answered in another post. If someone knows the solution for this I would be very thankful.
Cheers

Hello and welcome...
From your Safari menu bar click Safari / Preferences then select the Autofill tab. Make sure *User names and passwords* is selected. Now click the Edit button next to: *Other forms* then delete all Gmail and Google url's.
Now select the Security tab. Click *Show Cookies* Delete all Google / Gmail related cookies.
Quit Safari. (Command + Q) then relaunch Safari.
Carolyn

TS2755 I living in Israel using Hot Mobile an 3.9G network, transferred my old number from another carrier and for some reason the imessage / face-time not working anymore even restore not helped, it stuck on "waiting for activation" please help

when i try to active the imessage or facetime it typing "Waiting for activation" and stuck like this.
when i go to setting > phone > i see the correct number.
i think i read the whole google already trying resolving this issue tried everything, even restored my phone and actived the new sim using itunes.
but still not working same error.
the NEW sim of HOT MOBILE gave me a temporary number which worked fine its was 053-xxxxxx
after somthing the transfer like 24 later hours they transfered my old number from another carrier witch is 054-xxxxxx
and now not working.
called my carrier and they has no idea how to fix that.
they told me contact apple.
P L E A S E H E L P. . .

Hi guys,
I keep getting "waiting for activation" on my iMessage. I can only send/receive iMessage from my email address, NOT my phone number.
I have done all kind of fixing suggestions that I can find online, but nothing works so far.
- Date & time set as automatic (I don't know why this matter, but mine was already set as automatic from the begining)
- Reset network setting
- Changing the DNS to 8.8.8.8.
- Restore to factory setting (from back up & as new iPhone)
- Turning on/off iMessage & facetime
- Sign out/in of apple ID
- Change location from apple ID
- Hard reset/reboot
And many others.
...me too. I'm in Portugal having the same issue!! Hopefuly Apple will give us a solution, shortly...

HT1212 i have forgot my passcode and tried to erase the device but its not working

i have forgot my ipod passcode and tried to erase the device but it wont work

Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

I am trying to restore my iphone. Email address is not working.

my phone is in red disable

If this is what you mean: http://support.apple.com/kb/HT1212 follow the directions carefully.
If you mean something different please explain.

HT5621 I hve two email addresses and I cannot add the second to my Apple ID as it says it has been assigned to another person - me! I cannot update my apps on iphone 5 as there is conflict between the two addresses - password not working.

Similar Messages

Maybe you are looking for