HT5622 My mom keeps on getting the texts my friends send to me and I don't know what to do!
my mom keeps on getting the texts that my friends send me and I don't know what to do!
Are you both sharing the same apple id? If you are, then this is the reason.
ON both devices - go to settings - message - send&receive - remove or uncheck the apple id. \
Do the same for start a new convo.
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I was gave an Apple iPod Touch that was disabled and I called the Apple store and they emailed me how to fix it but now when i plug it up to the PC it's saying that the iPod is unable to be recognized and I don't know what to do?
Not sure if this helps:-
The music files, were they bought from your iTunes account or did someone gift them to you after buying from the iTunes account? If they are yours you can download them again if you clear or de-authorise the ipod, it has to be done by whoever gave you the ipod to do this (the registered owner). If they were bought for you on another itunes account I don't think Apple let you use them as they are copyrighted and they don't belong to you, they belong to the person who bought them. If the music files where ripped from music cd's then click and drag them to a new folder on your desktop and have the person who gave you the ipod to de-authorise and unregister it. Then you re register it and put your files back from your desktop folder in your iTunes folder and synch. Hopefully that would work. Any files which you did not buy, I would not know how get around this, best bet is to take it to you nearest Apple Store and explain that they were gifted to you and ask how you can use them. The best way to gift music files is to buy the gift tokens and give these. Hope above helps. -
Can't install iCloud control panel on vista? I keep getting the error "Installer encountered errors before control panel could be installed" Knowing what errors and where to start would help?!
Try this: Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
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I changed my billing info and I keep getting the message to contact support itunes/ww/. I don't know why I have used this card before help
Well, unfortunately, we don't know why either. You need to contact iTunes support at the link you were provided to find out....
Sorry,
GB -
Something keeps trying to download on my mac and I don't know what it is. It is not in the apple store and just comes out nowhere and request for my password to download something and I don't know what it is. How to make this stop? It pops up every single day.
Erica,
I can, with 99.99% certainty, tell you that you are absolutely right in not wanting to download or install this "Helper," whatever it is (but we can be equally certain it would not "help" anything).
I cannot comment as to Oglethorpe's recommendation of 'adwaremedic'; I am unfamiliar with it. His links to the Apple discussion and support pages warrant your time and attention.
It might be really simple -- Trying looking in your Downloads folder, trash anything that you don't know with certainty is something you want to keep, and then Secure Empty your Trash. Then remove the AdBlock extension, LastPass, and Web of Trust extensions to Safari and re-boot. If the issue goes away, still be extraordinarily careful in the future.
Unfortunately, it's probably not going to be that simple to get rid of, in which case I'd then try the line by line editing in HT203987.
I have no further suggestions (other than a complete wipe and re-install...but that's a pain because trying to restore from Time Machine would simply ... restore the Mal).
For the rest of us, please post when you find a solution.
Best.
BPW
(Also, try to edit your second post -- black out your last name on the screenshot and re-post it for others) -
I need help, my MacBook Pro keeps restarting itself for the last two hours saying there's a problem. I can't get past the grey screen without it restarting and i don't know what to do...please help me
Reinstall Lion, Mountain Lion, or Mavericks
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the
COMMAND and R keys until the Utilities menu screen appears. Alternatively, restart the computer and
after the chime press and hold down the OPTION key until the boot manager screen appears.
Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the Utilities menu.
Repair the Hard Drive and Permissions as follows.
After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion/Mountain Lion, Mavericks: Select ReinstallLion/Mountain Lion, Mavericks from
the Utilities menu, and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is
three times faster than wireless. -
I am trying to set up a co-worker's email on her iPhone and I don't know what her password for Thunderbird is and neither does she. Can I get the password somehow, or what do you recommend?
There is no password to Thunderbird. The password you need is to the email account. Contact the email provider for password reset.
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my macbook pro will not boot. It gets the grey screen with the apple until the bar is half way across and then shuts down. The only screen I can get to is in safe mode and I don't know what to do with that
Mac OS X: Gray screen appears during startup - Apple Support
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When making a photo book, my iPhoto freezes during uploading the book to the storey. I have attempted this 4 times now and I don't know what to do! I know the file size is massive due quantity of large image files, but I don't want to reduce the image file size and compromise quality in the book. How can I get past this?
My macbook air is os x 10.9, using iPhoto 11 9.5 (902.7).Try Old Toad's solution here: See Re: iphoto : upload impossible to print a book
Try to boot into Safe Mode and order this way, or sign into a different user account and try to order as a different user.
Léonie -
I am having an installation failure issue with my itunes 11 software. File is corrupted and i don't know what to do. I've un-install and re-installed the software three times and continue to get the same error message. It states that "This copy of ITunes is corrupted or is not installed correctly. Please reinstall Itunes"
iMac, iOS 6HI,
If your old version of iTunes is still working - then I sugest you stick with that.
iTunes 11 is a lousy update - It will not retain your playlists, you can't find and delete duplicates... and a whole arry of oyher issues. (have a look around this forum to see how many issues IT11 gives people)
Just a friendly advise and warning :-) -
I am installing itunes to a laptop and have not sync device to this lap. It is saying that it must first restore device. The problem is I have over 2000 pictures and don't want to lose them. Now my phone is in restore mode and I don't know what to do. I don't want to proceed and loose these very important photos of family. What do I do to get it out of restore mode? My phone will not allow me to do anything to it at this point. I have the itunes downloaded on the laptop now. When I push the button for the phone it just shows Itunes and plug. I can't even call or open phone up.
Unfortunately... Once the Device is asking to be Restored with iTunes... it is too late to save anything...
See Here > http://support.apple.com/kb/HT1808
However... Once you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766
Jessica Sanchez wrote:
I am installing itunes to a laptop and have not sync device to this lap. ...
Using a computer, other than the one you have regularily been Syncing and Backing up to, was the begining of your issue. -
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Normally one gets the preview version of a photo or the edited version if it's been edited when dragging from a thumbnail to the Desktop. Don't know how you would have gotten small thumbnail versions. -
I bought something in a game for 5$ and didn't get anything but I was charged. This is happening more and more and I don't know what to do. Can anyone help me?
have you contacted the developers of the games to let them know?
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Purchases are considered final, but if they were accidental purchases then you could try the 'report a problem' link to contact iTunes Support and see if they will refund or credit you : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If they've downloaded onto your iPod then you should be able to delete them from it by swiping/dragging across them from right-to-left on the Songs selection screen in the Music app -
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