HT5625 How to setup Family Sharing if you have use a 2nd AppleID with the App Store & iTunes
We would like to turn on Family Sharing for the 2 of us but we have 3 active Apple IDs.
Shared Apple ID - used to buy things in iTunes and the App Store
My Apple ID
The Wife's Apple ID
The logical move would be to merge the iTunes Apple ID into my Apple ID then set myself up as the primary. Next invite the wife.
Merging isn't allowed. Not sure how to handle this.
Maybe set myself up as the primary and invite both the Shared and Wife Apple IDs to join?
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
Also, you should be able to redownload via iTunes on the computer. See that method included here:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Similar Messages
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I have exausted my ideas, and turn to the forum, prior to paying for something that may be a 2second simple fix. Please help if you can. Let me know if you need more info to understand my dilema.
Thanks.Apps are permanently tied to the Apple ID used to purchase them. You will always be asked for the password associated with this ID when updating apps, regardless of whether or not you are using this ID for current purchases. The only way to stop this is to delete the old apps from your phone and iTunes and repurchase them with your current ID.
Edit: to change the ID used for future purchases on your phone, go to Settings>Store>Apple ID, tap the ID shown, sign out, sign back in using the new ID. As explained above, you will still be prompted with the old ID when updating apps purchase with the older ID.
Message was edited by: randers4 -
How do you file a complaint with the App store?
Does anyone know how to file a complaint with the app-store people? This may sound really childish but PlayFirst has a series of games called Dream Chronicles available in the app store. They're listed as free then in the description they tell you of course you can "try it free then download the full version from inside the game". Recently they released Dream Chronicles: The Eternal Maze available for "free" in the app store with no mention of the "try it free then download the full version from inside the game". It may be petty but I consider this false advertising since their other games tell you it's not the full game.
Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards. -
I am having problems saving documents back to SharePoint when any of the document properties (metadata columns) are set to be "managed metadata". The check-in/save fails with error:
The document could not be saved. The server said:
“The operation failed because an unexpected error occurred. (Result code 0×80020005)”
Please ensure you have completed all required properties with the correct information and try again.
I have seen similar threads that suggest this is a known issue with this version of Acrobat but I would like conformation from Adobe that this is a known issue and whether it is fixed in a newer version?
Adobe Acrobat version 10.1.13
SharePoint 2010Hi quodd,,
We are sorry for the issue being faced by you. I need some information from you so that I take further steps:
1. Which Adobe product are you using Acrobat or Adobe reader- what is the complete version?
2. How are you opening and saving the PDF, the exact workflow?
Are you doing it from within Adobe Reader/Acrobat application or opening it from browser, doing changes and saving it using browser itself.
3. Can you try to save a PDF to library with Custom template and managed metadata columns using browser directly.
4. Please verify that columns name do not contain spaces or some other special characters.
Can you try to save PDF to library with Custom template and just a single managed metadata column with a simple name
Thanks,
Nikhil Gupta -
I purchased bioshock 2 on the app store on my macbook pro (running lion) and it shows 'an error has occured' every time I try to download the app. How do I install it properly, I have restarted my mac and reset the app on the debug menu?
If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Select "/var/log/install.log" from the file list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar. Then select the messages from the last installation or update attempt, starting from the time when you initiated it. If you're not sure when that was, start over and note the time. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting. -
Hi, I have a macbook air os x 10.9.5 and I have problems with the app store. It doesn't open anyway. so, how can I install it again or update. I have problems with preview too, the same, doesn't open the application
Reinstalling OS X Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Reinstalling OS X Without Erasing the Drive
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility and press the Continue button. After Disk Utility loads select the Macintosh HD entry from the the left side list. Click on the First Aid tab, then click on the Repair Disk button. If Disk Utility reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit Disk Utility and return to the main menu.
Reinstall OS X: Select Reinstall OS X and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Alternatively, see:
Reinstall OS X Without Erasing the Drive
Choose the version you have installed now:
OS X Yosemite- Reinstall OS X
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
OS X Lion- Reinstall Mac OS X
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it is three times faster than wireless. -
What is wrong with the app store and how long before its fixed, im downloading atna very slow pash and i have a 10mb uncontested line.
Sorry, its on both my iphone 4s (2 iphones) and ipad2 that the app store is slow, I have done all the above and still when i download a 1 mb app it take about a half a hour just to download and previously it wasn't even a second. When browsing the web the devices are fast and internet speed is good, but when going in to app store it takes long to load and show me the new app, updates, featured app ect. We watch movie online and the streaming is brilliant. Even on my windows pc the app store is slow and sometimes says that i store could not be opened, i have also tried on my buddies wifi and there it does exactly the same which makes me think that its on apples side, but why do you not have any problems?
-
How do we "demo" software with the app store?
usually there's a demo to try an app before you buy - how do we do this with the app store?
Use the developers site for any software demo/download/purchase that is of a substancial cost amount to you.
You DON'T want to deal with Apple's semi-English speaking India call center if you have a issue. TRUST ME! -
I have Numbers vers 2.3. The app store won't sell me vera 3.2 - it says it's installed. How can I buy it? Thanks
Hi Exaluman,
If you had Numbers 2.3, it may be that an automatic update has installed Numbers 3.2 on your machine. App Store will detect that installation.
Wayne Contello has written a User Tip for working with the old and new versions of iWork.
https://discussions.apple.com/docs/DOC-6991
The trick is to drag icons for both versions to your Dock. Right click or control click on each and Options > Keep in Dock. That puts you in charge of which version you launch.
Here is a screen shot of both Numbers icons on my Dock.
Numbers 2.3 (Numbers '09) on the left with a three column graph.
Numbers 3.2 on the right with a four column graph.
Both versions will run happily together. Just be sure which version is opening your document.
Instead of double clicking the document, run whichever version of Numbers/Pages/Keynote suits and use File > Open.
Regards,
Ian. -
Have Just downloaded ios6 on my i phone in the UK & it has automatically switched the app store & itunes over to the USA store showing everything in dollars.How do I get this back to the UK store in the i phone settings.
http://support.apple.com/kb/HT1311
The Apple way -
Hi all,
how do I fix the App Store cannot verify a secure connection with the App Store. in mountain lion tried safari reset, changing the MTU nothing works at this time. I am using a IMac ML 10.8.2
Would like some help please.
GeeHi all,
how do I fix the App Store cannot verify a secure connection with the App Store. in mountain lion tried safari reset, changing the MTU nothing works at this time. I am using a IMac ML 10.8.2
Would like some help please.
Gee -
Hi can anyone tell me how to find out what and when my last purchases were made from the App Store ? I think my kids used all my credit
.from iTunes, go to View > Show sidebar
From sidebar > Itunes Store > Click top left on your Apple ID email address > Account > ...scroll down > Purchase History > View All -
Hello everyone I have a problem with the app store as secret questions asks me to download the application, the problem is that I do not remember the answers as I do?? thank you very much to all
Hello andreabn90
If you can't remember your security questions go to Express Lane.
select iTunes from the list, then iTunes store. On the next screen select account Management. There, select iTunes store account security and write that you would like to reset your security questions and / or answers.
You should get an eMail reply over the next 24 hours. -
How to setup Family Sharing iOS 8
Ok, here's a scenario that I'm sure many people will currently be in - a central Apple ID for purchasing App Store items that is shared between family members, and individual Apple ID's for each family member for email, calendar, contacts etc.
With ios8 family sharing how do you setup so that everyone can still access shared apps from the original "shared I'd" but also operate under family sharing with individual Apple id's?
Example, say we use the Apple id [email protected] as the current shared ID which has all books, music, apps purchased and has a current store credit balance. This one is setup as the AppStore ID on each device. Each family member then has setup as their icloud Apple id a personal Apple id such as [email protected], [email protected], and [email protected] for email, contacts, iMessage etc.
I'm assuming the organiser becomes [email protected] but if that is on my device, can I still invite my own [email protected] on that same device to retain access to my emails, contacts, iMessage etc ?
Sounds as though Apple has done the right thing for new setups, but not necessarily covered existing users who followed their previous options - which came with its own shortcomings.
Please helpHello,
It should be in Settings > iCloud and right underneath your iCloud account at the top, there should be an option to setup Family Sharing. Then it is following the steps outlined. Take a look at the page below for everything on setting up Family Sharing and also creating an account for child that is under 13. I have aslo provided an image of where it should be located under your iCloud account.
Family Sharing
http://help.apple.com/ipad/8/#/iPadacb14669
Regards,
-Norm G. -
How come when you had updated & installed ios6 to your ipad the apps store & itunes is not available in the Philippines.......please consider Filipino ipad & iphone users who have been downloading latest apps from store everyday...need your PROMPT ACTION
Thank you for your responses.. To Sjazbec, At least you guys in Germany and the Netherlands have some kind of posters from Apple to let you know that the feature is not available.
There is no such warning on the Irish Apple site.!
My point was that, I would not have even considered trying to reorganize my itunes library had I known that the feature is not available in Ireland.
And that falls into the domain of Apple Ireland advertising.. which I"m sorry to say is false and misleading.
There are no "posters" telling the Irish customer that icloud / itunes music is not available!
I"m not blaming Apple for not "having the feature" in Ireland.. I am upset at them for falsing advertising a feature that they cannot for whatever reason deliver to Irish customers..
To Keats 2010 LOL... Trust me there were lots of clouds in Ireland today!.. It's a long time since we've seen the sun!.. As for getting your head around the basics.. I could talk you through everything that doesn't work in Ireland if it's any help lol
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