Hyperlink created in word doesn't work in pdf

Hello all,
I will try to briefly describe my problem: I create my document in word, insert hyperlinks to some xmls located in the same folder. Then I convert the doc to pdf (either with Save As.., or Acrobat > Create PDF), make sure the xmls are in the same folder with the new pdf, but the link still won't work. Acrobat will become non-responsive and needs to close. However, if I right-click the link and select  Open Weblink as New Document, it does work and a new pdf is opened. Does anyone have any idea what am I doing wrong here?
Thanks a million!!
Zita

An update on some tests I performed. Net result -- maybe sending iWeb pages from Mac Mail works the best!
A) WEBPAGE CREATED IN IWEB06:
1. Sent via MaxBulk Mail
- ok in PC Mail (Outlook)
- ok in Mac Mail
- terrible in PC webmail
- acceptable in Mac webmail
2. Sent via Safari "mail contents" to Mac Mail
- ok in PC Mail (Outlook)
- ok in Mac Mail
- acceptable in PC webmail
- acceptable in Mac webmail
B) WEBPAGE CREATED IN IWEB09:
1. Sent via MaxBulk Mail
- terrible in PC Mail (Outlook)
- terrible in Mac Mail
- terrible in PC webmail
- terrible in Mac webmail
2. Sent via Safari "mail contents" to Mac Mail
- ok in PC Mail (Outlook)
- ok in Mac Mail
- acceptable in PC webmail
- acceptable in Mac webmail
ok = all displays correctly (more or less)
acceptable = fonts are correct and all is legible, but formatting/layout problems
terrible = all fonts default or don't show up at all, or page displays as "code"
Hope this helps someone out there!

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