I a bought a new computer and my Elements 9 inly has some functions. How do I fix this
I can not get my Elements 9 to function right. I had apple transfer all my programs to my new apple and now it does not work. Please help
You will need to download and run this:
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
which won't seem to do anything but you can't continue the process without doing it. Then you can go around and manually remove all the bits and pieces you can find. Don't only check the applications folder but also hard drive>library>application support>adobe and your username>library>preferences. Post back if you don't know how to get to those. Spotlight will not help you--it's programmed to ignore these kinds of files.
Then you can reinstall from scratch.
Similar Messages
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I bought a new computer and I need to transfer the software - How do I do that?
I bought a new computer and I need to transfer the software - How do I do that?
[email protected] ,
To transfer the product from one system to another , first step would be to deactivate the product from that machine so that you have an empty seat available for you . Second step , will be to get the media and install the product on the new machine and then activate it using the serial number that you will have .
Also , if you are not sure of the details of the order, you can please share the order number with me in a private message and I will get back to you with the information.
Regards,
Kartikay Sharma -
Trying to download Lightroom onto a new iMAC and my serial code isn't working - how do I fix this?
What does "isn't working" actually mean? Any error message?
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I have enlarged icons on the log in screen and can not enter my login code. I have tried enough times that I am locked out and my iphone 5 has been disabled.How do I fix this??
Hey there byambar,
Welcome to Apple Support Communities.
It sounds like you’re describing two issues, the first issue is related to the Zoom accessibility feature and the second issue is related to the device being disabled.
Take a look at the article linked below to learn more about Zoom and the other accessibility features on your iPhone 5.
Use Accessibility features in iOS - Apple Support
This article will help you resolve the issue with your iPhone being disabled.
Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
Take care,
-Jason -
I am unable to add events to the calendar. The banner on the top of the calendar reads "no calendar" and the plus icon has dissapeared. How do I fix this?
Its likely there but he pop up page isn't resizing properly.
Try a reset: Simulaneously hold down the On and Home buttons until the iPad shuts down. Ignore the off slider if it should appear. When shut down is complete, turn the iPad back on. -
When I try ot open iTunes on my computer I get an error message stating "The iTunes Library.itl file cannot be found or created" and the program fails to open. How can I fix this issue?
Hi pgarard1,
If you are having issues with launching iTunes after an update, you may want to take a look at the troubleshooting in the following article:
iTunes for Windows: Doesn't open after upgrading in Windows Vista or Windows 7
http://support.apple.com/kb/TS2363
Regards,
- Brenden -
i updated my ipod touch 3g to ios version 5.1.1 and the WiFi option has greyed out
how do i fix it ??See:
iOS: Wi-Fi or Bluetooth settings grayed out or dim
If not successful, an appointment at the Genius Bar of an Apple store is usually in order.
Apple Retail Store - Genius Bar -
Just uploaded my new software and my texts won't send. How do I fix this?
Why won't my texts send after uploading latest software? How do I fix this?
Reset the device by pressing and holding the home and power buttons until the white Apple logo appears.
If the issue persists, try Settings > General > Reset > Reset Network Settings. -
<blockquote>Locking duplicate thread.<br>
Please continue here: [[/questions/919962]]</blockquote>
I have a program called commission killer that I have downloaded and I can't open it because it says compileBot has stopped working. It then tells me to either close the program or have Windows look for a solution and then it closes without any solution. I want to be able to use this program and yet I don't know what to do to correct this. I have deleted it closed the firewall and the security program AVG but that didn't work either when I redownloaded the program. Any suggestions>?you need a newer version of pages to open this document
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Trying to, one, navigate this process, and, two, not have my calendar post everything twice, then delete both entries when I try to clean it all up. Trying to navigate between iphone, imac and ipad, and would like to set up calendar accts for one more ipad and two mini macs. Any thoughts would be welcome! Thank you.
Make sure People Sending you via iMessage are sending their messages on your PHONE number not on your EMAIL addresses . My sister had the same problem, thats how i managed to solve it!
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I recently bought a new computer and I cannot get it to sync with my iPod. I also cannot see my purchased songs in iTunes on my new computer? I'm not sure how to fix this.
follow the steps given here...
Syncing to a "New" Computer or replacing a "crashed" Hard Drive -
I recently bought a new computer and downloaded itunes onto it. When i sync my ipod it prompts me to authorize my computer
with the purchases that i've made, but when i try to do so, my apple i.d. is not what shows up and so my ipod won't sync any of my songs or apps. I have no idea who's username i'm seeing and i've never seen it before. That's the only thing that is stopping my ipod to sync, a password that isn't mine!! I am beyond frustrated and don't know what else to do, if someone can please help me i would be so appreciative you have no idea. Thank you so muchClose your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US -
I bought a new computer and downloaded my lightroom 4 to it. When I installed the program it asked for my serial number and I imputed it. Then it asked for my previous serial number from my original lightroom 3 purchase. Since I upgraded to lightroom 4 I don't have the serial number for the version 3. How do I get the serial number from my 3 version so I can activate my version 4 program
If you have Lightroom 3 still installed, you can get it from there.
If you don't and you have your box/disk, it should be on there.
IF you don't have either of those,and you registered your software, you can log into your Adobe account and retrieve it there. -
I have just bought a new computer and downloaded the latest version of itunes. It has all installed fine, but when I plug my ipod and sync it, the music library shows all the songs and videos that are on there, but won't let me play them. Also, I can't add any new songs to the same library. It saves them elsewhere. I have had the previous version on another computer and it worked just fine. I have been online trying to find an answer but nothing. Hope someone can help me. Thanks
Installing iTunes does not cause content to magically appear on the computer.
Your media is only where you put it.
iOS devices are not backup devices.
Copy the media from the old computer to the new computer. -
I recently bought a new computer and installed itunes, i transferred my music of my old computer but i am now not able to add songs to my ipod touch off my new computer?
Drag the folder into the library in the open iTunes program window.
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