I ahve taken over my daughter's computer but can't install the office software even though I ahve one licence left because it comes up with the old product number from her licence

I have taken over my daughter's computer but can't re-install the office for mac 2008 software even though I have one licence left because it comes up with the old product number from her licence. I ahve renamed the computer but wehn I tried to install again there was no option to enter the new licence number

Follow these steps to remove Office completely, then reinstall.

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Have purchased a new computer but can not install elements 12 since it has been installed on old laptop. Is there a small fee to be able to do this. Never installed the video editing portion, can this be installed with no problem?

Have purchased a new computer but can not install elements 12 since it has been installed on an older laptop. This is a one time user program, is there a code that can be put in or a small fee to pay to be able to use the program again. Never installed the video editing and hoping this can be installed with no problem.

If the laptop is still connected Launch Elements in Expert Mode. Go to the help menu and sign-out. That will deactivate usage on the laptop.

I can't install photoshop elements 12 even though I restarted computer and turned off firewall.

I can't install photoshop elements 12 even though I restarted computer and turned off firewall.

Moving this discussion to the Downloading, Installing, Setting up forum.
Surgeon21 do you receive any specific errors when trying to install Photoshop Elements 12? Also which operating system are you using?

I have an old nano and a new computer. Can I sync the old nano with the new computer without loosing all the music on the nano?

I have an old nano and a new computer. Can I sync the old nano with the new computer without loosing all the music on the nano?

with the nano connected to the computer, go to itunes and file-transfer purchases.

HT1420 I need to authorize a computer but can't find the option in the itunes menu???

New computer, new itunes, but can't find the link to authorize the new computer. What?

You should have a series or drop-down menus at the top of your Mac's screen, one of which should be 'Store' :
Do they not show ? If not, then have you got iTunes in full-screen mode - if you have the control-command-F should toggle between full screen and normal.

What is the name of the Bookmarks file? I just bought a new computer and can't find the file to transfer from the old computer. I'm going from Windows XP to Windows 7

I was running Firefox 4.1 on a 32 Bit Windows XP Computer. I just bought a 64 Bit Windows 7 computer and reinstalled Firefox. I backed up all of my XP programs and data to an external drive but I can't find a file for my previous Firefox Bookmarks. What is the filename and possible folder where I can find my old bookmarks and how do I import them into my new version?

Bookmarks and history are stored together in your profile folder in a database file named places.sqlite. These articles should help with restoring as much or as little of your other profile as you like:
Locating the folder: [https://support.mozilla.com/en-US/kb/Profiles Profiles | How to | Firefox Help]
The following article has suggestions for recovering bookmarks: [http://support.mozilla.com/en-US/kb/Lost%20Bookmarks Lost Bookmarks | Troubleshooting | Firefox Help].
To move more settings, see: [https://support.mozilla.com/en-US/kb/Recovering+important+data+from+an+old+profile Recovering important data from an old profile].
Hope this helps.

Since downloading windows 10, I can no longer scan to my computer but can print to the same machine

I recently instaalled windows 10. I have an epson all in one printer/scanner. I can print to the machine but can not scan to my computer now. I deleted the machine and reloaded the drivers but it still does not work. Help pls

Hey ,
Welcome to the HP forums. You may want to reach out to Epson for issues using their products.
Thanks.

Adobe photoshop Elements 10 Serial Number Key? I need to install elements on my new computer but can't find the license number. How can I find it so I can reinstall it on my new computer please?

I logged on to the Adobe site, but there is apparently no record of my purchase. What do I do now?

You are going to need both serial numbers if you want to install Lightroom 5, because it is an upgrade and bolts serial numbers are required. If you registered Lightroom 5 with Adobe when you first installed it then you can find your serial number on your Adobe account.

HT4539 I have 2 year old I-phone 4 that has never been updated. I need to download an update from my computer but can not find the right place on the I-Tunes page. Do you know where is the right place to update a phone that does not have an "update" butto

My (old, never updated) I-phone has no "update" button in Settings and I would like to update it. I can not find the right place on I-Tunes to download the updates. Do you know where to look?

Update your iPhone, iPad, or iPod touch - Support - Apple

I changed to a new computer, but after I installed the software, went to set up, entered the serial number, then a pop up window tells me: "the serial # you enter is valid but a qualifying product was not found on your computer" and on the selection it g

How can I get my serial number to work with my product?

So you are installing Design and Web Premium CS6?
I started with a student Cs5
That's the qualifying version serial number which the dialogue box is asking for.
Is it a CS5 Creative Suite (doesn't matter if it's a Student version)?

I'm sorry but i do not like the new down load verson that was put on my computer. how can i get the old one back

i am in my 60s and just don;t like the new version i would like to get my old version back

http://support.mozilla.com/en-US/kb/Installing+a+previous+version+of+Firefox

HT1657 trying to rent a movie on apple tv for the first time and can't do it without authorizing my computer on itunes store but can't find the menu on the iTunes site that lets me authorize my computer. any thoughts out there?

trying to rent a movie on apple tv for the first time and have to authorize my computer but can't find the itunes menu that allows me to do this. any thoughts out there?

If the computer's running Mac OS X, move the cursor to the very top of the computer's screen, click on Store, and choose Authorize this Computer.
If the computer's running Windows, press the Alt and S keys and choose Authorize this Computer, or click here, follow the instructions, click on Store in the menu bar, and choose Authorize this Computer.
(98261)

In-app purchase of Hellfire coins taken out of bank through Paypal, even though there was a balance left over from a gift Card in app store.

In-app purchase of Hellfire coins taken out of bank through Paypal, even though there was a balance left over from a gift Card in app store.

Biancasmum wrote:
I transferred $8.50 into the visa debit card. Which made my balance in the card $8.50. I then made an in app purchase for $8.49.
Did you allow for Local Taxes ?
If not... your iTunes Account my be showing that Money is owed.
No one here can see your Account Info as this is a User to User Forum.
Suggest you Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
OR... add another couple of Dollars to your Card and try the Purchase again.

I have all my songs in my iTunes library on the computer, but when I press the button to sync it, it doesn't put the songs on my iPhone. I have songs from my iPod on here too. How do I get it to put the songs on my iPhone?

I have all my songs in my iTunes library on the computer, but when I press the button to sync it, it doesn't put the songs on my iPhone. I have songs from my iPod on here too. How do I get it to put the songs on my iPhone?

Have you selected the music to sync?

TS4062 can't update apps cos my daughter's Apple ID password is required: even though I'm signed in via my Apple ID in settings (she uses my Mac for her itunes and didn't sign out, i synced my phone and it's been like this ever since) GRRRRR!

can't update apps on my iPhone 4s cos it says my daughter's Apple ID password is required: even though I'm signed in via my Apple ID in settings (she uses my Mac for her itunes and didn't sign out, i synced my phone and it's been like this ever since). And there's no option of signing her out, it seems? GRRRRR!

Fatlozza wrote:
can't update apps on my iPhone 4s cos it says my daughter's Apple ID password is required:
Anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID
Apple ID FAQs > http://support.apple.com/kb/HT5622

I ahve taken over my daughter's computer but can't install the office software even though I ahve one licence left because it comes up with the old product number from her licence

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