I am having trouble editing track names and information in my Itunes library. Help center says click on selected track, click on file, click on get info, make changes, and press save. When I get to get info, it won't let me change anything. Help??
How do I edit track names and information in my I-tunes library? I followed the Help Center instructions, but it will not let me change anything. Can someone tell me what I'm doing wrong?
Those symptoms usually indicate a permissions problem. See Repair security permissions for iTunes for Windows for advice.
tt2
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I'm getting this error message: "User not registered for online use" when i'm trying to download music/ track names from a CD into ITunes on my Windows 8 PC. I'm registered and my itunes account/ appleID are all correct and working.
The ""not recognized for on-line use". error is associated with the Gracenote service that iTunes uses to look up and retrieve metadata for CDs. Some users have reported that this error occurs when trying to import from CD, subsequent to upgrading to version 12. A number of slightly different solutions have been reported (though all of a similar nature).
Try walking through the following steps - before starting you may have to enable hidden files and folders to be viewed - in Windows 7 / Windows Explorer select Organize > Folder and search options, then on the View tab make sure that Show hidden files, folders and drives is selected. Without this you won't see the AppData folder in C:\Users\username\
Exit iTunes
In Windows Explorer, go to the folder C:\Users\username\AppData\Roaming\Apple Computer\iTunes
Delete the following files:
CD Info.cidb
com.apple.iTunes.Gracenote.plist
Restart iTunes
Insert a CD and see if details are now correctly retrieved from Gracenote
If this doesn't work:
In iTunes, select Edit > Preferences and make a note (or take a screenshot) of your preferences settings in all relevant tabs
Exit iTunes
In Windows Explorer, go to the folder C:\Users\username\AppData\Roaming\Apple Computer\iTunes
Delete the following file:iTunesPrefs.xml
Restart iTunes
Insert a CD and see if details are now correctly retrieved from Gracenote
If this second procedure does work, you'll need to restore other iTunes preferences settings to those that you noted in step 1.
If this one didn't work:
Exit iTunes
Check the following folders:
C:\Users\username\AppData\Local\Apple Computer\iTunes
C:\Users\username\AppData\LocalLow\Apple Computer\iTunes
Delete any copies of the following files:
CD Info.cidb
com.apple.iTunes.Gracenote.plist
iTunesPrefs.xml
Restart iTunes
Insert a CD and see if details are now correctly retrieved from Gracenote
Again, if this procedure does work, you'll need to restore other iTunes preferences settings to those that you noted in step 1 of the second procedure. If you're still not able to retrieve CD info:
Exit iTunes
In Windows, select Start > Control Panel > Programs and Features. Find the entry for iTunes, right-click and select Repair.
When this process has finished, restart iTunes
Insert a CD and see if details are now correctly retrieved from Gracenote
If none of these have worked (and almost everything I've seen suggests you should be OK by this point), you may have an issue with the installation and configuration of iTunes itself. If you have got this far, see turingtest2's notes on Troubleshooting issues with iTunes for Windows updates for advice on how to remove and replace of all components of iTunes. -
Why is 'Get track names' not available with my iTunes purchase?
I have just purchased a song from the iTunes store and it has been downloaded into my music folder. All is well so far. However, when i create a playlist and add the new song along with others from my music folder so that i can burn them to a CD the track name is not shown on the purchased track (all the others, yes but not the new one). If i look at 'get info' all of the information is shown but when i try to 'get the track name' i am told that iTunes can only get track names for tracks imported from iTunes...which is exactly where i got it from! What's going wrong. Why can't i get this track name? Any suggestions??? D/.
Hi,
Thanks very much for your reply. Although it was very good at explaining how the system works it doesn’t really help me to solve the problem.
I rip all my CD’s into iTunes and then make a copy of them to play in my car. It saves getting the originals lost or damaged and it also means that when I play them on my car audio system the track details are displayed; which is good.
With the disc I am trying to burn now most of the tracks were already ripped into iTunes and when interrogated they all display the track name, with the exception of the track I bought via iTunes store yesterday which although it shows the track info it does not show the track names. All I get is this message:
So, is there any other way I can import this track into my library so that when I add it to my playlist and burn to a CD it will show the track name? This is most of what is shown in track info:
I would say that when I look at the track in my music folder on my pc it is showing as an mp3 (MPEG layer 3 audio) file if this helps.
Thanks, coxmeister -
When I sync recently bought albums to my iPhone I get duplicated tracks. How can I resolve this. The duplicated tracks do not appear in my itunes library, just on my iPhone.
It seems to happen with songs that were purchased before synchronizing the new iPhone
I will tell you how I fixed it.
Note: I have iTunes in spanish so I will try to translate and figure out the commands that appear on ITunes in english. I will put my translations into brackets. English is not my native language. I will do my best.
The workaround is:
1.- Dragg no working songs from iTunes to a folder on the hard disk. (Only for backup purposes)
2.- Deleted those songs from iTunes library.
3.- On the left panel in ITunes click on "Purchased" under the STORE option. All your purchased songs will appear on the right panel
4.- At the bottom and right there is the option : "Download Previous Purchases". Click there.
5.- Click on the option "Are not in my Library" (top right)
6.- The songs you deleted from iTunes will appear.
7.- Downloaded them again. (You have the option to download at the bottom right)
8.- Syncronize your iPhone and that's all. -
How do I get albums and songs I have purchased back on my devices? They show up in my purchased list but when I click on them a little circle shows up with an x in it and it won't let me do anything with it. Any guidance would be greatly appreciated.
The Get Info. fields show up gray if the files is locked and iTunes knows it can't edit the file. Make sure the files are not marked as read only and, if necessary grant both your account and system full access to all files and subfolders of your media folder.
You can set Part of a Compilation for multiple tracks from the Options tab of Get Info.
See Grouping tracks into albums for tips on getting iTunes organized.
tt2 -
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When you connect to iTunes do you see the iPad in the sidebar and if you click on your iPad name do you see the summary tab on the right? If you do, click on the Restore button.
If you see the iTunes logo and the USB cable on the iPad screen, you are in recovery mode. Read this for more information.
If you can't update or restore your iOS device - Support - Apple -
I signed into my Apple ID on a new phone and I already had it on my iPod. When I signed into the new phone it won't let me buy anything unless I know my old security questions but I don't know the answers to them. How can I get past those or change them?
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See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities https://discussions.apple.com/docs/DOC-4551
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
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Help me Please.. I can log on to the Apple website to manage my account and all the information is correct, but I get “Your Apple ID has been disabled” when I try to get something from App Store on my iPad3
I'm from poland.
Thx
BalbiContact iTunes Customer Service and request assistance...
Use this Link > Apple Support iTunes Store Contact -
I can log on to the Apple website to manage my account and all the information is correct, but I get “Your Apple ID has been disabled” when I try to get something from App Store on my iPhone.
You need to contact Apple Support, particularly iTunes Store support team. Cheers!
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Hi I just bought an iTunes to card to purchase music but it won't let me download anything because I can't remember my security question I'm trying to get my credit card info off
If you can't get the answers emailed to you, phone Apple from a number listed in article HE57 and ask for the Account Security team.
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Hello I put my password in and get to go around my account but when I try to get an app for my iPad it won't let me?
Tap the screen outside the app. Still there, double click the home button and swipe the app store preview up to close it. If it's still there, reset time.
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