I am on Mac OS 10.6.5 and have downloaded Firefox 3.6.12. There is no 'options' under Tools. There used to be and do not know why it is no longer. Anyone else have the problem? Thanks, Chris

I have tried a couple of times and same result.

Thanks for the tip. I took the following steps:
1) Backed up the existing profile (presumably corrupted somewhere);
2) Deleted the existing profile;
3) Moved the existing Firefox to the Trash and downloaded a fresh copy;
4) Started Firefox (thus allowing it to create its default profile)
5) Copied the following files from the backup copy of the previous profile: places.sqlite, key3.db, signons.sqlite, permissions.sqlite, persdict.dat, cert8.db ---
I'm posting this from a Firefox browser, so I guess I'm OK now.

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HT1351 the devices is not popping up in our itunes. is anyone else having this problem. can you help me if you have

the devices is not popping up in our itunes. is anyone else having this problem. can you help me if you have the same problem

Try rebooting the computer and restarting the device.
Try a different cable.
In rare cases fluff in the connector port can prevent proper contact with the connectors used to transfer data. An air duster or thin piece of card or plastic can be used to tease out debris if that is the problem.
tt2

Has anyone else developed the problem of an over-sensitive MacBook AIr cursor? In the last few days mine has developed a mind of its own, and when you move it to the desired spot it can jump quite randomly. In mail, I try reply but it's jumped to "fwd"!

Has anyone else developed the problem of an over-sensitive MacBook AIr cursor? In the last few days mine has developed a mind of its own, and when you move it to the desired spot it can jump quite randomly. In mail, I try reply but it's jumped to "fwd" instead! Irritating.

Jumpy Trackpad
http://support.apple.com/kb/TS1449

Since day light savings, events are not saving in my calendar. Has anyone else had this problem?, Since day light savings, events are not saving in my calendar. Has anyone else had this problem?

Since day light savings, events are not saving in my calendar. Has anyone else had this problem?, Since day light savings, events are not saving in my calendar. Has anyone else had this problem?

Greetings,
I have not heard of that issue although some people have reported events showing an hour earlier / later (though I haven't seen that personally).
Questions:
What version of the Mac OS are you running (Apple > About this Mac)?
Can you make an event and then it just disappears?
Are you using iCloud / MobileMe / Google / Yahoo / Some other server based calendar?
Try these in order:
Go to Apple Menu > System Preferences > Language & Text > Formats > Region. Region should be set to the country of your choice. Do not have it set to "Custom" as this can have unexpected results in the iCal window.
Go to Apple Menu > System Preferences > Date & Time and make sure the Date and Time are correct and that the correct Time Zone is selected.
If that doesn't resolve the issue:
1. First make an iCal backup: Click on each calendar on the left hand side of iCal one at a time highlighting it's name and then going to File Export > Export and saving the resulting calendar file to a logical location for safekeeping.
2. Go to iCal > Quit iCal
3. Remove the following to the trash and restart your computer:
Home > Library > Caches > com.apple.ical
Home > Library > Calendars > Calendar Cache, Cache, Cache 1, 2, 3, etc. (Do not remove Sync Cache or Theme Cache if present)
--- NOTE: To get to "Home > Library" in Lion: Click anywhere on the desktop and then click on the "Go" menu at the top of the computer screen while holding down the "option" key on the keyboard. You will see "Library" in the menu.
4. Launch iCal and test.
If the issue persists:
1. Go to iCal > Quit iCal
2. Remove the following to the trash and restart your computer:
Home > Library > Caches > com.apple.ical
Home > Library > Calendars > Calendar Cache, Cache, Cache 1, 2, 3, etc. (Do not remove Sync Cache or Theme Cache if present)
Home > Library > Preferences > com.apple.ical (There may be more than one of these. Remove them all.)
--- NOTE: Removing these files may remove any shared (CalDAV) calendars you may have access to. You will have to re-add those calendars to iCal > Preferences > Accounts.
3. Launch iCal and test.
Hope that helps.

TS1424 I downloaded a song and it will not play in its entirety. Is anyone else having this problem?

I downloaded a song and it will not play in its entirety. Is anyone else having this problem? This has occurred on two or three songs I've downloaded lately.

Other people have been having similar problems with songs over a couple of weeks or so.
Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting the incomplete tracks from your iTunes library and redownload them via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
If you aren't in a country where you can re-download music or if they re-download in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find those songs and use the 'Report a Problem' link.

My new iPad camera just freezes up and dose not store any photos. Also my photo folder did not populate from my backup. Is anyone else had the same issue.

My new iPad camera just freezes up and does not store any photos. Also my photo folder did not populate from my backup. Is anyone else having the same issue. If so what can I do to get the camera to take and store the picture. I am running the lastest operating system version.

If it says Not Enough Storage Space on iCloud then you can get more Storage space for iCloud if you want to backup more Data on iCloud Storage. You will find the Pricing for Additional Storage Space and how to Buy Storage Space for iCloud from your Device in the Link below.
http://support.apple.com/kb/ht4874
http://support.apple.com/kb/HT5879

My ipod classic keeps showing error code 1439 and says its corrupted and nothing on the site that it says to do is working has anyone else had the problem

my ipod classic 160 gb keeps showing error code 1439 and says it is corrupted and i have done everything the article on it says to do and still reads the same thing. has anyone else had the same problem if so what can i do to fix it. the ipod is only 2 months old

If it is under warranty, bring it in to Apple Store, most of our suggestions, comes from the Apple support site..
Besides Restoring the iPod, there are winsocks which have conflict with iTunes, perhaps, disable those plugins and disconnect the Internet and stop antivirus, while you are Restoring or Syncing the iPod.

Macbook pro i5 intermittent problems switching on? Would not switch on today took several attempts anyone else got the same problem?

I went to switch on my macbook pro this morning, would not switch on could hear fan in background battery 96% but would not turn on, disconnected power supply twice the plugged back in and worked. Has anyone else has this problem. Only had the computer since April 11. Anyone got any similar problems?
Andrea

Basic warranty is one year. You can extend the warranty an additional two years when you purchase AppleCare. Don't you read your User Guide? Didn't they explain that when you bought the MBP?

I can't open the PDF for the free install since both my emails did not come with a password. Did anyone else have this problem???

I purchased 2 new Macs, 1 a Mac Air 13" loaded and an iMac for my wife. I received 2 sets of emails, one with the code and the other with the PDF. When I tried to install last night, I would open the PDF and it asked for a password. I checked both sets of emails, which Aopple sent me 2 sets 3 days apart, and neither one had anything looking like a password. I called Apple Care and they said that it was on the sheet under the Thank hyou from Apple...NOT! She then said they would resend the emails again and hopefully have the password this time. Has anyone had this issue??????

Apparently it's related to the Firefox plug in.
This isn't exactly a solution but more of a way to avoid opening PDFs with Firefox's plug in.
1. Highlight "Tools" from the Menu Bar in the top left of the screen (or click "Options" if using the Firefox Compact Menu)
2. Select to "Options
3. Select "Applications"
4. Look for "Adobe Acrobat Document" under Content Type and to the right under Action select "Use Adobe Reader (default)" instead of the using Adobe Acrobat in Firefox
5. Open a test PDF. It should open in it's own window now.
Again, not a complete solution but something that'll at least let you scroll with PDFs open.
More info here: http://forums.mozillazine.org/viewtopic.php?f=38&t=2171033

HT1766 I purchased an Iphone 4 approximately 2 months ago and the touch screen is not responding and is not letting me type etc. Has anyone else had this problem? I have restarted the phone and it didn't help. :-(

I am having issues with my iphone 4 touch screen, I can't do anything with it. I even have a hard time sliding the bar accross to accept calls. Has anyone else experienced this? I only have the phone 2 months.

I've not experienced this. But I do appreciate your asking.
Did you want help with your technical issue? If so, why don't you ask. Also state what troubleshooting steps you've taken.

Has anyone else had the problem of apps or videos supposedly taking up more room than they say they do?

Hey, I've been having this problem for a while. Whenever I try to add a new app that's relatively large, or a new video at all, iTunes says there's not enough room on my iPod. Most recently, this happened when adding a video. Said video is 1.05 GB. iTunes says I have 1.21 GB of storage available on my iPod. Is there a reason for this, or is it just bad luck on my part?
Thanks,
-Stuart

rjg030585 wrote:
I told the guy I was not willing to give up my unlimited plan AND pay full price for the phone, I thanked him for his time and we left.
Here is my advice, at least. Not sure if anyone will agree, but it is my take on the problem.
With the Edge program, there is a "possibility" that someone will pay full price for a phone. This is not always the case, though. IF you do not complete ALL of the 24 months of payments, then you WILL NOT have paid full price for the phone, but simply a portion of the full price. THAT is why it does not make the plan "eligible" to keep your unlimited data. With the Edge plan, technically you only have to pay 50% of the full price before you can trade it in for another phone on the Edge plan. The way the plan is designed, the majority of people WILL NOT ever pay full price for the phone, but only a portion of the full price before they exchange their phone for a new device. That is what Verizon is hoping for, at least.
As Ann154 has pointed out, you can use the Device Payment Plan and keep your unlimited data. At no time during your contract can you trade THAT phone in to get another phone. You would have to continue making the payments on THAT phone along with any other phone you upgraded to. THAT is the difference between the 2 plans. You WILL end up paying full price for the phone on the Device Payment Plan, where you can STOP making payments on a phone with the Edge Plan if you turn it in for another device.
Good luck.

Hey i can connect to the internet and use the wifi but at random times it just disconnects to it leaving me using my data sometimes w/o knowledge cause of watching youtube does anyone else have this issue if or have any recomendations on how to fix it?

it hasnt happened before the update just would like for it to stop

HI again Andy,
The last message had some more stuff in between the "Hello" and "Regards" - I have no idea what happened to it. But nevermind...
I started up the Mini with the modem in one usb, and the speaker system in the other (M-Audio Sonica Theatre) - I have one of the Minis that have only 2 USB (and one FireWire) ports. The firewire has the external drive connected to it.
So far, as I"m typing this, I AM able to be online and use iTunes simultaneously. (both SaFari and iTunes respond slower than if I was using only one or the other, but they ARE actually working - in addition to having Adium running) - So I think what you suggested ( that is was something wonky was the USB hub) was a correct, yet assessment.
Would you have any reccommendations for USB hubs? The only thing that I have connected to the hub under normal circumstances that would be constantly "running" would be the RadioShark (even though the Radio soft isn't playing - the blue light on the RadioShark is always on) - and the speakers naturally. Everything else is of the occassional variety - iPod Sync Cable, Dual Layer External DVD Burner, and a "pass thu" to the USB ports on my Hard Drive Enclosure (which had been unplugged before the problem was noticed). The hub I current use is the
Kensington DomeHub USB 2.0 (7 ports) Weighted Hub 33118 http://www.amazon.com/Kensington-DomeHub-ports-Weighted-33118/dp/B0002FHENE/ref= sr16/002-4275642-8664817?ie=UTF8&s=electronics&qid=1187848108&sr=8-6
which (I thought) worked better than the "throwaway" ones I had used previously.
You think it is the hub or something connected to it that may be causing the problem?
Regardless, thank you for your time, and I hope to hear from you soon.

HT1349 In a hotel I can connect to their wifi network and browse and do other things but I cannot connect to iTunes. iTunes does not recognize that I am connected. Anyone else have this problem?

Is anyone unable to connect to iTunes in a hotel using hotel wifi? I can do everything els on the Internet except get connected to iTunes

Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
 Cheers, Tom

My iPhone 4s won't update to is07 it keeps saying verifying then an error window comes up saying the software update is not available at this time?! Anyone else having this problem??

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I imagine a ton of people are attempting to download it right now. Simple patience, maybe keep trying, and if possible, try a little later. Think of it as all those people lining up at Apple Stores + about a million more.

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Disable it for good:
Settings > General > Accessibility > Zoom OFF.

I am on Mac OS 10.6.5 and have downloaded Firefox 3.6.12. There is no 'options' under Tools. There used to be and do not know why it is no longer. Anyone else have the problem? Thanks, Chris

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