I am transcribing interviews of WWII veterans sent to me via Dropbox into Windows running on my MacBook Air.  All words are distorted so this is very timeconsuming. Any ideas that are free?

I am a volunteer transcriber for WWII veterans giving their histories. The interviews are recorded somehow using Windows and they are very distorted when I use the Windows program loaded on my MacBook Air. Is there anything I can adjust on my Mac that would make the interviews I receive clearer. We use Express Scribe to listen to the interviews sent to us from a central location.

What file format are the recordings saved in?

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