I am trying to download the latest version of iTunes to my PC (windows XP) and I keep getting an error message or two. One is that it can't uninstall the previous itunes version, the other is that it can't find itunes.msi.
I am trying to download the latest version of iTunes to my PC (windows XP) and I keep getting an error message or two. One is that it can't uninstall the previous itunes version, the other is that it can't find itunes.msi. I have tried removing the old version in add/remove programs, but it says the same error. I tried deleting every thing that has itunes in the file/folder/etc and it didn't help.
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?
Similar Messages
-
i am trying to download itunes to my win32 vista os and i keep getting an error message that it is not a win32 application
In the course of your troubleshooting to date have you worked through the following document?
iTunes: Windows reports that "iTunesSetup.exe is not a valid Win32 application" -
Help, I previously had itunes loaded onto windows 7, but it wouldnt update, i uninstalled itunes and now when i try to reinstall i get an error message 0x80071a91. Any ideas on how to fix?
Hi Didi221,
Thanks for using Apple Support Communities. This article has steps you can take for the error you're seeing:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Cheers,
- Ari -
I tried to download the new update, and I keep getting an error message, that it cant be downloaded!
I tried downloading the new update, and I keep getting an error message that it can't be downloaded!
Apple Store Tel: 1-800-692-7753
Best. -
Im trying to convert a PDF into an excel document and I keep getting an error message that reads "An error has occurred while trying to access the service". WHat am I doing wrong?
it seems my subscription had expired so I signed up again.. It was still having trouble so I repeated the sign up process again.. Then it worked perfectly.. Unfortunately, I think I just subscribed twice and need to cancel one of them. Ugh. Such a pain when I'm trying to get this project completed. I'll be canceling at least one of the subscriptions in the morning. Adobe is not my favorite company right now. None of this was intuitive. And trying to get help was an absolute waste of an hour.
Regards,
Nathaniel
[removed by moderator] -
I downloaded the icloud software on my computer in order to sync calenders and contacts using Windows 2007, but I keep getting an error message when trying to sync my icloud and Outlook calendars. I downloaded it for the first time a month ago and had it working but it stopped syncing, so I deinstalled the iCloud software and reinstalled, but keep getting the error message "Your setup couldn't be started because of an unexpected error. What do I do now? Can anyone help with this?
Hello easbda,
Thank you for providing the details of the calendar issue you are experiencing with your iPhone. I recommend following the steps in the section titled "Troubleshooting on Microsoft Windows (Microsoft Outlook)" in the following article to assist with syncing your calendar events between your devices:
iCloud: Troubleshooting iCloud Calendar
http://support.apple.com/kb/ts3999
Thank you for using Apple Support Communities.
Best,
Sheila M. -
Hi- I keep getting an error message show up when I sync my iPhone to my Mac Book Pro. the message is that I can't copy to the Macintosh disc because I don' have enough access privileges. Then when I click ok my phone gets stuck syncing. any thoughts?
Sounds like a possible permissions issue, try repairing the permissions using Disk Utility.
You can open Disk Utility several ways.
1. Use the Spotlight in the Upper Right corner of the screen and search for it, then click it to open it.
2. Open a new finder window (File> New Window)
- Applications>Utilities>Disk Utility
3. Click on the Finder
- Click 'Go' in the menu bar across the top of the screen.
- Click Utilities, then double click on Disk Utility.
Once Disk Utility is open there should be a column on the left side, the name of your hard drive should be listed there.
(By Default it is named Mac HD or Macintosh HD)
Click on it to highlight it.
There should then be a few buttons you can click
- Verify Disk Permissions
- Repair Disk Permissions
- Verify Disk
- Repair Disk
Click Repair Disk Permissions -
I downloaded an album and one single that I purchased just fine and then purchases another single and I keep getting an error message that says, You don't have enough access priviledges. What can I do to get this song? I am just going to have to ask for a refund and forget it?
What version of iPhoto do you have installed? Is if one of the versions shown as not compatible in this screenshot?
If it is then go to the App Store and download iPhoto 9.5. It will be free if you have an iPhoto 9 or later verson currently.
OT -
I am attempting to sync my phone with iTunes and I keep getting an error message 42001 so my phone can not sync with iTunes... What is this error message and what can I do to fix this problem and sync my phone to iTunes?
Dear Apple team,
I recently bought an iphone3GS from USA and jail broke it. Since I heard the there are lots of disadvantages I thought to unlock it officially through the original owner (in copy). He assisted me and confirmed that he unlocked it with AT& T (See the attachment). According to the instructions I restored the phone. But it is not activating with “Activation server is currently not available, please try again or try with iTunes”
When I try with iTunes , it says “you haven’t inserted a SIM” even though I insert the original AT&T SIM.
My current location is Sri Lanka ,so don’t have any apple support.
Please help me to be a good fan of apple. -
I am trying to download Adobe Flash Player 10 and i keep getting an error message Unable to load a G
I'm trying to download Adobe Flash
Player 10 and i keep getting an error message "unable to load GUI" i am currently using
Windows XP Professional is anyone able to help me? I am almost 6
5 and have a very limited knowledge of computers!!!!!!!!!Hi Terry, A post is the message that anyone has just typed in. When you replied to me, that was your post. I am replying to you so this is my post. Think of it as sending an email or mailing a letter at the "post" office.
Now right at the top of the last post (message) you sent me is a Post#, then the date and time and under that the thread subject "Re: I am trying to download Adobe Flash Player 10 and I keep getting......
The first time that you posted, you described your problem. The next post after that is #1 and so on.
The Adobe Flash Player forum works very much like email except there are a lot of "threads". A thread is what each message you see is called. Everyone that registers can start their own thread (subject). Then other people see it and can post to your thread and try to help you with your problem.
You did pretty good, you registered, and you started your first thread
Now do you feel somewhat more relaxed? Hope so.
Take a look now and see if you can find the Post# and etc that I described above.
Thanks,
eidnolb -
Had to wipe and reload my computer, am trying to download web premium 5.5 but when i try to open and install gives me an error message of trouble extracting file try downloading again. How can i download?
You can also download the trial version of the software thru the page linked below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
CS5.5: http://prodesigntools.com/adobe-cs5-5-direct-download-links.html -
I have an iphone 4s and i keep getting an error message when ever i try to activate i have already restored the phone and it still will not work. any help would be greatly appreciated
Activation issues are almost always the result of a device that has been hacked or jailbroken. If that is the case, no support can be provided here.
-
I am trying to update my bank information in iTunes and I keep getting an error message stating it doesn't match my bank information. I also have 9 pending charges from iTunes. Please help
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I am trying to export a project in iMovie and I keep getting a error message about code revision
I am trying to export a project in iMovie and I keep getting a error message about code revision. i need help!!!
Hi there!
Are you certain that the serial number is for InDesign? And the correct version?
Please feel free to PM me if you wish to verify the serial number.
Thanks,
Amy -
I'm trying to use bootcamp assistant and I keep getting an error message saying I need at least 10gb available on my start up disk and I have 27gb available. Any suggestions?
That is not what it says, please post the exact and complete message, take a screenshot.
Maybe you are looking for
-
I keep getting error message about plugin basket.
Message reads something like "Firefox plugin basket is not working." I have to close the browser and re-open it for it to work again. What's going on?
-
Table to find out the class attached to a document in DMS
Hi, I would like to know how can i get the class attached to a document in Document Management System. Is there any database table ???
-
Can JFC handle all event of html element
I was just going through with JSF spec. I have some doubts . Can JSF hanlde all the events related to html element like key down , onclick etc, on form load. Instead of writing heavy javascripts for this on client , can i handle all this on server si
-
right now i am using a 160 gig external HD to back up my mac with time machine.... i have about 120 gigs of stuff on my mac... i want to back up my computer every few weeks.....time machine keeps telling me there is not enough room....how do i make t
-
Photoshop CS6 splash screen info
Hello there! It will be a bit strange question...but somebody knows where I can find all info, which you can read on Photoshop CS6 splash loading screen? I need all the names of creators in text. Thanks!