I am trying to face time an ipad 2 from my iphone 4 it connects then freezes? any suggestions

My grandmother lives in Florida and has an Ipad 2. She has the latest software and is running on a wireless connection. I have an Iphone 4 which is set up to my wireless connection. We try to facetime but we end up with a frozen screen we we can see each other but not movement or sound. We are using the correct email address are both trying the same way. I am able to facetime other Iphones as well as Ipad 2 through email, and she has been able to facetime other ipad2 as well. any help would be great. thanks

Hello Sylvia,
I found an article with steps you can take when you are not able to send MMS messages (you can skip any of the steps you have already taken:
If you still can't send or receive MMS messages
To send and receive MMS messages on your iPhone, verify that your wireless carrier supports MMS2.
Ensure that MMS Messaging is turned on in Settings > Messages.
Verify that your phone is able to access cellular data.
Some carriers allow you to edit your APN (Access Point Name), which may prevent MMS from working.
If you are roaming outside your calling area, make sure you have Data Roaming turned on in Settings > General > Cellular to send or receive MMS content.
While on a phone call, you will be unable to send or receive MMS messages when using an EDGE, GPRS, or any CDMA cellular data network. After the phone call ends, you will receive any incoming messages. If you tried to send an MMS message, you may need to send it again.
If the issue persists and your wireless carrier has confirmed that your wireless account is provisioned2 for MMS, restore the iPhone.
You can find the full article here:
iOS: Troubleshooting Messages
http://support.apple.com/kb/ts2755
Thank you for using Apple Support Communities.
Best,
Sheila M.

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For items purchased (including apps) from iTunes:
http://support.apple.com/kb/HT1848

HT201407 can face time on iPad air from saudi work in another country

I bought an iPad Air from the Virgin Mega Store in Saudi Arabia, Dhahran Mall. Unaware Face Time was not installed due to country regulations. I returned the product for a refund and after explaining the situation, I was neglected the refund, I was even willing to receive less than the amount paid for, that did not happen either. At the end of the day, I’m now stuck with an iPad Air without the use of Face time when I go home. I thought being an authorized dealer or as advertised as an Apple iStore for Apple, there would be the 14 day refund policy ??? Does anyone have any suggestions on this matter ?? Model number: ME987AE/A
Thanks

Any iOS device officially sold in the KSA, which at minimum means a device sold by any authorized Apple reseller there, has by demand of that government had Facetime blocked at the hardware level. There is no way to activate it by any officially supported means.
We cannot discuss jailbreaking in these forums.
Regards.

I am trying to face time from my facebook to my ipad by clicking on my email address in face time but it doesnt work, what am i doing wrong?

trying to face time from my macbook to my Ipad butit wont work when i click on my emal address what am i doing wrong?

so are the mac and ipad on the same itunes id and same email account via facetime in settings on ipad if there on the same receve calls from email then when you click on your email adress its like your trying to call to the exact mac does that mac sence

Can not find network when trying to face time

i can no longer use face time. I am able to use safari and send e mails but when I try to use face time a error message comes up and says network connection?

Hi there Mike,
If I understand correctly you are getting an error about your network connection when you try to use FaceTime on your iPad. I would recommend you use the troubleshooting in the following article to help you resolve this network issue. This section in particular.
If you have difficulty activating FaceTime or iMessage
If you see "Could not sign in, please check your network connection and try again" when signing in to your Apple ID
To resolve this issue, follow these steps.
Update to the latest version of iOS.
Verify that you have a data connection by going towww.apple.comin Safari. You can complete Apple ID activation using Wi-Fi or a cellular data connection. If you need help connecting to Wi-Fi, followthese steps.
If you're using Wi-Fi, make sure that your local Wi-Fi network is using the recommended Wi-Fi settings.
Sign in to your accountand ensure that the primary email address and alternate e-mail addresses have been verified. If verification is pending, follow the instructions in the email Apple sent to that email address to complete verification. Or remove the e-mail addresses from the account.
If your Apple ID isn't an email address, you can change it. The Apple ID that you're using to activate FaceTime or iMessage must be an email address. Find more information onhow to change your Apple ID.
Tap Settings > General > Date & Time. Make sure that your iPhone is set to thecorrect time zone. If Set Automatically is on but the wrong time zone appears, turn Set Automatically off and choose the correct time zone, date, and time.
Enable iMessage and FaceTime while connected to a different Wi-Fi network (in a different location) if a cellular data connection is not available.
You can see that you've activated FaceTime and iMessage with your Apple ID by following these steps.
Tap Settings > FaceTime > You can be reached by FaceTime at:
Tap Settings > Messages > Send & Receive > You can be reached by iMessage at:
Thank you for using Apple Support Communities.
All the very best,
Sterling

Can two apple devices registered to same apple ID face time with each other. My scenario is face time between IPAD and IPHONE both registered in my apple ID

Can two apple devices registered to same apple ID face time with each other? My scenario is face time between IPAD and IPHONE both registered in my apple ID

Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime: Set-up, Use, and Troubleshooting Problems
http://tinyurl.com/32drz3d
 Cheers, Tom

TS3718 I have a black screen when trying to Face Time...iOS is 5.1.1...any suggestions?

I have a black screen when trying to Face Time ...iOS is up to date..any suggestions?.

Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime: Set-up, Use, and Troubleshooting Problems
http://tinyurl.com/32drz3d
 Cheers, Tom

I want to download face time on iPad 2 I could not find it a bought it from Dubai and am living in canada

I want to download face time on iPad 2 I could not find it a bought it from Dubai and am living in canada

You cannot get it ever.
Your iPads serial number is blocked because you bought it in a country that does not allow FaceTime.
No matter where you go, you can not get it.

Face time over iPad and iPhone

Hello all,
I have a question about face time over iPad and iPhone.
I have iPhone4S with ios6 and have unlimited data plan from Verizon in US.
My friend, who has new iPad NOT iphone with iOS6 and currently lives in UK.
Since iOS6 provides FaceTime over 3G/4G, do I get charged if I make a face time call with my 3G network?
I know that I don't need to pay if I use wifi. I also believe that my friend won't get charged since his iPad only works through wifi.
Any information will be much appreciated.

One more thing to consider if you're using your iPhone to FaceTime to your friend in the UK:
Sometimes, the iPhone will make the initial FaceTime contact as a telephone call, then switch to FaceTime. So if you use Verizon (as opposed to WiFi) from your iPhone, you might get charged for a brief phone call to the UK.

Face time with ipad 4

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Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
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http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457
For non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
 Cheers, Tom

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I am trying to face time an ipad 2 from my iphone 4 it connects then freezes? any suggestions

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