I am trying to reset my 4s iphone to the original settings and erase all my content. It is asking for a passcode which i have not used before. How/where do I get the passcode?

It needs the restrictions passcode. You or someone with physical access to the phone had to set it. It can not set itself.

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HT204053 I am not able to update my apps because every time I am doing this, it is asking for a password which I have never used and the person who used it is in no more contact. how can i get my id instead of his??

I am not able to update my apps because every time I am doing this, it is asking for a password which I have never used and the person who used it is in no more contact. how can i get my id instead of his??

Apps can only be updated using the same Apple ID and password they were originally purchased with.

I have iTunes on my laptop but it is registered to an apple id for an ipod which I have not used/owned for years. How do I add my new apple id which I use on my iPhone to my iTunes on my laptop?

I recently purchased two songs which refuse to download on my iPhone 4s. Other songs from the same albums downloaded just fine. In an attempt to recover these songs I opened iTunes on my laptop which I have not used since I sold my ipod years ago. The iTunes on my computer is associated with an old Apple ID that was connected to my iPod. How do I get my new Apple ID synced with the iTunes on my laptop?

Hello Leanna,
Thank you for the details of the issue you are experiencing. You can sign into iTunes with your Apple ID using these steps:
Use your Apple ID with the iTunes Store
Open the latest version of iTunes.
Choose Store > Sign In.
Enter your Apple ID and password and click Sign In.
Click Review when asked to review your information.
Enter your billing information.
Click Continue after you enter your credit card and billing information. You can remove or edit your credit card information at any time. Learn more about updating your iTunes Store account information.
Using an existing Apple ID with the iTunes Store, Mac App Store, and iBooks Store
http://support.apple.com/kb/HT2589
You will also need to authorize your computer to play purchases with this Apple ID:
Open iTunes
From the Store menu, choose Authorize This Computer. (In earlier versions of iTunes, access this option from the Advanced menu).
When prompted, enter your Apple ID and password, then click Authorize.
iTunes Store: About authorization and deauthorization
http://support.apple.com/kb/HT1420
With the latest version of iTunes on Windows, the menu bars are hidden, so you may need to enable them to get to the Store menu. You can follow these steps to enable the menu bars:
To keep the iTunes menus active, change the setting by selecting the Menu icon in the upper-left, and then selecting Show Menu Bar. Alternatively, you can press Control-B.
iTunes: Turning on iTunes menus in Windows 8 and 7
http://support.apple.com/kb/HT5610
Thank you for using Apple Support Communities.
Best,
Sheila M.

My iPhone asked if I would like to update my operating system. I said yes. After the update, it asked me for a passcode which I have never used before. How do I restore my iPhone when I cannot go beyond the passcode page?

After operating system upgrade, my iPhone demands a passcode be entered. I have never used a passcode. How can I restore my iPhone to how it was before?

dukester14 wrote:
After operating system upgrade, my iPhone demands a passcode be entered. I have never used a passcode. How can I restore my iPhone to how it was before?
It's asking you to create a passcode. You can turn it off later if you wish.

TS2580 When I go to update my web page I am asked for a Password, which I have forgotten how can I reset this.

Since the cahnge over from Mobile Me to Icloud I am asked for a Password which I do not know how can I reset this. Amelia

Without or without a password, you CANNOT publish to iCloud.
MobileMe went offline in June last year. You received reminders in the mail.
You have to find another webhost.
Browse this forum, since it has been discussed several times a day every day for the past two years since it was announced.
Or wait for these answers to be delivered.
Anyway, your password is in the keychain.app .
And it is probably the same one you used to login here to post your message.

HT1541 I have balance on $32.86 on my account which I have not used (from Itunes card). I would like to redeem it today, but it is asking for a code. I don't have the card anymore, what should I do to buy song and use by balance?

I have a balance of $32.86 on my account (from loading a Itune gift card) which I have not used. How can I redeem this if I buy a song. I ask the code which I don't have anymore.

If the card has been redeemed onto your account then you shouldn't need to re-enter it - I've never had to re-enter any of mine, and once a card has been redeemed it effectively becomes zero, it's value should be added to your balance. What is happening when you try to buy the song ?

I plugged my iphone 4 up to itunes and it reset my phone to the factory settings and removed all of my emails, texts, appd and contact list. How can I retore my previous settings and information?

I plugged my iphone 4 up to itunes and it reset my phone to the factory settings and erasaed all of my emails, texts, apps, and recently added contacts. How can I restore my previous settings and information?

iTunes doesn't just restore a phone to factory settings all by itself. You must have selected the incorrect button.
In any case, if there was a previous backup of your phone, you can restore your phone from this backup. Any new data you added to your phone since this backup is gone.
If you have no backup, then your data is gone.

HT201364 i am try to use my itunes which i have not used in a while trying to do all the upgrade. i have an older macbook but i cant download anything. so is apple saying that i will not be able to connect my iphone to macbook ever unless i get a new lapt

i am try to use my itunes which i have not used in a while trying to do all the upgrades. i have an older macbook but i cant download anything. so is apple saying that i will not be able to connect my iphone to macbook ever unless i get a new laptop?

Your MacBook is compatible with Mac OS X 10.6.8, which is the minimum required to install the current version of iTunes and sync devices running iOS 7. It doesn't need to be compatible with Lion, Mountain Lion, or Mavericks.
(101906)

I don't have the original laptop my iphone was set up on. I have backed up all my data on icloud. If I sync with my new laptop and erase all my contents(restore to factory settings), can I then get it all from icloud?

I don't have the original laptop my iphone was set up on. I have backed up all my data on icloud. If I sync with my new laptop and erase all my contents(restore to factory settings), can I then get it all from icloud?

I have the same problem as the emails go to my iCloud account that I cannot access!!! I cannot answer the security questions as someone else must have set up my iCloud account. Nothing seems to work. It would be great if someone has some ideas as what can be done to recover the situation?

Help.I uninstalled ios8 using the directions on the web site and now all my apps,mail are gone.I backed up to iTunes first but when I try to sync to get everything back,it starts and then says it has failed.What do I do now.Thanks.Jane

Help.I uninstalled ios8 using the directions on the web site and now all my apps,mail are gone.I backed up to iTunes first but when I try to sync to get everything back,it starts and then says it has failed.What do I do now.Thanks.Jane

The first time an iPhone is connected to iTunes that is used to sync with another iPhone or iOS device, you are prompted to transfer the backup for the other iPhone or iOS device or to set up the iPhone as a new iPhone.
The former does as provided - it transfers the backup for the other iPhone or iOS device to the iPhone replacing all data on the iPhone that is included with the backup being transferred. The latter does nothing allowing you to make your various selections for the iPhone sync preferences with iTunes.
This is designed to be done right away with a new iPhone.
If you don't have a backup for the iPhone with iTunes on your computer and don't have an iCloud backup that hasn't been updated since choosing to transfer the backup for your iPod Touch to the iPhone, the data that was on the iPhone is gone.

I want to install an updated version of adobe flash player. I am being asked for my password which I have forgotten. What is the best way to reset my password on my macbook pro?

I want to install an updated version of adobe flash player. I am being asked for my password which I have forgotten. What is the best way to reset my password on my macbook pro?

Thanks for your response.
When using the second option as I have forgotten my password...how do I get into the boot mode?

Put a new OS on my desktop.Downloaded Itunes .While syncing iphone lost all my contacts - but have all contacts on my Ipad which I have not synced. How do I transfer all the contacts from my ipad to my iphone

Put a new OS on my computer - downloaded the new iTunes and loaded on all apps and music .WHile syncing the iPhone all contacts
got erased.However I have them on my iPad which I have not synced. How do I transfer my contacts on iPad to the iPhone ?

for purchases from the iTunes store do this:
connect your device and right-click or control-click it in the iTunes Source list, then choose transfer purchases from the shortcut menu that appears.
for everything else check out this post by Zevoneer.

HT1212 i havnt changed my passcose and using the same passcode which i have been using since ages , its still not working, and i am 100 percent sure i am using the correct passcode ?

i havnt changed my passcose and using the same passcode which i have been using since ages , its still not working, and i am 100 percent sure i am using the correct passcode ?.,

Either way the result is the same... if you forgot (or don't know) your passcode, restore the device from backup on the last computer it was synced with when the passcode was turned on... this will remove the passcode. If you do not have access to the last computer it was synced with, you will have to force it into recovery mode & restore as a new device.

I have new music on the itunes but have not a clue how to put it on the iphone, it only seems to want to put the old songs on

i have new music on the itunes but have not a clue how to put it on the iphone, it only seems to want to put the old songs on

http://support.apple.com/kb/HT1386
Are you manually managing your songs?
In itunes - music do you see checkmarks next to your musis/songs. IF so go find your new songs click on it and then sync your music again.

Best I have been trying for a week to order greeting cards using iPhoto but do I always get the same statement: there has been an error occurred while connecting to Apple's online store try again

Best I have been trying for a week to order greeting cards using iPhoto but do I always get the same statement:
there has been an error occurred while connecting to Apple's online store try again

Best I have been trying for a week to order greeting cards using iPhoto but do I always get the same statement:
there has been an error occurred while connecting to Apple's online store try again

I am trying to reset my 4s iphone to the original settings and erase all my content. It is asking for a passcode which i have not used before. How/where do I get the passcode?

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