I am trying to set up a new iTunes account on my PC, but it keeps telling me I'm not old enough. I'm 35 years old! Any suggestions?

Question

I am trying to set up a new itunes account on my PC and whe I fill out all the information and hit submit, it says that I'm not old enough to have an account.  I've tried it with difference birth years, but still get the same response.  Any suggestions?

Answer 1

The SMTP settings are separate from the POP or IMAP settings within Mail.app (which can be a little confusing), and the SMTP settings are incorrect.  That could be some combination of the username or password, the SMTP server name, the TCP port, whether or not SSL is in use or not.  It's more common to have SSL enabled.  All have to be correct.  The required SMTP server settings do vary by mail provider, unfortunately.  You can use Connection Doctor to get more details on the particular error; Window > Connection Doctor, then open the drawer for a look at additional details.  If you're not able to resolve the error from that output and from the mail provider's available documentation, and establish the connection, please scrub any personal details from the detailed diagnostics, and post that output here.