I am trying to sync a library from iTunes onto my iPhone 4s iOS7 however the songs won't load but there is a dotted gray circle around them. Can you explain how to sync my phone to this library please
I was talking to the Apple support and they said to join a chat. I am trying to sync my iPhone 4s iOS7 to my friend's library but the sync says its goes through (it goes through the six steps of syncing) but none of the songs go onto my iPhone. I put the sidebar on iTunes up and dragged the Music bar onto the bar that says Katie's iPhone. I then clicked down on the drop down for music under Katie's iPhone and the list of songs came up with dotted gray circles next to them. The circles are not filling up so the songs are not downloading on to my phone. Please help me download these songs onto my phone. Thank you
http://support.apple.com/kb/HT1296
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I downloaded the single Skyfall on my iphone. When I opened Itunes on my Mac the song downloaded with no problem (so I thought). I loaded the song onto my Shuffle and it froze when I went to play that song. I knew the order of my library and every single time I tried to play Skyfall my Shuffle would stop playing anything until I turned it off and then back on. I plugged it into my laptop, opened Itunes and deleted it off. My Library shows Skyfall under Adele as artist but it will not play the song! I just downloaded 2 other songs this week and have had no problems playing on my laptop and being loaded onto my Ipod. This laptop is authorized to play my downloads. The song plays just fine on my phone, but I really want it on my Shuffle because that is my running buddy.
Hi Krys1030,
You can try deleting the song and downloading it again by following this article:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
Take care!
- Ari -
Hi all, I'm trying to download a film from iTunes onto my iPad but downloaded the HD version instead of SD and don't have the room to download it. Have removed everything I can to make space but still need another 1.2 GB. Is there any way I can delete it so I can delete the version I wanted, or even better change to the SD version? The film is still queuing in the downloads list. I've tried edit and delete but that doesn't work. I also can't re-download the film from iTunes.
Any suggestions very welcome!Try to connect in recovery mode, explained in this article:
iOS: Unable to update or restore
Before that, back up your device, explained here:
iOS: Back up and restore your iOS device with iCloud or iTunes
How to back up your data and set up as a new device
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I just bought a song from iTunes on my iPhone and accidentally stopped the download before it finished. How do I continue the download?
It shows it in my music but is a light shaded grey. So I may not access the song. I tried repurchesing the song but iTunes won't let me.I had the same problem and solved it for myself, and I have a iphone 4s. I went to my songs and deleted the light grey songs then went to the itunes store, and selected more, then selected purchased. I scrolled down to the songs that were a light grey in my music, and pushed the download button ( icloud symbol with arrow on it) ,now my songs are successfully downloaded and ready to listen to any time!
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For the past few hours I have been trying to download ios 7.0.4 from itunes onto my iPhone after trying many times it would give me a error saying network failed! then i tried to download Ios 7.0.4 manually and then put it on but it keeps failing? i have tried everything that i have came across and nothing seems to work please help!
I venture to say you have a Windows PC.
If so, before beginning the download try temporarily disabling your antivirus, anti-adware, anti-spyware, and any other anti-whatever that is required with the insecure OS your computer is running. -
Hi!! I am a user of i Pod 5g 32GB....I got the same problem for which the solution is given above "
iTunes for Mac reports error -50 when trying to authorize iTunes Store purchases
"....but the thing is that.......in my laptop I have a windows operating system....that is windows 7....so can you explain how to do settings in Windows 4 sameArchived - iTunes for Mac reports error -50 when trying to authorize iTunes Store purchases
Products Affected
iTunes 7 for Mac, iTunes 8 for Mac, iTunes 9 for Mac
This article has been archived and is no longer updated by Apple.
Symptoms
After installing the Mac OS X 10.4.9 Update, iTunes may be unable to properly authorize your computer to play your iTunes Store purchases.
Resolution
The following steps will delete your network preferences. Most broadband connections do not require any special settings to connect, but if your connection does or if you are not sure, please contact your ISP or network administrator for further assistance.
Important: You must be logged in as an Administrator.
Click the Finder icon in the Dock.
Choose Go to Folder from the Go menu.
Type /Library/Preferences/SystemConfiguration
Click Go.
In the Finder window, locate the file named NetworkInterfaces.plist.
Drag this file to the Trash.
Restart the computer.
Once your computer has restarted. You will not be able to connect to the Internet. Now you will need to refresh your network settings to be able to connect again.
Choose System Preferences from the Apple menu.
Choose Network from the View menu.
To refresh your network settings, from the Location pop-up menu, choose New Location.
Type a name for your location and click OK.
Click the Apply Now at the bottom right to accept the changes.
If your network connection requires any special settings, you will need to put them back in at this point. Once you have made these changes you should be able to connect to the Internet again and authorize your computer to play your iTunes Store purchases. -
Please can you explain how to add adobe flash player when using Mozilla ?
I cannot view videos without them constantly stopping.
I have been told that I need to use adobe flash player.
When I try to load this, though, the download will not work.
A message apprears to say I must turn Mozilla Firefox off.
Please can you explain how I can get around this ?
Please note, I am not very good with computers, so it would be good if you can make the instructions as basic as possible.
Many thanks !
Trev Stafford
<sub>edit: removed your mail address from public display, since the only thing it will attract are spam bots. you will be notified per mail once somebody replies to the thread. (philipp)</sub>Download the non-IE version of Adobe Flash for your system here:
https://support.mozilla.org/en-US/kb/keep-flash-up-to-date-and-troubleshoot-problems
Close the browser, and temporarily disable your anti-virus
Install the non-IE version of Adobe Flash
Re-enable anti-virus
See that you have the current version here
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replaced unofficial third-party download site link. -
HT1491 after buying songs from itune it will not let me download the songs
After buying songs from itune it will not let me download the songs to my ipad
Hello there, Kimmy196640.
The following Knowledge Base article offers up some great recommendations for making sure the download just wasn't interrupted:
iTunes: How to resume interrupted iTunes Store downloads
http://support.apple.com/kb/ht1725
If the issue persists, then you can use the information in this article for downloading your purchased content:
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht2519
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
i recently downloaded an album from itunes and from what it appeared, everything completely downloaded, but 5 of the songs won't completely play through when i want to listen to them. i don't know if the song files are damaged or what. what actions should i take to either repair the files or get my money back from itunes?
Assuming you are in a region where you are allowed to redownload your past music purchases, delete the corrupt tracks from the music section of your iTunes library, close & then reopen iTunes, go to the iTunes Store home page, click the Purchased link from the Quick Links section in the right-hand column, then select Music and Not on this computer. You should find download links for your tracks there.
While downloading select Downloads in the left-hand column and make sure Allow Simultaneous Downloads is unchecked.
If the problem persists, or that facility is not yet available in your region, contact the iTunes Store support staff through the "Report a problem" links in your account history, or via Contact Support.
See also:
HT5085 - iTunes in the Cloud and iTunes Match Availability
HT2519 - Downloading past purchases from the App Store, iBookstore, and iTunes Store
tt2 -
I bought a song from Itunes yesterday and it will only play through about a third of the song before it skips. I tried to fast forward it past the part where it usually skips however the song doesn't play it just now stops when I fast forward it. How do I fix it?
Welcome to the Apple Community.
Try deleting the problematic file (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app (or video app) on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer. -
ITunes won't sync any music that was not purchased from iTunes onto my iPhones 5S
I have updated to Mavericks on my macbook, and iTunes will no longer sync my iPhone 5S properly. It does not remove any music that has been deleted. My phone will no longer play any music that was not purchased from iTunes. I tried to delete all my music and download it again, but iTunes would not remove it from the phone. Is anyone having a similar problem? Any ideas to get things back to normal? I am restoring from back up as I type, but I doubt it will solve my problem.
I had the exact same problem since upgrading to Mavericks. When I tried to copy the music from iTunes, either wifi or wired, it appeared in 'On this phone' greyed out. Forcing a sync didn't help. I noticed too that iTunes showed odd values for the amount of space available on the phone - around 9GB compared to 27GB on the phone itself.
I solved the problem by turning off iTunes Match, turning it back on again, then reconnecting my iPhone.
Message was edited by: ajstevens -
I purchased an album from iTunes using my desktop computer. All of the songs from the album are on my computer and play perfectly. When I try to sync the songs to my iPhone or iPad, I get an error message that says 3 of the songs can not be downloaded to these devices. Any ideas?
Thanks very much I have contacted them via this. Just hope they respond quickly- rather annoing! Greatly appreciated though
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Thanks guys. Appreciate any help I can get.
The song should be deselected in your iTunes library with the next sync so the song is not re-transferred from your iTunes library to your iPhone with the next sync.
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I synced my I tunes to Match a few weeks ago, and I then deleted the music from my hard drive. I just bought an ipod classic 160g and I cant get it to sync from my library now, even though all the songs and playlists showup on my computer sitll (and play) from match. I have the hardrive space to download the 150gigs of songs, but I'm not sure if thats whats need, or even how to get everyting back on my computer now so that I can sync it.
Help Please!The actual files must be on the computer HDD to be synced to an iPod Classic. Syncing of that model of iPod will not work if the files are not there.
If you are going to re-add the files back to your library the best way to do it is to restore from the backup you made before you deleted all the song files. -
Message I keep getting when trying to sync my phone and computer. Please help.
"The iPhone “Kelli’s iPhone” cannot be used because it requires iTunes version 11.1 or later. Go to www.itunes.com to download the latest version of iTunes."
I have a Mac os version 10.6.8. When I try and update my itunes on the computer it shows that this type of computer is okay to be part of the update. When I update it, it will show that the update is complete. I restart the computer and then reopen itunes and it says the same thing, and when I go to see what version it is it is still the 11.0. Please help I have no idea what else to do
Thank you
Kelli
(I am trying to sync it with an iphone 5, and it just recently started doing this)Hello easbda,
Thank you for providing the details of the calendar issue you are experiencing with your iPhone. I recommend following the steps in the section titled "Troubleshooting on Microsoft Windows (Microsoft Outlook)" in the following article to assist with syncing your calendar events between your devices:
iCloud: Troubleshooting iCloud Calendar
http://support.apple.com/kb/ts3999
Thank you for using Apple Support Communities.
Best,
Sheila M.
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