'I am trying to update my apps and it says "billing info requiered but when i go to take out my credit card it doesn't say "none"
I am trying to update my apps but when i try to it says billing inforation requiered and when i try to take out the credit card it doesn't say "none"
Payment problem
1. Check if your form of payment is acceptable
http://support.apple.com/kb/HT5552
2. Check credit card number
3. Check security code
4. Billing Address must be the same as credit card
5. Check expiry date
6. Make sure you have sufficient fund
Similar Messages
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Im trying to update my apps and it wont let me. When i clicked on an app to update it or to download a free app it says "sign in required, tap continue and sign in to view your billing information" when i did it says "you must verify your payment info before you can makes purchases" then "security code is invalid" when the security code is valid. I even switched credit card it keeps saying the same thing....... THIS IS NOT FAIR........ I WANNA UPDATE MY APPS!!!!! Btw idk why did i buy the ipad for, APPLE dont even let you download ADOBE FLASH PLAYER and must of the games required ADOBE FLASH PLAYER to play example: wizard101. Idk what i was thinking...... :(
Why not simply remove yoru payment info by selecting None at top?
APPLE dont even let you download ADOBE FLASH PLAYER
Considering Adobe dont (sic) even make Flash Player for iPads, this seems about right. How can you download something that does not exist? -
I wanted to know how i can remove my account information off my iphone, because i keep trying to update my apps and it asks me to fix my billing information seeing as my card is now empty at the moment, it acts as if my updates cost money.
Hi Broken Smoke,
Welcome to Apple Support Communities.
You can change the iTunes Store information associated with your Apple ID, and select None as your payment option. See the steps in this article for help:
iTunes Store: Changing account information
http://support.apple.com/kb/ht1918
Changing your account information using an iOS device:
Tap Settings on the Home screen.
Tap iTunes & App Stores.
Tap on your Apple ID. (If you are not signed in, enter your Apple ID and password, and tap Sign In.)
Tap View Apple ID.
Enter your Apple ID password.
To update your name, billing address, or payment information, follow these instructions:
In the Edit section, tap Payment Information.
Update the information that you want to change.
Tap the Done button when finished.
Have a great day,
Jeremy -
Hello im trying to update my apps and its keep asking me for my bank details can u help me please
Hello im trying to update my apps and its keep asking me for my bank details can u help me please
You need to update your credit card info before you can update your apps.
Accepted form of payment
http://support.apple.com/kb/HT5552 -
I'm trying to update my apps and purchase a movie from itunes and it keeps saying "an unknown error has occurred." How do I fix this?
Trying to do both at the same time? Try updating the apps first. Maybe one at a time. Then try buying the movie.
First thing to try is to reset your device. Press and hold the Home and Sleep buttons simultaneously ignoring the red slider should one appear until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem. -
HT6154 trying to update my apps and got message apple ID disabled tried ifogot and it didnt work
trying to update my apps and got message apple id disabled tried iforgot and it didnt work
Then contact iTunes:
Contact iTunes -
Trying to update my apps and its saying a different email
trying to update my apps and its saying a different email
Those apps were purchased with another Apple ID; delete it and download them with your own Apple ID.
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I am trying to update my apps and it tells me to open cookies and it is open??
I am trying to update my apps and it tells me to open cookies and it is open
Settings>Safari>Block Cookies...change this to never.
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I was trying to update my apps and all I get is waiting, how should I resolve the problem?
COntact iTunes by:
Apple - Support - iTunes - Contact Us
Is the credit card billing address in the same country as the iTunes/App store you are trying to use? It has to be. -
Im trying to update free apps and it says "apple ID disabled" what why and how do i fix that
Im trying to update free apps and it says "apple ID disabled" what why and how do i fix that
http://support.apple.com/kb/ts2446
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Just updated to ios6, tried to update an app and now its stuck "waiting". Like that for 24 hours, mail is OK, web browsing OK but cannot unblock the apps thing. any ideas?
Try update using iTune (Check for Update; see bottom right)
http://i1224.photobucket.com/albums/ee374/Diavonex/Album%201/52351097ee11e908a25 cdaa4c9483fdd_zpsbaeae828.jpg -
i added 3 new apps to my 4s.my password worked for these 3. and afew minutes later tried to update an app and my password would not work. i changed the password online on my computer and it works,,but my phone still wont.. i turned it off and on deleted the 3 apps and nothing still
Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons.. -
I'm trying to update my apps and it says that my AppleID is disabled nothing works to fix it I reset the password I did all of the fixes that are on the site nothing works.
Do you recognize the ID?
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I can't seem to update my apps or make any purchases on from my account. Nothing has changed with my credit card information and for some reason the iTunes Store tells me my information is incorrect. What do I do?
Yes, it's frustrating.
I don't have my iPod with me but, as I recall, the change is done in Settings/Store. That change will apply to NEW purchases. However, be aware that all purchases are permanently associated with the Apple ID that was originally used. Generally, it's only a problem when you need to update an app. IF you do your updating from iTunes and your logged in to the "wrong" ID, you'll need to log out and back in again. It's easier from the iPod as you do not need to log out/in but you do need to know the password.
Unfortunately, you can not merge IDs nor can you transfer purchases from one ID to another. Go here to find out exactly what you have. I have the same problem so I deliberately made both passwords identical to make things slightly easier for me. -
so im trying to buy logic pro and just recently put enough money in gift cards on my account but every time i click buy app and go to billing info and then click ok it just shoots me to the first screen and did not charge for app how can i buy it ?
This may sound stupid, but I'm gonna throw it out there anyway. Is it possible, that if I have enough junk on my desktop it might disrupt the signal? It seems odd, but it kind of looks like my signal is strong and relatively steady now that I've cleaned my desktop. I do tend to get very cluttered. I use a lot of reference images and save text clippings to use later... it just piles up very quickly.
So, I wonder if all that extra effort my system has to do keeping up with the junk might have something to do with the drop outs?
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