I am unable to access my iCloud e mail account and am still able to access AOL account though. It says something about an IMAP pathway and a port number how do I find this?

If the old ID is yours, and if your current ID was created by editing the details of this old ID (rather than being an entirely new ID), go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

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HT1539 I downloaded my digital copy of Star Trek Into Darkness, but it's HD and I can't play it. I didn't see anything about whether I wanted HD or Standard. How do I get this changed?

I downloaded my digital copy of Star Trek Into Darkness, but it's HD and I can't play it. I didn't see anything about whether I wanted HD or Standard. How do I get this changed?

Check the mute switch on the side above the volume rocker. If the red dot shows, the phone is muted. You'll still be able to play the ringtones to select one.
I find that the switch can be thrown to "mute" by accident when I put my iPhone in my belt holster.

I just got a new computer. I have downloaded iTunes and authorized it. It shows my apps and music but says something about "downloading all". Do I have to download everything on to this new computer or is it already in there? I need to sync my iPad too.

I just got a new computer. I have downloaded ITunes and authorized it. It shows my apps and music, but says something about "downloading all". Do I have to download everythingon to this new computer or is it already in there? I also have an iPad that I need to sync. Is there anything special I need to do with the new computer before syncing the iPad?
Any help would be greatly appreciated,
Issy2090

Your past purchases are not on the computer. By choosing download all, those purchases will download to the computer.
Once authorized to your iTunes account you can control the computer.
When syncing the iPad the first time you will get the warning " this iPad is synced with another computer, syncing will erase all contents and replace with the contents of this computer"
Say yes, this is what you wan to do.

I cannot get on Yahoo Games...it says something about pop up blocker, and I've never had a problem before. Where is the pop up blocker...can't find it!!

I cannot get on Yahoo Games...says something about pop up blocker...can't find anything about what to do.

Add an exception to the website on which you play games. Here:
[[Pop-up blocker]]

HT1926 When i try to download itunes during installation it says something about a fatal error and closes down. how can i fix this?

i have had itunes downloaded on my computer before but the computer had to be repaired becuase it had viruses and now i cant reinstall itunes. whenever i try to install it again something pops up that says a fatal error has occured or something like that. does anyone know how this can be fixed?

the older version of bonjour could not be removed
Let's see if we can make some progress with that one first.
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

I am having problems posting comments and writing blogs on Yahoo Pulse. Their tech support says that the problem is with my Firefox server. How do I resolve this issue?

I get error messages when posting comments to my friends pages, cannot edit blogs without getting errors and cannot add new friends to my page.

http://en.wikipedia.org/wiki/Internet_service_provider
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I don't have the up to date system requirements to run iCloud on my mac but would still like to access my email on my mac. I think I need to update my settings, but am not sure what to do. Can anyone help. thanks

I don't have the up to date system requirements to run iCloud on my mac but would still like to access my email on my mac. I think I need to update my settings, but am not sure what to do. Can anyone help. thanks

Welcome to the Apple Community.
If you haven't done so already you need to migrate your mail account to iCloud first and do so IMMEDIATELY at the website Move
Then
Delete your mail account from Mail preferences and set it up again using the Mail Server Information.
Some users have apparently encountered issues using this information in pre-Lion set ups (I haven't), Roger Wilmut has kindly provided instructions for those who find themselves with this problem.
Entering iCloud email settings manually in Snow Leopard or Leopard
Entering iCloud email settings manually in Tiger

HT5622 .mac mail - I still use my .mac email address to access itunes, icloud, etc. Every once in a while, apple sends me confirmation, reservation, etc. emails to the .mac address. Can someone tell me how to access that email account?

.mac mail - I still use my .mac email address to access itunes, icloud, etc. Every once in a while, apple sends me confirmation, reservation, etc. emails to the .mac address. Can someone tell me how to access that email account?

Hi pjerl,
Depending on when you originally set up your Apple ID, you may have @mac.com, @me.com, and @icloud.com email addresses associated with your account, but all mail sent to those addresses should still come in to the same iCloud account (you can test this to make sure by sending yourself emails at those addresses). You may find the following articles helpful:
iCloud: About your @icloud.com, @me.com, and @mac.com email addresses
iCloud: Using your @icloud.com email address
Regards,
- Brenden

I'm currently signed onto my home network and want to go on with another computer but don't remember my password for my network. Does anyone know where to find this? It's a password that I set myself, not the one that came with my router.

I'm currently signed onto my home network and want to go on with another computer but don't remember my password for my network. Does anyone know where to find this? It's a password that I set myself, not the one that came with my router.

It's in your Keychain on the computer you usually use to connect to your network - the "kind" will be "AirPort Network Password".
Your Keychain can be opened by using the Keychain Access program. It is in your Utilities Folder.
Open Keychain Access, and type airport in the search field. You will see a number of entries. Choose the one with the name of your wireless network, open it, and check the box next to "show password". Before it reveals itself you will be asked for your login password - the one you use to log in to your MacBook.
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Quit Keychain Access.

I have an older I Mac operating system 10.6.8 and want to upgrade. I've been told that the only upgrade available for my machine is 10.7.5. On what website can I find this upgrade or how do I find this upgrade on the Apple website?

I have an older I Mac operating system 10.6.8 and want to upgrade. I've been told that the only upgrade available for my machine is 10.7.5. On what website can I find this upgrade or how do I find this upgrade on the Apple website?

Choose About this Mac from the Apple menu, check if the computer has at least a Xeon or Core 2 Duo(not Core Duo) CPU and 2GB of RAM, and if it does, click here and order a download code for Lion 10.7.
Back up your data and check your applications for compatibility before upgrading. In particular, Mac OS X 10.7 and newer don't support PowerPC programs such as versions of Microsoft Office prior to 2008.
(116475)

When i send a text from my iphone 5S its going from my icloud email not my phone number , how can i change this?

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Settings>Messages>Send/Receive>Start New Conversations From....put a check next to your phone number.

HT1349 My Macbook Pro was stolen and I need the serial number. How would I find this? I need it for the police report so if I could get answers soon that would be great, thanks :)

How would I find this? I need it for the police report so if I could get answers soon that would be great, thanks

Lanlani wrote:
... It there any other solution ?
Consider using this site: http://www.stolenlostfound.org/
This is Apple's official word on the subject:
Reporting a lost or stolen Apple product
If you have lost or found an Apple product, please contact your local law enforcement agency to report it. Although Apple does not have a process to track or flag lost or stolen product, you can use My Support Profile to find a list of serial numbers for items purchased or registered with your Apple ID.

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OmniDiskSweeper is a free utility that checks HD space.
FreeSpace cost $1 or is a free utility that checks HD space.
SpaceControl is a free utility that checks HD space.

TS3230 I keep getting the error message saying something about sonic foundry plug-in... I can't seem to find this on my computer --- has anyone gotten this message?

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Help!

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I know this is going to sound stupid but I can't seem to set up my email as an iCloud email account. I want to eliminate my aol account and transfer everything to iCloud with an iCloud email. How do I do this.

I know this is going to sound stupid but I can't seem to set up my email as an iCloud email account. I want to eliminate my aol account and transfer everything to iCloud with an iCloud email. How do I do this.

If your Mac is running OS X 10.7.5 or higher, you first have to go to System Preferences>iCloud, sign in with your Apple ID to create your account, then check Mail. This will automatically add an iCloud email account.
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I am unable to access my iCloud e mail account and am still able to access AOL account though. It says something about an IMAP pathway and a port number how do I find this?

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