I am unable to download the programs onto my laptop. I keep getting a message that says the operating system no longer supports the programs.

I need help, i am not sure what operating system needs to be installed. I have a mac and the operating system is up to date.

Creative Cloud programs are not spec'd to work with Mac OS X 10.6.8. You would have to upgrade to at least version 10.7. You should check the system requirements for all of the programs you wish to install to see what the minimum is that would cover all of them. Just Google "InDesign system requirements" to find them for InDesign, and repeat for the other programs using their names instead of InDesign.

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?I'm trying to download a free app and I keep getting a message that says; "Payment Type paypal is not supported on this device blah lah go to iTunes story on your computer. You must verify your payment info before you can make purchases. I did all that

?I'm trying to download a free app and I keep getting a message that says; "Payment Type paypal is not supported on this device blah blah go to the iTunes Store on your computer. You must verify your payment info before you can make purchases. I did all that, updated payment info and checked paypal it is verified, and it still won't work. Im stumped

If you still have problem, contact iTune Support
https://ssl.apple.com/emea/support/itunes/contact.html

TS1424 I have an HP Elite Book 2540p with Windows XP and can not get the iTuneStore on line. I keep getting a message that says I don't have an internet connect, but I am connected. Any suggestions?

I can not get iTunes Store on line. I keep getting a message that says I am not connected to the internet, but I know I am. I have to connect from three locations with the same results. Any suggestions?

Hello bigblue8
Check out the following articles for troubleshooting access to the iTunes Store. The first one will probably get you started enough to get it taken care of. If it does not the follow up article should definitely solve it for you.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/ts3297
Thanks for using Apple Support Communities.
Regards,
-Norm G.

I got a new PC. I was able to back up the old one and dowloaded my iTunes library. I keep getting a message that says: This computer is no longer authorized to play purchased items that are on this iPod." It asks me to authorize, which I have done 20 ti

My old PC died and I got a new one. I was able to back up the old PC and downloaded my iTunes library on the new PC. I keep getting a message saying: "This computer is no longer authorized to play purchased items that are on this iPod. Would you like to authorize this computer for the items purchased from the iTunes store?" I have authorized the new PC, but it continues to ask me over and over, and if I authorize it again, it tells me I already authorized. So frustrating! I deactivated the old PC and activated the new one.
Also, I purchased a song from iTunes store and while it shows in my library on the PC, it won't download to the iPod. Why won't the new song download to the iPod?
Any ideas. suggestions?

Well Authorize the Computer...........

I keep getting a message that says HD disc is full. However, the status shows I have plenty of memory remaining. I get the same message when I try to save or email it. Any suggestions?

When I try to save or email a document, I get a message that "the disc is full trying to write to MAC HD. free some space on this drive, or save the document to another disc." I can't figure out how to save to another disc. And, when I check the available memory, my computer has 1 GB of available memory. I closed all programs and deleted the "trash" items. Any suggestions? Thanks

Disk space and memory are two different things.
This is system memory (RAM):
This is disk space:
If your startup disk is full there will be very little green in the above pie chart. You need to erase items from your startup volume for OS X to have space to work.
OS X Lion: Remove files and folders from your computer
Mountain Lion is the same.
Don't neglect to look for potentially deleted email messages, iPhoto items or iMovie clips that may have been moved to their own Trash. These must be "emptied" separately.

HT1918 I am having a hard time setting up my cc info on iTunes. I keep getting a message that says my security code is invalid and it's the exact number on the back of my cc and what I use to purchase products online all of the time. What could be the pro

I am having a hard time trying to set up my cc info on iTunes. I keep getting a message that says invalid security code which is on the back of my card and the same card I use to make purchases online with all the time. What may be the problem?

iTunes Store: My credit card's security code or zip code does not match my bank's records
http://support.apple.com/kb/TS1646

Downloaded acrobat reader 11 onto my Mac Book Pro, it can open the file but will not print. Get a message that says PDF cannot be printed, however, I forwarded it to someone else and they could print it, no problem. I called HP and spent an 1hour with the

downloaded acrobat reader 11 onto my Mac Book Pro, it can open the file but will not print. Get a message that says PDF cannot be printed, however, I forwarded it to someone else and they could print it, no problem. I called HP and spent an 1hour with them and then called Apple support and worked with them for 3 hours. No one can figure it out. Is there something wrong with this version? the pdf was created in 2004. Do I have to pay to get Acrobat?

Let me give you a slightly different perspective than everyone else here. You are using an unsecured wireless network, which means that all your network traffic is easily available for viewing by anyone else using that network. That's bad. Very bad, for you, unless you absolutely trust everyone who lives within range of this network. So stop doing it.
As to the Mac not connecting, wireless networking is simply too complex for any reasonable answer without more information. There are many possible error points, and as often as not it's the Mac that can connect and the Windows PC that cannot. Since you can't give us any information about the configuration of the neighbor's network, and can't make any changes to it, we can't do much to help you troubleshoot it.

I can not download the new version of Firefox. I keep getting a message that says "Firefox 5.0.1dmg could not be opened, because an unknown error occurred" HOW do I fix this?

Every time I try to download the new version it just says I can not download the new version of Firefox. I keep getting a message that says "Firefox 5.0.1dmg could not be opened, because an unknown error occurred - Try saving to disk first and then opening the file"

If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the DMG file to the desktop
* Firefox 5.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Trash the current Firefox application to do a clean (re-)install
* Install the new version that you have downloaded
Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.
* http://kb.mozillazine.org/Profile_folder_-_Firefox

I have not been able to download previous purchases since the new update. I keep getting a message that says this computer is associated with an APPLEID and that I can download previous purchases again in 82 days with a different ID?? I only have ONE ID

I keep getting a message that says my computer is associated with an APPLE ID?? That I can download previous purchases again in 82 days with a different ID? I don't understand why it wont allow me to download previous purchases?? I never had this problem before the 10.5 update. I have emailed their help panel numerious times and they never do anything that remedies the problem?? I only have one computer and one ID I just dont understand what the problem is. I use a 3G connection to download music and sometimes the songs are not completely downloaded too and when I cant redownload them its like a waste of money.. I am so discouraged!!! Has any of you had this problem or know what I can do to fix this problem?? Thanks!!!

Hi Bander Bunny!
I have a couple of articles that should be able to help you troubleshoot this issue a little further. You may want to try uninstalling and reinstalling iTunes first. This has to be done in a specific manner, and this article can help you do that:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/ht1923
Another option is that you may want to try syncing your iPod nano manually. Here's is an article that pertains to manually managing the content of your iPod nano:
Managing content manually on iPhone, iPad, and iPod
http://support.apple.com/kb/ht1535
It's also possible that this issue resides with your iPod nano. Here is a website that will help you troubleshoot the iPod nano:
Apple - Support - iPod Troubleshooting Assistants
http://www.apple.com/support/ipod/five_rs/
Thanks for using the Apple Support Communities. Have a good one!
-Braden

Im trying to download itunes 10.5 but keep getting error message that says: There is a problem with this Windows Installer package. A problem run as part of the setup did not finish as expected. Contact your support personnel or package vendor.

im trying to download itunes 10.5 but keep getting error message that says: There is a problem with this Windows Installer package. A problem run as part of the setup did not finish as expected. Contact your support personnel or package vendor. I am using windows XP 32 bit, all the other computers in my house downloaded just fine, no problems, however this is the computer my iphone is set up to, ive tried doing a virus scan, windows update, downloading other things, updating everything possible, everything works fine, its just itunes that wont download, anyone have any other ideas?

Yes, I had found a similar solution also. I'm running XP Pro, SP3. I went Control Panels/ Add-Remove programmes/apple software update/ change/ repair. Then run the 10.5 exe.
While the programme updated from version 8 of iTunes, my new iTunes is now a mess. Not all of my music was in the same folder previously but it all showed up on iTunes. Now many albums have been left out, some have only a few tracks and some have two copies of some tracks as well as having other tracks missing. I haven't begun to work on that.

I'm trying to connect to my work's VPN. I am connected to the VPN, but I cannot access the server. I keep getting a message that says the server may not exist or is unavailable. I know that's not the case because my coworkers are connected. Can someone

I'm trying to connect to my work's VPN. I am connected to the VPN, but I cannot access the server. I keep getting a message that says the server may not exist or is unavailable. I know that’s not the case because my coworkers are connected. Can someone please help me?

I have the same problem. It is only with tv shows and only with programs I have downloaded after the software update.
Apple support sent me the above link too....but it doesn't solve the problem...my computer is authorized and the content is in my library and will play on my Mac air, but it will not sync the tv shows, it keeps saying my computer isn't authorized for it.
No answers here, but you are definitely not alone with this issue.

I recently purchased Music Match, but all my non itunes music is on my ipad. When i turn on music match in the settings screen on my ipad i get a message that says all my music will be erased. How do I get music match to match what is there?

I have all my music on my ipad and icloud. I don't have itunes installed on a PC or MAC. I recently purchased Music Match, but all my non itunes music is on my ipad. When i turn on music match in the settings screen on my ipad i get a message that says all my music will be erased. How do I get music match to match what is there rather than erase it?

Killerfinch wrote:
My new yahoo account nestles comfortably in iCloud on the mine iPad.
No, your Yahoo account is not in iCloud (which only handles iCloud mail), it is in Yahoo, and the Yahoo mail account is on your iPad.
But the MacBook Pro will have none of it! I write this question now as I fear that I will be totally demented very soon and unable to formulate my thoughts clearly!
Get the correct settings for your account from Yahoo and set it up manually.
By the way, I also find the "password" issue problematical. It seems Apple want my Apple password rather than my eMail password. All very confusing.
That would depend on what you are trying to do.

What is the best way to copy aperture library on to external hard drive? I am getting a message that say's "There was an error opening the database. The library could not be opened because the file system of the library's volume is unsupported".

What is the best way to copy aperture library on to external hard drive? I am getting a message that say's "There was an error opening the database. The library could not be opened because the file system of the library's volume is unsupported". What does that mean? I am trying to drag libraries (with metadata) to external HD...wondering what the best way to do that is?

Kirby Krieger wrote:
Hi Shane. Not much in the way of thoughts - - but fwiw:
How is the drive attached?
Can you open large files on the drive with other programs?
Are you running any drive compression or acceleration programs (some drives arrive with these installed)?
Can you reformat the drive and try again?
Hi Kirby,
I attached the UltraMax Plus with a USB cable. The UltraMax powers the cable so power is not an issue. I can open other files. Also, there is 500GB of files on the drive so I cannot re-format it. Although, I noted I could import the entire Aperture Library. However, I do not want to create a duplicate on my machine because that would be defeating the purpose of the external drive.
Thanks,
Shane

HT4943 Having trouble downloading magazines on newsstand. I keep getting a message that says can't connect to server on all magazines

Having trouble downloading magazines on newsstand. I keep getting a message that says can't connect to server on all magazines

Hello bigblue8
Check out the following articles for troubleshooting access to the iTunes Store. The first one will probably get you started enough to get it taken care of. If it does not the follow up article should definitely solve it for you.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/ts3297
Thanks for using Apple Support Communities.
Regards,
-Norm G.

Why do I get a message that says "mail could not be moved to the trash"?

WHy do I get a message that says "mail could not be moved to the trash" and how do I fix it?
IPad 2 3G &wifi

1. delete this songs from your liblary
2. go File -> Add File to Liblary... (Ctrl+O) or File -> Add Folder to Liblary

Can't seem to sync my phone with iCal because I get a message that says:No writable calendar. I tried the suggestions I found in Help including a Terminal command to no avail.

Can't seem to sync my phone with iCal because I get a message that says:No writable calendar. I tried the suggestions I found in Help including a Terminal command to no avail.

I can only suggest you now need to somehow link your mobile to sync with the new calendar 'On my Mac'.
I have a work Blackberry whose calendar I sync with an iCal calendar 'On my Mac' using a usb lead and the Blackberry Desktop Manager for Mac. This free piece of software from Blackberry, automatically starts up as soon as I connect the usb to the iMac and it then prompts me to select which calendar 'On the iMac', which is writable, that I want my Blackberry to sync to.

I am unable to download the programs onto my laptop. I keep getting a message that says the operating system no longer supports the programs.

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