I am unable to update Pages through the App store. It appears someone else used my machine to update Pages previously.For the update, I am asked to login to another account. I want to remove it and download the latest version. Can I do this?
I was notified that Pages and one other application have updates. When I tried to login, the Apps page asks me to login to an account I am not familiar with. I imagine that this machine was used by someone else to update or download 2 apps. I would like to delete them and download the latest apps using my account. Can I do this?
You can log in to your own account at any time and access the appliactions you have paid for, just fill in your own Apple ID.
Peter
Similar Messages
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I have set up ical and address book on my mac
We have 2 gmail addresses and 2 icloud accounts
I would like to share the ical and address book between the 2 phones
is that possible - any help gratefully rec'd !!He needs to add your Apple ID in settings > mail, contacts, calendars (as a secondary iCloud account), then check contacts and calendars from the options available.
Note, he would be able to enable mail, reminders etc as well at will. should he wish to do so. If you are OK with that, it should all work as you want it to. -
I want to remove movies and add music to my 30 GB Classic, this si my first time
I want to remove movies and add music to my 30GB classic Ipod, this is my first time!
Hello kolynn,
Remove the check mark next to Sync Movies from under your iPod's Movies tab. Then configure your iPod to sync whatever content you wish from under its Music tab. Then apply the changes to your iPod/resync it.
B-rock -
I have a iPad and I connect it to my tv through hdmi but would like the sound to come out through the headphone socket, can I make this happen.
Go to System Preferences>Sound>Output and make sure that you selected the right output. I think if yo use HDMI you might not be abe to select another output.
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Hi I am currently have a subscription to PS CC but I don't think I have the latest version. I believe this because I don't get the new welcome screen and don't have new features like the structure and color setting in the content aware patch tool. I have checked for updates and it tells me I have the current version. I check in PS I have version 14.2.1. I also have CS6 installed on my PC, could this be somehow be doing something or am I doing something wrong. Would anyone have any suggestions.
It's under "Find New Apps". You have to scroll down to see it.
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When I'm using Safari, ocasionally the menu bar just disappears. I'm running the latest version of Lion and the latest version of Safari. This is not a full screen app problem. I have multiple windows open. This happens all the time! Firefox is fine! What the ****? Please help!
Right, like I'm trying to say, THERE IS NO SAFARI MENU bar. Example: I have multiple applications open, I click on a Photoshop window, the correct menu or title bar or whatever changes. Every other application window I click on brings up the correct "whatever" bar. If I click on the desktop, the "Finder Bar" shows up.
Everythiing else, BUT SAFARI, works the same way since OS X came out. This is ridiculous.
I'm getting the vibe that Apple is trying to get rid of the finder.... this is the way wrong direction. -
I got my iPad from my friend and he done a full restore before I got it, but know that I have put my iCloud account on here I have contacts and his too. How can I fix this problem? !!!!!
As I said in the other thread that you posted in the other forum, your friend clearly has not restored the iPad correctly. I suggest that you undertake another restore and start again.
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I got my iPad from my friend and he done a full restore before I got it, but know that I have put my iCloud account on here I have contacts and his too. How can I fix this problem? !!!!!
Welcome to the Apple community.
Given what you've have described, your friend cannot have restored the iPad correctly. You need to decide whether you are willing to delete his contacts manually, or carry out another restore. Personally I think I would go for the restore. -
Hello
My macbook pro is version MAC OS X V.10.5.8 and I'm trying to udate my itunes from10.6.3 to the most current version. However, when I try to do this I cant seem to be able to find the newest version of itunes- I'm receiving the message that I'm up to date with the latest version.
Any help would be greatly appreciated.You are for Leopard. To upgrade iTunes you first need to upgrade OS X. Start with Snow Leopard. You can upgrade further should you want to. But Snow Leopard will allow you to install the latest version of iTunes 11.1.5.
Upgrading to Snow Leopard
You can purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard - Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mavericks if your computer meets the requirements.
Snow Leopard General Requirements
1. Mac computer with an Intel processor
2. 1GB of memory
3. 5GB of available disk space
4. DVD drive for installation
5. Some features require a compatible Internet service provider;
fees may apply.
6. Some features require Apple’s iCloud services; fees and
terms apply.
Upgrading from Snow Leopard to Lion or Mavericks
To upgrade to Mavericks you must have Snow Leopard 10.6.8, Lion, or Mountain Lion installed. Purchase and download Mavericks (Free) from the App Store. Sign in using your Apple ID. The file is quite large, over 5 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
OS X Mavericks- System Requirements
Macs that can be upgraded to OS X Mavericks
1. iMac (Mid 2007 or newer) — Model Identifier 7,1 or later
2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) —
Model Identifier 5,1 or later
3. MacBook Pro (Mid/Late 2007 or newer) — Model Identifier 3,1 or later
4. MacBook Air (Late 2008 or newer) — Model Identifier 2,1 or later
5. Mac mini (Early 2009 or newer) — Model Identifier 3,1 or later
6. Mac Pro (Early 2008 or newer) — Model Identifier 3,1 or later
7. Xserve (Early 2009) — Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
Are my applications compatible?
See App Compatibility Table — RoaringApps.
Upgrading to Lion
If your computer does not meet the requirements to install Mavericks, it may still meet the requirements to install Lion.
You can purchase Lion at the Online Apple Store. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
Lion System Requirements
1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
or Xeon processor
2. 2GB of memory
3. OS X v10.6.6 or later (v10.6.8 recommended)
4. 7GB of available space
5. Some features require an Apple ID; terms apply. -
is there anyone who may be able to help with the issues at hand? my current version of shockwave crashes at will! this is affecting any and all games i try to run. i have tried several times to download the latest version with no luck. if there is something i have done wrong, or something i have not done...please feel free to direct the right course of action.
See my response to your other question
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After arround 2 hours today Windows shutdown the FF Download window to avoid my Computer being damaged by Virus and other security breaches.
If there are problems with updating then best is to download the full version and uninstall the currently installed version.
Download a fresh Firefox copy and save the file to the desktop.
* Firefox 5.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Uninstall your current Firefox version.
* Do not remove personal data when you uninstall the current version.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder] and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox. -
why cant i get a straight answer to a very simple question.
if you made a custom installation wherein you opt to have a different installation path, then you may have to delete the previous installed version.
if you made a default installation wherein you opt to have an "upgrade installation", then the original version need not be uninstalled.
having two installation paths will result to two working mozilla firefox browsers but each time you launch a version, an "add-on compatibility check" will always occur.
for best results, always do an "upgrade installation" unless you want to try a new version first by checking it out. -
I am unable to open hyperlinks since the latest version update 31.3.0.
Any suggestions? I have tried all of the troubleshooting suggestions and none are correct. Please help!!
''Anna8866 [[#question-1037268|said]]''
<blockquote>
Any suggestions? I have tried all of the troubleshooting suggestions and none are correct. Please help!!
</blockquote>
I wentr through them all yesterday and nothing seemed to work. However my computer crashed a couple of times since and it appears to be working now.
Thank anyway. Hope you have a Merry Christmas and Happy New Year. -
when i turn on my ipad and go to settings then to icloud the ipad says account not verified. what does this mean? how can i fix it? it keeps looking and looking yet does find my account.
Welcome to the Apple Community.
Put in a request for another verification e-mail to be sent to you.
Start here, change your country if necessary and go to manage your account.
Also check your Mail rules and filtering, the verification mail may be going to a junk folder or even being deleted altogether. You may also wish to contact your mail provider to see if their spam filters are removing the email before it gets to you. -
I can't get Itunes to connect to the internet on my Mac Pro, my Ipad, or my Iphone I have tried all the suggestions listed does anyone have any suggestions?
ThanksTry this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
Frozen or unresponsive iPad
Resolve these most common issues:
• Display remains black or blank
• Touch screen not responding
• Application unexpectedly closes or freezes
http://www.apple.com/support/ipad/assistant/ipad/
iPhone, iPad, iPod Touch: Troubleshooting Touchscreen Response
http://support.apple.com/kb/ts1827
iPad Frozen, not responding, how to fix
http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
Black or Blank Screen on iPad or iPhone
http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Cheers, Tom
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