I am using Firefox 11 and I am unable to print web pages. I can print PDFs ok. I tried to open the prefs.js file to delete anything that starts with print and I get an error message.

I cannot print web pages. I've tried the solutions suggested like deleting anything that starts with print in the prefs.js file but I get an error message: Script: c:\users\rick\appdata\roading\mozilla\firefox\profiles\iviwh5c1.default\prefs.js
line: 1
Char: 1
Error: invalid character
code: 800A03F6
Source: Microsoft JScript compilation error

When editing '''prefs.js''' you need to use a simple text editor program. WinXP Notepad messes up the line formatting of prefs.js, so I use Wordpad - but you need to save the edited file in a Text-Only format (Wordpad asks about that when you go to save the edited file). I never used Win7, so I don't know if that version of Notepad messes with the line formatting of prefs.js or not.
Another thing - make sure '''''"Hide extensions for known file types"''''' is de-delected in Windows file / folder options > view -> advanced settings. Otherwise Windows may add a .txt file extension that you won't be able to see, and that will break that file in Firefox. '''prefs.js.txt''' won't be recognized by Firefox, when is expecting to find '''''prefs.js''''' .

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I have win7, outlook 2007 tried to sync with icloud but i get an error message and the calendar is blank. Thanks apple? Any suggestions from the community?

I have win7, outlook 2007 tried to sync with icloud but I get an error message and my calendar is blank. I do not see my outlook calendar, on the left pane under all calandar I see my me account checked and all others are unchecked. I looked at icloud and all the data is in and the iphones syncl with ipad but something is not right with my PC Outlook. I cannot get back to the good old mobileme. Thanks APPLE? Any suggestions from the community?

This issue can be caused by corrupted cookies.
Clear the cache and the cookies from sites that cause problems.
* "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
* "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"
* http://kb.mozillazine.org/The_page_is_not_redirecting_properly

Lightroom 4 crashes when trying to open the slideshow module. I spent over three hours with both Adobe and Apple tech support and we know it is a permission issue but have not been able to get it solved. It started with the last upgrade to 10.8

Lightroom 4 crashes when trying to open the slideshow module. I spent over three hours with both Adobe and Apple tech support and we know it is a permission issue but have not been able to get it solved. It started with the last upgrade to 10.8

Back up all data.
This procedure will unlock all your user files (not system files) and reset their ownership and access-control lists to the default. If you've set special values for those attributes on any of your files, they will be reverted. In that case, either stop here, or be prepared to recreate the settings if necessary. Do so only after verifying that those settings didn't cause the problem. If none of this is meaningful to you, you don't need to worry about it.
Step 1
If you have more than one user account, and the one in question is not an administrator account, then temporarily promote it to administrator status in the Users & Groups preference pane. To do that, unlock the preference pane using the credentials of an administrator, check the box marked Allow user to administer this computer, then reboot. You can demote the problem account back to standard status when this step has been completed.
Triple-click the following line to select it. Copy the selected text to the Clipboard (command-C):
{ sudo chflags -R nouchg,nouappnd ~ $TMPDIR.. ; sudo chown -Rh $UID:staff ~ $_ ; sudo chmod -R u+rwX ~ $_ ; chmod -R -N ~ $_ ; } 2> /dev/null
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V). You'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning not to screw up. If you don’t have a login password, you’ll need to set one before you can run the command. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
The command will take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear, then quit Terminal.
Step 2 (optional)
The first step should give you usable permissions in your home folder. This step will restore special attributes set by OS X on some user folders to protect them from unintended deletion or renaming. You can skip this step if you don't consider that protection to be necessary.
Boot into Recovery by holding down the key combination command-R at startup. Release the keys when you see a gray screen with a spinning dial.
When the OS X Utilities screen appears, select
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In the Terminal window, type this:
resetpassword
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Select your boot volume ("Macintosh HD," unless you gave it a different name) if not already selected.
Select your username from the menu labeled Select the user account if not already selected.
Under Reset Home Directory Permissions and ACLs, click the Reset button.
Select
 ▹ Restart
from the menu bar.

While syncing iPad with my computer, i get an error message: cannot back-up to this computer

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Since moving to iCloud, my mobileme email works ONLY on my iPhone, but not on my PC with Outlook. I get an error message indicating the authentication is not accepted. any suggestions?

since moving to iCloud, my mobileme email works ONLY on my iPhone, but not on my PC with Outlook. I get an error message indicating the authentication is not accepted.

To anyone who has viewed this post and is having similar difficulties, the answer came on a different forum: I dragged & dropped the files from Mail to iCloud Drive. Opened them on my MB Air, they were saved in Templates and are now accessible across all my devices.
Answer came from SGIll: Numbers templateshttps://discussions.apple.com/message/27505880#27505880Numbers templates

HT1476 when i plug my phone into the usb port with the apple charger that came with my phone i get an error msg say charging not supported by this device. But when i use a gigaware (radioshack brand) usb charger, no error msg. Why?

when i plug my phone into the usb port with the apple charger that came with my phone i get an error msg say charging not supported by this device. But when i use a gigaware (radioshack brand) usb charger, no error msg. Why?

- Try restoring the iPod, first from backup and then try to factory settings/new iPod to rule out a software problem.
- Look at the dock connector on the iPod. Look for abnormalities like bent or corroded contacts, foreign material and broken or cracked plastic.
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TS3694 I have tried to install the latest version of itunes to my PC on Windows Vista & I keep getting - Runtime Error! R6034 & itunes will not open I have tried re installing but it is the same

I have tried to install the latest version of itunes to my PC on Windows Vista & I keep getting - "Runtime Error!" R6034 & itunes will not open.
I have tried re-installing itunes but it is the same.....any advice?

Try the following user tip:
Troubleshooting issues with iTunes for Windows updates

I have a macbook 15 inch and philips LCD which I'm trying to connect my laptop to. I currently have a HDMI plugged in, but am getting an error message "no video input" on the LCD tv. Please help!

I have a macbook 15 inch (retina display) and philips LCD which I'm trying to connect my laptop to.
I currently have a HDMI cable plugged in, but am constantly getting an error message "no video input" on the LCD tv.
I have checked the philips LCD to be in the HDMI mode and googled many threads but have
not found a solution to solve my problem. Would appreciate any help given!

Hello, anabelleho.
Thank you for visiting Apple Support Communities.
Here is a troubleshooting article that I would recommend going through when experiencing this issue.
Apple computers: Troubleshooting issues with video on internal or external displays
http://support.apple.com/kb/ht1573
Cheers,
Jason H.

HT201272 I am trying to redownload purchased music after a hard drive dilemma. When I click purchased I get an error message. Any insight?

I am trying to redownload purchased music after a hard drive dilemma. When I click on the 'purchased' category in the iTunes store I get an error message. Any insight?

Does it include "unable to download "ITEM" at this time. Please try again"? I think there is an issue with redownloading your purchases using the "purchased list" option. I suggest you contact the support team for a history regrant (your purchases will be reposted to your account", which i think is a one time exception and would only include the items which are still available in the store.

When connecting my iPhone or iPod touch to my laptop to update software, the software downloads to my laptop but when it goes to install I get an error message that says network timed out. Any advice here please?

For the past 2-3 months everytime I connect my iPhone or iPod touch to my laptop to update the software through itunes I have issues. I have tried download and install option and the download only option. When the progress bar gets to 100 % downloading and switches to start to install I get an error message that says something like connection issue/timed out/network something. My internet is working so what am I doing wrong when I didn't used to have this problem?

I've been getting timed out for 2 days now, what finally worked for me was not plugging the phone into the computer and just doing the update through my wifi, worked perfectly, took less than 15 minutes

Does anyone with a PC/windows get this error message?,,,,,,

I get this error message every time I open iTunes. "iTunes.exe has been set to run in compatibility mode for an older Version of Windows" It's the first thing that comes up. Although it doesn't affect the application from starting...it's really annoying. I've checked the compatibility mode and it's set off and it's current. When I have my computer check it on it's own it resets it and then I can't open iTunes at all. Any computer genius out there know why this is happening and how to fix it? I've also have installed iTunes about 100 times hoping it would fix the problem but it doesn't.

Although it doesn't affect the application from starting...it's really annoying. I've checked the compatibility mode and it's set off and it's current.
Doublechecking ... are any of the boxes in the Compatibility mode tab for iTunes checked at the moment? If so, uncheck them all and see if iTunes will start properly again.
If the iTunes compatibility tab has no checked boxes whatsoever, also check to make sure that your QuickTimePlayer.exe compatibility tab has no checked boxes whatsoever.
If nothing is checked for either iTunes or QuickTime, you may be having trouble with an errant registry entry.
If so, RandomBehavior's post may be of some assistance:
http://discussions.apple.com/message.jspa?messageID=10397771#10397771

Having trouble with Face Time app, get following error messages

Since having a new hard drive installed in computer my Face Time account no longer works. Everytime i try and sign into my Face Time account= get following error message
"the server encountered an error processing registration. Please try again later.
= when try and install the app from mac store error message says
"A newer version of this app is already installed on this computer
If you want to replace it with this version, move the existing app to the trash.
BUT WHEN TRY TO DELETE APP ON COMPUTUER (AS IT IS NOT WORKING)
Get following error message " Face Time.app" can't be modified or deleted because it is required by Mac OS X.
have MacBook Pro
mountain Lion
Software OS X 10.8.3
Hope you can assist, best wishes GG

This could be a complicated problem to solve, as there are many possible causes for it. Test after taking each of the following steps that you haven't already tried. Back up all data before making any changes.
Before proceeding, test on another network, if possible. That could be a public Wi-Fi hotspot, if your computer is portable, or a cellular network if you have a mobile device that can share its Internet connection. If you find that iMessage works on the other network, the problem is in your network or at your ISP, not in your computer.
Step 1
Check the status of the service. If the service is down, wait tor it to come back up. There may be a localized outage, even if the status indicator is green.
Step 2
Restart your broadband device and your router, if different. You may have to skip this step if you don't control those devices.
Step 3
From the menu bar, select
 ▹ About This Mac
Below the "OS X" legend in the window that opens, the OS version appears. Click the version line twice to display the serial number. If the number is missing or obviously invalid, take the machine to an Apple Store or other authorized service center to have the problem corrected.
Step 4
Back up all data, then take the steps suggested in this support article.
There are five steps in that article. Please take all of them. If you don't understand some of the steps or can't carry them out, ask for guidance.
Step 5
From the menu bar, select
 ▹ System Preferences ▹ Network
If the preference pane is locked, click the lock icon in the lower left corner and enter your password to unlock it. Then click the Advanced button and select the Proxies tab. If any proxy options are selected, make a note of them and then deselect them. You don’t need to change the bypass or FTP settings. Click OK and then Apply. Test. The result may be that you can't connect to any web server. Restore the previous settings if that happens.
Step 6
Reset the NVRAM.
Step 7
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
If iMessage worked in the guest account, stop here and post your results.
Step 8
Boot in safe mode and log in. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including Wi-Fi on certain iMacs. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. After testing, reboot as usual (i.e., not in safe mode) and test again.
If iMessage worked in safe mode, but didn't work when you booted out of safe mode, stop here and post your results.
Step 9
According to one anecdotal report, Flash Player may interfere with iMessage, though I don't know how and can't confirm. To test this theory, select from the menu bar
 ▹ System Preferences… ▹ Flash Player ▹ Storage
and click
Block all sites from storing information on this computer
Close the preference pane. If this action solves the problem, please post your results.
Step 10
Boot into Recovery and reinstall OS X.
Step 11
If none of the above steps resolves the issue, make a "Genius" appointment at an Apple Store, or contact Apple Support.

I'm trying to update my iphone 3gs with itunes but just getting windows error message

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Is your iPhone 4 GSM type or CDMA ?

I have somehow erased the line at the top of my screen that starts with "http:" and where you type in a web address

I have somehow erased the top screen line that starts with http:/ Can someone help ??

Go to the View menu and select show Toolbar.

Why does Firefox refuse to go to my chosen home page. It reverts to Google every time I open the browser

Why does Firefox refuse to recognise my chosen home page. It reverts to Google every time I open the browser
== This happened ==
Every time Firefox opened
== Today ... 4th July, 2010

Did you set your homepage '''in Firefox'''?
[http://support.mozilla.com/en-US/kb/How+to+set+the+home+page]

I am using Firefox 11 and I am unable to print web pages. I can print PDFs ok. I tried to open the prefs.js file to delete anything that starts with print and I get an error message.

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