HT201272 I am trying to redownload purchased music after a hard drive dilemma. When I click purchased I get an error message. Any insight?

I am trying to redownload purchased music after a hard drive dilemma. When I click on the 'purchased' category in the iTunes store I get an error message. Any insight?

Does it include "unable to download "ITEM" at this time. Please try again"? I think there is an issue with redownloading your purchases using the "purchased list" option. I suggest you contact the support team for a history regrant (your purchases will be reposted to your account", which i think is a one time exception and would only include the items which are still available in the store.

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Recovering purchased music after a hard drive crash

I purchased some music from istore and so i had it on my itunes. i never updated it onto my ipod, and then my hard drive crashed so i lost all of my music. i was able to recover most of my music but not the most recently purchased stuff. is there anyway that i can recover the songs that i purchased?

You probably can't without purchasing them again, but some people have been able to by filling out and submitting the form on this page.
(21308)

I am trying to set the airport express with a printer; everything looks fine but I keep getting an error message, any tips??

Do you know where the error message is coming from? All the set ups looks fine.
Do you think I should reset everything and start from scratch?
Cheers,
JB

An AirPort Express running firmware version 6.3 must be an old one. The Express is unrelated to Bluetooth, but it is likely that your wireless speaker signal is interfering with the Express's wireless signal. This is a common problem with wireless speakers and the older 2.4 GHz - only Express.
The cure probably going to require upgrading your Express to a newer model, and using the relatively interference-free 5 GHz band.
Read: Wi-Fi and Bluetooth: Potential sources of wireless interference
NB:
Sources of interference
Wireless speakers that operate in the 2.4 GHz or 5 GHz band.

HT4623 I am trying to update my ipad from ios 4.3 but when connected to itunes I get an error messagesaying that the internet is not accessible when it is. How do I resolve this?

Hi
I am trying to update my ipad from ios 4.3 but when connected to itunes I get an error message saying that the internet is not accessible when it is. How do I resolve this?

Disable your firewall and antivirus software, restart your iPad, quit iTunes, restart your computer and then try to update again.

Trying to update from mac os 10.5.2 to 10.5.8 and i get an error message saying it cannot validate the package

Had to restore my macbook to original operating system that came with the computer when purchased in the spring of 2008. I am now trying to complete a software update to mac os x 10.5.8 and i get an error message stating "The installer could not validate the contents of the "MacOSXUpdCombo 10.5.8" package. Contact the software manufacturer for assistance.

That's usually a bad download.

I'm trying to update my iphone 3GS to the 4.3.4 version and I am getting the error message "This version of itunes (version 9.1.1) is the current version. How do I update my PHONE and why is an itunes update being confused for my iphone?

I'm trying to update my iphone 3GS to the 4.3.4 version and I am getting the error message "This version of itunes (version 9.1.1) is the current version. How do I update my PHONE and why is an itunes update being confused for my iphone?

You need iTunes 10.0 or greater to update your phone...iTunes isn't confused at all. If you're on a Mac, you'll need OS X 10.5.8 or greater to update iTunes to 10.0 or greater.

I have replaced my ibook hard drive but when I start up I get a folder with a flashing question mark. I have tried installing the OSX disk using the "C" key but can't get any further than the flashing "?." What do I do? What is the problem?

I have replaced my ibook hard drive but when I start up I get a folder with a flashing question mark. I have tried installing the OSX disk using the "C" key but can't get any further than the flashing "?." What do I do? What is the problem?

Which iBook do you have?
http://support.apple.com/kb/HT1772?viewlocale=en_US
Which version of the OS is installed, and which version are you trying to install?
You could try starting up with Startup Manager and see if it will allow you to select the OS X install disc as the startup disk. If so, maybe you can proceed from there. I would recommend repairing the hard drive first since you are evidently having a bit of a problem with it.

Had to reinstall Lion. Backed up music to external hard drive. When I plug in iPod msg says it's synced w/another iTunes library. Do i "erase and sync" and re-add music from the hard drive?

Had to reinstall Lion. Backed up my music to an external hard drive. When I plug in my iPod a prompt msg says it's synced w/another iTunes library and asks if I want to "erase and sync" (to what is now an empty library) or "Transfer purchases". Do i "erase and sync" and re-add music from the hard drive once that's done?

You just need to tell iTunes where the library is located. If you want it back on your internal drive, copy the entite iTunes folder. Follow the instructions below.
iTunes: How to move your music to a new computer (Mac or Windows):
http://support.apple.com/kb/HT4527

HT1933 My new computer has been authorized, but I can't play any of my purchased songs in itunes. What do I do to play, I get an error message that original files cannot be found.

My new HP ENVY 23 TOUCHSMART PC has been authorized for itunes, but I can't play any of my purchased itunes songs. When I try to play a purchased song in my itunes library, I get an error message prompt stating that the song could not be used because the original file could not be found. When I check for available downloads it states that all downloads have been made. Ironically, all my movie purchases play fine, but the songs do not play. What do I have to do to play my purchased songs?

The 'unable to locate' message means that you don't have those music files on that computer, or that they are not where iTunes is expecting them to be. How did you get the entries for those tracks in your new computer's iTunes ?
If you still have your old computer then you can try copying them over again : http://support.apple.com/kb/HT4527
You may also be able to re-download them from the store (checking for available downloads only checks for items that have not yet been downloaded, not for past purchases) via the Purchased link under Quick Links on the right-hand side of the iTunes store home page (re-downloading music isn't possible in all countries). You may need to delete them form your library first (where you are getting the 'unable to locate' message), otherwise iTunes will assume that you still have them somewhere and won't let you re-download them.
Re-downloading : http://support.apple.com/kb/HT2519

HT201210 Trying to do the latest update to my I phone 4, at the end, I get an error message that the firmware was not compatible

Trying to do the 5.1 I-phone 4 update
when I get to the end, I get an error message
"The iPhone :admin's iPhone" could not be updated because the firmware file is not compatible "
this is the only computer that has ever been used with this phone

Hi Robertfrom Denver.
Did you try the solution given, and if yes, did it work?
I have done several "attempted downloads, and see the full file download, typically taking 30 minutes to complete, and then something goes wrong.
I am happy to suspend AV and FW software, but would like to know if it is a good fix or not first?
HelenfromBroughton Astley

How can i get back my purchased items after a hard drive and iphone failure?

My itunes was loaded on my parents computer and the hard drive crashed. I didnt get round to backing up to my laptop and then my iphone crashed and removed everything. How can i get back my purchased items?

Downloading past purchases from the App Store, iBookstore, and iTunes Store

After starting my computer today and trying to visit and open bookmarked web sites, I cannot open them because I am getting this error message: This web site does not supply identity information. What happened? How do I fix it? Thanks

Today, when I tried to open web sites in Firefox from my Bookmarks, I could not. I continually received the following error message: This web site does not supply identity information.
I noticed that when I put the cursor on the box to the left of the address, that message appears. There is also '''no''' https:// before the address.
Can anyone help correct this problem? I believe sometime last week I may have fiddled with the Secutity settings in the Tools/Security option box and may have screwed up something trying not to have sites use cookies to track me?
Thanks,
Bob

You can set the pref browser.urlbar.trimURLs to false on the about:config page to see the http: protocol.
You can set the pref browser.urlbar.formatting.enabled to false on the about:config page to disable the highlighting of the domain and see the full URL more clearly.
*http://kb.mozillazine.org/about:config
A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See:
*https://support.mozilla.org/kb/Server+not+found
*https://support.mozilla.org/kb/Firewalls

Is there a way to get back all my purchased music if my hard drive crashed and I did not back it up on any external hard drive?

My computer crashed a couple of weeks ago and I have just redownloaded iTunes. I was hoping someone would be able to answer the question I have posted and give me instructions as to how to redownload if at all possible the music that I purchased.
Thanks!

Yes. Sign in to the iTunes store, click below Quick Links where it says Purchased and start downloading your previous purchases.
If you have content on an iPod then this is an alternative approach:
Recover media from iPod
See this post from forum regular Zevoneer for options on moving your iPod data back to your computer.
tt2

I am trying to buy something on the I tunes store and when I click purchase it keeps telling me to come to this site. Can someone please help me.

I really need help. I need to buy stuff for school.

If you are getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users here on these forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Tried to install the most recent update and now my ITUNES won't load. Getting an error message that says there is a "runtime error" and that I need to reinstall INTUNES. Help!!!

Tried to install the latest ITUNES update, but now it won't open my ITUNES at all. Saying I have a "Runtime error" and that I need to reinstall ITUNES. Tried a "repair" in Programs on my computer, but that didn't work either.

Hello joeydak,
We've an article that provides troubleshooting steps which can help get iTunes back up and running.
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Cheers,
Allen

HT201272 I am trying to redownload purchased music after a hard drive dilemma. When I click purchased I get an error message. Any insight?

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