I bought a film from iTunes but it only downloaded the chapter titles and no film

I downloaded the film Along came a Spider but all I got was the chapter titles and no film. £6.99 was then taken from my account.

How to report an issue with Your iTunes Store purchase

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HT204370 i recently bought a few films from itunes but i had to reset my laptop and the films have gone and i have tried downloading purchased items but no films come up and im not buying them again. what do i do now to get my films back ?

i recently bought a few films from itunes but i had to reset my laptop and the films have gone and i have tried downloading purchased items but no films come up and im not buying them again. what do i do now to get my films back ?

Did you fail to back up your purchases?
If so, then they are gone.

I bought an audiobook from iTunes but it did not download properly how can I re-download it?

I bought an audiobook from iTunes but it did not download properly how can I re-download it on my computer? I have tried to get it to download to ipad but it won't do it. Please help?

Try:
If you rented it directly on the iPad then it should have downloaded into the Videos app - if you can't find it in there then have you got a film age rating set in Settings > General > Restrictions that is hiding it ?

I bought movies from iTunes but decided to download later as I was still looking for another one. Now I can't find anyway to download them. Anybody had the same problem?

I bought movies from ITunes but decided to download later as I was still looking for another one. Now I can't find a way to download them. Anybody have the same problem? Help, please.

Hello William
Check to make sure that in iTunes Preferences that Show iTunes in the Cloud purchases is check or check in the iTunes Store under Purchased to see if it rests there. If you still cannot locate them, the report the issue to the iTunes Store.
Download past purchases
http://support.apple.com/kb/ht2519
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Regards,
-Norm G.

TS1424 I recently bought an ablum from iTunes, but the songs are randomly stopping and skipping about 45 seconds into the song. What is the problem?

I recently bought an ablum from iTunes, but the songs are randomly stopping and skipping about 45 seconds into the song. What is the problem?

Assuming you are in a region where you are allowed to redownload your past purchases, delete the current copies from your iTunes library, go to the iTunes Store home page, click the Purchased link from the Quick Links section in the right-hand column, then select Music and Not on this computer. You should find download links for your tracks there.
If the problem persists, or that facility is not yet available in your region, contact the iTunes Store support staff through the report a problem links in your account history, or via Contact Support.
tt2

I just bought an album on iTunes but didn't get the first two songs. I click on them to try to download them, but get a message to authorize my computer. My computer is already authorized. How can I get my two missing songs?

I just bought an album on iTunes but didn't get the first two songs. I click on them to try to download them again, but get a message to authorize my computer. My computer is already authorized. How can I get my two missing songs?

Sometimes, there would be temporary connectivity glitches preventing you from downloading a certain track from the iTunes store - these are rare and usually resolve if you try back in some time. If it continues, contact Apple support mentioning the name of the problematic song:
https://expresslane.apple.com/GetproductgroupList.action?locale=en_US&caller=cup

I have a 25" 2.8 GHz Intel core 2 Duo working on OS X 10.8.4, within past 2 days we've had the black screen and the white screen, we are up and kicking again but I can leave the computer playing music from iTunes, but within 10 minutes the screen is back.

I have a 25" 2.8 GHz Intel core 2 Duo working on OS X 10.8.4, within past 2 days we've had the black screen and the white screen, we are up and kicking again but I can leave the computer playing music from iTunes, but within 10 minutes the screen is back, yet the music is still playing in the background. I can't get rid of the black screen unless I force quit the computer, then it starts ok. Then the process starts all over again.

I have a 25" 2.8 GHz Intel core 2 Duo working on OS X 10.8.4, within past 2 days we've had the black screen and the white screen, we are up and kicking again but I can leave the computer playing music from iTunes, but within 10 minutes the screen is back, yet the music is still playing in the background. I can't get rid of the black screen unless I force quit the computer, then it starts ok. Then the process starts all over again.

I want to reinstall an app fresh install from iTunes not from my iCloud, I go to manage storage I stop backup and delete app by turning green button off, but when I ask to download it again from iTunes it is only downloading it from my iCloud. help?

I want to reinstall an app fresh install from iTunes not from my iCloud, I go to manage storage I stop backup and delete app by turning green button off, but when I ask to download it again from iTunes it is only downloading it from my iCloud.
Please assist
Thx

You don't really delete app that way, that way to stop backup for that app in icloud.
You need to delete it from your home screen and then while it still will look like download from icloud - app will start fresh.
However if app uses any account sign in the stuff that is attached to sign in will come back, so if you do not want to you need to use
fresh account as well.

Hello, trying to download the latest iTunes software version, a pop up comes with a "invalid signature" message. Try to do download only with the same results. I can buy and download from iTunes but can't get the latest version?

Hello, trying to download the latest iTunes software version, a pop up comes with a "invalid signature" message. Try to do download only with the same results. I can buy and download from iTunes but can't get the latest version?

Transfer Purchases = iTunes > File > Transfer Purchases
http://support.apple.com/kb/HT1848

HT1550 I purchased a song from iTunes on my iPhone, downloaded the song and now it won't play?

I purchased a song from iTunes on my iPhone, downloaded the song and now I am unable to play it on my iPhone. It just keeps skipping to the next song and won't play it on my iphone but rather only on my laptop.....

Hey pnazaryan
If the purchased content is not playing, delete the songs from the Music app by swiping at the song. Then go through the process of downloading the track again.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
Thanks for using Apple Support Communities.
Regards,
-Norm G.

I have iPad Air. I want to download games from safari but safari cannot download the file.so what should I do??

I have iPad Air. I want to download games from safari but safari cannot download the file so what should I do??

Hamzy 15 wrote:
And what about the music?
Music comes from the iTunes Store or by Syncing with your computer.
> http://support.apple.com/kb/HT1386

I am trying to updat to 5.0 i have the latest version of itunes but it bring up the error 3194 and i have tried everything that it suggested includeing removing itues and reinstalling it i did get an error when it updated but dont know why and what for

i am trying to updat to 5.0 i have the latest version of itunes but it bring up the error 3194 and i have tried everything that it suggested includeing removing itues and reinstalling it i did get an error when it updated but dont know why and what for

sorry i was typing fast and didnt check spelling and stuff

I recently downloaded a movie with an avi extension, I changed it to .m4v and then tried to import it into iTunes but never goes through the importing process and it never shows up.

I recently downloaded a movie with an avi extension, I changed it to .m4v and then tried to import it into iTunes but never goes through the importing process and it never shows up.

That WON'T convert it.
If I do the same with an MP3 and change the extension to JPG, it DOESN'T make it a picture. It makes it unusable.
Change it back to AVI and download "Handbrake". http://handbrake.fr/
Use HandBrake to "convert" it to M4V.

Why is itunes only downloading the first, fifth and ninth songs from any CD?

Why is itunes only downloading the first, fifth and ninth songs from any CD?

Did you perhaps intentionally select just those three tracks to import from one CD a while back, and is iTunes now remembering that selection? Do you see checkboxes against the list of tracks on the CD? If not Go to Edit > Preferences > General, and check the box for Show list checkboxes. CTRL-Click an empty checkbox to check all of them in one go.
If that isn't the issue are you getting any error messages during the import? Will other software (WMP/MediaMonkey/CDEX etc.) rip the CD instead?
tt2

The update itunes update software box comes up when I open itunes, I click to download the box disappears and it never starts the download. Whats wrong?

The update itunes software box comes up when I open itunes, I click to download, the box disappears and it never starts the download. Whats wrong?

You might not have enough space left on your hardrive.

I bought a film from iTunes but it only downloaded the chapter titles and no film

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