I bought a song on iTunes, iCloud put in my phone, then I tried to listen and it disappeared. how do i get it back?
I bought a song on iTunes to test out the iCloud app. I saw it appear in my phone with a little gray circle next to it. I tried to listen to it and it disappeared, but in my iTunes it said it was downloaded to the cloud. How can I get it back on my phone?
- See if it is listed here for downloading. If it is then redownload it..
Downloading past purchases from the App Store, iBookstore, and iTunes Store
- If not there then contact iTunes.
Contact iTunes
Similar Messages
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I bought a song on iTunes...but it must not have downloaded all the way an now I can't get it to play and it won't let me delete it...I also can't purchase it again cause it says I done bought it...any suggestions?
Try this:
http://support.apple.com/kb/HT2519 -
i bought 3 songs from itunes and when i upgrade my iphone all songs disappeared. how do i get them back?
Sync it the same way you got it on the device to begin with.
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itunes was deleted from laptop after changing credt card infor and password. How do I get it back along with all of its contents?
I suspect unless he had some items in iCloud backup then they are gone. Connecting an iPhone to a different library from that to which it was previously connected will result in the device asking if you want to erase it.
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I got a new iPad mini and It said that I didn't have anything in my iCloud backup but I had all 800 of my pictures on it. How do I get them back?
The new one must have been in inventory for a while or it would have the latest iOS.
To update it, connect it to your computer and open iTunes. You may be prompted by iTunes that a newer version is available; if so, choose Download and Install to update it to iOS 6.1.3.
If you don't get this prompt, click on the name of your phone in iTunes, then click on the Summary tab at the top. On the Summary tab, click Check for Update. You should then be prompted that there is an update available and you can update your iPad.
After updating, as mentioned in the posts above, set it up as a new iPad, eject it from iTunes and disconnect it from your computer, then go to Settings>General>Reset, tap Erase All Content and Settings, go back through the setup screens on the iPad and when given the option, choose Restore from iCloud Backup. You should now be able to choose your backup to restore from. Be sure your iPad is connected to wifi and your charger as this may take some time to finish. -
After subscribing to iTunes match the music I had uploaded from my cd's is gone . How do I get it back?
Did iTunes match complete its scan of your iTunes library on your computer? Do you have a back up on an ext HD?
I Suggest that you read this Subscribing to iTunes from an iOS device.
JIm -
Itunes radio icon is missing from my music app on my ipod touch 5. how do i get it back?
If you are in the USA (iTunes Radio is only USA now)
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
It worked for others -
I changed my apple id to my married name and lost all itunes, iphotos, settings on the internet and files. How do I get this back?
Try reusing the old apple id and should reload when you sync with iCloud
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1000 songs have disappeared from my itunes library.How can I get them back? I still have them on my ipod touch will this help
See Empty/corrupt iTunes library after upgrade/crash or
Recover your iTunes library from your iPod or iOS device.
tt2 -
ICloud deleted all my contacts and photos. How can I get it back?
All my contacts and photos from my iPhone and from my ICloud webpage are gone.
I have an ICloud backup from yesterday morning so i tried restoring, but my contacts disappeared again after a few seconds. It says that i have 1000 photos, but I can't see them. All the pictures are grey and when I click on one it just says "loading" and nothing happens.
I kept getting a message to enter my ICloud password, so i did and maybe that could be the reason, or maybe it's because I charged my phone on my new macbook and it somehow deleted it all.
I don't have an ITunes backup, but if I have an old ICloud backup, shouldn't it be possible to get it all back?
I hope someone can help. Thanks.Welcome to the Apple Community.
Photos don't restore from back up, they restore after back up has completed, so it's quite normal to have to wait a while, especially if you don't have a reliable network.
To restore from a back up made through iTunes, follow these instructions.
To restore from a back up made through iCloud, try the following:
The difficulty in restoring iCloud data from a back up is that the back up is older than the current version on iCloud and anything that is restored gets removed again when an iCloud sync occurs.
Ensure the device is connected to your local network.
Start the restore from iCloud back up.
Allow the devices settings to restore (watch for the confirmation of completion).
As the apps begin to restore pull the connection to your router WAN port (the one that goes to the telephone point).
Wait for the time out confirmation.
Navigate to settings > iCloud and turn off contact syncing (keep contacts when prompted).
Reconnect the router to the internet and let the restore process complete.
Delete any iCloud contacts from iCloud.com on a computer.
Navigate to settings > iCloud and turn on contact syncing (merge contacts when prompted).
May I suggest that you carry out a back up to iTunes before you try anything, that way should things become even worse, you can at least restore back to where you are now. -
I was trying to buy a song on iTunes, it asked me 2 security questions that I do not ever remember answering before. How do u get around these questions? Any help would be great. Very frustrating :(
Call Apple to help reset your Security Question.
http://support.apple.com/kb/HE57 -
How can I get my notification ringtones back when I synced my iphone to icloud. Idk what I did but when I back up everything these along with some songs got erased.
Try restoring your device.
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I was trying to turn off iTunes Match on my iPhone and first turned Match off on my MacBook rather than on my iPhone (which was wrong, I should have just turned it off on the iPhone). I had ~28,000 songs in my library when I turned off iTunes Match; I had deleted ~8,000 of those files from my laptop (which I backed up on a portable hard disk) but I left the deleted files in my library, so that I could play them through iTunes Match. One of the benefits of Match, right? Saving hard drive space. So I turned off iTunes Match on my MacBook thinking that was how to turn it off on the iPhone (it wasn't), and when I turned Match back on, those ~8,000 songs were not in my library. I tried to update Match several times but can't seem to get the songs back. I know they are still in the cloud somewhere though, because if Match restarted then it would match/upload all of my remaining ~20,000 songs - but it hasn't, I still have thousands of "exceeded limit" songs. Anyone know how I can get those songs back?
"One of the benefits of Match, right? Saving hard drive space."
I would not use iTunes Match as a backup. There are too many bugs and I don't think that's what they intended it to be anyway. The main advantage of using it is to make your music available on OTHER devices, not to replace the music on your original computer. -
I downloaded the new itunes, and lost everything, how do I get it back?
How can I get all my stuff back in Itunes? I'm very frustrated!
I also found this article, which would help if it did not delete your files, just erased the library...
http://docs.info.apple.com/article.html?artnum=304447
Message was edited by: All-in-Wonderful -
iTunes was just updated on my Windows 7 and now I lost EVERYTHING in my music library. All of my music that I added and purchased, all my videos (TV shows) and all of my podcasts (some of them are older podcasts that I was saving to listen to for later and I can't ever get them back because I don't subscribe to them now). How do I get all my files back? I'm so upset! I had a similar issue a earlier this year with an iTunes update. I wish I can keep everything the way it is without ever having to update the program. I either lose ALL my files or the program doesn't work right.
Please help me.
Thanks,
JennySee Empty/corrupt iTunes library after upgrade/crash.
tt2
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