I bought CS5, Design Standard about 3 years ago.

I got the CD's and installed PhotoShop, and InDesign with no problems. As I now want to use Adobe Iiiustrator for the first time, I find the CD won't install all files, and AI surely doesn't work properly. It won't even let me start a project from scratch. What to do?

Thanks, Jeff!
I tried downloading from the link, but same problem occurred. Then I de-installed the CS5 completely, re-installed from the net, same problem, but this time ID is malfunctioning too! So now only PS is working.
The error message is long. Seems to me it has something to do with 'updated patch of STI', I don't know what that means.
I appreciate the help!
Exit Code: 6
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 24 error(s), 38 warning(s)
WARNING: Warning: {4687A306-D716-4D7A-B0AA-EAB65D17F149} Adobe Player for Embedding will not be repaired, due to updated patch of STI and one of the top level payload is being installed.
WARNING: Warning: {3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer will not be repaired, due to updated patch of STI and one of the top level payload is being installed.
WARNING: Warning: {02731921-5711-4E7A-A898-D6BCF0F2A1CD} Adobe CSXS Infrastructure CS5 will not be repaired, due to updated patch of STI and one of the top level payload is being installed.
WARNING: Warning: {6A2E619B-E4AC-433B-A648-D458CE543A96} Adobe XMP Panels CS5 will not be repaired, due to updated patch of STI and one of the top level payload is being installed.
WARNING: Warning: {5A60CD44-B38B-47CD-BE38-219C81AE3345} Adobe ExtendScript Toolkit CS5 will not be repaired, due to updated patch of STI and one of the top level payload is being installed.
WARNING: Warning: {37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} Photoshop Camera Raw will not be repaired, due to updated patch of STI and one of the top level payload is being installed.
WARNING: Warning: {0D067D13-C3D7-4EA6-B346-740CD91FD547} Adobe Bridge CS5 will not be repaired, due to updated patch of STI and one of the top level payload is being installed.
WARNING: Warning: {6E505C8F-2896-11DF-9B64-0013724DD917} DeviceCentral will not be repaired, due to updated patch of STI and one of the top level payload is being installed.
WARNING: Warning: {41372141-B568-4B5A-80DD-649980B825AC} DeviceCentral_DeviceCentral3LP-en_GB will not be repaired, due to updated patch of STI and one of the top level payload is being installed.
WARNING: Warning: {4687A306-D716-4D7A-B0AA-EAB65D17F149} Adobe Player for Embedding will not be repaired, due to updated patch of STI and one of the top level payload is being installed.
WARNING: Warning: {3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer will not be repaired, due to updated patch of STI and one of the top level payload is being installed.
WARNING: Warning: {02731921-5711-4E7A-A898-D6BCF0F2A1CD} Adobe CSXS Infrastructure CS5 will not be repaired, due to updated patch of STI and one of the top level payload is being installed.
WARNING: Warning: {6A2E619B-E4AC-433B-A648-D458CE543A96} Adobe XMP Panels CS5 will not be repaired, due to updated patch of STI and one of the top level payload is being installed.
WARNING: Warning: {5A60CD44-B38B-47CD-BE38-219C81AE3345} Adobe ExtendScript Toolkit CS5 will not be repaired, due to updated patch of STI and one of the top level payload is being installed.
WARNING: Warning: {37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} Photoshop Camera Raw will not be repaired, due to updated patch of STI and one of the top level payload is being installed.
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Warning: {0D067D13-C3D7-4EA6-B346-740CD91FD547} Adobe Bridge CS5 will not be repaired, due to updated patch of STI and one of the top level payload is being installed.
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Warning: {6E505C8F-2896-11DF-9B64-0013724DD917} DeviceCentral will not be repaired, due to updated patch of STI and one of the top level payload is being installed.
WARNING: Warning: {41372141-B568-4B5A-80DD-649980B825AC} DeviceCentral_DeviceCentral3LP-en_GB will not be repaired, due to updated patch of STI and one of the top level payload is being installed.
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
ERROR: 99 Unable to preserve original file at "/Library/Application Support/Adobe/PDFL/9.9/Fonts/AdobeFanHeitiStd-Bold.otf" Error 0
ERROR: 99 Command ARKDeleteFileCommand failed.
ERROR: The following payload errors were found during install:
ERROR:  - Adobe WinSoft Linguistics Plugin CS5: Install failed
ERROR:  - SiteCatalyst NetAverages: Install failed
ERROR:  - Adobe Illustrator CS5_AdobeIllustrator15en_GBLanguagePack: Install failed
ERROR:  - HIL Help Search: Install failed
ERROR:  - Adobe AIR: Install failed
ERROR:  - AdobeColorCommonSetCMYK: Install failed
ERROR:  - Adobe Media Player: Install failed
ERROR:  - AdobeColorJA CS5: Install failed
ERROR:  - Adobe BrowserLab CS Live: Install failed
ERROR:  - CSXS Story Extension: Install failed
ERROR:  - Adobe Illustrator CS5: Failed due to Language Pack installation failure
ERROR:  - AdobeColorCommonSetRGB: Install failed
ERROR:  - Adobe CSXS Extensions CS5: Install failed
ERROR:  - PDF Settings CS5: Install failed
ERROR:  - Adobe Linguistics CS5: Install failed
ERROR:  - AdobeColorEU CS5: Install failed
ERROR:  - AdobePDFL CS5: Install failed
ERROR:  - AdobeColorNA CS5: Install failed
ERROR:  - Required Common Fonts Installation: Install failed
ERROR:  - Recommended Common Fonts Installation: Install failed
ERROR:  - Adobe ReviewPanel CS5: Install failed

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