I bought my ipod shuffle used from a friend and it isn't recognized in my iTunes. Does anyone know how to reset the shuffle or what I can do to resolve this issue?

I bought my ipod shuffle used from a friend and it isn't recognized in iTunes. I wondered if anyone knew how to reset it to factory settings and for me to be able to use it as my own.

... Does anyone know if it would be backed up somewhere else,
If you do not know if you backed up your computer, how could someone else know?
Everything you downloaded from iTunes can be downloaded again:
Downloading past purchases from the App Store, iBookstore, and iTunes Store: http://support.apple.com/kb/HT2519

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