I bought osx lion for download but I cannot find where it is on the app store. i currently have 10.5.8 so I dont know if that has something to do with it.

i bought osx lion for download but I cannot find where it is on the app store. i currently have 10.5.8 so I dont know if that has something to do with it.

You cannot use Lion until you have upgraded to 10.6.8:
Upgrading to Snow Leopard
You can purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard - Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mountain Lion if your computer meets the requirements.
     Snow Leopard General Requirements
       1. Mac computer with an Intel processor
       2. 1GB of memory
       3. 5GB of available disk space
       4. DVD drive for installation
       5. Some features require a compatible Internet service provider;
           fees may apply.
       6. Some features require Apple’s iCloud services; fees and
           terms apply.
You received a coupon you can use and redeem on the App Store to download Lion. There is no App Store in Leopard.

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HT1414 HElP i got my iprhone 4 stuck in recovery mode trying to update to I0s 7. I have watched youtube videos but nothing works i have only 8g i dont know if that has something to do with it. I dont want to download any complicated files Help me!!

I got my phone stuck in recovery mode while trying to update I0S 7. I have watched countless youtube videos and read multiple articles to try and resolve this issue. I have done everything but, When i try to take it out of recovery mode as shown it puts it right back in recovery mode. This is a very annoying. Please Help Me

When your phone is in recovery mode, it's like it crashed. The only way that you can get it out of recovery mode is by restoring, and this erases all your data as well.
You can believe what you wish by "reading all over the internet". This is Apple's technical support forum. We do know what we're talking about.
since you have very important photos on your phone, why haven't you been importing them to your computer as soon as possible after taking them? This is how the phone is meant to be used. Keeping critical data on only a device which can be easily stolen, dropped and broken is just plain foolish. Also, did you not back up your phone (as you should be doing with any computer) before attempting any operating system update? As you've now just painfully learned, updates do not always go as planned.
I'm sorry for your data loss, but let this be a very important lesson. BTW, when was the last time you backed up your computer? I'm sure you have important data on your computer. Hard drives WILL fail.

FaceTime came with Lion already installed but it isn't shown as installed on the Apps Store...Help?

Facetime doesn't show as installed on the apps store but it normally comes with Lion 10.7 and Lion came pre-installed on my MacBook Pro. Does anyone know why is that? And how come the facetime installed doesn't connect to my iPhone 4 when I try to facetime call it?

It's a different version of Facetime. If you're running Lion, you have Facetime installed but it's not the same version as the one in the Mac App Store. I can assure you that having it show as not installed is normal; that's the way it is for every Mac on which I've installed Lion.
Be sure your brother and you are not using the same ID. You should be able to use an email-style address or a phone number.
I'm finding that establishing a Facetime link takes several seconds, so have a bit of patience - it's not instant. And once your Facetime partner accepts the connection, it takes another couple of seconds.
Be sure the iPhone is connected to your local wifi network, because Facetime will not work with cellular data connections under iOS 4. It will later this year under iOS 5.

I have Adobe downloaded but I cannot find where. I need to go in to repair it.

I have been having trouble downloading Adobe. It is not under Tools>Options>Applications. It is not in my Windows program that I can find. I need to try to repair this. I have been working on this on and off for two days. tired of it. Please help if you can or suggest a good informational article. Thanks

Adobe Flash or Adobe Reader?

I just bought a macbook pro and the mountain lion free update applied correctly but the internet went down and now the download won't appear/ continue, and when i open the app store it requests me to pay for the update? what can i do?

i just bought a macbook pro and the mountain lion free update applied correctly but the internet went down and now the download won't appear/ continue, and when i open the app store it requests me to pay for the update? what can i do?

Welcome to Apple Communities
http://www.apple.com/support/mac/app-store/contact

I recently purchased an iMac and found out that I can download OSX LIon for free, but have been unable to redeem on the Canada site. According to their info Canadian systems should be eligible. How do I redeem this on the Canadian site

I recently purchased an iMac and found out that I can download OSX LIon for free, but have been unable to redeem on the Canadian site. According to their info Canadian systems should be eligible. How do I redeem this on the Canadian site?

Please read and follow the instructions at the Lion - Get up to date site. If you continue to have problems you can contact AppleCare (the number is in your owners manual or you can use the AppleCare Contact Info site.

I bought microsoft office for mac but I cannot figure out how to download it

I purchased microsoft office for mac, I created a microsoft account but I cannot find where to download the office program

You can purchase and download from www.mactopia.com. If you have purchased the license, then you can download the trial version at mactopia.com and install your license in the trial copy to get the fully licensed version.

HT1657 I rented a movie and accidentally hit the menu button and now I can figure out how to go back and watch it . When I try to press rent again it says you have already downloaded this movie go to settings and check for downloads but I can find it.

I rented a movie and accidentally hit the menu button and now I can figure out how to go back and watch it . When I try to press rent again it says you have already downloaded this movie go to settings and check for downloads but I can find it download in settings.

I had the same issue with my apple tv 3rd generation. I rented Sinister and selected the "rent and watch now" option. Half way through the movie I accidentally pressed the menu button. When I looked for the rented movie on my apple tv I could not find it. Not even above the movie pannel where "purchased" and "top movies" comes up on the main menu. the apple tv suggests to go to settings>downloads but I don't have that option. I did go to settings> itunes store> check rentals but that didnt work either. It took too long to even check. Thank you because this SOLUTION worked great.
SOLUTION: How to reset apple tv 3 3rd generation to view rented movies:on the apple tv remote: press and hold "menu" to go to the main menu. Select SETTINGS> GENERAL >RESET >RESET ALL SETTINGS. After the apple tv resets, input all your information again and your rented movies should be visible when you cruise above the "movies" section. THANK YOU!!
Apple needs to solve this issue because honestly it took me 3 hours and a half to watch a movie that only lasted 2 BECAUSE I wast trying to solve the issue, reseting and all. blahh.

I bought OSX Mountain Lion 10.8.2 in the App Store. I have accidentally dleted it from my list of purchases. How can I restore it in case I need to use it again?

I bought OSX Mountain Lion 10.8.2 in the App Store. I have accidentally deleted it from my list of purchases.
How can I restore it in case I need to use it again?

To recover Mountain Lion to your purchases, open App Store > Featured > Account (under Quick Links) > Show hidden purchases, and show OS X Mountain Lion. Finally, it will appear on Purchases tab

HT201272 I have numbers and pages on my iPhone but cannot seem to transfer them to the mac I purchased today ? Are they formatted for the iPhone only ? They appear to be downloaded but I cannot find them on the MAC - where should I look ?

I have numbers and pages on my iPhone but cannot seem to transfer them to the mac I purchased today ? Are they formatted for the iPhone only ? They appear to be downloaded but I cannot find them on the MAC - where should I look ?

Welcome to the Apple community.
The apps you have purchased for your mobile device will not work on a computer. You will need to download the appropriate versions on your Mac from the Mac apps store.

Trying to update ipod 5th gen..got it downloaded but now it wont install and some of the apps wont open now..im stumped

trying to update ipod touch 5th gen..it got downloaded but it wont install and now some of the apps wont open..im stumped

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.

I bought my Iphone4S from australia and then moved back to my country which is India. Two days back "GAMES" catogeries was missing from the app store. I have no idea why it went gone missing.I have treied to sign in various times but it doesn't work out.

I bought my Iphone4S from australia and then moved back to my country which is India. Two days back "GAMES" catogeries was missing from the app store. I have no idea why it went gone missing.I have tried to signing in the app store several times but stil it doesn't show the GAMES catogery. Help me out.

Try what Terence Devlin posted in this topic:
Terence Devlin
Apr 14, 2015 11:21 AM
Re: Is Iphoto gone ? i want it back!
in response to Johannes666
Recommended
Go to the App Store and check out the Purchases List. If iPhoto is there then it will be v9.6.1
If it is there, then drag your existing iPhoto app (not the library, just the app) to the trash
Install the App from the App Store.
Sometimes iPhoto is not visible on the Purchases List. it may be hidden. See this article for details on how to unhide it.
http://support.apple.com/kb/HT4928
One question often asked: Will I lose my Photos if I reinstall?
iPhoto the application and the iPhoto Library are two different parts of the iPhoto programme. So, reinstalling the app should not affect the Library. BUT you should always have a back up before doing this kind of work. Always.

IMovie was removed from my macbook pro after I downloaded OS X Yosemite, I had it before and have used it, but now I can only get it through the app store

iMovie was removed from my macbook pro after I downloaded OS X Yosemite, I had it before and have used it, but now I can only get it through the app store. I can't pay for it so I would really appreciate the help.

Look in your applications folder for the installer - Install OS X Yosemite. Delete it. Then go back to the App Store purchases tab and see if you can download it. You might have to re-index Spotlight.
Spotlight – Re-index

TS4185 I have downloaded facetime from the App store and I keep receiving this message - An internal FaceTime error occurred. There was a problem with FaceTime. You need to quit and open FaceTime again. Please help!

I have downloaded facetime from the App store and I keep receiving this message - An internal FaceTime error occurred. There was a problem with FaceTime. You need to quit and open FaceTime again. Please help!

This error message could result from an incorrect setting for date and time, or an operating system which does not have the latest updates installed. It's a good idea to have your location setting on automatic. Turn on the wi fi in your mac for a minute or so, to allow it to automatically search for your present location. Do this even though you have the correct time Date settings displayed.

My users folder has 140GB used on it, but I cannot find where it is getting that calculation. I went through all of my folders and opened them all in an info panel, and they all come out to about 30GBs. Where is the rest of the data? -Using Mountain Lion

My users folder has 140GB used on it, but I cannot find where it is getting that calculation. I went through all of my folders and opened them all in an info panel, and they all come out to about 30GBs. Where is the rest of the data? -Using Mountain Lion

First, empty the Trash if you haven't already done so.
Use a tool such as OmniDiskSweeper (ODS) to explore your volume and find out what's taking up the space. You can delete files with it, but don't do that unless you're sure that you know what you're deleting and that all data is safely backed up. That means you have multiple backups, not just one.
Proceed further only if the problem hasn't been solved.
ODS can't see the whole filesystem when you run it just by double-clicking; it only sees files that you have permission to read. To see everything, you have to run it as root.
Back up all data now.
Install ODS in the Applications folder as usual.
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Triple-click the line of text below to select it, then drag or copy — do not type — into the Terminal window:
sudo /Applications/OmniDiskSweeper.app/Contents/MacOS/OmniDiskSweeper
Press return. You'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning not to screw up.
I don't recommend that you make a habit of doing this. Don't delete anything while running ODS as root. If something needs to be deleted, make sure you know what it is and how it got there, and then delete it by other, safer, means.
When you're done with ODS, quit it and also quit Terminal.

I bought osx lion for download but I cannot find where it is on the app store. i currently have 10.5.8 so I dont know if that has something to do with it.

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