I bought the pdf to word doc converter subscription and the transaction went through and worked the day i got it. Now it tells me i need to subscribe and wont convert. what to do?

I bought the pdf to word doc converter subscription and the transaction went through and worked the day i got it. Now it tells me i need to subscribe and wont convert. what to do?

Contact Adobe Customer Care - click on the Still need help? button to chat with an agent.
[topic moved to ExportPDF forum]

Similar Messages

  • How do I convert the PDF to Word doc?  It is not working for me

    Just downloaded the conversation and I am not successful - need to convert PDF to WOrd doc -  step-by-step instructions please

    You need the ExportPDF forum. There, you'll find people who actually use the service (I have Acrobat and have never needed ExportPDF)

  • Why will it not convert Russian pdf to word doc?

    I am trying to convert a russian language pdf to word doc, unsuccesfully.
    Can it be done?

    Hi Ztilde,
    The ExportPDF online service doesn't include Russian in its language options for OCR. However, Acrobat does. You can try a free 30-day trial of Acrobat. Please see www.adobe.com/products/acrobat.html   for more information.
    Best,
    Sara

  • Save as pdf or word doc with password

    I can't seem to create a pdf or a word .doc from my (applework) document which has a password.
    That is I want the pdf or word doc to have a password - the same one hopefully as my original but I can't find how to do it!
    Any tips please?
    Gordon

    You may be able to set a password for the file at the system level.
    Open the Disk Utility in the /Applications/Utilities/ folder and create an encrypted disk image without putting the password in your keychain. Move the file to the mounted image, and then throw away the copy directly on the hard disk followed by choosing Secure Empty Trash in the Finder.
    (22615)

  • Using MacBook Pro to convert pdf to word doc...downloaded...converted, and what I got was illegible. What's the deal?

    Using MacBook Pro to convert pdf to word doc...downloaded...converted, and what I got was illegible. What's the deal? Did I miss a couple steps along the way?

    Hi Deborah,
    Please Elaborate your issue so that i can assist you better.
    Regards,
    Rahul

  • I downloaded the trial adobe to convert PDF to word doc.  now what?  how do I do it?

    I downloaded the trial adobe to convert PDF to word doc.  now what?

    File --> Save As... --> Microsoft Word
    Mylenium

  • When I converted a file from PDF to WORD.DOC it opened as Read Only and I'm unable to alter any of the text.  How can I solve this problem?

    When I tried to convert a file from PDF to WORD.DOC it opened as Read Only and I'm unable to alter any of the text.  How do I solve this problem?  I don't know how to change it from Read Only.

    Dear Sara
    Thank you very much for sending the converted file.  Yes, I am able to edit it - that will be very useful to me and I appreciate your help.
    Referring to your previous message when you said you'd converted via Acrobat and not Acrobat.com, I'm converting via Acrobat.com because that's the only option that is shown (how do I convert via Acrobat? - perhaps that would be more successful).  I'm using the Export PDF website, and the OCR is enabled to "Recognize text in English UK".  However, I've just tried converting a different LPA pdf form, this time for Health & Welfare https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/245571/LPA114_He alth_welfare_LPA.pdf and again I have the same problem as before.  I've altered it from "Read only" and thought I'd then be able to enter text, but "Drawing Tools" is shown in the pane and I'm unable to enter anything onto the form - everything appears to be in images.  Also, the lettering on the heading of' page 1 has become jumbled, with the word "Public" overlaying the word "Guardian."  Any suggestions as to what it is I'm doing wrong would be welcome - I don't like to be beaten!
    Regards,
    Judith.

  • Converting from PDF to Word doc: Text in Fields disappears. What to do?

    Hi,
    I have a PDF template I filled out, for the cover of my thesis, which included 3 fields.  I am using the trial version of Adobe Acrobat XI Pro, and saved the filled in template as a new PDF. So far, so good.  However, I need to covert the PDF into Word. When I do so, and open the new Word doc, the text I filled in is gone.  Help?
    Best,
    Sari

    Hi hamsa142,
    Is this problem specific to one file, or does it happen with any file that you convert to PDF? How was the PDF created (using what application)?
    For starters you may want to disable OCR as described in this document: How to disable Optical Character Recognition (O... | Adobe Community.
    Please let us know how it goes.
    Best,
    Sara

  • Ive just subscribed online but realised I have the wrong service by mistake... I require Convert PDF into Word doc service but selected Adobe send in error, sorry. Can you please switch the service for me? Thanks Anthony Levy

    Ive just subscribed online but realised I have the wrong service by mistake... I require Convert PDF into Word doc service but selected Adobe send in error, sorry. Can you please switch the service for me? Thanks Anthony Levy

    Hi Tony,
    Please refer this KB document : Return, cancel, or exchange an Adobe order
    Please let me know if you need any further assistance.
    Regards,
    Rahul

  • When attempting to convert pdf to word doc, I continually get "An error occurred while signing in" despite the fact that I'm already signed in.  Please help if you can?

    When attempting to convert pdf to word doc, I continually get "An error occurred while signing in" despite the fact that I'm already signed in.  Please help if you can?

    Hi lorrelaws,
    Do you receive that error when you try to sign in via Reader? If so, try signing in via the web interface. Did that do the trick?
    Let us know how it goes.
    Best,
    Sara

  • What program do i have to download to convert pdf to word doc

    what program do i have to download to convert pdf to word doc? i just downloaded free trial of adobe and it wont let me convert file

    You need to use Adobe Acrobat for this.

  • I am trying to convert a PDF to Word doc-- it worked previously but now it won't-?

    Trying to convert PDF to Word doc--- was able to do it  before but now nothing shows up when I click on the downloaded file

    Hi asjoseph,
    It sounds like you're reporting two different problems--is that correct? One, that you're unable to convert using ExportPDF, and another that you're trying to open or convert PDF? Is that correct?
    For the first issue, make sure that you're signed in to the ExportPDF service. You can log in directly at cloud.acrobat.com/exportpdf.
    For the second part of your question, please tell me a bit more about where that error is occurring, and what steps you're taking before the error appears.
    I look forward to hearing back from you.
    Best,
    Sara

  • I have converted PDF to word doc but cant open because I have word 7. Do I need new word

    I have converted PDF to word doc but cant open because I have word 7. Do I need new word

    I don't know what version of Word that is, it may be very old indeed.
    Apparently, the basic compatibility is
    DOC files - Word 97 onwards
    DOCX files - Word 2007 onwards (add on for Word 2003 available)

  • Can i convert pdf to word doc for free?

    With Adobe XI, it appears that i can convert a pdf to word doc for free, at least that is what the help page shows. However, when i try to convert the document i am led to a subscription page for this to function to be available. It's not expensive,but it is very misleading.

    There is a 30-day trial for Acrobat, but not sure it can convert to WORD (though I think it can). The full product can. However, be aware that conversion from PDF to DOCX varys depending on the way the PDF was created. If properly created, the conversion may be almost exact, but more commonly there format issues and such to deal with. There are also different conversion selections that give options to retain text flow versus layout. If you are looking for perfection, then don't be surprised when you don't get it.

  • How do i convert a pdf to word doc so i can make changes?

    how do i convert pdf to word doc using the trial download?

    A "picture".
    Be well...

Maybe you are looking for