I can buy individual episodes of TV series however when I try and buy a full series I get a 5002 error. Any ideas?

This Apple article might help ya out -> iTunes: Advanced iTunes Store troubleshooting
"Error 5002"
This alert is often the result of an issue with verifying your billing.
Quit iTunes.
Open iTunes.
Test the issue.
If it persists, sign in to store.apple.com using your iTunes account
Click on Change account information
Modify or remove your credit card information.
Click Continue.
Test the issue.

Similar Messages

IPad lost it's "touch" you can't turn it on because you can't slide the slider. I did a simple reset, and then a full reinstall from iTunes - neither worked. Any ideas? We are a school so I can't even afford a "chat" with Apple. So thank you.

iPad lost it's "touch screen" you can't turn it on because you can't slide the slider. I did a simple reset, and then a full reinstall from iTunes - neither worked. Any ideas? We are a school so I can't even afford a "chat" with Apple. So thank your help.

Make an appointment at an Apple Store to have your device examined by a technician. That will cost nothing and you will then know what the problem is and what alternatives you have for a fix.

In lightroom 5 I have been importing images via a card reader. Now you can see the images on the computer but when I try to import it says that it cannot read the card any ideas how to solve?

I have been importing images via card reader with no problem. Now all of a sudden I can see the images on the screen but when I try to import the computer says that it can not read them and quotes numbers of the images. Any idea how to solve?

Please give us the exact error message.
Please state your operating system.
Please state the exact version of Lightroom you are using.
Please give us any other relevant details.
What does this mean: "Now all of a sudden I can see the images on the screen"? Are you looking in Lightroom or your operating system or the camera screen? Where?

I am trying to back up my books on my mac from an ipad so I can transfer them to my new ipad2 however when I try to cak them up I only get the option "eject " when I click on the device in the sidebar...help!

I am trying to back up my books on my mac from my ipad so I can transfer them to my new ipad2. When I click on the ipad device in the sidebar the only option I get is "eject"? Help!

You need to back them up in iTunes.

I uploaded the giftcard money to my itunes account. and now when i try and buy a song it keeps saying that it has to charge my card. why wont it let me use the giftcard money? how can i fix this?

i put money to my itunes account. and now when i try and buy a song it keeps saying that it has to charge my card. why wont it let me use the giftcard money? how can i fix this?

If you still have your old card listed on your account then try selecting the 'none' option and remove it and then try entering the card's details from scratch. If that doesn't work then what is the full error message that you are getting, and the card is registered to the same name and address (including format and spacing) that you have on your iTunes account ?

I got a itunes gift card and when i try and buy some thing it asks me for my credit card details how does that work when i have £15 on my fone that i got on a gift card?

i got a itunes gift card and when i try and buy some thing it asks me for my credit card details how does that work when i have £15 on my fone that i got on a gift card? as i am trying to buy a song and it is starting to really cheese me of now where it keeps asking for credit card details is there a way round it with out having to use a credit card?

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

TS1702 i downloaded the GV app to my iphone but i'm trying to set up the app and it says it can't connect to google when i try to sign in to my google account.... any ideas what's wrong? i can access my gmail account just fine with my gmail app on the sam

i downloaded the GV app to my iphone but i'm trying to set up the app and it says it can't connect to google when i try to sign in to my google account.... any ideas what's wrong? i can access my gmail account just fine with my gmail app on the same phone

What's a GV app?

I am trying to update my iPod but I can't until I sync it. However when i try to sync it a message pops up and says "Blythes iPod" can not be synced because a session can not be started with this device. What do I do? Help!

I am trying to update my iPod but I can't until I sync it. However when i try to sync it a message pops up and says "Blythes iPod" can not be synced because a session can not be started with this device. What do I do? Help!

https://support.apple.com/kb/TS1567
Ah, it has been mentioned daily esp since iOS 5 / iTunes 10.5 but has always been there as an issue.
Order of attempts:
Repair the installers
Uninstall EVERY Apple component (auto and manual)
Services: Restart all 3 Apple items (AMS, Bonjour, iPod)
I* always do the last almost, then launch iTunes, and only then connect iPod.
IF you see a yellow alert in Devices and Printers or in Device Manager, then I could find NO WAY to fix or repair other than a clean OS. Something messed up the device driver support.
If/when Windows asks "what to do when it detects iPod"? don't chose any default action, to me, based on hunch and 3 PCs, that seems to mess AMS up for some reason.
Tried with Windows 7 64-bit Pro and Home Premium, and also Deve Preview 8 (which other than the inability to update iOS to 5.0 seems to run better -- except when it comes to AMS thing! so seems Apple is not on the same page writitng drivers.

ITunes producer error 3000 character content of element "file_name" invalid. Can anyone help me out? This happens when i try and submit an epub file, i haven't had this before.

Can anyone help me out? This happens when i try and submit an epub file, i haven't had this before. "iTunes producer error 3000 character content of element "file_name" invalid."
This is the full message

You really need to put your codes between the
[\code] tags
see http://forum.java.sun.com/features.jsp#Formatting
for more infoCode tags might make it look a little better, but there's still too darn much code. We're volunteers, after all. It'd be a lot of work to review all of this stuff. Can you demonstrate your problem with something smaller? Learn out how to do a combo box with just a page or two and then appy that to your big problem. That's how I'd do it. - MOD

TS3988 When I try and log into the icloud, I get a message that my Apple ID is valid but not an icloud account. How can i make it one?

Whin I try and long into the icloud, I get a message that my Apple ID is valid, but the it is not an icloud account, how can I make it one?

To use iCloud on a PC, you must first set it up using a device with iOS5 or a Mac with OS X Lion.

Hi guys, ive just updated to ios7, now i can recieve airdrop pictures fine, but when i try sending thm it just hangs at "waiting"??? any ideas why??

Basically ive updated both mine and my girlfriends iphone 5's to ios 7 and when she sends me stuff over airdrop it works flawlessly.... however when i do it i click on her name and it just stays at "waiting".......nothing shows up on her phone?? can anyone help me work out why my airdrop is only working in one direction???
cheers in advance

Basically ive updated both mine and my girlfriends iphone 5's to ios 7 and when she sends me stuff over airdrop it works flawlessly.... however when i do it i click on her name and it just stays at "waiting".......nothing shows up on her phone?? can anyone help me work out why my airdrop is only working in one direction???
cheers in advance

When I try and buy apps for my mac, it is asking me to answer questions that i gave the answers to years ago...I do not remember the answers, how can i get around this?

Someone help me, I need to download Apps for college.

I refer you to a very good Apple information page on this subject.
https://discussions.apple.com/docs/DOC-4551

I purchased an audio CD that I then imported into iTunes - I can find (and play) the new music from iTunes - however when I try and load it on my phone I can not see the new album as one that I can select in the music listings available for download.

It seems that recent additions to my iTunes library are not available for download to my (or my son's) iphone - other albums by the same artist are available.
Any help is appreciated...

Audiobooks (and ringtones) are currently a one-time only download from the store. If you don't have it on a backup of your downloads then you can try contacting iTunes support and see if they will grant you a re-download : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

On a Win7 64bit CS6 extended when I try to update Adobe Installation Manager I get an A12E1 error. How can I fix this please?

Thanks for any help!
-Jay-

i have this too -- it's from trying to install pirated sw. I have no idea how to fix it -- even trying to buy a legot copy gives an error in the app store.

TS1424 When I try to connect to Apple store, I get message unknown error occurred (-3212) what is this and how can I fix it

I am trying to connect to apple store and keep getting the message unknown error occurred (-3212) what is this, and how do I fix it, so I can
access the store again

Run it in compatibility mode and input the credentials.
Mylenium

I can buy individual episodes of TV series however when I try and buy a full series I get a 5002 error. Any ideas?

Similar Messages

Maybe you are looking for