I can hear people but they can't hear me

Usually issues that have to do with Call audio, dropped calls etc, need to have the SIM Card/service ruled out first.
Take the SIM card out of your phone and put it in another to see if issue persists. If it does then its something with your location/service and you need to contact your service provider.
If it does not persist in the other phone then you will want to do a reset and then a restore if issue persists.
#1: Reset: http://support.apple.com/kb/HT1430
#2: Restore: http://support.apple.com/kb/HT1414
Also a simple phone restart will fix 9/10 issues like that.

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Can you hear other people, but they can't hear you? Here's how I fixed it.

If you're having the same problem I did where you could hear other people on a call, but they couldn't hear you and your microphone worked fine for everything else then you are in the same boat I was.
After a week of trying to fix it, a friend and myself have our phones working correctly again and my phone has been working fine for the past 3 days now.
To fix the problem, we re-downloaded the 4.2.1 file outside of iTunes and did a restore on the phone. (We both restored from a backup and it still worked). You can find the specific file download links on the 4th post on this page: http://forums.macrumors.com/showthread.php?t=1052794&page=5 or through apple's support downloads page. Once downloaded, double click the file to open it (iTunes should open) and plug your phone in then do a restore. We both did ours from a backup and it still worked fine, the thing that has to be reinstalled is the update, which is what the restore will do.
It took my friend three tries of downloading until his worked, but for me it worked on the first try.
Good luck to anyone who also had this problem!

Good news! I believe I have fixed my phone!!
A friend of mine was having the same problem that I was having where you could hear other people but they couldn't hear you.
We fixed the problem by redownloading the 4.2.1 update. 4th post down on this page: http://forums.macrumors.com/showthread.php?t=1052794&page=5 is a list of links to the update files. I downloaded the one for my phone and did a restore (from a backup) after downloading the file and double clicking it so iTunes opens. Since I've done this my phone has been working perfectly again!
It might take you a few tries, it took my friend 3 tries until his worked right and it worked for me on the first try. I'm guessing something was screwing up during the download.

I phone 4 when face timing i can hear people but they cant hear me

i phone 4 when face timing i can hear people but they cant hear me. help

Having similar problem here only the other way around. The people on the other end of the phone can hear me but I get no sound at all. I can communicate if I plug in the earphones or put the caller on loud speaker. When this fault is occurring I also lose most sounds from my phone. Instead of getting an incoming message noise it only vibrates. I also lose all keypad and lock etc sounds. This problem comes and goes and is truly annoying. The phone is still under warranty but it will be an inconvenience trying to have this problem rectified. It would be interesting to know if it is a hardware problem or another problem created by the upgrade to this os system to 4.1. Either way it is a problem that Apple need to look at urgently as it appears to be fairly wide spread from my research on these boards. I suggest everyone who is having this problem also reports it via the feedback page on the apple site
Message was edited by: Shemax

I have an iphone 4 and cannot get my mute off when I am using Facetime. I can hear them, but they can't hear me. When I touch the mute button, nothing happens. Can someone please tell me how to fix this?

I have an iphone 4 and cannot get my mute off when I am using Facetime. I can hear them, but they can't hear me. When I touch the mute button, nothing happens. Can someone please tell me how to fix this?

the mute button is a switch you need to flip, not touch. if you look at it and see color, its on.

HT2188 I can hear caller but they can not hear me except when using speaker phone

I can hear caller but they can not hear me except when using speaker phone

First of all, make sure that your iPhone as the most recent iOS available. Check in "Settings>General>Software Update".
One other problem could be your microphone. Does it work for anything else other than a call?
Good-Luck!
kpower28
Please mark this as "solved my problem" or "helped me"!

When I connect via face time with my friend's ipad or iphone we can see each other and I can hear them but they can't hear me. HELP!

When I connect from my mac via facetime with my friend's iphone or ipad we can see each other and I can hear them but they can't hear me. The mute is not applied, and the microphone seems to work with other applications. Help!

I have same issue in my MB Air with Snow Leopard. It used to work fine but one day I found that the mic mute was locked on. I went to System and ensured mic was working by seeing the bars move. I went to Facetime > Video drop down and it is all greyed out so not active and the mic symbol in Facetime pane has a line through it (muted) and is dead. I have tried everythinng to UNmute the mic. Two way video is fine and I can hear the other party perfectly. Seems like this happened about the time of a Snow Leopard update but may be wrong. Issue is several months old and, well, getting old! I love Facetime with my grandkids etc. who all use Apple stuff. There HAS to be a way to reactivate the mic in my MB Air. Could someone please help??

TS3367 I have a iphone 5 ...when I face time someone with a iphone 4s....I can see them and hear them but they can not see me. They can hear me but not see me.

I have a iphone 5 ...when I face time someone with a iphone 4s....I can see them and hear them but they can not see me. They can hear me but not see me. what is the problem....

diesel vdub wrote:
Was the device actually unlocked by Verizon?
Just FYI, diesel, per an agreement between Verizon and the FCC which allowed Verizon to buy additional spectrum, all Verizon-model iPhone 5, 5C and 5S models are already unlocked.
Regards.

3/27/14 someone calls me and i cant hear them but they can hear me

3/27/14 Someone calls me and I cant hear them but they can hear me this is happing to my iphone 4s iphone 5 and iphone 5s i power off all devices and turn them back on and they still doing the same thing .... when i call someone it works like normal.... it only happens when they try to call me ???

This happened to me. The chances are, that your headphone socket has some fluff stuck inside it.
If you get your SIM card removal tool, or something similarly pointy in shape, very very gently dig out the fluff and clag inside your headphone socket. You won't be able to see anything of course because it's so far up. After removing some fluff, I also put the nozzle of the vacuum cleaner over the hole, using my hands ot create a bit of a seal, and afterwards my phone worked normally again.
While you're doing it, you may also want to remove any fluff from your charging socket too.
NB - do be careful though, because you don't want to cause any damage up there, but as long as you don't go "attacking" it, you should be fine.

When I Talk To Someone On Facetime I Cant Hear Them But They Can Hear Me

When I Talk To Someone On Facetime I Cant Hear Them But They Can Hear Me

Look at the previous posts on your problem. You can access some of them by looking at the posts on the right side of this page under the heading: More Like This.

Calls have been dropping out mid-call (after initially working) with full reception since upgrading my iPhone 4 to iOS5 (can hear them but they can't hear me).

Calls have been dropping out mid-call (after initially working) with full reception since upgrading my iPhone 4 to iOS5 (can hear them but they can't hear me). The call initially works but then after a minute or so, they stop hearing me, even though I can hear them. Sometimes it goes the other way and I can't hear them.
Please advise how to remedy ASAP.

PS: I have had full reception bars when this has occured on a 3G network in Sydney, Australia (3 Mobile).

New 4s connects with bluetooth in my Lexus, but I have intermittent problems with calls. I can hear them, but they can't hear me. Never did this with 3gs. Anyone else have this problem?

New 4s connected to my Lexus bluetooth. Having intermittent problem with calls. I can hear them, but they can't hear me. Never a problem with 3gs phone. Anyone else having this problem?

I ended up getting a new phone, straight through Apple. I called their technical support and went through all he basics again and they decided to replace it. Was a pretty quick process - after defaulting and resetting the whole phone (about 2 hours), I called them back to inform that there was no change, so they set up the order.
I had to give my CC# so they could hold a charge on it (in case I didn't send my old phone bach, which they sent me a pre-posted package to send it in anyway). Had a brand new iPhone 4S in my hands in 4 days, which was pretty decent. I had uploaded everything previously to iCloud, so setting up the new phone was a snap.
Only thing I really didn't like was they charged me almost 30 bucks for shipping or processing, or something. Not so sure that should have been my responsibility after spending so much on a brand new product, only to have to have it warrantied after, like, a month.

I can't hear other people but they can hear me - skype issue

I was using skype on my mac and i closed the mac lid itself before opening it again, and when i joined the group call again, i couldnt hear anything but they could hear me. i restarted skype, restarted my computer, checked my audio, did the echo test, nothing. I even logged onto a windows computer and still nothing, so it must be something wrong with skype itself, but i cant find anything on it.i can hear notifications, see them, but i cant hear the ringing for the group call or their voices at all, with or without earphones.help?

try resetting the phone- press the home and lock button together until the apple logo appears. or go to the apple store it seems like a software issue

HT4528 how do i turn the volume up when people call me i cant hear them but they can hear me

im having trouble hearing people when they call

Hey kswannus,
I found a document that mentions symptoms similar to what you're experiencing - having a hard time hearing and being heard. I'd follow the troubleshooting steps within and see if that resolves the issue:
iPhone: Can't hear through the receiver or speakers
http://support.apple.com/kb/TS1630
Welcome to Apple Support Communities, and thanks for the question.
Regards,
David

I can hear them but they can't hear me! -- Detailed

Hey. My iPhone has been acting up lately. About 2 months ago Apple replaced my almost-1-year-old iPhone 4 because the circle button wasn't responding. So, now I have a new iPhone 4. I have a Speck case on it and with my old phone had no problems with this. Almost every time I have been making or receiving a call, I would be able to hear the person but they couldn't hear me. Sometimes it would happen right away and other times it would start acting up in the middle of a call. Other times, it would work normally. I do not use any bluetooth devices but I do have a screen protecter on the front screen of my iPhone only. I have checked the speakers on my iPhone and it doesn't look like they are blocked by anything at all. This doesn't happen when I facetime somebody. Could it be because I might have dropped my phone? I have had way worse drops with my old iPhone within the first week I got it and had no problems with it untill about the 9th or 10th month I had it. Again it was just the button not working not the speakers. My phone has no cracks or defects at all. My parents both have iPhones and do not experience this problem. HELP!!!

Ok I tried that and it was fine. I am kind of reluctant to call at&t. What can they do about it?
Thanks!

I can hear caller but they can not hear me

I can hear caller but they cant hear me

First of all, make sure that your iPhone as the most recent iOS available. Check in "Settings>General>Software Update".
One other problem could be your microphone. Does it work for anything else other than a call?
Good-Luck!
kpower28
Please mark this as "solved my problem" or "helped me"!

I can hear people but they can't hear me

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