I can no longer log in with the Weblogic (administrator) user to OBIEE...

Hi all, first post.
We are having a rather difficult time with Oracle Support around here, and we have finally decided to support our installation by ourselves.
Last week he had an issue where our Web catalog was corrupt (BI Presentation didn't start, showing us an HTTP 500 error). We stopped the platform, moved the catalog directory and re-started the platform, so that it could automatically be recreated. We then copied the users and catalog directory back to their original position, and everything seemed to be fine.
Unfortunately, this was not to be. For some reason, our Weblogic (administrator) password cannot log in to the OBIEE front end anymore. We can still manage the platform via EM using this user, though.
The main issue here is that some users created dashboards and reports with the Weblogic user, so they can't modify them now. Also, they are having several issues displaying the results, specifically with the styles. Apparently, styles were lost when we copied the directory, and have no clue as to how to get them back.
So, my question would be - how can we fix this issue?
Thanks for any help!
Edited by: user1118975 on Apr 3, 2012 5:28 PM

Hi,
I assume you are talking about OBIEE dashboard screen , when you mentioned about the OBIEE front end screen.
So, I would like to ask you what error does not throw when you say the weblogic user cannot login to OBIEE? Does it say Invalid Username/password or An error occurred during authenticatio system?
If its the latter, try restarting the services through OPMN and see if you can log back in.
I do not think this might be valid, but you may want to refresh the user GUID's once more. Change the <upgradeandexit> tag in instanceconfig.xml to true and REFRESH_GUID to YES in NQSConfig.ini and restart the BI Services. Once again, revert the parameters and start once more and check.
Hope this helps.
Thank you,
Dhar

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