I can no longer play my music from iTunes on my computer. i get the error prompt: The song (name) could not be used because the original file could not be found. What do I do?
not sure what to add other than to repeat myself. ive lost ability to play music from my iTunes library on my computer. Everything is there but i get an error message that says '"The song (name) could not be found. Would you like to locate it? Then it gives me the option to locate or cancel. i can't do that for 3800 songs!! i have all my music in separate folders by album and all individual selections in an external hard drive. i can play from there but thats clicking on one number at a time. i lost my capability in the process of Microsoft correcting a problem with my outlook program. Why, i haven't a clue. help!!
This happens if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, or that the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout,or vice-versa, and so is looking in slightly the wrong place.
Select a track with an exclamation mark, use Ctrl-I to get info, then cancel when asked to try to locate the track. Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, or a drive letter has changed, it should be possible to reverse the actions.
Alternatively, as long as you can find a location holding the missing files, then you should be able to use my FindTracks script to reconnect them to iTunes .
tt2
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Alijm23 -
Can no longer download purchased music from iTunes
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My connection is fine and this just started happening out of the blue. Can someone offer some direction here?This happens if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, or that the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout,or vice-versa, and so is looking in slightly the wrong place.
Select a track with an exclamation mark, use Ctrl-I to get info, then cancel when asked to try to locate the track. Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, or a drive letter has changed, it should be possible to reverse the actions.
Alternatively, as long as you can find a location holding the missing files, then you should be able to use my FindTracks script to reconnect them to iTunes .
tt2 -
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http://support.apple.com/kb/HT4527 iTunes: How to move your music to a new computer -
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Hi,
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tt2 -
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Apple - Support - iTunes - Contact Us
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