I can no longer unlock my phone or turn it off.
Hello,
I've recently downloaded the iOS 7, and now I cannot slide to unlock my phone, I can't even turn my phone off because it won't allow me to slide it. I am able to pull down the notification center, and pull up the control center but when I do this I am unable to press anything if both centers. I can't even access my camera from the lock screen anymore! There was no water spillage, I didn't drop to on the floor. I just locked the screen, and put it on my desk. Came back to it, and it wouldn't open. Prior to this issue my phone was very VERY buggy with almost everything. There was multiple crashes and multiple viewing issues. Please help me! My iphone is my only source of contact besides my ipad (which I'm using now) and I'm a college student who's desperate. Thank you!
Hey BrittanyAlexan,
I would first try to reset the device:
Resetting your device
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
via: iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
And if that doesn't resolve the issue then I would backup the device to iTunes and restore it. Just be cautious and back up first, since restoring deletes all content and settings:
iOS: How to back up and restore your content
http://support.apple.com/kb/HT1766
Sincerely,
Delgadoh
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