I can not use the new Itunes. I have managed to erase my shuffle and can not get any songs from my library onto my ipod shuffle now!!!!!! Tutorials do not help!!!!

Ineed a manual to use the new Itunes. The simple easy to use version is gone. The new version is TOO complicated !!!!!!!

Hello SandyGF
I would check out the following article that will bring back the sidebar that will make iTunes a little more familiar and get you back on track with syncing your iPod Shuffle.
iTunes 11: Frequently used features
http://support.apple.com/kb/HT5649
Thanks for using Apple Support Communities.
Regards,
-Norm G.

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I have a powerbook g4 laptop and I can't install the new itunes 10 because It requires OS 10.51 and I'm running OS 10.41...What is the best way to update to OS 10.51?

I have a PowerBook G4 laptop running OS 10.41. The iTunes store recently required a download to the new iTunes 10, which I downloaded but couldn't install because it require OS 10.5. I only use my computer to surf internet and store music. How can I get iTunes to work so I can purchase music again?

Try using iTunes 9.2.1.
(60367)

Can i get my music from windows media onto my iPod shuffle

I lost all the music on my ipod shuffle. It seems that my itunes library is empty. Can I get the music from Windows media player on a pc running windows xp and put it on my ipod? Thanks

your itunes account is your email address. you can try to see if you can sign in. you can always use one of these programs yamipod or music rescue.

ICould is forcing songs from my library onto my iPod touch 5th gen, and they can't be deleted or removed. How do I fix this?

I share a library with my parents, and some of their songs are apparently stored in the iCloud. These songs are showing up in the library on my device with the cloud image next to them, giving me the option to download them from the cloud, but they are already on my device. They play when I shuffle through my library, which is something they shouldn't do if I haven't downloaded them, right? I've tried going to the setting and shutting off the show all songs and all that does is show the same songs as of they are downloaded onto my iPod (which they are). I just want these songs off of my device. How would I go about accomplishing this?

Hi Kkuppertz,
Welcome to the Support Communities! If the songs reside on your iPhone, you should be able to delete them per the instructions below. If you see the download icon, you may need to actually download the song before you can actually delete it from your iPhone. Click on the link below for complete details. I've highlighted the part that pertains to deleting songs.
How to delete content you've downloaded from the iTunes Store, App Store, iBooks Store, or Mac App Store - Apple Support
http://support.apple.com/en-us/HT5772
iPhone, iPad, or iPod touch
Tap the Music app.
Tap the Songs category.
Swipe left over the song you want to delete.
Tap Delete.
I hope this information helps ....
- Judy

I have a mac black that I bought in August of 2008. I also just bought a new iphone 5S and it is not compatible with my itunes. I can not download the new itunes because my software is 10.5.8 and I need 10.6.8 but it is not available. Help!

I just need to know how to update any software so I don't have to buy a new computer to use my itunes with my new phone.

See if your hardware supports Snow Leopard
System Requirements
Mac
Mac computer with an Intel processor
5 GB free hard drive space
1 GB RAM
DVD drive for installation
Snow Leopard US$19.99 order below:
http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard

How can i transfer the entire itunes program (not the library,but the actual program itself) from one cpu to another? I have the older version that has the slide feature. I can't stand the new itunes.

HOW CAN I TRANSFER THE ITUNES PROGRAM ( NOT THE LIBRARIES,BUT THE ACTUALLY EXE PROGRAM ) FROM ONE CPU TO ANOTHER. I CAN'T
STAND THE NEW ITUNES. I WANT TO TRANSFER MY OLD ONE THAT STILL HAS THE SLIDER FEATURE. THANKS

Sounds like you've already installed iTunes 11 and are now trying to downgrade. To do so successfully you will also need access to a pre-upgrade copy of your library as set out below...
The main differences between iTunes 11 and earlier versions are the loss of coverflow and ability to have multiple windows open.
In Windows, you can restore much of the look & feel of iTunes 10.7 with these shortcuts:
ALT to temporarily display the menu bar
CTRL+B to show or hide the menu bar
CTRL+S to show or hide the sidebar
CTRL+/ to show or hide the status bar (won't hide for me on Win XP)
Click the magnifying glass top right and untick Search Entire Library to restore the old search behaviour
Use View > Hide <Media Kind> in the cloud or Edit > Preferences > Store and untick Show iTunes in the cloud purchases to hide the cloud items. The second method eliminates the cloud status column (and may let iTunes start up more quickly)
If you don't like having different coloured background & text in the Album (Grid) view use Edit > Preferences > General and untick Use custom colours for open albums, movies, etc.
With iTunes 11.0.3 you can enable artwork in the Songs & List views from View > Show View Options (CTRL+J) making it more like the old Album List view.
If you still feel the need to roll back to iTunes 10.7 first download a copy of the 32 bit installer or 64 bit installer as appropriate, uninstall iTunes and supporting software, i.e. Apple Application Support & Apple Mobile Device Support. Reboot. Restore the pre-upgrade version of your library database as per the diagram below, then install iTunes 10.7.
See iTunes Folder Watch for a tool to scan the media folder and catch up with any changes made since the backup file was created.
tt2

I purchased an album and didn't receive all of the cuts. I have Itunes 9.2.1 so I can't use the new "download past purchases" feature. How do I get the rest of the songs?

I purchased an album and didn't receive all of the songs. I have iTunes 9.2.1 so I can't use the new 'Downloading past purchases" feature. How do I get the other songs? Using an Iphone 3Gs

Look under the Store menu in iTunes on your computer for the "Check for available downloads" command and run that. You may find the tracks there to be downloaded.
If not, contact the iTunes Store Customer Service department from their Support page (select the category and subcategory closest to the issue you're reporting and you'll find either an "Express Lane" button - just follow the instructions to get to the contact form, or an "Email Us" button) and explain the problem to them.
Regards.

My phone number appears on my daughters iTouch and she can receive my text messages. If I need to creaye a new user account for her itouch, can i use the same iTunes account or do i need to create a new iTunes account?

My phone number appears in my daughters list of acceptable numbers to receive texts or messages on her iTouch.
I sync her iTouch on my iTunes account.
Do I need to create a separate iTunes account for her to prevent this from happening? or can i use the same itunes account and just create a separate a differne user name for the same itunes account?
If i need to create a separate iTunes account, how can i save her data and game levels?

I recommend that you
Create a NEW account/ID for her using these instructions. Make sure you follow the instructions. Many do not and if you do not you will not get the None option. You must use an email address that you have not used with Apple before.
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
Use the new ID on her iPod but only for:
Settings>Messages>Send and Receive
Settings>FaceTime
and Settings>iCloud if you want her to have separate Contacts Calendar and some other things.
Continue to use the same/common Apple ID for Settings>iTunes and App stores so you can share purchases.

My old iMac and OS 10.4 will not accept the New iTunes Version 10 application and I can't get past the screen offering to download iTunes 10. This is wrong and I need help getting past this situation. Help!

My old iMac and OS 10.4 will not accept the New iTunes Version 10 application and I can't get past the screen offering to download iTunes 10. This is wrong and I need help getting past this situation. Help!

Sure, you can get around it if you don't need the newest version of iTunes. I still use version 7.5 because the newer versions didn't strike me as offering anything I needed.
If you do need a version 10-something then you will have to upgrade your operating system to Leopard (fi your computer will support it) at least. If you need 10.5 for some reason then there's no getting around it, you will have to buy a new computer.

I can't install the new itunes after downloading the message says "this saftware requires mac OSX 10.6.8 or later. I have a new iphone 5 that I can't use until I update my itunes. What do I do?

I can't install the new itunes after downloading the message says "this saftware requires mac OSX 10.6.8 or later" I have a new iphone 5 that I can't use until I update my itunes. What do I do?

You will need to Upgrade to Snow Leopard to get a Compatible version of iTunes to Sync your Device.
Snow Leopard = OS X 10.6.x
It is Not available as a download... It is a Paid Upgrade.
Do this first...
Check that your Mac meets the System Requirements for Snow Leopard...
Snow Leopard Tech Specs
http://support.apple.com/kb/SP575
If so... Purchase a Snow Leopard Install Disc...
http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
Other countries...
http://support.apple.com/kb/HE57
After the Successful Install, run Software Update to get the latest updates for Snow Leopard.
Be sure to make a Backup of your Current System Before Upgrading...

HT1208 Where do I find a tutorial about how to use the new iTunes? I have version 11.1.3 (8). I looked on the Apple web site but only found info extolling the virtues of iTunes, not how to use it.

Where do I find a tutorial about how to use the new iTunes? I have version 11.1.3 (8). I looked on the Apple web site but only found info extolling the virtues of iTunes, not how to use it.

Use it the same way as previously.
ctrl B shows the menus.
ctrl S shows the sidebar.
What else do you need help with?

When i connect my ipod to my computer it says unknown device however my ipod still charges i can not sync the new music i have on itunes

when i connect my ipod to my computer it says unknown device however my ipod still charges i can not sync the new music i have on itunes

iOS: Device not recognized in iTunes for Mac OS X
Or
See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem

I can not install the new iTunes

I can not install the new iTunes. Always appears the message:
Of assembly "MicrosofF.VC80.CRT.Type="win 32", version="8.0.50727.4053".publickeytoken=1fc8bGa 1 e 183 3b".processer Architecture=ämd64". please ref. to helpand Support jus more information. Hresult: 0 x 8007054F.

ME 222222222222222222222222
this is my problem
Just 2 days ago i uninstalled itunes because it wasn't letting me update to ios5. So i uninstalled it. Then when i tried to install it came up with
an error occurred during the installation of assembly"Microsoft.VC80.CRT.type="win32",version="8.0.507276195",publicKeyToken ="1fc8b3b9a1e18e3b",processorArchitecture="x86"'.Please refer to Help and Support for more information. HRESULT: 0x8007054F
The installation started to roll back and then it came up with
The Service 'Apple Mobile Device' (Apple Mobile Device) failed to start.Verify that you have sufficient priviliges to start system services.
Then i clicked retry and it came up with
Could not open key:
UNKNOWN\Components\2FBF74B8EFDC1654F863E83452159AC3\46B5A9879DD95AB419A50FCFA0B1 B7EF.Verify that you have sufficient access to that key, or contact your supportpersonnel
I uninstalled all my programs related to apple. But when i try to install itunes Bonjour and Apple Mobile Device always comes up again.
I have a Dell Inspiron 15R running on Windows 7 x64 bit. I really need help badly. Can i know if i will ever have itunes ever again?
And a lot of my updates have failed by the way in the last couple of days!

Can I use the same iTunes account for 2 iPads without having the same apps on both?

Can I use the same iTunes account for 2 iPads without having the same apps on both? Everytime I try to sync my new iPad, it syncs all the apps that are on my account. If I can do this, can someone tell me how please???

Yes you can, easily. When you plug the first pad in to sync, note the name of the pad on the last pane. Set up for that device whatever you want to sync. When you are done, plug the second pad in. Make sure it has a different name on the left pane. Then sync to that pad whatever you want. I tunes will remember what you did on each pad, and will start from there the next time you plug in.

I updated my 4s to ios7 and the phone is now completly dead. I tried to restore it with the new itunes but it won't restore. If you can't get the download be glad! Anyone have any ideas other than going out and buying a new Samsung phone?

I updated my 4s to ios7 and the phone is now completly dead. I tried to restore it with the new itunes but it won't restore. If you can't get the download be glad! Anyone have any ideas other than going out and buying a new Samsung phone? I don't really need a paper weight.

No not jailbroken. After the update which took about 45 minutes. The phone went black. Dead. Wouldn't restart. Using the new itunes I tried to restore it. It went through the motions; the white Apple and progress bar appeared on the iphone screen. Then I got a message "Itunes has detected an iphone in recovery mode. You must restore this iphone before it can be used with itunes." Then the phone went completly dead again. I Repeated the process and got the same results. Is there another way to restore the phone if it's dead, besides itunes?

I can not use the new Itunes. I have managed to erase my shuffle and can not get any songs from my library onto my ipod shuffle now!!!!!! Tutorials do not help!!!!

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