I can see my music library but when I go to shop the itunes store it's blank

I can see my music library but when I go to itunes store it's blank what happened?

I have the same issue with the blank store. I have my music I already have but I can't buy or preview any songs that the store finds for me. That's my main issue.

Similar Messages

  • I just got the new itunes and I can open itunes and see my music but whenI try and go to the itunes store it just loads to a white page. I try and refresh and go to the home page and nothing happens. I can sign into my account and the tabs for the itunes

    I just got the new itunes and I can open itunes and see my music but whenI try and go to the itunes store it just loads to a white page. I try and refresh and go to the home page and nothing happens. I can sign into my account and the tabs for the itunes store pop up like they normally would when browsing the itunes store but when I click on one of them, it is a blank page. Is there a setting I need to change? Does it just take an extremely long time to load? Please help!!

    Bucktr09:
    I'm having the exact same problem.  I upgraded to the newest version of iTunes on my iMac and ever since I did the store is a blank white screen.  I can get my library content but the store is a no go.  Is there any one out there with a solution?

  • I just purchased an iPad air everything is working properly except my bookmarks. They transferred but my only option is to add. In other words I can see my old bookmarks but when I press on one the only option I get is add. Can somebody help me.

    I just purchased an iPad air, everything is working properly except my bookmarks. They transferred but my only option is to add. In other words I can see my old bookmarks but when I press on one the only option I get is add. Can somebody help me.

    Safari: The bookmarks are under the little book icon left of the + icon.

  • I recently upgraded computer to windows 7.  When I open itunes I am able to see my music library, but unable to play.  Gives an error message of "Could not be found".  How do I retrieve my library contents?

    I recently upgraded computer to Windows 7.  When I open itunes I am able to see my music library, but unable to play.  Gives an error message of "Could not be found".  How do I retrieve my library contents?

    Hello ehoff5,
    I would be concerned too if I was not able to play my music in iTunes.  It sounds like the music files may be in a location that iTunes is not expecting.  I recommend reviewing the following articles to locate you music files on your computer:
    iTunes: Finding lost media and downloads
    http://support.apple.com/kb/ts1408
    Where are my iTunes files located?
    http://support.apple.com/kb/ht1391
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • HT204406 I purchased music on my iPad (and it works fine).  It populated my purchased list on my home computer but will not download ?? when I access it in the iTunes store I can click on play but nothing happens-how do I get it to download on my computer

    I purchased music on my iPad (and it works fine).  It populated my purchased list on my home computer but will not download (purchase is no longer a given option) ?? when I access it in the iTunes store I can click on play but nothing happens…how do I get it to download on my computer ?

    If you connect your iPad to your computer's iTunes and do File > Devices > Transfer Purchases then it should copy over to your iTunes library. Depending upon what country that you are in you might also be able to redownload it on your computer's iTunes via the Purchased link under Quicklinks on the right-hand side of the iTunes store homepage.

  • My mac seems to be frozen on an internet page.  I cant force quit.  I can't control+options+command+esc.  I can't access my activity monitor.  I can see my mouse moving but when I click on anything, it doesn't seem to engage or recognize it.  Fix?

    My mac seems to be frozen on an internet page.  I can't force quit.  I can't control+options+command+esc.  I can't access my activity monitor.  I CAN see my mouse moving but when I click on anything, it doesn't seem to engage or recognize it.  Fix?

    Thank you.  There is a bigger issue.  It is not the web page that is the problem.  It is that I can see my mouse moving and can move it along the bottom toolbar and the options will highlight but I can't click on anything.  I can see the apple icon to get to force quit but cant click on it. 
    I used your suggestion and force quit came up but I can't select the option to force quit... not even with my arrows and enter/return key.  Any other thoughts?
    Thank you.

  • I can access my music library, but not the Itunes store. Just getting a white screen. It starts to connect but just stops. Any suggestions?

    I can access my music library, but Itunes Store is not opening. I am just getting a white screen. Any suggestions?

    Reset the device:
    Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
    If that doesn't help, tap Settings > General > Reset > Reset All Settings
    If that didn't help, tap Settings > General > Reset > Reset Network Settings
    You will have to re enter the Wi-Fi password.
    If that doesn't help, try here >  iOS: Troubleshooting Wi-Fi networks and connections
    No data is lost due to a reset.

  • When I use Firefox without menu bar I can see bookmarks. How ever when I activate menu bar the bookmark is missing from toolbar. I tried opening in safe mode and resetting toolbar but it didn't fix the issue. I am using version 7.0

    When I use Firefox without menu bar I can see bookmarks. How ever when I activate menu bar the bookmark is missing from toolbar. I tried opening in safe mode and resetting toolbar but it didn't fix the issue. I am using version 7.0

    Do you mean the Bookmarks Menu button on the Navigation Toolbar?
    You only see that button if the menu bar is hidden.

  • I pre ordered a album but it doesn't appear in my music library but when i go into itunes it says "purchased", help please

    i pre ordered a album but it doesn't appear in my music library but when i go into itunes it says "purchased", help please

    HAs the album been released yet?

  • (ios5 ipad bugs)I can't get changes of album art, artist, album and other tags to show up in the iPad music player, but they show up correctly in the iTunes device view. Certain random songs do not sync correctly.   Wifi sync hasn't worked yet.

    (ios5 ipad bugs)I can't get changes of album art, artist, album and other tags to show up in the iPad music player, but they show up correctly in the iTunes device view. Certain random songs do not sync correctly.   Wifi sync hasn't worked yet.
    I mostly use technology for education and professional audiovisuals and lights.
    I don't sync  music because I use music from at least 4 different computers. (manually mange music)
    I use my iPad to play performance tracks for church and a local gospel group out of our church, Won4Christ.
    I chose to buy the iPad because the laptop of one of the group members (dellxps running iTunes) was randomly losing and mixing up music and I wanted a more stable option that was bigger than my iPod touch.
    I tried to add some data to music libraries that I previously added to my iPad, but the data only shows up when looking at the device in iTunes.
    Wifi sync has not worked on either my laptop or desktop ( both running windows 7 enterprise 64 and newest iTunes) not really a big issue, but very annoying
    When browsing through library playlist albums on the iPad, random artwork shows up on playlists with no artwork that you touch while dragging, and it does not go away until you change to another navigation tab and back.
    Random songs out of hundreds that I added showed up in iTunes grayed out with a sync circle beside them.  Those songs would play back okay on the iPad but were unplayable through the iTunes device view.  I had to delete the songs manually through the library along with the playlist and add them again. 
    These seem to be major stability bugs in the "new" music app and iTunes.  My only option right now seems to be to delete the songs that I want to change and re-add them with the changes already applied rather than changing the id3 tags and artwork on the existing music. I hope apple will release updates to resolve these issues. 
    Thank you for actually making it to the end of this manuscript of annoyances.

    Just wondered if anyone had any other suggestions.

  • TS1368 when i try to access the itunes store to buy music, it loads at the top and says connecting to itunes store..then it loads all the way and goes to a blank page. it loads and seems like it is will work, but then goes to a blank page. Why is it doing

    when i try to access the itunes store to buy music, it loads at the top and says connecting to itunes store..then it loads all the way and goes to a blank page. it loads and seems like it is will work, but then goes to a blank page. Why is it doing this?

    Hello katyhale,
    I found a couple of articles that might help with the issue you are experiencing with the iTunes Store.
    If you are getting a white screen when accessing the iTunes Store and using a Windows computer, I recommend reviewing this article:
    Apple software on Windows: May see performance issues and blank iTunes Store
    http://support.apple.com/kb/TS4123
    If you are still not able to access the store, I recommend the following article:
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • I have thumbnails in my iPhoto library but when I click on them the screen is black

    I have thumbnails on my iPhoto library but when I click on them the screen is black.  I have had my computer in 2-3 times for this issue and the library is corrupt, or so I was told.  This doesn't make sense since the photos are obviously in my library some where.  Any thoughts what is going on?

    Using iPhoto Library Manager  to Rebuild Your iPhoto Library
    Download iPhoto Library Manager and launch.
    Click on the Add Library button,                         
    and select the library you want to add from those in the selection window.
    Now that the library is listed in the left hand pane of iPLM, click on your library and go to the Library ➙ Rebuild Library menu option
    In the next  window name the new library and select the location you want it to be placed.
    Click on the Create button.
    Note 1: This creates a new library based on the LIbraryData.xml file in the library and will recover Events, Albums, keywords, titles and comments. However, books, calendars, cards and slideshows will be lost.
    Note 2:  Your current library will be left untouched for further attempts at a fix if so desired.

  • My apple TV will not display anything although it [the TV] meets all of the requirements. It worked for about four or five days and than stopped yesterday, but when i brought it to the apple store, it connected fine to their tv. Any help or suggestion?

    My apple TV will not display anything although it [the TV] meets all of the requirements. It worked for about four or five days and than stopped yesterday, but when i brought it to the apple store, it connected fine to their tv. Any help or suggestion?

    mrdctaylor wrote:
    Since I updated to the latest/greatest version of the software I can no longer put my Apple TV to sleep by holding down the middle button.
    Thanks!
    Apple have changed this setting with the Apple TV Software Update 5.1:
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    Feature
    Summary
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    Accept invitations for Shared Photo Streams, browse photos and comments, and receive notifications of new content.
    AirPlay
    Send audio content from Apple TV to AirPlay-enabled speakers and devices (including AirPort Express and other Apple TVs). Also includes the ability to require an onscreen code to use AirPlay with your Apple TV.
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    Save multiple iTunes accounts and switch quickly between them.
    Trailers
    Search movie trailers. In the United States, see show times for local theaters.
    Screen savers
    New Cascade, Shrinking Tiles, and Sliding Panels screen savers.
    Main menu
    Reorder icons on the second page by holding down the select button on the remote.
    Subtitles
    SDH support for the deaf and hard-of-hearing as well as improvements to viewing and selecting subtitles.
    Network configuration
    Support for setting up advanced network options using configuration profiles. Seehttp://support.apple.com/kb/HT5437 for more information.
    Stability and performance
    Includes general performance and stability improvements.
    If you don't like this, you can leave feedback here: Apple Feedback

  • I get a connection timed out error when trying to connect to the itunes store, if I have pending downloads they show up and I can download, also I was able to access my account, yet I can't access other parts of the store, I am in greece on a macbook pro

    I am from the states and am in Greece on vacation.  I have a good wifi connection yet keep getting a connection timed out error when I try to access the itunes store.  It is funny because pending downloads show up in the cue, and they download no problem.  I can also open my account.  When I try to go the the movies or music section of the stor though it just times out.  I tried updating to the latest itunes software and restarting, also I checked all the proxy boxes in the network section of the settings then unchecked them all and restarted and it keeps doing the same thing.  Any help would be appreciated.
    Thanks

    Welcome to AD!
    There's been plenty of posts about Norton & the removal tool here. Unfortunately many folks seem to not even know it comes pre-installed on most PCs! Even a trial version, never used or long since expired can cause problems - and not just with iTunes.
    Anyone with a Dell, HP, Gateway EEE PC, Asus ..... what Windows PC manufacturer does NOT have this junk software pre-installed?
    Almost all of them have made deals with Symantec to pre-install it.
    Horrible, horrible software.
    Anyway, glad you finally solved your problem.

  • HT1527 when attempting to connect to the itunes store, the status message says "accessing itunes store..." but never connects.  how do i resolve this?

    when attempting to connect to the itunes store, the status message says "accessing itunes store..." but never connects.  how do i resolve this?

    Close your iTunes,
    Go to command Prompt -
    (Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
    (Win XP SP2 n above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
    In the "Command Prompt" screen, type in
    netsh winsock reset
    Hit "ENTER" key
    Restart your computer.
    If you do get a prompt after restart windows to remap LSP, just click NO.
    Now launch your iTunes and see if it is working now.
    If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
    iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
    http://support.apple.com/kb/TS4123?viewlocale=en_US

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