I can't get Firefox to work (unable to connect) yet IE works fine. Here's the crash ID: ID: 73f9c4c7-86e9-4bfa-b05a-302772140109
I've tried resetting it to the defaults but that didn't help.
bp-73f9c4c7-86e9-4bfa-b05a-302772140109
''(added the crash ID to the thread body - c)''
You can install the beta version alongside of the current release with its own profile.Then you can check out if this helps to avoid the crashes and can still go back the the release version at any time by clicking its desktop shortcut.
You can install multiple Firefox versions via a custom install in different installation folders and keep the current release version installed to be able to fallback to the release version in cases when the beta build isn't working properly.
Make sure not to start Firefox after the installation has finished and use the Profile Manager to create a new (separate) profile for each version.
Use the Profile Manager to create a new profile for this version, so make sure not to start Firefox after the installation has finished.
* https://support.mozilla.com/kb/Custom+installation+of+Firefox+on+Windows
Create a desktop shortcut with -P "profile" appended to the target to launch each Firefox version with its own profile.<br />
The "profile" parameter is the name as seen in the Profile Manager and not the folder name on the hard drive.
* http://kb.mozillazine.org/Creating_a_new_Firefox_profile_on_Windows
* http://kb.mozillazine.org/Shortcut_to_a_specific_profile
* http://kb.mozillazine.org/Bypassing_the_Profile_Manager
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Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) as a test.
*http://www.bleepingcomputer.com/tutorials/how-to-start-windows-in-safe-mode/
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
*Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
*Do NOT click the Reset button on the Safe Mode start window
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
If you do not keep changes after a restart or otherwise have problems with preferences, see:
*http://kb.mozillazine.org/Preferences_not_saved -
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Here are the system requirements:
https://wiki.mozilla.org/Mobile/Platforms/Android#System_Requirements
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See:
*https://support.mozilla.org/kb/Server+not+found
*https://support.mozilla.org/kb/Firewalls
See also:
*http://kb.mozillazine.org/Error_loading_websites
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thanksI have been having problems with Firefox for some time now. I have a HP running a AMD Athlon II X4 (Windows 7). Only major software is PC Tools PC Doctor, Skype, and other MS Office software.
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I have tried on my pc and tablet to get fire fox to work but I cant and their is an assumption on your help that its all straight forward, and I desperately need a better search engine then google for both myself and my partners research for University degrees because to call Google shit would be demeaning to shit as it has great uses in the garden and produces good results while google just reproduces more of itself in between selling you guessed it more shit, im old and only reasonably 'geeky' but would desperately love to use your product as it is as good as you say and would make research a lot easier, cheers dave [ed removed email]
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