I can't open iTunes or quicktime, help!

When I try to open quicktime or iTunes, the little black arrow appears for a few seconds under the icon on my dock and then quits and says "The application Quicktime/ iTunes quit unexpectedly". I've had several mac problems and I'm getting VERY frustrated. PLEASE HELP.

The KB article"Mac OS X 10.3.9, 10.4: Some Apple applications don't open" might help to solve your problem.
I've had several mac problems and I'm getting VERY frustrated.
If the problems were software related and Archive and Install can solve them.
M
17' iMac 800 MHz, 768 MB RAM, 200 GB HD, DL burner Mac OS X (10.4.8) iTunes 7.0.2

Similar Messages

I can not open itunes without quicktime 7.5.5 why ?

i can not open itunes without quicktime 7.5.5 why ?

You don't provide us with much background infomation such as operating system version you are using, but usually when I see this kind of question it gets answered by:
QuickTime 7.5.5 for Leopard - http://support.apple.com/kb/DL27
QuickTime 7.7 for Leopard - http://support.apple.com/kb/dl761
= New version of Quicktime installed but application reports it needs to have that version installed =
Open Application > Utilities > System Profiler and check the Quicktime version in Frameworks vs. the version in Applications. I recently helped where the person had re-installed their operating system. It had kept the newer Player application but had reverted to an earlier version of the underlying support framework files which many applications utilize. Re-installing Quicktime 7.7 took care of the problem. Do this manually, not with Software Update.
Installation get stuck at "configuring installation" - https://discussions.apple.com/thread/2592979?threadID=2592979 - uninstall Quicktime before installing.

Did latest update for itunes and now can't open Itunes. Get pop of :itunes was not installed correctly.Please reinstall itunes. Error 7 (Windows Error 126). Have reinstalled various times and still can't open itunes. Please help.

Did latest update for itunes and now can't open Itunes. Get pop of :itunes was not installed correctly.Please reinstall itunes. Error 7 (Windows Error 126). Have reinstalled various times and still can't open itunes. Please help.

Repair Apple Application Support.
START/CONTROL PANEL/PROGRAMS N FEATURES/highlight APPLE APPLICATION SUPPORT, then click the REPAIR button

Can't open itunes or quicktime

About a month ago I tried to copy a dvd on my computer, turned out the dvd was in very bad shape and I couldn't do it. A few days later, I tried to open my iTunes and I got the message, "iTunes has encountered a problem and needs to close." I can't remember how I discovered that my Quicktime was having problems, but when I tried to open Quicktime to see what was going on, it absolutely would not open. I've tried re-installing both. I've tried deleating both and re-installing, nothing works. I've actually only been able to delete Quicktime once. I keep getting an error message when I try to delete Quicktime. I'm not sure why I was able to once. I'm very frusterated and can't find my issue anywhere on the support site. Can some one help? I can't even find a phone number to call for help. Please help.
Dell Windows XP
Dell Windows XP
Dell Windows XP
Dell Windows XP
Dell Windows XP

RUNDLL
An exception occurred while trying to run
"C:\WINDOWS\system32\shell32.dll,Control_RunDLL"C:\Pro
gramFiles\QuickTime\QTSystem\QuickTime.cp\",QuickTime"
OK
It's looking for the QuickTime.cpl in the right
place, so that rules out certain complications
involved with installing a Codec Pack or another
program containing non-standard "QuickTime"
componentry.
So let's try swapping out your QuickTime.
Download and install the Windows Installer CleanUp
utility. then use it to clear any existing
QuickTime installation configuration
information from your PC (Launch CleanUp, find the
QuickTime entry in the list of programs shown in
CleanUp, select the QuickTime entry and click
remove):
Descrip
tion of the Windows Installer CleanUp Utility
Next, we’ll manually remove leftover program files
and folders.
1. On the Start menu, click My Computer (or
double-click My Computer on the Desktop).
2. In My Computer, open Local Disk.
3. Open Program Files.
4. Right-click on the QuickTime folder and click
Delete from the shortcut menu.
5. Navigate to C:\Windows\system32\.
6. Remove the files QuickTime.qts and
QuicktimeVR.qtx.
7. Restart your computer.
next, we'll try to get a fresh copy of QuickTime into
your PC by doing a repair install of
itunes.
switch off antivirus and antispyware applications
prior to the repair install.
go into Add/Remove and select itunes. click "Change"
and then click "Repair".
if the repair install goes through okay, restart the
PC and try launching itunes again. does it launch
properly now?
I tried your suggestion. I'm not very computer knowledgable, but I tried my best. I was able to install the Installer CleanUp Utility, which is where I thought I would have problems. So, I accomplished all that, I was able to make it all the way through deleting the QuickTime folder. When it came to navigating to the C:\Windows\system321. and remove the QuickTime.qts and QuickTimeVR.qtx. I had problems. I don't know if I was in the right area, but I went to the Local Disc and opened it, then opened the Windows folder, clicked on System32 and deleted anything pretaining to QuickTime. I re-started the computer, repaired the itunes file, with my antivirus off and re-started my computer again, but I still can't open itunes, I get the same message. I forgot to mention on my post that I don't know that much about computers, I just know the basics. But I do try to figure things out.
Dell Windows XP 60GB iPod video

I keep getting the following message: Runtime Error...Microsoft Visual C + Runtime Library Program C:\Program Files\iTunes\iTunes.exe R6034 An application has made an attempt to load the C runtime library incorrectly and can't open iTunes now. Help!!

I keep getting the following message:
Runtime Error...Microsoft Visual C++ Runtime Library Program C:\Program Files\iTunes\iTunes.exe
R6034 An application has made an attempt to load the C runtime library incorrectly and can't open iTunes now.
Please could someone help with this query as I am at a loss as to why this problem is now occurring? Thank you.

Check the user tip below.
https://discussions.apple.com/docs/DOC-6562

Data Execution Prevention (DEP) - Can't open iTunes!! help!

As above, everytime I try and open iTunes a window appears saying DEP has closed the programme to prevent my computer being damaged. I've run all the clearing exercises of iTunes and Quicktime and re-installed it but to no avail. This has only happened after I upgraded iTunes recently. I am using Vista and I have tried allowing iTunes in the DEP control panel however it says DEP must be working in order to execute this programme.
Please can someone help me out!! I don't want to have to system restore!

Have you downloaded and installed Windows Vista Service Pack 1 yet?
This may assist you with that you are running into. If you have already done this let me know. Could still potentially be something going on with the Apple Software.
If this is the case the link below describes how to fully clean out Apple Software. Possible file that belongs to Apple may of become corrupted and thus causing iTunes not to launch Properly.
But before you check the article out. Have you right clicked on the iTunes Application and chose Run as Administrator?
You can also right click on the iTunes App, Select Properties, and select Compatibility Mode - And make sure that is not turned on and set for something else. As this could potentially be running in a different mode.
http://support.apple.com/kb/HT1926?viewlocale=en_US

AFTER DOWNLOADING 7.0 ON IPHONE I CAN NOT OPEN ITUNES

i download 7.0 on my iphone 5 but now can not open itunes on it
help!!!

Hello there, DAGDJSR.
To troubleshoot any application I would recommend the Troubleshooting Assistant that follows:
Apple - Support - iPhone - Application Troubleshooting Assistant
http://www.apple.com/support/iphone/assistant/application/
When you perform the "Close out" section, since this screen hasn't been updated to iOS 7 remember to swipe up on the screenshot that shows of each application. Once you've closed all apps, then follow through on the remainder of the steps in the Assistant.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D.

Can't open iTunes on my computer. All collapsed, rebouting doesn't help.

Can't open iTunes on my computer. All collapsed, rebouting doesn't help.

Try removing iTunes, Apple Application Support, and the related Apple software using Control Panel. For a walkthough on the process, check out this Apple document -> Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
Then try downloading and reinstalling the latest version of iTunes from here -> Apple - iTunes - Download iTunes Now

I can't open iTunes, dialogue says I need QuickTime 7.5.5.

I can't open iTunes, dialogue says I need QuickTime 7.5.5, but when I download the upgrade it won't install over my QuickTime Pro 7.2.1. How do I upgrade QT so it'll be compatible with my iTunes?
-Rob

BDA and TMM,
Excellent thanks. I've got iTunes working now, after downloading the latest version of iTunes by clicking Software Update from the Apple menu. And I downloaded QuickTime 7.7 from the links you recommended, BDA. For some reason I'd been unable to locate the latest QT for Leopard no matter how hard I tried—it was probably staring me in the face all the while.
Much appreciated,
-Rob

I can not open iTunes. It started when an upgrade appeared. Now I get this message when I try to open itunes. can not find MSVCR80.dll Then I get ERROR 7 (windows error 126) I tried reinstalling iTunes but that did not help. Please Help Me!

I can not open itunes on my computer. It started when an upgrade appeared. Now I get a message that states This application has failed to start because MSVCR80.dll was not found. Re-installing the application may fix this problem. I tried to reinsall the application but it did not help. I also get a message iTunes was not installed correctly. Please reinstall iTunes Error 7 (Windows error 126) Please Help me!

Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
(99623)

All of a sudden I'm getting a 'itunes.exe - system error It says the program can't start because MSVCR80.dll is missing from your computer. Try reinstalling the program to fix this problem. I have tried to reinstall and still can't open itunes. help!

all of a sudden I'm getting a 'itunes.exe - system error It says the program can't start because MSVCR80.dll is missing from your computer. Try reinstalling the program to fix this problem. I have tried to reinstall and still can't open itunes. help!

Try the following user tip:
Troubleshooting issues with iTunes for Windows updates

TS1717 I can't open Itunes, I have an error that says says MSVCR80.dll is not found. I have tried twice to uninstall and reinstall but keep getting the same error message. Can anyone help?

I can't open ITunes, I have an error message that says MSVCR80.dll is not found. Is anyone able to help solve this issue for me. I have tried to unistall and reinstall ITunes twice but continue to get the same error message.

A msi file is short for microsoft installer. It normally is for installation, removal, and maintenance for a program. So iTunes.msi would be used for the updating of the program. For some reason it isnt finding this so we can't update, install, or remove it.
From what I have seen windows installer cleanup utility solved related problems before.
I found this forum about removing and installing a new iTunes. It was about someone who was trying to isntall iTunes, and was looking for msi file and asked for help. Using this should allow you to be able to install iTunes. It won't give you the msi file but will allow you to isntall iTunes over again.
This was what was said.
Another option in case you can't get an msi. (Or even if you can ... the msi's mentioned in the messages may be damaged rather than missing.)
Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. (The results from mydigitallife and Major Geeks are worth checking.)
After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove".
Restart the PC, and try another iTunes install. Does it go through properly this time?

Can't open iTunes. Get this msg: "The iTunes Library file is locked, on a locked disk, or you do not have write permission for this file." HELP!

Can't open iTunes. Get this msg: "The iTunes Library file is locked, on a locked disk, or you do not have write permission for this file." HELP!

go to the directory where the itunes librairy is stored (google search!). Select the file hit "command+i" on your keyboard or control click on the file and select get info. there is an option to either lock or ulock the file. unlock it. restart your computer and see if it works.

Can't open iTunes! help!

Can't open iTunes. tried deleting & reinstalling iTunes
message comes up:
The procedure entry point xmlTextReaderConstName could not be located in the dynamic link library libxml2.dll.
Then the message reads: itunes was not installed correctly. please reinstall itunes: error 7 windows error 127

The installation is broken. Remove each and every trace of iTunes and other apple software and utilities from the computer and try the re-installation.
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/HT1923
The steps above will ensure that all components of iTunes are removed from the computer. Once this is done, you can reinstall the software.

Using Macbook(2008),Lion10.7.4,can't open itunes 10.6..HELP!

Using Macbook(2008),Lion10.7.4,itunes 10.6.3,the latest version.Since i accept system upgrade last week(the upgrade package includs related itunes upgrade), Itunes goes dead every time! I suppose it's the auto podcast update that kills it... how can i open itunes to close the auto download and Genius function...Or except reinstall itunes, other options? cuz uninstalling itunes is really a pain in the... arse... So, could anyone help me ??? I tried changing my memory bar from 3G to 4G, and holding opt+Cmd+P+R to reset PMV(not sure remember it...)something but all in vain... Itunes still stuck in the first place as the following shows.... What shall i do???!!! i'm really frustrated.

I'm using Windows 7.
Do you have a 64-bit or 32-bit version of Windows 7, che?

I can't open iTunes or quicktime, help!

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