I can't open itunes
My Itunes 10.2.2 crash on start continuosly, this is the crash report:
Process: iTunes [9383]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 10.2.2 (10.2.2)
Build Info: iTunes-10221201~1
Code Type: X86 (Native)
Parent Process: launchd [368]
Date/Time: 2011-05-24 03:40:54.256 +0200
OS Version: Mac OS X 10.6.7 (10J869)
Report Version: 6
Interval Since Last Report: 138196 sec
Crashes Since Last Report: 5125
Per-App Interval Since Last Report: 15 sec
Per-App Crashes Since Last Report: 10
Anonymous UUID: 777A57A7-D107-43A8-B684-557C0036DE6D
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Application Specific Information:
abort() called
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x930b1156 __kill + 10
1 libSystem.B.dylib 0x930b1148 kill$UNIX2003 + 32
2 libSystem.B.dylib 0x93143899 raise + 26
3 libSystem.B.dylib 0x931599b8 abort + 93
4 libSystem.B.dylib 0x93056b15 free + 129
5 ...ple.CoreServices.CarbonCore 0x9107329d DisposePtr + 37
6 com.apple.DesktopVideoOut 0x1585b6cb DVOClose + 161
7 ...ple.CoreServices.CarbonCore 0x910be014 CallComponentFunctionCommonWithStorage(char**, ComponentParameters*, long (*)(), unsigned long) + 54
8 com.apple.DesktopVideoOut 0x1585b2e4 DVOComponentDispatch + 98
9 ...ple.CoreServices.CarbonCore 0x910b6781 CallComponentDispatch + 29
10 ...ple.CoreServices.CarbonCore 0x910b6b0a CallComponentClose + 43
11 ...ple.CoreServices.CarbonCore 0x910b6a33 CloseComponentInternal(ComponentInstanceRecord*) + 101
12 ...ple.CoreServices.CarbonCore 0x910b69b4 CloseComponent + 46
13 ...ple.CoreServices.CarbonCore 0x910b4a6c OpenAComponent + 493
14 ...ple.CoreServices.CarbonCore 0x910ba3a9 OpenComponent + 24
15 ...ple.CoreServices.CarbonCore 0x910b682e CallComponent + 171
16 ...ple.CoreServices.CarbonCore 0x910b6781 CallComponentDispatch + 29
17 ...ple.CoreServices.CarbonCore 0x91144e15 CallComponentVersion + 37
18 ...ple.CoreServices.CarbonCore 0x910e5600 getComponentVersion(RegisteredComponent*) + 213
19 ...ple.CoreServices.CarbonCore 0x910af14e DestroyOlder(RegisteredComponent*, long) + 126
20 ...ple.CoreServices.CarbonCore 0x910aec2c RegisterComponentResourcePtr + 709
21 ...ple.CoreServices.CarbonCore 0x910ae23c registerSystemComponents + 287
22 ...ple.CoreServices.CarbonCore 0x910ae041 FindNextComponentInternal(ComponentRecord*, ComponentDescription*, unsigned long) + 86
23 ...ple.CoreServices.CarbonCore 0x910adfd4 FindNextComponent + 61
24 com.apple.QuickTime 0x931f8368 EnterMovies_priv + 411
25 com.apple.QuickTime 0x931f7e9a EnterMovies + 16
26 com.apple.iTunes 0x0081945d 0x1000 + 8488029
27 com.apple.iTunes 0x0081964f 0x1000 + 8488527
28 com.apple.iTunes 0x00004fe0 0x1000 + 16352
29 com.apple.iTunes 0x00004d25 0x1000 + 15653
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x93076922 kevent + 10
1 libSystem.B.dylib 0x9307703c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x930764f9 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x9307629e _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x93075d21 _pthread_wqthread + 390
5 libSystem.B.dylib 0x93075b66 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib 0x930759b2 __workq_kernreturn + 10
1 libSystem.B.dylib 0x93075f48 _pthread_wqthread + 941
2 libSystem.B.dylib 0x93075b66 start_wqthread + 30
Thread 3:
0 com.apple.CoreFP 0x140dbc41 WIn9UJ86JKdV4dM + 17793
1 com.apple.iTunes 0x008c65ab 0x1000 + 9196971
2 com.apple.iTunes 0x00999a03 0x1000 + 10062339
3 com.apple.iTunes 0x008ea3a3 0x1000 + 9343907
4 com.apple.iTunes 0x0000934e 0x1000 + 33614
5 libSystem.B.dylib 0x9307d7fd _pthread_start + 345
6 libSystem.B.dylib 0x9307d682 thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x9305009a mach_msg_trap + 10
1 libSystem.B.dylib 0x93050807 mach_msg + 68
2 com.apple.CoreFoundation 0x9770237f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x97701464 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x977073a4 CFRunLoopRun + 84
5 com.apple.iTunes 0x0000c820 0x1000 + 47136
6 libSystem.B.dylib 0x9307d7fd _pthread_start + 345
7 libSystem.B.dylib 0x9307d682 thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x93159967 ecx: 0xbffff1dc edx: 0x930b1156
edi: 0x01d99000 esi: 0x00000002 ebp: 0xbffff1f8 esp: 0xbffff1dc
ss: 0x0000001f efl: 0x00000282 eip: 0x930b1156 cs: 0x00000007
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x02cb8000
Binary Images:
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0x1056000 - 0x10e2ffb com.apple.iTunes.iPodUpdater 9.2 (9.2) <1CBAF416-E527-6A96-BD66-4F2E9C63987B> /Applications/iTunes.app/Contents/Frameworks/iPodUpdater.framework/Versions/A/i PodUpdater
0x1137000 - 0x1153ff7 com.apple.avfoundationcf 2.0 (44.5) <1447629A-8BAA-BB92-377D-A7F14A613ED5> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Versions/A/AVFoundat ionCF
0x1175000 - 0x117aff7 com.apple.iPod 1.6 (17) <4CCD2720-D270-C0D2-1E14-1374779C2401> /System/Library/PrivateFrameworks/iPod.framework/Versions/A/iPod
0x1180000 - 0x119eff7 +libgnsdk_musicid.1.8.2.dylib 1.8.2 (compatibility 1.8.2) /Applications/iTunes.app/Contents/MacOS/libgnsdk_musicid.1.8.2.dylib
0x11ab000 - 0x126dfeb +libgnsdk_sdkmanager.1.8.2.dylib 1.8.2 (compatibility 1.8.2) /Applications/iTunes.app/Contents/MacOS/libgnsdk_sdkmanager.1.8.2.dylib
0x1284000 - 0x12c2fff +libgnsdk_submit.1.8.2.dylib 1.8.2 (compatibility 1.8.2) /Applications/iTunes.app/Contents/MacOS/libgnsdk_submit.1.8.2.dylib
0x12c7000 - 0x1548fe2 +libgnsdk_dsp.1.8.2.dylib 1.8.2 (compatibility 1.8.2) /Applications/iTunes.app/Contents/MacOS/libgnsdk_dsp.1.8.2.dylib
0x1571000 - 0x15b1ff7 com.apple.vmutils 4.2 (106) <834EA6B0-C91B-4CF1-ED3C-229C26459578> /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils
0x15ca000 - 0x160fff7 com.apple.CoreMedia.AVCFSupport 1.0 (694.5) <9CEFEC50-D9BF-A627-56CA-C5CF621F3B40> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Support/CoreMedia.fr amework/Versions/A/CoreMedia
0x162d000 - 0x197cff3 com.apple.MediaToolbox.AVCFSupport 1.0 (694.5) <DB262D78-DA65-7F3B-AFF9-0AED2B9D51E3> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Support/MediaToolbox .framework/Versions/A/MediaToolbox
0x19de000 - 0x1d2eff3 com.apple.VideoToolbox.AVCFSupport 1.0 (694.5) <6A0A67C9-612D-1346-3ACC-32CC1743720F> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Support/VideoToolbox .framework/Versions/A/VideoToolbox
0x1f00000 - 0x1fb5fe7 libcrypto.0.9.7.dylib 0.9.7 (compatibility 0.9.7) <0B69B1F5-3440-B0BF-957F-E0ADD49F13CB> /usr/lib/libcrypto.0.9.7.dylib
0x2caf000 - 0x2cb1fff +net.culater.SIMBL 0.8.2 (8) /Library/InputManagers/SIMBL/SIMBL.bundle/Contents/MacOS/SIMBL
0x2e36000 - 0x2e3ffff +com.unsanity.smartcrashreports Smart Crash Reports version 1.5b2 (1.5b2) /Library/InputManagers/Smart Crash Reports/Smart Crash Reports.bundle/Contents/MacOS/Smart Crash Reports
0x2e4c000 - 0x2e4dfff +com.ecamm.pluginloader Ecamm Plugin Loader v1.0.5 (1.0.5) /Library/InputManagers/Ecamm/Ecamm Plugin Loader.bundle/Contents/MacOS/Ecamm Plugin Loader
0x13800000 - 0x144b6ffb com.apple.CoreFP 1.11.17 (1.11.17) <952E0018-1878-B23A-FF7B-BC187E4EF1F2> /System/Library/PrivateFrameworks/CoreFP.framework/CoreFP
0x1585a000 - 0x15917fe2 com.apple.DesktopVideoOut 1.2.7 (1.2.7) <7959538F-2A96-F2BB-EEC3-0718A326C152> /Library/QuickTime/DesktopVideoOut.component/Contents/MacOS/DesktopVideoOut
0x8fe00000 - 0x8fe4162b dyld 132.1 (???) <A4F6ADCC-6448-37B4-ED6C-ABB2CD06F448> /usr/lib/dyld
0x90003000 - 0x900e3fe7 com.apple.vImage 4.1 (4.1) <D029C515-08E1-93A6-3705-DD062A3A672C> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x900e4000 - 0x900e5ff7 com.apple.MonitorPanelFramework 1.3.0 (1.3.0) <0EC4EEFF-477E-908E-6F21-ED2C973846A4> /System/Library/PrivateFrameworks/MonitorPanel.framework/Versions/A/MonitorPane l
0x901ab000 - 0x901e9ff7 com.apple.QuickLookFramework 2.3 (327.6) <66955C29-0C99-D02C-DB18-4952AFB4E886> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x901ea000 - 0x9024effb com.apple.htmlrendering 72 (1.1.4) <4D451A35-FAB6-1288-71F6-F24A4B6E2371> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x9024f000 - 0x9028fff3 com.apple.securityinterface 4.0.1 (40418) <26D84A83-F5B9-93CF-71BB-0712698181EE> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x90300000 - 0x90303ffb com.apple.help 1.3.1 (41) <67F1F424-3983-7A2A-EC21-867BE838E90B> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x90320000 - 0x90327ff3 com.apple.print.framework.Print 6.1 (237.1) <F5AAE53D-5530-9004-A9E3-2C1690C5328E> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x9032c000 - 0x90591feb com.apple.security 6.1.2 (55002) <7F00A51B-F22A-0EBC-A321-923472D686BD> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x90592000 - 0x905b3fe7 com.apple.opencl 12.3.6 (12.3.6) <B4104B80-1CB3-191C-AFD3-697843C6BCFF> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x905fb000 - 0x9065cfe7 com.apple.CoreText 3.151.8 (???) <6F5D6C49-4693-B9B7-6612-832E8F155747> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x90770000 - 0x9084affb com.apple.DesktopServices 1.5.10 (1.5.10) <2BA08DD4-35A2-A0FF-ADEA-B381F0CEEB81> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x90852000 - 0x90908ffb libFontParser.dylib ??? (???) <D85C1840-0FA8-27A2-54B7-FF336099EBC0> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
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0x9091b000 - 0x9091bff7 liblangid.dylib ??? (???) <B99607FC-5646-32C8-2C16-AFB5EA9097C2> /usr/lib/liblangid.dylib
0x9091c000 - 0x9098aff7 com.apple.QuickLookUIFramework 2.3 (327.6) <74706A08-5399-24FE-00B2-4A702A6B83C1> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI
0x9099e000 - 0x909e7fe7 libTIFF.dylib ??? (???) <5CE284EC-F637-EDBB-FDB3-61E86407CBB8> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x909e8000 - 0x90a0cff7 libJPEG.dylib ??? (???) <A50127EB-C202-0436-E62D-41E2E893E436> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x90a0d000 - 0x90a29fe3 com.apple.openscripting 1.3.1 (???) <DA16DE48-59F4-C94B-EBE3-7FAF772211A2> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x90a2a000 - 0x90ad2ffb com.apple.QD 3.36 (???) <FA2785A4-BB69-DCB4-3BA3-7C89A82CAB41> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
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0x90f8d000 - 0x90f8fff7 libRadiance.dylib ??? (???) <B83179D4-E41C-D2BA-1E4C-A64CB45C15E6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
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0x90fb4000 - 0x90fb8ff7 IOSurface ??? (???) <D849E1A5-6B0C-2A05-2765-850EC39BA2FF> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x90fb9000 - 0x91009ff7 com.apple.framework.familycontrols 2.0.2 (2020) <C96C8A99-A40C-8B9C-1FBA-A0F46AC92F17> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
0x9100a000 - 0x9104efe7 com.apple.Metadata 10.6.3 (507.15) <A23633F1-E913-66C2-A073-E2B174C09B18> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x9104f000 - 0x9136fff3 com.apple.CoreServices.CarbonCore 861.34 (861.34) <3DA9098F-B71B-4BDE-5DE5-4B76C49158EB> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x91370000 - 0x913a3ff7 com.apple.AE 496.4 (496.4) <7F34EC47-8429-3077-8158-54F5EA908C66> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x913a4000 - 0x91436fe7 com.apple.print.framework.PrintCore 6.3 (312.7) <7410D1B2-655D-68DA-D4B9-2C65747B6817> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x9144d000 - 0x91c3c557 com.apple.CoreGraphics 1.545.0 (???) <8A4CB0D9-1001-0F62-4DA4-B8AB3B45E226> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
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0x91da8000 - 0x91eebfef com.apple.QTKit 7.6.6 (1756.15) <32C49374-14BC-53E7-FBFF-E11B42A41F56> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
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0x91ffb000 - 0x92226ff3 com.apple.QuartzComposer 4.2 ({156.28}) <08AF01DC-110D-9443-3916-699DBDED0149> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
0x92227000 - 0x9249afe7 com.apple.Foundation 6.6.6 (751.53) <C73FDD37-000B-C505-FD8D-80D1C9D17965> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
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0x928d1000 - 0x92917ff7 libauto.dylib ??? (???) <29422A70-87CF-10E2-CE59-FEE1234CFAAE> /usr/lib/libauto.dylib
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0x92eb3000 - 0x92ebfff7 libkxld.dylib ??? (???) <F0E915AD-6B32-0D5E-D24B-B188447FDD23> /usr/lib/system/libkxld.dylib
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0x93023000 - 0x9303bff7 com.apple.CFOpenDirectory 10.6 (10.6) <F9AFC571-3539-6B46-ABF9-46DA2B608819> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x9303c000 - 0x93045ff7 com.apple.DiskArbitration 2.3 (2.3) <E9C40767-DA6A-6CCB-8B00-2D5706753000> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x93046000 - 0x9304eff7 com.apple.DisplayServicesFW 2.3.0 (283) <48D94761-7340-D029-99E3-9BE0262FAF22> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
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0x934f1000 - 0x935bcfef com.apple.CoreServices.OSServices 359 (359) <EC340F74-8192-C9DD-40B3-AE4E519A38D7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x935bd000 - 0x935cdff7 libsasl2.2.dylib 3.15.0 (compatibility 3.0.0) <C8744EA3-0AB7-CD03-E639-C4F2B910BE5D> /usr/lib/libsasl2.2.dylib
0x935ce000 - 0x93687fe7 libsqlite3.dylib 9.6.0 (compatibility 9.0.0) <52438E77-55D1-C231-1936-76F1369518E4> /usr/lib/libsqlite3.dylib
0x93688000 - 0x9378cfe7 libcrypto.0.9.8.dylib 0.9.8 (compatibility 0.9.8) <BDEFA030-5E75-7C47-2904-85AB16937F45> /usr/lib/libcrypto.0.9.8.dylib
0x9378d000 - 0x93808fff com.apple.AppleVAFramework 4.10.23 (4.10.23) <57B7C626-F344-AB15-8556-00425FA765DE> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x93809000 - 0x938e5ff3 com.apple.DiscRecording 5.0.8 (5080.4.1) <C064D05B-5191-2AC9-43B4-42DF0A466250> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
0x938e6000 - 0x93ac8fff com.apple.imageKit 2.0.3 (1.0) <B4DB05F7-01C5-35EE-7AB9-41BD9D63F075> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
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0x992fa000 - 0x9961efef com.apple.HIToolbox 1.6.5 (???) <21164164-41CE-61DE-C567-32E89755CB34> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x9961f000 - 0x9964fff7 com.apple.MeshKit 1.1 (49.2) <ECFBD794-5D36-4405-6184-5568BFF29BF3> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/MeshKit
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0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <ADF8138B-2384-2FC0-CCBF-C4721B53568A> /usr/lib/libSystem.B.dylib
Model: MacBookPro5,3, BootROM MBP53.00AC.B03, 2 processors, Intel Core 2 Duo, 2.66 GHz, 4 GB, SMC 1.48f2
Graphics: NVIDIA GeForce 9600M GT, NVIDIA GeForce 9600M GT, PCIe, 256 MB
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.10.131.36.9)
Bluetooth: Version 2.4.0f1, 2 service, 12 devices, 9 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS545032B9SA02, 298,09 GB
Serial ATA Device: HL-DT-ST DVDRW GS23N
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0x24400000
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0x26500000
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0237, 0x04600000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8213, 0x06110000
hi y'all!
unfortunately, as of about three days ago, there are
b two
main culprits for this "symptomless launch suppression"
b ("symptomless" meaning that you don't get any error message whatsoever).
so rather than dealing with y'all individually, i'll reply in bulk.
b everyone who is getting this immediately an upgrade AND is also running Norton Internet Security 2005 AND doesn't see anything whatsoever when they try to launch itunes apart from a "two-second hourglass"
NIS 2005 is probably silently blocking your itunes and/or quicktime processes. try the "Lorraine" technique:
Lorraine M, "NIS/i-tunes problem rectified" #2, 12:51am Oct 17, 2005 CDT
b everyone who is getting this "out of the blue" OR are getting a "flash" of a license screen or itunes window or quicktime window when they try to open either itunes or quicktime
i'm afraid you may have malware. see the following post for diagnostic/workaround techniques:
b noir, "HELP!!" #1, 07:40am Nov 7, 2005 CDT
b if neither of those issues seem to be in play, or work for you, also try:
http://docs.info.apple.com/article.html?artnum=302386
(this last one is the rarest of the three main possibilities.)
there are other (much) rarer things we need to check on if these don't pan out. keep us posted on your progress.
love, b
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-Rob -
CAN'T OPEN iTunes, get message "can't open Error (-50)?
Can't open iTunes, get error message (-50)?
The 50 when launching iTunes can indicate a damaged Apple Application Support. So first I'd try a Repair install of your Apple Application Support.
Restart the PC. In your Add or Remove Programs control panel, select Apple Application Support, click "Change" and then click "Repair".
Does the repair install go through okay? If so, does itunes launch without the (-50)? -
I can not open itunes on my computer. It started when an upgrade appeared. Now I get a message that states This application has failed to start because MSVCR80.dll was not found. Re-installing the application may fix this problem. I tried to reinsall the application but it did not help. I also get a message iTunes was not installed correctly. Please reinstall iTunes Error 7 (Windows error 126) Please Help me!
Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
(99623) -
all of a sudden I'm getting a 'itunes.exe - system error It says the program can't start because MSVCR80.dll is missing from your computer. Try reinstalling the program to fix this problem. I have tried to reinstall and still can't open itunes. help!
Try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
HT1926 Latest iTunes software wont completely download and now I can't open iTunes at all?
Hi! I really hope someone can help me with this-
iTunes just had a popup that there was new software to install, so I chose the update to iTunes. The download was almost finished, but then it stopped and said there was a problem with the download (obviously) and to try to install it from within the program. Fine by me. Only, I can't open iTunes now?? It tells me that, "The item refered to by this shortcut cannot be accessed. You may not have the appropriate permissions."
I'm not even going to try and pretend that I know what that means, lol. I searched my entire computer for iTunes and every shortcut/folder/etc with 'iTunes' in it gives me an error message of some sorts. D:
I even tried to re-download iTunes from this site, but it gets halfway and then gives me error message 2324.
What do I do from here? I really don't want to uninstall iTunes (if it even still exists on my computer) because I'm afraid I'll all the modified song information that I just spent literately hours updating last week. >_<
-SicaSimilar problem here. iTunes11 notified me it was available. However, auto-update failed. So, I downloaded for manual update. That failed with "permission" message. I am administrator on this machine (WIN7). I tried uninstalling old version, but it failed with same permission issue. I now can't start iTunes... throws permission message. So, I'm completely dead in the water. Does this stuff get tested before it's shipped?
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"The file 'iTunes Library.itl' cannot be read because it was created by a newer version of iTunes." Updates were only offered by Apple when I'd open iTunes. Now I can't open iTunes. How can I access the newest iTunes as an update, not a new program?
this just started w/ me yesterday. I was running 10.5.3, and nothing changed - the message just appeard out of nowhere. I update to the latest iTunes 10.6 but the message is the same.
Sounds like probably some sort of Library file corruption.
The two options available in the message box are "Download" and "Quit". Download is useless because I'm already running the latest. Quit is pretty useless.
I was going to just create a new Library and re-import all my music. Of course, all my iPhone sync settings are going go have to be recreated. -
I can't open itunes on my PC i get this error message "runtime error R6034 an application has made an attempt to load the "C" runtime library incorrectly" ??? i also get this message "itunes was not installed correctly please reinstall" error 7(windows error 1114) still no luck. ???
Try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
I keep getting the following message:
Runtime Error...Microsoft Visual C++ Runtime Library Program C:\Program Files\iTunes\iTunes.exe
R6034 An application has made an attempt to load the C runtime library incorrectly and can't open iTunes now.
Please could someone help with this query as I am at a loss as to why this problem is now occurring? Thank you.Check the user tip below.
https://discussions.apple.com/docs/DOC-6562 -
I can't open iTunes in Windows 7
I can't open iTunes in Windows 7 even I download the latest version.
(iPhone is iOS 5.0.1)
It's 64-bit Windows 7 and every time I clicked "Agree" in tthe software license, it doesn't work.
Then the PC helping centre shows the following sentence:
"iTunes can not work normally anymore.iTunes has the latest version to download, this will solve the problem.Apple Inc. suggest you to upgrade to newest version of iTunes, to improve the safety and stability."
This shows for many times and I keep upgrade iTunes.How to solve this problem?
P.S. Sorry for any grammatical and spelling mistakes.The sentence is translated by me from Chinese, hope you can know what I mean.There are various things this could be. First restart you computer
Check to see if you QUicktime works as iTunes can't work without it. If it doesn't work, describe what happens.
Then run a virus and spyware scan as malware has been known to do this.
Then check to see if disabling your forewall allows iTunes to start, this hasn't been seen for a while, but in the past firwall blocking has caused iTunes to hang.
Then work through this Apple help on troubleshooting launch failures;
http://docs.info.apple.com/article.html?artnum=302856 -
I can't open Itunes on my mac. error 130001. how to fix?
I can't open Itunes on my mac. error 130001. how to fix?
Hi gingerjacker,
Welcome to the Support Communities!
Did you restart your Mac and try again? Sounds simple, but it's a good first step when troubleshooting.
If the issue persists you may need to delete iTunes from the Applications folder and download a fresh copy. This does not affect your iTunes library, which is in a different location.
Troubleshooting iTunes installation on Mac OS X
http://support.apple.com/kb/ht2311
Apple - iTunes - Download iTunes Now
http://www.apple.com/itunes/download/
Cheers,
- Judy -
I can't open iTunes on iPhone 5 with iOS7, what's up?
I can't open iTunes on iPhone 5 with iOS7, what's up?
after updating my iphone 5 in ios7 i cant open my itunes store... i tried many ways to resolve it... like restarting... resetting. allowing itunes store in my restrictions.. changing block cookies to third parties and advertisers. turning off find my iphone on icloud. opening it in music app still it doesn't work and it didn't open. my itunes in mac is in latest version though
little Help here Please... Thank you Guys -
I can't open iTunes on my PC and I'm unable to uninstall or reinstall. I get 2 errors - 2502
I can't open iTunes on my PC and I tried uninstalling & reinstalling but I get two error messages 2502 & 2503. I gave windows 8 and I've never had this problem before.
Hello adniltrawets
If you are having issues with iTunes starting up, check out the article below to troubleshoot and isolate the issue. It will walk you through starting up in Safe Mode as well as testing in a new user to see if it does not the same thing there.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
Regards,
-Norm G. -
Hello-
I can't open itunes on my HP laptop that uses Windows 7. I keep getting the error message "you don't have the proper permissions to open this file". I removed all Apple downloads and reinstalled itunes 10.6.3 windows 64-bit numerous times, but I still get the same error message. Please help.Just want to add that after hours of searching and following every different blog on this issue, iTunes/apple you have lost my vote. What a joke...!
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can't open iTunes on my pc in windows. I keep getting a Problem event: BEX error. How can i fix this? need very detailed step by step instructions on how to fix. thx
Check out this discussion link:
https://discussions.apple.com/thread/2777410?threadID=2777410&tstart=15
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