I Can't Open PDF's from Finder or Mail on I-Mac

The only way I can open pdf's is from the File Open Menu inside of Adobe.  Every time I try to open a document from any way other than from inside Adobe I get this message: "The document “RFI #12 Answer.pdf” could not be opened. Acrobat cannot open files in the “Adobe PDF document” format."  Is there a setting that needs to be changed?
Bob Berger

I have the same problem.  Or similar.  A few weeks ago, i installed Adobe reader (because i had a pdf attachment that was unreadable in Preview, so i wanted to try Adobe to see if that would work; it didn't work).  Since then, i can't open PDF files on the web. I get a black screen or sometimes a white one. and i can sometimes open them indirectly, if there is the option on the link. I thought this problem started after i deleted Adobe however. I'm not sure because i wasn't expecting this problem and am not exactly sure the sequence of when things happened, but i wanted to delete Adobe reader because i had no use for it. Unfortunately, they didn't provide an uninstaller. I put the application in the trash and whatever else was in the folder, and emptied the trash, but got a lot of messages about various files not being able to be deleted because they were in use.  I think it was since then that i can't open PDF files.  Never had a problem before getting involved with Adobe Reader. Anyway,  as far as your answer goes, i have already deleted as much of it as i can. 
Any other suggestions?  i downloaded the Adobe installer to reinstall it if that's what it takes. i need to be able to open PDF files.
Thanks

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    Java information:
    Version: Java HotSpot(TM) Client VM (1.5.0_13-119 mixed mode)
    Virtual Machine version: Java HotSpot(TM) Client VM (1.5.0_13-119) for macosx-ppc, built on Sep 28 2007 23:55:48 by root with gcc 4.0.1 (Apple Inc. build 5465)
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    0x0660ed10 JavaThread "Java2D Disposer" daemon [threadblocked, id=12208640]
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    0x066085b0 VMThread [id=11986944]
    0x0660c160 WatcherThread [id=12004864]
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    JVM args: -DtrustProxy=true -Xverify:remote -Xbootclasspath/a:/System/Library/Frameworks/JavaVM.framework/Versions/1.5.0/Ho me/lib/deploy.jar:/System/Library/Frameworks/JavaVM.framework/Versions/1.5.0/Hom e/lib/plugin.jar -XX:-UseSharedSpaces -Djavaplugin.nodotversion=150 -Djavaplugin.version=1.5.0 -Xmx96m -Djavaplugin.maxHeapSize=96m -Djavaplugin.vm.options=-DtrustProxy=true -Xverify:remote -Xbootclasspath/a:/System/Library/Frameworks/JavaVM.framework/Versions/1.5.0/Ho me/lib/deploy.jar:/System/Library/Frameworks/JavaVM.framework/Versions/1.5.0/Hom e/lib/plugin.jar -XX:-UseSharedSpaces -Djavaplugin.nodotversion=150 -Djavaplugin.version=1.5.0 -Xmx96m -Djavaplugin.maxHeapSize=96m
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    3 libjvm.dylib 0x061b5408 0x6171000 + 279560
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    3 libjvm.dylib 0x061b5408 0x6171000 + 279560
    4 libjvm.dylib 0x0643f8e0 JVM_RaiseSignal + 481824
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    3 ??? 0x09d7fe0c 0 + 165150220
    4 ??? 0x09d7d160 0 + 165138784
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    2 libjvm.dylib 0x063af7e8 JVM_MonitorWait + 664
    3 ??? 0x09d7fe0c 0 + 165150220
    4 ??? 0x09d7d160 0 + 165138784
    5 libjvm.dylib 0x0626c284 0x6171000 + 1028740
    6 libjvm.dylib 0x061b56d0 0x6171000 + 280272
    7 libjvm.dylib 0x061b55bc 0x6171000 + 279996
    8 libjvm.dylib 0x061b554c 0x6171000 + 279884
    9 libjvm.dylib 0x061b5408 0x6171000 + 279560
    10 libjvm.dylib 0x0643f8e0 JVM_RaiseSignal + 481824
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    1 com.adobe.AcrobatPlugin.eBook 0x2bac473c main + 4836
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    5 com.adobe.AcrobatPlugin.eBook 0x2bac4ae8 main + 5776
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    7 com.adobe.AcrobatPlugin.eBook 0x2bac4990 main + 5432
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    3 com.adobe.acrobat.pdfviewer 0x07a7f4ac 0x7a76000 + 38060
    4 com.adobe.acrobat.pdfviewer 0x07a80cec 0x7a76000 + 44268
    5 com.apple.Foundation 0x90047dd4 _NSThread__main_ + 1004
    6 libSystem.B.dylib 0x96a95bf8 pthreadstart + 316
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    1 libSystem.B.dylib 0x96a5ac94 pthreadmutexlock + 648
    2 com.apple.Foundation 0x9004c9f8 -[NSLock lock] + 168
    3 com.adobe.acrobat.pdfviewer 0x07a7f580 0x7a76000 + 38272
    4 com.adobe.acrobat.pdfviewer 0x07a80cec 0x7a76000 + 44268
    5 com.apple.Foundation 0x90047dd4 _NSThread__main_ + 1004
    6 libSystem.B.dylib 0x96a95bf8 pthreadstart + 316
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    1 libSystem.B.dylib 0x96a5ac94 pthreadmutexlock + 648
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    4 com.adobe.acrobat.pdfviewer 0x07a80cec 0x7a76000 + 44268
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    1 libSystem.B.dylib 0x96a5ac94 pthreadmutexlock + 648
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    Edit: The error message he reported to me was incorrect. He is actually getting "file cannot be opened". I have edited my original post with this update. Any advice out there?

  • Can't open pdf files from web pages

    I recently upgraded to Adobe Reader 8.1. Now I cannot open pdf files from email attachments. Advises to set Adobe Reader as default in folder options. When I try to do so, it appears to be OK, but still will not open files from emails.

    [email protected] wrote:
    > I recently upgraded to Adobe Reader 8.1. Now I cannot open pdf
    > files from email attachments. Advises to set Adobe Reader as
    > default in folder options. When I try to do so, it appears to be
    > OK, but still will not open files from emails.
    Did you check the settings of your mail client for handling attachments?
    Rainald

  • I can't open word documents from Finder

    I can't open word documents from Finder

    If you mean "I can't double click a *doc file and make word open" then you highlight the file and do a command-I (or get info).  When the window comes up, change the "open with" parameter.  You can also right click and select "other"

  • I can not open PDF's from Safari.

    I have already uninstalled Adobe Reader and made Preview my default reader again. When i open a PDF, i get back a black screen. Previously, i would get a black screen with message saying i needed to accept the License and Agreements of Adobe Reader. Then i decided to throw out in the trash the Adobe Reader plug ins and that message does not show any more when i attempt to open the PDF but the black screen is still there.
    Any help?

    Back up all data before making any changes. Please take each of the following steps until the problem is resolved.
    Step 1
    If Adobe Reader or Acrobat is installed, and the problem is just that you can't print PDF's displayed in Safari, you may be able to print by moving the cursor to the the bottom edge of the page, somewhere near the middle. A black toolbar may appear under the cursor. Click the printer icon.
    Step 2
    There should be a setting in its preferences of the Adobe application such as Display PDF in Browser. I don't use those applications myself, so I can't be more precise. Deselect that setting, if it's selected.
    Step 3
    If you get a message such as ""Adobe Reader blocked for this website," then from the Safari menu bar, select
    Safari ▹ Preferences... ▹ Security
    and check the box marked
    Allow Plug-ins
    Then click
    Manage Website Settings...
    and make any required changes to the security settings for the Adobe PDF plugin.
    Step 4
    Triple-click anywhere in the line of text below on this page to select it, the copy the selected text to the Clipboard by pressing the key combination command-C:
    /Library/Internet Plug-ins
    In the Finder, select
    Go ▹ Go to Folder
    from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens (command-V), then press return.
    From the folder that opens, move to the Trash any items that have "Adobe" or “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari.
    Step 5
    The "Silverlight" web plugin distributed by Microsoft can interfere with PDF display in Safari, so you may need to remove it, if it's present. The same goes for a plugin called "iGetter," and perhaps others — I don't have a complete list. Don't remove Silverlight if you use the "Netflix" video-streaming service.
    Step 6
    Do as in Step 4 with this line:
    ~/Library/Internet Plug-ins
    If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari.

  • I can't open any files from Finder

    When I try  to open a file, an application, or also open Infromation window of a file or folder from Finder or from the Dock, it crashes, and the only way to open application is using Lauchpad. An information is that a few days ago the app Keychain and iCloud keychain did not work well, in fact It didn't showed the passwords reporting (error -2023) or something like that.
    The crash report for the application and files is reported only when opening something from the Dock and for example for the Note application is this:
    Process:         Notes [515]
    Path:            /Applications/Notes.app/Contents/MacOS/Notes
    Identifier:      com.apple.Notes
    Version:         2.0 (282)
    Build Info:      Notes-282000000000000~1
    Code Type:       X86-64 (Native)
    Parent Process:  launchd [173]
    Responsible:     Notes [515]
    User ID:         501
    PlugIn Path:       /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI
    PlugIn Identifier: com.apple.QuickLookUIFramework
    PlugIn Version:    5.0 (622.3)
    Date/Time:       2013-12-13 12:32:14.743 +0100
    OS Version:      Mac OS X 10.9 (13A603)
    Report Version:  11
    Anonymous UUID:  CFF6237C-DDA0-DB58-5DA3-D43B4EB80AD1
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Exception Type:  EXC_BAD_ACCESS (Code Signature Invalid)
    Exception Codes: 0x0000000000000032, 0x00007fff7d7d4c50
    VM Regions Near 0x7fff7d7d4c50:
        unused shlib __DATA    00007fff7d791000-00007fff7d797000 [   24K] rw-/rwx SM=COW  system shared lib __DATA not used by this process
    --> __DATA                 00007fff7d797000-00007fff7d7d7000 [  256K] rw-/rwx SM=COW  /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI
        __DATA                 00007fff7d7d7000-00007fff7d7d8000 [    4K] rw-/rwx SM=COW  /usr/lib/system/libsystem_m.dylib
    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
    0   com.apple.QuickLookUIFramework          0x00007fff9512c551 ___QLSeamlessOpeningSupportForRunningApplication_block_invoke_2 + 37
    1   com.apple.QuickLookFramework            0x00007fff937dd181 QLTryCatchAndCrash(void () block_pointer) + 17
    2   libdispatch.dylib                       0x00007fff8c9002ad _dispatch_client_callout + 8
    3   libdispatch.dylib                       0x00007fff8c90021c dispatch_once_f + 79
    4   com.apple.QuickLookFramework            0x00007fff937dd5b6 ql_dispatch_once + 99
    5   com.apple.QuickLookUIFramework          0x00007fff9512c2c8 _QLSeamlessOpeningSupportForRunningApplication + 200
    6   com.apple.QuickLookUIFramework          0x00007fff95124f46 +[QLSeamlessDocumentOpener seamlessDocumentOpenerForURL:] + 39
    7   com.apple.AppKit                        0x00007fff8f0262b2 -[NSWindowController showWindow:] + 294
    8   com.apple.Notes                         0x000000010a56864d 0x10a53e000 + 173645
    9   com.apple.Notes                         0x000000010a567cc8 0x10a53e000 + 171208
    10  com.apple.AppKit                        0x00007fff8f01fe90 -[NSApplication _doOpenUntitled] + 447
    11  com.apple.AppKit                        0x00007fff8ef42f41 __58-[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:]_block_invoke + 254
    12  com.apple.AppKit                        0x00007fff8ef42c63 __78-[NSDocumentController(NSInternal) _autoreopenDocumentsWithCompletionHandler:]_block_invoke_2 + 140
    13  com.apple.AppKit                        0x00007fff8ef4284d -[NSDocumentController(NSInternal) _autoreopenDocumentsWithCompletionHandler:] + 746
    14  com.apple.AppKit                        0x00007fff8edad9fb -[NSApplication _reopenWindowsAsNecessaryIncludingRestorableState:registeringAsReady:completion Handler:] + 323
    15  com.apple.AppKit                        0x00007fff8edad789 -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 557
    16  com.apple.AppKit                        0x00007fff8edad1eb -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 242
    17  com.apple.Foundation                    0x00007fff98070eaa -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 294
    18  com.apple.Foundation                    0x00007fff98070d1d _NSAppleEventManagerGenericHandler + 106
    19  com.apple.AE                            0x00007fff99174e1f aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 381
    20  com.apple.AE                            0x00007fff99174c32 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 31
    21  com.apple.AE                            0x00007fff99174b36 aeProcessAppleEvent + 315
    22  com.apple.HIToolbox                     0x00007fff924b95f1 AEProcessAppleEvent + 56
    23  com.apple.AppKit                        0x00007fff8eda90f6 _DPSNextEvent + 1026
    24  com.apple.AppKit                        0x00007fff8eda88db -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
    25  com.apple.AppKit                        0x00007fff8ed9c9cc -[NSApplication run] + 553
    26  com.apple.AppKit                        0x00007fff8ed87803 NSApplicationMain + 940
    27  libdyld.dylib                           0x00007fff8fb3a5fd start + 1
    Thread 1:: Dispatch queue: com.apple.libdispatch-manager
    0   libsystem_kernel.dylib                  0x00007fff97a7a662 kevent64 + 10
    1   libdispatch.dylib                       0x00007fff8c90243d _dispatch_mgr_invoke + 239
    2   libdispatch.dylib                       0x00007fff8c902152 _dispatch_mgr_thread + 52
    Thread 2:
    0   libsystem_kernel.dylib                  0x00007fff97a79e6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib                 0x00007fff8fc9af08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib                 0x00007fff8fc9dfb9 start_wqthread + 13
    Thread 3:
    0   libsystem_kernel.dylib                  0x00007fff97a79e6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib                 0x00007fff8fc9af08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib                 0x00007fff8fc9dfb9 start_wqthread + 13
    Thread 4:: Dispatch queue: [NFIMAPAccountProxy remoteTaskQueue]
    0   libsystem_kernel.dylib                  0x00007fff97a75a56 semaphore_wait_trap + 10
    1   libdispatch.dylib                       0x00007fff8c904a15 _dispatch_semaphore_wait_slow + 206
    2   com.apple.Foundation                    0x00007fff98088258 -[NSHost blockingResolveUntil:] + 157
    3   com.apple.Foundation                    0x00007fff980b43c6 -[NSHost name] + 35
    4   com.apple.Foundation                    0x00007fff980b42d0 +[NSStream(NSSocketStreamCreationExtensions) getStreamsToHost:port:inputStream:outputStream:] + 59
    5   com.apple.MailCore                      0x00007fff8cad6d05 -[MCSocket _setupStreamsWithHostname:port:needToEstablishInternetConnection:useSSL:isBackg round:error:] + 262
    6   com.apple.MailCore                      0x00007fff8cad65ee -[MCSocket connectToHost:withPort:isBackground:] + 442
    7   com.apple.MailCore                      0x00007fff8ca6ddd4 -[MCConnection connectDiscoveringBestSettings:] + 1115
    8   com.apple.Notes.framework               0x00007fff94139e09 -[NFIMAPAccountProxy connectAndAuthenticate:] + 990
    9   com.apple.Notes.framework               0x00007fff9413e3b6 -[NFIMAPAccountProxy _recoverFromConnectionlessState] + 123
    10  com.apple.Notes.framework               0x00007fff9413de03 -[NFIMAPAccountProxy checkOutGatewayForFolder:highPriority:needsCheckIn:] + 477
    11  com.apple.Notes.framework               0x00007fff94147f45 -[NFIMAPFolderProxy synchronizeWithServer] + 406
    12  com.apple.Notes                         0x000000010a55f893 0x10a53e000 + 137363
    13  com.apple.Foundation                    0x00007fff98078055 -[NSBlockOperation main] + 75
    14  com.apple.Foundation                    0x00007fff98057591 -[__NSOperationInternal _start:] + 631
    15  com.apple.Foundation                    0x00007fff9805723b __NSOQSchedule_f + 64
    16  libdispatch.dylib                       0x00007fff8c9002ad _dispatch_client_callout + 8
    17  libdispatch.dylib                       0x00007fff8c9047ff _dispatch_async_redirect_invoke + 154
    18  libdispatch.dylib                       0x00007fff8c9002ad _dispatch_client_callout + 8
    19  libdispatch.dylib                       0x00007fff8c90209e _dispatch_root_queue_drain + 326
    20  libdispatch.dylib                       0x00007fff8c903193 _dispatch_worker_thread2 + 40
    21  libsystem_pthread.dylib                 0x00007fff8fc9aef8 _pthread_wqthread + 314
    22  libsystem_pthread.dylib                 0x00007fff8fc9dfb9 start_wqthread + 13
    Thread 5:
    0   libsystem_kernel.dylib                  0x00007fff97a79e6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib                 0x00007fff8fc9af08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib                 0x00007fff8fc9dfb9 start_wqthread + 13
    Thread 6:
    0   libsystem_kernel.dylib                  0x00007fff97a7a64a kevent + 10
    1   libsystem_info.dylib                    0x00007fff97978d3b _mdns_search + 1184
    2   libsystem_info.dylib                    0x00007fff9797f75c mdns_addrinfo + 513
    3   libsystem_info.dylib                    0x00007fff9797f52b search_addrinfo + 183
    4   libsystem_info.dylib                    0x00007fff9797f2c0 si_addrinfo + 1468
    5   libsystem_info.dylib                    0x00007fff9797ec5f getaddrinfo + 171
    6   com.apple.Foundation                    0x00007fff980b45a5 -[NSHost __resolveWithFlags:resultArray:handler:] + 242
    7   com.apple.Foundation                    0x00007fff9808851a __18-[NSHost resolve:]_block_invoke + 341
    8   libdispatch.dylib                       0x00007fff8c9031d7 _dispatch_call_block_and_release + 12
    9   libdispatch.dylib                       0x00007fff8c9002ad _dispatch_client_callout + 8
    10  libdispatch.dylib                       0x00007fff8c90268f _dispatch_queue_drain + 451
    11  libdispatch.dylib                       0x00007fff8c9039dd _dispatch_queue_invoke + 110
    12  libdispatch.dylib                       0x00007fff8c901fa3 _dispatch_root_queue_drain + 75
    13  libdispatch.dylib                       0x00007fff8c903193 _dispatch_worker_thread2 + 40
    14  libsystem_pthread.dylib                 0x00007fff8fc9aef8 _pthread_wqthread + 314
    15  libsystem_pthread.dylib                 0x00007fff8fc9dfb9 start_wqthread + 13
    Thread 7:
    0   libsystem_kernel.dylib                  0x00007fff97a79e6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib                 0x00007fff8fc9af08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib                 0x00007fff8fc9dfb9 start_wqthread + 13
    Thread 8:
    0   libsystem_kernel.dylib                  0x00007fff97a79e6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib                 0x00007fff8fc9af08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib                 0x00007fff8fc9dfb9 start_wqthread + 13
    Thread 9:
    0   libsystem_kernel.dylib                  0x00007fff97a79e6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib                 0x00007fff8fc9af08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib                 0x00007fff8fc9dfb9 start_wqthread + 13
    Thread 0 crashed with X86 Thread State (64-bit):
      rax: 0x0000600000301f80  rbx: 0x00007fff7d7d4c40  rcx: 0x00007fac748002b0  rdx: 0x00000000a1a1a1a1
      rdi: 0x0000600000301f80  rsi: 0x00007fac74800000  rbp: 0x00007fff556c0c10  rsp: 0x00007fff556c0be0
       r8: 0x00000000000003ff   r9: 0xffff9f7ffff6d53f  r10: 0x0000000000000002  r11: 0x00007fff95364430
      r12: 0x000060000014c080  r13: 0x0000000000000000  r14: 0x00007fff7d7d6db8  r15: 0x00007fff556c0c70
      rip: 0x00007fff9512c551  rfl: 0x0000000000010202  cr2: 0x00007fff7d7d4c50
    Logical CPU:     0
    Error Code:      0x00000004
    Trap Number:     14
    Binary Images:
           0x10a53e000 -        0x10a583fff  com.apple.Notes (2.0 - 282) <31506200-74E7-3E20-B56B-EBB76DA49E96> /Applications/Notes.app/Contents/MacOS/Notes
           0x10bf8e000 -        0x10bf91fff  libspindump.dylib (161) <588EDDE0-B20A-3649-92B7-C2226EB237E8> /usr/lib/libspindump.dylib
           0x10c0ef000 -        0x10c0f1fff  apop.so (170) <79E840B4-6D30-3CBB-99D3-345D6C77D5DF> /usr/lib/sasl2/apop.so
           0x10c0f5000 -        0x10c105fff  dhx.so (170) <A9EBA1D4-8ED8-37BB-BA1E-263091EAF96E> /usr/lib/sasl2/dhx.so
           0x10c111000 -        0x10c119fff  digestmd5WebDAV.so (170) <9DBE65CE-9B5C-37A3-8112-40F39BE3B5F8> /usr/lib/sasl2/digestmd5WebDAV.so
           0x10c11e000 -        0x10c120fff  libanonymous.2.so (170) <D1297C21-A57B-311E-9006-C3FB8689849A> /usr/lib/sasl2/libanonymous.2.so
           0x10c124000 -        0x10c126fff  libcrammd5.2.so (170) <940A42FC-C634-354E-AD74-691CD90A1427> /usr/lib/sasl2/libcrammd5.2.so
           0x10c12b000 -        0x10c133ff7  libdigestmd5.2.so (170) <122C0383-F9B2-34D1-89AF-D317BC4D5164> /usr/lib/sasl2/libdigestmd5.2.so
           0x10c138000 -        0x10c13cfff  libgssapiv2.2.so (170) <AA58D85E-916C-3B0B-959A-DCC58497D0F2> /usr/lib/sasl2/libgssapiv2.2.so
           0x10c141000 -        0x10c143fff  login.so (170) <7D801D4E-A1A4-32FC-BF2E-9F25DB902523> /usr/lib/sasl2/login.so
           0x10c147000 -        0x10c14cfff  libntlm.so (170) <18693B29-154F-339C-A329-4C42A43F6428> /usr/lib/sasl2/libntlm.so
           0x10c151000 -        0x10c158fff  libotp.2.so (170) <D1C70F92-1C75-340B-AD53-0C2CD79144FF> /usr/lib/sasl2/libotp.2.so
           0x10c161000 -        0x10c163fff  libplain.2.so (170) <E9C3B22A-5958-3869-B778-55948D1EC2B7> /usr/lib/sasl2/libplain.2.so
           0x10c167000 -        0x10c16bfff  libpps.so (170) <9BAB4F91-A2DF-3F11-A2E4-8E353562ECC8> /usr/lib/sasl2/libpps.so
           0x10c170000 -        0x10c173ff7  mschapv2.so (170) <7B006E8A-BEB7-3004-9C16-134D37C077A5> /usr/lib/sasl2/mschapv2.so
           0x10c178000 -        0x10c1a0ff6  com.apple.DirectoryService.PasswordServerFramework (10.9 - 36) <C36B818F-C1FE-3F3F-A01C-F4613F570D4D> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordS erver
           0x10c1b6000 -        0x10c1b8fff  pwauxprop.so (400) <924056F9-D203-3DAD-B78D-61439A2E6BE8> /usr/lib/sasl2/pwauxprop.so
           0x10c1bd000 -        0x10c1bffff  shadow_auxprop.so (170) <2E0153C3-9D36-3496-8885-DE8B91838036> /usr/lib/sasl2/shadow_auxprop.so
           0x10c1c4000 -        0x10c1c6fff  smb_nt.so (170) <903A6BA5-5B1F-305A-98EA-27BE757A7CFF> /usr/lib/sasl2/smb_nt.so
           0x10c1cb000 -        0x10c1cdfff  smb_ntlmv2.so (170) <15A0B3C1-DA72-3B4C-8234-EF24132FEB0B> /usr/lib/sasl2/smb_ntlmv2.so
           0x10eee6000 -        0x10eee7fe4 +cl_kernels (???) <16A88EA3-963A-4AD5-A2FB-8292FB7BA4DC> cl_kernels
           0x10eef5000 -        0x10eef6ff9 +cl_kernels (???) <16640563-5859-4FD7-9BF8-4203A2282DEC> cl_kernels
           0x10ef7b000 -        0x10f061fef  unorm8_bgra.dylib (2.3.58) <9FF943D1-4EF7-36CA-852D-B61C2E554713> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/ImageFormats/u norm8_bgra.dylib
           0x10f1bc000 -        0x10f1bdffa +cl_kernels (???) <768A0AA2-D9D1-43F1-9992-E01467AF175A> cl_kernels
        0x7fff63198000 -     0x7fff631cb817  dyld (239.3) <D1DFCF3F-0B0C-332A-BCC0-87A851B570FF> /usr/lib/dyld
        0x7fff8c218000 -     0x7fff8c249ff7  libtidy.A.dylib (15.12) <BF757E3C-733A-3B6B-809A-A3949D46466E> /usr/lib/libtidy.A.dylib
        0x7fff8c24a000 -     0x7fff8c3b8ff7  libBLAS.dylib (1094.5) <DE93A590-5FA5-32A2-A16C-5D7D7361769F> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
        0x7fff8c3b9000 -     0x7fff8c3c0ff7  liblaunch.dylib (842.1.4) <FCBF0A02-0B06-3F97-9248-5062A9DEB32C> /usr/lib/system/liblaunch.dylib
        0x7fff8c3c1000 -     0x7fff8c44dff7  com.apple.ink.framework (10.9 - 207) <8A50B893-AD03-3826-8555-A54FEAF08F47> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
        0x7fff8c44e000 -     0x7fff8c452fff  libpam.2.dylib (20) <B93CE8F5-DAA8-30A1-B1F6-F890509513CB> /usr/lib/libpam.2.dylib
        0x7fff8c453000 -     0x7fff8c76dff7  com.apple.MediaToolbox (1.0 - 1273.29) <6260E68B-7E50-3D49-8C0A-7145614C13D8> /System/Library/Frameworks/MediaToolbox.framework/Versions/A/MediaToolbox
        0x7fff8c76e000 -     0x7fff8c76efff  com.apple.Accelerate.vecLib (3.9 - vecLib 3.9) <F8D0CC77-98AC-3B58-9FE6-0C25421827B6> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
        0x7fff8c76f000 -     0x7fff8c8affff  com.apple.QTKit (7.7.3 - 2826) <7A110F61-D4DD-3C84-950D-E5F486DE5765> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
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        0x7fff97716000 -     0x7fff97718ffb  libutil.dylib (34) <DAC4A6CF-A1BB-3874-9569-A919316D30E8> /usr/lib/libutil.dylib
        0x7fff97719000 -     0x7fff9771afff  liblangid.dylib (117) <9546E641-F730-3AB0-B3CD-E0E2FDD173D9> /usr/lib/liblangid.dylib
        0x7fff97973000 -     0x7fff97975ff7  com.apple.diagnosticlogcollection (10.0 - 1000) <5CA6D8A2-DEA6-33C3-91BC-F3B076C0500B> /System/Library/PrivateFrameworks/DiagnosticLogCollection.framework/Versions/A/ DiagnosticLogCollection
        0x7fff97976000 -     0x7fff9799dffb  libsystem_info.dylib (449.1.3) <7D41A156-D285-3849-A2C3-C04ADE797D98> /usr/lib/system/libsystem_info.dylib
        0x7fff9799e000 -     0x7fff979c8ff7  libpcap.A.dylib (42) <91D3FF51-D6FE-3C05-98C9-1182E0EC3D58> /usr/lib/libpcap.A.dylib
        0x7fff979dc000 -     0x7fff979edff7  libz.1.dylib (53) <42E0C8C6-CA38-3CA4-8619-D24ED5DD492E> /usr/lib/libz.1.dylib
        0x7fff979ee000 -     0x7fff97a4bfff  com.apple.imfoundation (10.0 - 1000) <122D84B9-871D-3885-9D8D-840CD529028F> /System/Library/PrivateFrameworks/IMFoundation.framework/Versions/A/IMFoundatio n
        0x7fff97a4c000 -     0x7fff97a5afff  com.apple.opengl (9.0.83 - 9.0.83) <AF467644-7B1D-327A-AC47-CECFCAF61990> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
        0x7fff97a5b000 -     0x7fff97a63ff7  com.apple.AppleSRP (5.0 - 1) <ABC7F088-1FD5-3768-B9F3-847F355E90B3> /System/Library/PrivateFrameworks/AppleSRP.framework/Versions/A/AppleSRP
        0x7fff97a64000 -     0x7fff97a80ff7  libsystem_kernel.dylib (2422.1.72) <D14913DB-47F1-3591-8DAF-D4B4EF5F8818> /usr/lib/system/libsystem_kernel.dylib
        0x7fff97f82000 -     0x7fff97f8dff7  com.apple.NetAuth (5.0 - 5.0) <C811E662-9EC3-3B74-808A-A75D624F326B> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
        0x7fff97f8e000 -     0x7fff97fa0ff7  com.apple.MultitouchSupport.framework (245.13 - 245.13) <D5E7416D-45AB-3690-86C6-CC4B5FCEA2D2> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
        0x7fff97fa1000 -     0x7fff97fe8fff  libFontRegistry.dylib (127) <A77A0480-AA5D-3CC8-8B68-69985CD546DC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
        0x7fff97fe9000 -     0x7fff97ffaff7  com.apple.idsfoundation (10.0 - 1000) <0BC25100-092B-3C5A-8245-F7C963380785> /System/Library/PrivateFrameworks/IDSFoundation.framework/Versions/A/IDSFoundat ion
        0x7fff97ffb000 -     0x7fff9804efff  com.apple.ScalableUserInterface (1.0 - 1) <CF745298-7373-38D2-B3B1-727D5A569E48> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableU serInterface.framework/Versions/A/ScalableUserInterface
        0x7fff9804f000 -     0x7fff9834efff  com.apple.Foundation (6.9 - 1056) <D608EDFD-9634-3573-9B7E-081C7D085F7A> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
        0x7fff9834f000 -     0x7fff98351ff7  com.apple.securityhi (9.0 - 55005) <405E2BC6-2B6F-3B6B-B48E-2FD39214F052> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
        0x7fff98359000 -     0x7fff98360fff  libcompiler_rt.dylib (35) <4CD916B2-1B17-362A-B403-EF24A1DAC141> /usr/lib/system/libcompiler_rt.dylib
        0x7fff9851d000 -     0x7fff98765fff  com.apple.CoreData (107 - 481) <E5AFBA07-F73E-3B3F-9099-F51224EE8EAD> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
        0x7fff987e5000 -     0x7fff9880cff7  libsystem_network.dylib (241.3) <8B1E1F1D-A5CC-3BAE-8B1E-ABC84337A364> /usr/lib/system/libsystem_network.dylib
        0x7fff9880d000 -     0x7fff98beeffe  libLAPACK.dylib (1094.5) <7E7A9B8D-1638-3914-BAE0-663B69865986> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
        0x7fff98d3e000 -     0x7fff98d3efff  com.apple.CoreServices (59 - 59) <7A697B5E-F179-30DF-93F2-8B503CEEEFD5> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
        0x7fff98dac000 -     0x7fff98db6ff7  com.apple.CrashReporterSupport (10.9 - 538) <B487466B-3AA1-3854-A808-A61F049FA794> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
        0x7fff98db7000 -     0x7fff98e17ff2  com.apple.CoreUtils (1.9 - 190.4) <CBB5B4DC-2801-32B3-A31C-8811CCF99873> /System/Library/PrivateFrameworks/CoreUtils.framework/Versions/A/CoreUtils
        0x7fff98e82000 -     0x7fff98f69ff7  libxml2.2.dylib (26) <A1DADD11-89E5-3DE4-8802-07186225967F> /usr/lib/libxml2.2.dylib
        0x7fff98f6a000 -     0x7fff98f6bffb  libremovefile.dylib (33) <3543F917-928E-3DB2-A2F4-7AB73B4970EF> /usr/lib/system/libremovefile.dylib
        0x7fff98fe4000 -     0x7fff98fe9ff7  com.apple.EmailAddressing (7.0 - 1822) <E1DE6982-76CC-3DFC-939D-DDA0ED1D5403> /System/Library/PrivateFrameworks/EmailAddressing.framework/Versions/A/EmailAdd ressing
        0x7fff98fea000 -     0x7fff98ff1ff3  libcopyfile.dylib (103) <5A881779-D0D6-3029-B371-E3021C2DDA5E> /usr/lib/system/libcopyfile

    Please read this whole message before doing anything.
    This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
    Step 1
    The purpose of this step is to determine whether the problem is localized to your user account.
    Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
    While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
    Test while logged in as Guest. Same problem?
    After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
    *Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
    Step 2
    The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot insafe mode and log in to the account with the problem. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to boot and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal boot may also be somewhat slow.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Test while in safe mode. Same problem?
    After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2.

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