I can't see a preview on my "Merge to HDR Pro" - it just shows up as black, where the preview should be. How do I fix this?
Here's what I'm getting, and it's making the HDR a little difficult. Thanks for any help!
Obviously no one is answering. I updated to 8.1 last night and the phone now shows up on my PC, however I cannot drag and drop anything into the picture folder. This isjust stupid. I have around 400 pictures I want to put on my phone with no actual way of doing it. ***?
Using iTunes isn't an option because the pictures would be locked on the phone. i would have no way of deleting any of them without hooking up to stupid iTunes.
Would love a solution here.
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After the OS X Yosemite 10.10.3 update When I go to use Preview to view a photo it shows up for less than a second then disappears and just leaves a gray box where the photo should be. iMac (Retina 5K, 27-inch, Late 2014). I need Preview for work.
1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
The test works on OS X 10.7 ("Lion") and later. I don't recommend running it on older versions of OS X. It will do no harm, but it won't do much good either.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of it have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message. See, for example, this discussion.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a general summary of what you need to do, if you choose to proceed:
☞ Copy a particular line of text to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
These are not specific instructions; just an overview. The details are in parts 7 and 8 of this comment. The sequence is: copy, paste, wait, paste again. You don't need to copy a second time.
5. Try to test under conditions that reproduce the problem, as far as possible. For example, if the computer is sometimes, but not always, slow, run the test during a slowdown.
You may have started up in "safe" mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. Load this linked web page (on the website "Pastebin.") The title of the page is "Diagnostic Test." Below the title is a text box headed by three small icons. The one on the right represents a clipboard. Click that icon to select the text, then copy it to the Clipboard on your computer by pressing the key combination command-C.
If the text doesn't highlight when you click the icon, select it by triple-clicking anywhere inside the box. Don't select the whole page, just the text in the box.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Click anywhere in the Terminal window to activate it. Paste from the Clipboard into the window by pressing command-V, then press return. The text you pasted should vanish immediately.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. If you don't know the password, or if you prefer not to enter it, just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, a series of lines will appear in the Terminal window like this:
[Process started]
Part 1 of 8 done at … sec
Part 8 of 8 done at … sec
The test results are on the Clipboard.
Please close this window.
[Process completed]
The intervals between parts won't be exactly equal, but they give a rough indication of progress. The total number of parts may be different from what's shown here.
Wait for the final message "Process completed" to appear. If you don't see it within about ten minutes, the test probably won't complete in a reasonable time. In that case, press the key combination control-C or command-period to stop it and go to the next step. You'll have incomplete results, but still something.
12. When the test is complete, or if you stopped it because it was taking too long, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak for themselves, not for me. The test itself is harmless, but whatever else you're told to do may not be. For others who choose to run it, I don't recommend that you post the test results on this website unless I asked you to.
Copyright © 2014, 2015 by Linc Davis. As the sole author of this work (including the referenced "Diagnostic Test"), I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed. -
I am currently deployed and was using my iMessage to be able to talk to family back in the states and my iMessage stopped working. It will no longer select my number to use as the send/receive. How do I fix this so I can continue to talk to family?
Read here:
http://support.apple.com/kb/TS2755 -
I imported videos from photo into iMovie when I set up iMovie (obvious mistake) and now iMovie doesn't work properly, nor can I move specific videos into a folder where I want them. How do I fix this? I even tried deleting iMovie, bought a new copy and installed it, but the folder "iPhoto Videos" is still there and I can't get new clips loaded to iMovie, especially where I want them. Please help.
The iPhoto Videos do occasionally have problems. I've seen a lot of people write messages to this Discussion group describing similar problems. The only thing that seems to get around this problem is to pull the video clips out of iPhoto then import them directly into iMovie. Once the troubles with iPhoto Videos starts, I haven't yet seen anyone write back with something that they did to fix it.
The most difficult part of doing this is the movies in iPhoto might be a little difficult to track down. But you can create a smart alum that does that for you. Go to iPhoto > File Menu > New Smart Album:
Set the first pulldown menu to keyword, second to contains, then in the last box type Movie with a capital 'M'. Then click OK. This smart album more or less does as search of the whole iPhoto Library and only displays items that match your search tearm of "Movie" exactly. In that smart album then you can find the original Movies you want to move out of iPhoto and into iMovie, <CTRL> click on the Movie clip, then choose Reveal in Finder. That will jump you out of iPhoto temporarily and into the iPhoto Library folder. From there you can move that movie file to the desktop. Move all the clips you want, once they're all collected up go to iMovie and go to the File Menu > Import Files. Then point it to the desktop where you moved your video clips.
This will put all those videos into an Event folder in iMovie and bypass iPhoto Videos altogether. -
I restored my pc and now it won't open itunes, when i try to, it reads " this version of itunes has not been correctly localized for this language. please run the english version." how do i fix this so i can open my itunes and back up my iphone?
Hey KEBENNETT,
It sounds like you've restored Windows on your PC and iTunes is no longer opening and running normally.
I'd recommend using the instructions found at step 4 and 5 in this article to repair or remove/reinstall your iTunes installation:
Issues installing iTunes for Windows - Apple Support
All the best,
Jeremy -
My ipod recently cracked and now the right side of the touchscreen is not working. I can't even unlock the touch screen. How do I fix this problem if it even can be fixed?
You can pay to have it repaired.
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I bought Finalcut X from the App store store when it first came out but software update doesn't see it and let me download the newer versions! How do I fix this please?
thanks
Russell MoranJust delete it from the Applications folder, and re-download it.
If it still says installed when you go to Purchased in App Store, click somewhere else, and option-click Purchased. That allows you to redownload already installed software. -
My wifi has changed and the backup reminder has come on but I can't get it to go away and I can't log on to the new wifi. How do I fix this?
Hello Nicolettep,
It sounds like you are getting prompted to back up your device but you are unable to join your updated Wi-Fi setup. I recommend the troubleshooting from this article named:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/ts1398
Tap Settings > Wi-Fi and turn Wi-Fi off and on
Restart your iOS device.
Unable to connect to a Wi-Fi network
Verify that you're attempting to connect to your desired Wi-Fi network.
Make sure you're entering your Wi-Fi password correctly. Passwords may be case sensitive and may contain numbers or special characters.
Reset network settings by tapping Settings > General > Reset > Reset Network Settings. Note: This will reset all network settings including:
previously connected Wi-Fi networks and passwords
recently used Bluetooth accessories
VPN and APN settings
Thank you for using Apple Support Communities.
All the very best,
Sterling -
Merge to HDR Pro is resulting in a different image, and the 8 bit and 16 - bit sliders don't preview
In Cs6 whenever I touched any of the sliders the image in the preview panel changed quite nicely, now when I start the HDR Pro it comes up with a black image in the preview panel. Thats easy to fix though I switch from 16 bit or 8 bit to 32 bit the preview shows up and I can click on the 16 or 8 bit modes and it shows a preview. Then when I adjust any of the sliders nothing happens. I can play with the sliders as much as I want nothing happens. I have been using the 32 bit mode in cunjunction with the 'tone in ACR' setting which gives great results, but now I wanted to play with the scott5 preset. If I click ok it creates the image beautifully. So not only won't it preview but my image is completely different to what is in the preview panel.
I am looking forward to an anwer concerning the HDR preview-result-difference as well... Since some posts suggest to check out the color profile of the input files, i did so: they are both sRGB. And the immense change of saturation and brightness (in other examples even worse than below) couldn't be explained by a different profile anyway, IMHO.
working parameters:
Adobe Brigde CS6 (Tools/Photoshop/HDR PRO)
Adobe Photoshop CS6
sRGB both input and output... -
I have two seperate itunes accounts on two seperate devices and i can not make an itunes purchase on either one. When signing into the account it ask for the answer to security questions. I have NEVER answered a security question for these accounts. Each time it is a different set of questions. This has only happend since the original devices have been replaced/upgraded. How do I fix this? There is money in each account and both have recieved itunes giftcards for christmas that they are unable to use!
sailsalot wrote:
I have a new ipad and have used the community to answer questions for myself. Your help has been great! I don't know how you got my sailsalot name from my Skype account but I signed in with you as "gags76" and got help with my new ipad. I discovered I used a different Apple id and password on my ipad from my computer (imac) and changed that. My e-mail is Could you email me if there is something I should do at my end. I have to use itunes to sync with my ipad so I have been going back and forth between the two. Should I sign in with my proper Apple id on my ipad?
Yes -
I let my phone dry out in rice for over a week. I see it turn on but the screen is black. If you hold it to a light you can see the Apple logo. How can I fix this?
It depends which country you are from below is US
http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipho ne -
No matter what I do I can't receive emails such as newsletters from certain companies. I have looked several times on the blocked list and they are not there. It happened after my computer tech changed me to FireFox. How can I fix this?
Firefox doesn't do email, it's strictly a web browser.
If you are using Firefox to access your mail, you are using "web-mail". You need to seek support from your service provider or a forum for that service.
If your problem is with Mozilla Thunderbird, see this forum for support.
[http://www.mozillamessaging.com/en-US/support/] <br />
or this one <br />
[http://forums.mozillazine.org/viewforum.php?f=39] -
Recently I bought my macbook with retina display and when I plugged it into the television with using the HDMi cord it worked perfectly fine with the image on the television. But now I when I plug it in to the television it comes up with a black screen and a white mouse. Before this incident I was mucking up with the setting of the mac book and I dont know what I did wrong. Can someone tell me how to fix this ?
Howdy Lumagofe,
I was thinking that you may need to reset the iPod Nano, outlined here How to reset iPod http://support.apple.com/kb/ht1320.
Press and hold the Sleep/Wake button and Volume Down button simultaneously for at least eight seconds or until the Apple logo appears. You may need to repeat this step.
If the above step did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep. Try resetting the iPod while it is connected to power.
If that doesn't quite get the iPod going again, then it will need to be restored. Use this article to help with that Restoring iPod to factory settings http://support.apple.com/kb/ht1339.
All the very best,
Sterling -
I just recently had Apple install a new hard drive on my MacBook. It was working fine till a few days ago. Now when I access my profile and try to open safari it will open and load then suddenly close. I keep trying to reopen it but it continues to close. When I access the guest user I can open safari and surf the web with no problem. I need help as to fix this problem. Thank you.
Open DiskUtility and repair disk permission could solve the problem.
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I have uninstalled firefox and reinstalled firefox to try and solve this
issue, but it has not fixed the issue. To open a new tab I must right click
any current page link to get a new browser tab and then navigate to a new web address. This is a recent issue that just started happening and I can't figure out what happened or what got disabled. Please help me fix this.Try uninstalling the Ask toolbar and it should work again. There is a compatibility issue with the Ask toolbar and Firefox that prevents new tabs from being opened.
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