I can't update anything without buying something I wanted to get early and I don't know how to cancel its
i cant cancel a purchase
If it's a pre-order that hasn't been released yet then you should be able to cancel it : iTunes Store: About pre-orders.
If it has been then released then purchases are considered final, but you can try the 'report a problem' link to contact iTunes Support and see if they will cancel it : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
Similar Messages
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I preordered a album then preordered the Same one and I don't know how to cancel the one I preordered that I didn't mean too and it's charging me for both and I don't have a lot of money on my iTunes
Go to the iTunes Store. Click on your Apple ID and enter your password. Scroll down towards the end of the page, you should see a line item that says Pre-Order. You can cancel the pre-order there.
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i have iphoto 7.1.5. How can I update iphoto without buying ilife, which i don't need?
I'm not sure where you are seeing the "negative reviews" but I like it and many, many people posting here do even though this is a forum for people with problems
No one knows when the next upgrade will be bu tit will require a purchase
I'm sure that there will be a few more updated for iPhoto '11 but probably not many - it has had a lot and is approaching the end of its life cycle I would think
And be sure to have a good backup prior to upgrading (as always) - I suggest in addition to your normal backup routine that you make one more copy of the iPhoto library on your main hard drive if you have space - remember that you need a minimum of 10 GB of free space jus tto run your Mac
And prior to launching iPhoto '11 the first time be sure to run software update and be sure it is up to the latest version
LN -
When I try to buy something, I get an Apple-ID which is not the one I want to use, and I don't know how to get rid of it either, so that I can replace it with my ID in Mail, contacts etc. The ID I get without wanting it, I can't find anywhere. I have to delete it. How do I solve this problem, anyone?
My content was obtained through another ID, which popped up earlier. Now this one doesn't pop up, and my current ID doesn't pop up either, but another one. How do you find an ID which is not in the store, and not in Mail, contacts etc. either?
Or is it possible to write the ID yourself when you want to buy something, not only to have it popped up being unable to be changed? -
Nokia Lumia 928 apparently died after an attempted Windows 8.1 update. Replacement phone arrived the next day. How can I restore my contacts, photos, etc.? Backup assistant is no help and I don't know how to access the Cloud.
Did you have the phone set to backup things to the One Drive on Microsoft servers?
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I recently thought I was updating my Safari browser. When completed, I put all those little files that were on the desktop into the trash. Now my trash is saying it can't be emptied because there are locked files and I don't know how to unlock them or get them out of my trash and they keep multiplying. And to make matters worse, I tried renaming them as pdf files thinking that might do the trick.
oh boy ! I'd ask you if you knew what kind of files they were or where they came from, but I don't think you could help me a bunch. Try going to the Utilities folder and running Disk Utilities. If you want to empty the Trash and it won't empty, go to the finder and choose "secure Empty trash". Worse case scenario-you may have to reinstall Snow Leopard, but I don't know what else to suggest. If you have a DVD of Snow Leopard, boot up from that, and reinstall the OS. This will not touch the stuff you have on your Hard Drive, then you can update from 10.6 to 10.6.8, otherwise Onyx? Maybe those files are part of the OS which needs them to keep running. if you hold down the Shift key on reboot, you can reboot in Safe mode and maybe you can take the files out of the trash that way
good luck
John B -
How do I change the default apple ID that's displayed when buying or updating apps? It's currently defaulting to a no-longer-existing ID, and I don't know how to change it.
Any apps you purchased with the no-longer-existing ID will always have to be updated with the password to that account, you cannot merge account purchases.
To change to your new account go to Settings > Store > Apple ID: and put in the one you want to use. -
I forgot my security questions and it says Forgot your answers? : Send reset security info email to n•••••@live.fr, but it is not one of my email adress and I don't know how to changes this, can anyone help please ?
I want to buy an app but I can't without these answersYou need to contact Apple. Click here, phone them, and ask for the Account Security team.
(87765) -
Can anyone help me? my ipod touch says it is connected to wifi, but it won't run anything that uses wifi like safari or itunes, and I don't know how to fix it
You didn't indicate if it ever worked. If it NEVER did, the problem could be caused by a firewall in the router. For reasons that I do not understand, that will affect IOS (iPod/iPad) communication but will not affect computers or other devices.
You will need administrative access to the router. If a firewall is present, turn it off and test the iPod again. If it works, turn the firewall back on but weaken it a notch and test the iPod again. Repeat as required. -
When I open a pdf file, after a few seconds, it hides the toolbar and I don't know how to get it back. I use multiple monitors and, without being able to grab the toolbar, I am unable to move the pdf file to a different monitor. How do I stop this?
Does Firefox switch to full screen if you press F11 ?
You can also try the F10 key to see if that brings up the menu bar.
* If the above steps didn't help then see http://kb.mozillazine.org/Corrupt_localstore.rdf
Note: Do not delete localstore.rdf in the program folder (Windows: "C:\Program Files\Mozilla Firefox\defaults\profile\") (Mac: "/Applications/Firefox.app/defaults/profile/") -
Hello,
I updated Xcode 5 to Xcode 6.0.1. It messed up my previous apps and i don't know how to fix it. Is it possible to uninstall Xcode 6 and go back to Xcode 5?I found this solution http://objcsharp.wordpress.com/2014/09/21/how-to-get-back-the-ios-7-sdk-after-up grading-to-xcode-6/
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Can anyone help me with a problem i am having with my music on my iPhone 4S. I have put alot of Compilation CDs in my library on iTunes. I download these tracks onto my phone, everything is ok so far. Now, this is what is niggling me and I don.t know how to resolve it. This is my problem:
Have downloaded for example: Queen – Bohemium Rhapsody from a compilation album as well as a few complete Queen Album CDs into the iTunes library and then put them into playlists,
When I go onto my phone and select Queen on the MUSIC app using Songs tab at the bottom of the screen it will display all Queen songs and their resective Alum pics, that is all those not in a complilation album, .
If I know the song title I can select the songs tab and find the song that way,
I’ve tried fiddling with the settings in the iTunes app by going to ‘get info’ tab and trying to sort the problem out that way but am not having much luck.What I want the phone to do is show, for example all Queens songs including those in compilation albums. Can this be done, would be grateful for any ideas on how it can be done, that is if ic can be done, any ideas
Thanks for your helpTry assigning Queen as the Album Artist on the compilations in iTunes on your computer.
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I have a MacBook Pro, I want to copy Itunes files to an SD card to play in my car, the SD Card doesn't appear in Itunes when I insert it, and I don't know how to convert the files to the correct format, can anyone help?
Thank youSo it seems from reading the COMMAND manual that my first issue is that I used a 16GB SD card, and the manual says it will only recogize up to a 2GB SD card. I did use my MB Air's SD card slot and crated a folder and dragged the music files to it, then to the card. So I am going to get a 2GB card and try that next. Otherwise just stick with the iPOD connected. At least that is 8GB
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I have a iPod touch and i installed it on my other laptop until i had just got another one it says unable to connect to iTunes and i forgot my password and i delete the email and i don't know how i can get my i pod touch to work with my new one email.
I JUST NEED HELPI would contact Apple under your warranty. I doubt you received a new iPod since Apple's policy is to give you a refurbished iPod.
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I recently had to install a new hard drive in my computer. This caused me to have to reload all content back to my iTunes and iPod. I have many apps on my iPod and i don't know how to transfer those back to my iTunes. Can anyone help?
Right clicking on your ipod in the device list an d choosing "transfer purchases" will copy apps and bought media from iTunes to your computer. Due to the new iTunes library on your new HD, iTunes will erase your ipod during the first sync. To save your data to the computer take a look at this article about saving data from your device to a computer: http://support.apple.com/kb/HT4137
Basically it's backing up manually, transferring her purchases (apps and bought music), letting iTunes erase the ipod due to the new iTunes library, and restoring from the manual backup again, to get all the data and settings back.
Make sure your new computer account is authorized in iTunes. Disable autosync in itunes, connect your ipod, right click on it in the device list and choose backup.
This will save data, pictures and settings to itunes. See what's included in this backup here: http://support.apple.com/kb/HT1766
Transfer your purchases the same way to copy all apps and bought media from the Store to your computer.
Set up at least one contact and event on your computer to be able the merge your calendars and contacts after your ipod got wiped during the first sync.
The rest of the data can be restored from the backup you made.
Restoring: http://support.apple.com/kb/HT1414
Music is one way only, from the computer to your device, unless you bought the songs in itunes and transferred your purchases.
There is 3rd party software out there, but not supported by Apple, see this thread: http://discussions.apple.com/thread.jspa?threadID=2013615&tstart=0
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