Nokia Lumia 928 apparently died after an attempted Windows 8.1 update. Replacement phone arrived the next day. How can I restore my contacts, photos, etc.? Backup assistant is no help and I don't know how to access the Cloud.

Did you have the phone set to backup things to the One Drive on Microsoft servers?

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Don't know the name of it but a toolbar at the top of the window has disappeared after I restarted Firefox. It contained add-ons such as Download Helper and I don't know how to get it back. Please help. Thanks!

I don't know the name of it but a toolbar at the top of the window has disappeared after I restarted Firefox. It contained add-ons such as Download Helper and I don't know how to get it back. Please help. Thanks!
EDIT: Sorry I meant the "Save Complete" add-on, not Download Helper.

Be sure "Add-on Bar" is checked (click on "Add-on Bar" to check or un-check)
*See --> https://support.mozilla.org/en-US/kb/Back%20and%20forward%20or%20other%20toolbar%20items%20are%20missing
'''If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.'''
Not related to your question, but...
You may need to update some plug-ins. Check your plug-ins and update as necessary:
*Plug-in check --> http://www.mozilla.org/en-US/plugincheck/
*Adobe Shockwave for Director Netscape plug-in: [https://support.mozilla.org/en-US/kb/Using%20the%20Shockwave%20plugin%20with%20Firefox#w_installing-shockwave Installing ('''''or Updating''''') the Shockwave plugin with Firefox]
*'''''Adobe PDF Plug-In For Firefox and Netscape''''': [https://support.mozilla.org/en-US/kb/Using%20the%20Adobe%20Reader%20plugin%20with%20Firefox#w_installing-and-updating-adobe-reader Installing/Updating Adobe Reader in Firefox]
*'''''Shockwave Flash''''' (Adobe Flash or Flash): [https://support.mozilla.org/en-US/kb/Managing%20the%20Flash%20plugin#w_updating-flash Updating Flash in Firefox]
*'''''Next Generation Java Plug-in for Mozilla browsers''''': [https://support.mozilla.org/en-US/kb/Using%20the%20Java%20plugin%20with%20Firefox#w_installing-or-updating-java Installing or Updating Java in Firefox]

I used to have an icon next to the Time Machine icon in Safari that allowed me to sync my devices. It disappeared and I don't know how to get it back. Any suggestions?

I used to have an icon next to the Time Machine icon in Safari that allowed me to sync my devices. It disappeared and I don't know how to get it back. Any suggestions?

Lion no longer has iSync

Even though the 'check spelling when i type' is selected in options, my Firefox isn't doing it and I don't know how to fix it. Help?

This isn't a new problem. This has happened with all the versions of firefox I have downloaded. I'm using 3.6.12 version now but it hasn't made a difference

Not all locales come with a dictionary installed due to licensing reasons. 
If you do not have the en-US locale then check that you have a dictionary installed (Tools > Add-ons > Extensions) and selected.
You can see which dictionary is selected if you right-click in a text area and open the Languages submenu. 
You can open the "Add Dictionaries" link to install a dictionary if you do not have one. 
Make sure that [X] "Check Spelling" in the right-click context menu has a tick.
See also:
* http://kb.mozillazine.org/Spell_checking
* http://kb.mozillazine.org/Dictionaries
* [[Using the spell checker]]

How can I restore my contacts from a backup of iPhone to my ipad ?

I do restore from a backup of my sold iPhone 4 to my new mini iPad , but there 's no contact except facebook contacs in iPad after sync !! help me please , I need my contacs

a phone backup cannot be used on an ipad.
if all you want is your contacts, sign in to icloud from the same apple ID you wre using on the phone.

How can i copy my contacts in my pc from my iphone 5 and 4s

how can i copy my contacts in my pc from my iphone 5 and 4s

You don't need to worry about the folders.
Your backup from iphone 5 will be completely seprate and your iphone 3gs backup would be safe as well.
Yes you can sync both phones in itunes and even connect them at the same time to sync.
Hope this solves your query

The volume on my iPod was fine, but now it's too loud and I don't know how to turn it down.

The volume on my iPod was just fine, but somehow it got turned up too loud, and I don't know how to turn it down.

Hi Virginia1945,
Thanks for visiting Apple Support Communities.
Depending on which iPod nano model you have, you can adjust the volume with the button on the side, the top, or using the click wheel. You may also be able to set a maximum volume, so it doesn't get turned up too loud in the future.
You can find the user guides for your iPod nano at this link:
Manuals - iPod nano
http://support.apple.com/manuals/#ipodnano
Best Regards,
Jeremy

I have an iPad 2 and so does my mom. We both have the app Slotomania and now all of sudden after having it for months, our games connected and we don't know how to fix it. Deleting it and reinstalling does not work.

I have an iPad 2 and so does my mom. We both have the app Slotomania and now all of sudden after having it for months, our games connected and we don't know how to fix it. Deleting it and reinstalling does not work.

Does the app now use iCloud, do you use iCloud and do the two of you use the same account on iCloud?
Just a guess.

Hi, I just put a new internal hard disk to my MacBook after formattimg it and I don't know how to install the OS X? Any help please

Hi, I just put a new internal hard disk to my MacBook after formattimg it and I don't know how to install the OS X? Any help please

Be sure you have prepared the new drive correctly:
Drive Preparation
1. Boot from your OS X Installer Disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu.
2. After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area. If it does not say "Verified" then the drive is failing or has failed and will need replacing. SMART info will not be reported on external drives. Otherwise, click on the Partition tab in the DU main window.
3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Set the format type to Mac OS Extended (Journaled.) Click on the Options button, set the partition scheme to GUID (for Intel Macs) or APM (for PPC Macs) then click on the OK button. Click on the Partition button and wait until the process has completed.
4. Select the volume you just created (this is the sub-entry under the drive entry) from the left side list. Click on the Erase tab in the DU main window.
5. Set the format type to Mac OS Extended (Journaled.) Click on the Options button, check the button for Zero Data and click on OK to return to the Erase window.
6. Click on the Erase button. The format process can take up to several hours depending upon the drive size.
Steps 4-6 are optional but should be used on a drive that has never been formatted before, if the format type is not Mac OS Extended, if the partition scheme has been changed, or if a different operating system (not OS X) has been installed on the drive.
When formatting has completed quit DU and return to the installer. Complete the OS X installation.

I've an iMac with OS X 10.4.11. Sudden email problem: every received email has, after the header, 1 - 2 pages of technical data (e.g., Dkim-Signature, Domainkey-Signature, etc.) I don't know why this now happening, and I don't know how to get rid of it.

I have an iMac using OS X 10.4.11. Beginning several days ago, all incoming emails have, after the usual email header and before the message appears, one to two pages of technical data (e.g., Dkim-Signature, Domainkey-Signature, Content-Transfer-Encoding, etc.). This is similar and more complex that the info one receives when an undeliverable email bounces back. I don't know where this stuff comes from, or how it came, and I don't know how to get rid of it. Any ideas? I'm something of a newbie to computers (um, what's a Tag?).

That just sounds like the mail headers. Most people don't know (or care) about them so they're usually hidden.
Check Mail -> Preferences -> Viewing -> Show header detail
I'm guessing it's set to 'All'. Switch it to 'Default' or None as you prefer.

When I open a pdf file, after a few seconds, it hides the toolbar and I don't know how to get it back. I use multiple monitors and, without being able to grab the toolbar, I am unable to move the pdf file to a different monitor. How do I stop this?

When I open a pdf file, after a few seconds, it hides the toolbar and I don't know how to get it back. I use multiple monitors and, without being able to grab the toolbar, I am unable to move the pdf file to a different monitor. How do I stop this?

Does Firefox switch to full screen if you press F11 ?
You can also try the F10 key to see if that brings up the menu bar.
* If the above steps didn't help then see http://kb.mozillazine.org/Corrupt_localstore.rdf
Note: Do not delete localstore.rdf in the program folder (Windows: "C:\Program Files\Mozilla Firefox\defaults\profile\") (Mac: "/Applications/Firefox.app/defaults/profile/")

I tunes has stopped working in windows 7 and I don't know how to get the crash information that everyone else seems to get to know what the cause is....any help? I have a toshiba windows 7 computer.

I have a toshiba computer and it is windows 7, recently after I installed imatch everytime I open itunes I get the message 'i tunes has stopped working' and windows cannot find a solution and has to close. There is no solution and I don't know how to get the crash information on my computer....can anyone help as I want to finish downloading all my songs to match to be available on my mac products.

Re: That garbage is unreadable.
If you really want help, stop messing with the fonts and post so that others can read and offer suggestions.
Or better yet... try a search, I'm certain you'll find a solution to whatever issue you're experiencing.
I have found that many times it is the things that make you most angry that push you to action. This was the case here. Thank you for causing me to get so angry that I found the answer myself.

My iPad air won't charge at all and I don't know if it's the charger or port help!i have had a new port put in before and it worked fine after but it's not working now! I have spent way to much trying to fix this thing one problem after another?

My iPad air won't change at all, and I don't know if it's the port or charger cable it is charging normally but it just won't charge. I have had a new port put in before after a charger getting stuck in there but it worked fine after and now it's not working at all! I don't know if maybe it's the charger getting old but I have spent far too much money on this iPad then I should have as it's one problem after another witch is causing me lots of stress.

Try giving your iPad a reset. Hold down the sleep and home keys for about 20 seconds. When you see the silver apple, let go and let it reboot and try again.
How are you charging it? its's best charged plugged into the wall not via USB. So if you're trying via USB, try using the supplied power block plugged into the wall.

WHY DOES MY MAC BOOK PRO SHUT OFF ON ME? SO FAR THE INFO I GOT 4 IT IS A MAC OS X VERSION 10.7.3 THE PROCESSOR IS 2.4 GHZ INTEL CORE 2 DUO MEMORY IS 2 GB 667MHZ DDR2 SDRAM I DON'T KNOW HOW OLD IT IS BECAUSE I BOUGHT IT USED SORRY I HOPE THIS HELPS THANK Y

WHY DOES MY MAC BOOK PRO SHUT OFF ON ME? SO FAR THE INFO I GOT 4 IT IS A MAC OS X VERSION 10.7.3 THE PROCESSOR IS 2.4 GHZ INTEL CORE 2 DUO MEMORY IS 2 GB 667MHZ DDR2 SDRAM I DON'T KNOW HOW OLD IT IS BECAUSE I BOUGHT IT USED SORRY I HOPE THIS HELPS THANK YOU

Sounds to me like you may have gotten a machine with hardware issues, but it's hard to say. It will shut down if it gets too hot, but that's not a normal occurrence. I have never seen a MacBook Pro shut down due to heat, even after lengthy 3D gaming sessions where the fans are running fast and the bottom of the machine is unpleasant to touch.
First thing I would try to do is reset the SMC. If that doesn't help, erase the hard drive and reinstall the system from scratch, which you should always do with a used machine anyway.
If a fresh system doesn't help, you'll need to get it checked out by Apple.
Edit: Oh, and sig is absolutely right... please don't post in all caps! It's very irritating.

HT1212 I've forgotten my ipad passcode but when I try to restore on the computer it won't let me as I have to turn "find your ipad" off but i don't know how when I can't use the ipad itself. How do I do this on the cloud?

I've forgotten my ipad passcode but when I try to restore on the computer it won't let me as I have to turn "find your ipad" off but i don't know how when I can't use the ipad itself. How do I do this on the cloud?

If the iPad was running iOS 7, iCloud: Find My iPhone Activation Lock in iOS 7
http://support.apple.com/kb/HT5818
How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
 Cheers, Tom

Nokia Lumia 928 apparently died after an attempted Windows 8.1 update. Replacement phone arrived the next day. How can I restore my contacts, photos, etc.? Backup assistant is no help and I don't know how to access the Cloud.

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