I cancelled my plan on January 28th and yet I'm still being billed and my last line that was supposed to be cancelled is still active! This needs to be fixed ASAP!!!!

I was told my line was cancelled on the 28th of January and that I would be receiving no more bills of any kind. Yet some how for a line that isn't even in use I got a bill that is nearly $300!!!! How can this be!?

First off, I'm only another customer like you, and have no access to your bills or account. All I can offer is possible reasons why you are now getting a bill.
The line(s) you cancelled were under contract, so involved an ETF if cancelled before the contract ended.
The line(s) were for a phone purchased using the EDGE agreement, and there is still a balance due on the phone.
Billing for service for the billing period in which you cancelled - you are billed till the end of the current billing cycle, so it could be up to a full month's service, depending on when you cancelled and when your billing cycle falls.
A combination of these possibilities. The bill you received should show you a breakdown of the charges.

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I have been sent an email saying my podcast was accepted and will be up on iTunes in a few hours. That was 5 hours ago. How long should this process take?

I have been sent an email saying my podcast was accepted and will be up on iTunes in a few hours. That was 5 hours ago. How long should this process take?

There's no fixed time. If it's been accepted - presumably you've been given a URL? - it should appear reasonably soon. However it can dake some days before it turns up in the search results. The podcast image, if you have one, may also take some days to appear.

Why does my account say I still have a creative cloud membership when it was supposed to be canceled??

Hi, I'm wondering why my account still says I have a creative cloud membership. I want it canceled, I contacted customer support the other day, and they told me it was all taken care of, and that my subscription had been canceled, but it isn't, it's still listed in my account as open. My case number for the chat I had with customer service is 0214825111.

Sorry, this is an open forum, not Adobe support... only Adobe support can help
-cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-or http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

I cancelled my account in January but I'm still being billed. I need this to stop and be refunded.

I cancelled my account in January but I'm still being billed. I need this to stop and be refunded. I cannot get in contact directly with Adobe to resolve this.

This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
-start here https://forums.adobe.com/thread/1703848
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
--and two links which may provide more details, if the above links don't help you
-http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

I haven't used my 'free' CC membership over a year but am still being billed? I have tried to cancel it but it makes it out as if I am not charged anything and doesn't let me me cancel...How am I supposed to get out of these payments

I haven't used my 'free' CC membership over a year but am still being billed? I have tried to cancel it but it makes it out as if I am not charged anything and doesn't let me me cancel...How am I supposed to get out of these payments. I have tried to contact adobe but it has been close to impossible.

Hi jacksteger
There are no active subscriptions under the Adobe ID you used to post on the forum.
Please check if you signed up using a different Adobe ID/email address and sign in with these details to see any active plans and get assistance with cancellation via the support page - Cancel your membership or subscription | Creative Cloud
Kind regards
Bev

Trying to figure out pricing and plan options to add multiple computers to current subscirption. We currently have a subscription that allows the programs on two computers, but now I need 5 computers to be updated with CC.

Trying to figure out pricing and plan options to add multiple computers to current subscirption. We currently have a subscription that allows the programs on two computers, but now I need 5 computers to be updated with CC. Have looked in to Small Business teams, but do not understand how many computers that is good for and if there is a professor or previous customer discount. Any help would be great, thanks!

Hi,
I presume that the new configuration is missing some parts as you seem to have the IP address of the external interface configured staticly on the interface but you have not configured any default route on the firewall? (Original configuration got default route dynamically and added it to the routing table)
You also mentioned that you were able to connect to the Internet which would indicate there was indeed a default route with the new configuration?
I am a bit confused about the host mask on the external interface (/32 - 255.255.255.255) ? Does the ASA really let you configure a host address on the interface? It can't lead anywhere as there is no next hop with a host mask. I think the ASA even blocks using a /31 mask link network which works with Cisco Routers.
I guess I would go through the basic troubleshooting step when the new configuration is in use
Check logs for any blocked connections or error messages
Check the Static PAT (Port Forward) configuration with the "packet-tracer" command
Capture traffic on the ASAs external interface (with the ASA itself) and confirm that you are seeing the TCP SYN of any connection attempts, or perhaps capture ICMP
- Jouni

What can't we resize our pictures to fit as our wallpapers on the ios 7 system? nice photos are being zoomed in and cut off and theres no way to fix it, this need to be changes asap! back to the way it was on ios 6

what can't we resize our pictures to fit as our wallpapers on the ios 7 system? nice photos are being zoomed in and cut off and theres no way to fix it, this need to be changes asap! back to the way it was on ios 6.... FIX FIX FIX!!!!!!!!

Hello keraalovee,
Setting Reduce Motion in your Accessibility settings (Settings -> Accessibility -> Reduce Motion) can help alleviate this behavior.
iOS 7: How to reduce screen motion
http://support.apple.com/kb/HT5595
Cheers,
Allen

I have a subscription for Ireland and still being billed on credit?

I have a subscription for Ireland and still being billed on credit?

Hi, macconad
Welcome to the Skype Community! Thanks for choosing Skype for your needs of calling Irish phones!
Please be aware of the calling plan you have chosen. Somewhat often, some customers have chosen a Landline-only minutes/subscription plan and have attempted to dial a mobile phone with their surprise to the additional charges they weren't expecting.
Did you choose a landline-only plan?
This means that calling an Irish mobile phone number will result in additional costs deducted from your Skype Credit. There's also a mobile and landline plan for a higher premium. You'd still be taking advantage of Skype's low calling rates.
For your reference, here's the pricing for Republic of Ireland:
Click on the image to visit the rates page. If you have made the correct purchase and really cannot call any Irish number without spending Skype Credit, please let us know. Otherwise, I hope this satisfactorily addresses your concern.
If you've got questions about Skype,
We've probably got answers to them!
Community-based support from people who use Skype everyday - That's powerful stuff!
If you have something on your mind about Skype - a question or feedback - let us know!

Is there a way to see a file browser on iCloud? It says my account is filled up to 5G already and I can't imagine what it moved over to there that was that big.

Is there a way to see a file browser on iCloud? It says my account is filled up to 5G already and I can't imagine what it moved over to there that was that big.
I'm wondering if it moved my rhapsody music to the cloud (which is pointless) so I shut off 'document' sharing in case that's the problem, but it's still saying I'm at 5G right now.
When I go to icloud.com all I see is the dumb app icons, with no clue as to what's taking up that disk space.
btw, I did not sync photos from the get-go.
A file browser? please? I need to see my cloud.
sigh

Have you enabled Automatic Downloads on all of your devices? This would download all of the books to all of your devices when you download on any device - as long as you are using the same Apple ID and iTunes account on all of your devices.
Go to Settings>Store>Automatic Downloads>Books>On. When you download a book on one iDevice, it will download to all of your iDevices. This will only work for downloads moving forward from the moment that you turn the setting on. You will have to download the previously purchased books to all of your other devices.
With iCloud, you can start reading the book on one device and then pickup where you left off on another device.

Todays update! After todays update I can no longer send Safari or Spotify to the task bar without it cutting out (dropping audio in and out). Streams normally if I keep the window open on my desktop. This needs to be fixed immediately.

Todays update! After todays update I can no longer send Safari or Spotify to the task bar without it cutting out (dropping audio in and out). Streams normally if I keep the window open on my desktop. This needs to be fixed immediately.

Nevermind. I figured it out.

Tried to update to newest version. I got error because i didn't have this recovery program disc that was supposed to come with the purchase but it didn't and now my ipod touch 8gb won't connect with itunes and is stuck on a connection with itunes screen

I tried to update to newest version via pc. I got error because i didn't have this recovery program disc that was supposed to come with the purchase so it says, but it didn't and now my ipod touch 8gb won't connect with itunes anymore and is stuck on a screen displaying an itunes icon with a usb icon.

oke i'm not done with the whole thing, but i'm doing that right now. Most of the advice I've already read didn't work and at a certain point it said something about shutting down programs then restart. but i notice that there are some pretty important system things in that list and i don't want to mess up my pc :s i'm not a pc genius... and because i'm dutch and my pc-language is in dutch I often have trouble translating and well... i don't always understand the technical stuff in all the articles -_-

I just bought my IPhone and am also getting the the Service Apple Mobile Device failed to start. Verify that you have sufficient privileges to start system services. This is after following the uninstall/reinstall instruction. This needs to be fixed!!!

I just bought my IPhone and am also getting the the Service Apple Mobile Device failed to start. Verify that you have sufficient privileges to start system services. This is after following the uninstall/reinstall instruction. I am due to travel in 2 days and am very upset about this. This needs to be fixed!!!

http://support.apple.com/kb/TS1567
Log in to the Windows with "administrative rights".

How do I remove an alert for a calendar item that has long since been deleted? and yet goes off mysteriously, un-deletably, and un-editably every single ****** week !!

How do I remove an alert for a calendar item that has long since been deleted? and yet goes off mysteriously, un-deletably, and un-editably every single ****** week !!

I have the same problem with my iPhone. I set up a recurring calendar event for every Thursday. That event is no longer happening during the summer, so I went in and chose one from the current month and selected Delete. Then it gve me two choices, one of which was to Delete All Future Events of this one, and that's what I chose. I figured, this way, I'll still be able to see the ones from the past, but won't have to see (or hear the alert) for the future ones.
The following week, my phone alerted me to the appointment, and even showed it on the initial screen, even though it wasn't in the calendar. I went in to the calendar and NOTHING was scheduled for that day. So why is this happening?
So I set up a new recurring event, for in the past, then went in and deleted all furture occurances, and it did the same thing... still alerted to an event that was no longer in the calendar.
I hope somebody else has found a fix, or at least a reason for why this is happening.

When I close the browser and then re open it it does not go to the home page but opens to the last page that was open when I close it.

Every time We have been closing the browser for the last few days when we restart the browser, regardless of weather we shut down the computer or not, it reopens to the last page that was opened. I cleared out and deleted the history but it did not help.

Maybe you currently have your home page setting to "Show my windows and tabs from last time" instead of "Show my home page".
*Firefox button > Options > Options > General tab > Startup > "When Firefox starts"
*If using the Menu Bar: Tools > Options > General tab > Startup > "When Firefox starts"
*See --> [http://support.mozilla.com/en-US/kb/How+to+set+the+home+page How to set the home page]
'''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.'''
Not related to your question, but...
You need to update some plug-ins:
*Plug-in check: https://www-trunk.stage.mozilla.com/en-US/plugincheck/
*Adobe Shockwave for Director Netscape plug-in: [https://support.mozilla.com/en-US/kb/Using%20the%20Shockwave%20plugin%20with%20Firefox#w_installing-shockwave Installing ('''''or Updating''''') the Shockwave plugin with Firefox]
*Adobe PDF Plug-In For Firefox and Netscape: [https://support.mozilla.com/en-US/kb/Using%20the%20Adobe%20Reader%20plugin%20with%20Firefox#w_installing-and-updating-adobe-reader Installing/Updating Adobe Reader in Firefox]
*Shockwave Flash (Adobe Flash or Flash): [https://support.mozilla.com/en-US/kb/Managing%20the%20Flash%20plugin#w_updating-flash Updating Flash in Firefox]
*Next Generation Java Plug-in for Mozilla browsers: [https://support.mozilla.com/en-US/kb/Using%20the%20Java%20plugin%20with%20Firefox#w_installing-or-updating-java Installing or Updating Java in Firefox]

I started to learn HTML, and I'm using text edit and everything is going fine, when I save the file with a .html extension and open it with safari I only view the code and not the webpage that was supposed to be created.

I started to learn HTML, and I'm using text edit and everything is going fine, when I save the file with a .html extension and open it with safari I only view the code and not the webpage that was supposed to be created.

That is because you don't have a web server configured and running to serve the html page. In order to see the page in a browser you need to access it using a url similar to http://localhost/~yourUserName if you are serving the page from your user account.
Prior to Mountain Lion you could go into web sharing and turn on the web server. With Mountain Lion there is no option, other than using terminal, to turn on the web server. The web sharing menu item has been removed in Mountain Lion. Apache is still on your computer but it will take a little searching these forums or the Internet to find how to turn it on.
If you want a graphic user interface to turn on/off the Apache server you could download and install a server application like xampp, http://www.apachefriends.org/en/xampp.html. I use this and it works well.

I cancelled my plan on January 28th and yet I'm still being billed and my last line that was supposed to be cancelled is still active! This needs to be fixed ASAP!!!!

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