I cannot activate my ACROBAT PRO

When I click on the download to open the program it says my trial has expired .. i just bought a subscription and have no serial number to input?

If you can recover the old machine (may not be worth the cost), then you could deactivate directly. A lot depends on what crashed, the HD, mother board, or other. On a PC, the hard drive can sometimes be recovered with SpinRite as long as the crash was not fatal. There are other tricks too, but all of them depend on the crash conditions and what the problem is. If the hard drive is actually good, maybe you could just put it in another machine and run the deactivation. Of course, not everyone has a bunch of machines on hand to play with. For PCs, I often head to the department surplus pile and see if I can find something to work with (not my stock). If I find a working machine there, then I just swap it out. Of course, that is for work machines. For a home machine, I might do it for testing or repair and then put things back after the repair.

Similar Messages

  • Cannot install Adobe Acrobat Pro on Windows XP

    Good day,
    I cannot install Adobe Acrobat Pro on my windows XP machine with SP2 and the latest updates.
    The error says that the software cannot be installed on the Operating system, please see minimum requirements. I meet all these but cannot install
    I saw a similar question posted on the forums but it is unanswered.
    Please assist me.
    Wesley

    Hi,
    This link has the minimum system requirements for Acrobat 10 Pro : Acrobat X Pro Tech Specs
    On Windows XP, the minimum requirement is SP3 for 32 bit. I would recommend that you update to SP3 by running Windows Update and then reinstall the application.

  • I cannot get my Acrobat Pro to open. I already uninstalled it and re installed it. But still does not open. The program pops to ask for permission to open the program, but it never actually opens.  I  trouble shoot it and it says incompatible application.

    I cannot get my Acrobat Pro to open. I already uninstalled it and re installed it. But still does not open. The program pops to ask for permission to open the program, but it never actually opens.  I  trouble shoot it and it says incompatible application.

    It sounds like an issue of trying to run XI on VISTA. That combination does not work. Info on both the Acrobat full version (including sub-version) and OS would help. It might also be an issue of running 11.0.0 on a system that needs the updates to work.

  • Cannot activate quick time pro 7. have registration code tried "tab" "enter". verfied that code entered is correct. using 10.8.3 but downloaded QT 7. Desparate for some direction. Thanks, Wally from Brooklyn.

    Cannot activate QT 7 pro. Tried entering with "tab" per instructions. Verified that name and code are exactly as received download. Initially used the "enter" key. Restarted and used the "tab" key. No response ! Desparate for any help. IMac running 10.8.3. Thanks, Wally from Brooklyn

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  • Cannot activate Adobe Acrobat on new computer

    My PC "died" but I was able to deactivate my Adobe Acrobat Pro.
    My new computer is a Mac but I run windows 7 on it.
    I Downloaded Adobe Acrobat Pro but my serial number will not activate. I Logged in to Adobe and verified my number. What now?
    How can I "talk to" a support person about this?

    Hi GingerVero,
    Please let me know what version of Acrobat are you using.
    What error do you get when you try to activate?
    Also give me the serial number and I wll check it for you.
    Send me a private message. Do not post it here.
    If you dont know how to do that refer : http://forums.adobe.com/thread/1184148
    Regards,
    Rave

  • Cannot Print in Acrobat Pro 9.4.2 (XP Pro SP3), but Other Apps Can

    I am unable to print PDFs on my workstation unless I drag them from a Windows Explorer session and drop them on an open printer window (Start, Printers and Faxes, double-click on printer to open window). I have Acrobat 9 Professional (ver. 9.4.2) running under Windows XP Pro (SP3). I cannot print a PDF from within Acrobat or from within a browser window. I have done a "repair install" on Acrobat and rebooted. When I try to print from within Acrobat or a browser window, I do not receive any form of error message. There is no indication of any problem. If I have the printer window open window (Start, Printers and Faxes, double-click on printer to open window) and I try to print from Acrobat or a browser, I never see anything appear in the window, even briefly. If I drag a PDF from Windows Explorer and drop it in the printer window, the document name appears briefly in the window and the document prints.
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    I've tried printing to different printers in the office. I've even tried printing to the "virtual printer" which is a front-end to our fax server. No dice. If I monitor the printers folder (which lists every printer that my workstation can print to currently), the "documents" column (which shows the number of documents in the queue to be printed) never changes from zero.
    The fact that I can drag a PDF from Windows Explorer and drop it on a printer and get it to print really puzzles me, since I thought that this was only possible if either Acrobat Pro (or other paid version) or Acrobat Reader was installed. That is, I thought that Windows XP cannot print a PDF unless some sort of PDF reader (Acrobat, Nitro, etc.) is installed. Then again, I may be mistaken. *IF* indeed Windows XP doesn't know how to print a PDF without help from a PDF reader of some sort (Acrobat Reader, Nitro, etc.), then how is it that I can drag, drop and print, but I can't print from within Acrobat Pro itself? Meanwhile, all other apps print just fine to any given printer.
    FYI... this question has languished for two weeks with no solution at experts-exchange.com. I've never stumped them before. I've never waited more than 24 hours for an answer there before, and usually a solution takes just an hour or two. This suggests to me that my situation is quite rare. Can anyone get me on track?

    SOLVED:
    See http://kb2.adobe.com/cps/891/cpsid_89178.html

  • Cannot Install Adobe Acrobat Pro via Adobe Download Assistant - Please Help

    Hi Guys,
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    Everytime I try and  download the file it freezes when almost totally downloaded (less than a minute remaining) and eventually returns an error saying:
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    Please help, I have downloaded the ADA through google chrome on a machine with windows 7 (64bit)
    Thanks
    Mike

    Try this:
    Direct Download Links for Adobe Software
    Though if the extraction fails, you may face that same issue again. Store the fiel in a different location and do a littel housekeeping. You could well simply be running out of temp space or have a permissions problem on your temp folder...
    Installation Preparations
    Mylenium

  • How to activate Adobe Acrobat Pro?--this is installation on 2nd computer--I logged into Adobe ID successfully but no luck

    I have student edition of Adobe Acrobat Pro successfully installed and in  use for about a year. I downloaded a trial version of Adobe Acrobat Pro for Adobe student site.. the software is working but thinks I am working off a 30 day trial instead of seeking to activate...How do I get software to activate?

    Hi unc_gatech_plus,
    Thank you for posting on the Adobe forums, you need a serial no. to get the software activated.
    Kindly find below few links related to student and teacher edition softwares.
    Education FAQ
    Find your serial number quickly
    Thanks,
    Vikrantt Singh

  • How to activate Adobe Acrobat Pro 8

    How can Adobe Acrobat 8 Pro be activated?
    It is part of CS3 and Indesign and Photoshop has both been registered
    but Acrobat Pro has no registration possibility in help and the activate
    is always gray.

    Acrobat 8.x is not Win 7 compatible. Even if you get it activated, there is no guarentee that it will work properly. When sold as part of a suite Acrobat 8's activation is done through the other programs in the suite. You need to activate something like Photoshop and it should be enough to get Acrobat 8 working without further need of activation. If that is not working, it could be due to a problem with the installation of the suite (you could try: de-activating the suite, removing the entire suite, running the CS Clean Script, and then try re-installing, activating Photoshop, then seeing if Acrobat will work. BUT, again the problem you will run into is that Acrobat 8 is not compatible with Win 7. You need at least Acrobat 9.2.x for compatibility.

  • Cannot "repair" Adobe Acrobat Pro v8.0

    I have installed Adobe Acrobat Pro v8.0, and MS Office 2004. When I open Acrobat, it asked me if I want to repair the installation. Yes, I do, so I select the PDFMaker Toolbar for Office, Adobe PDF Printr, and Adobe PDFViewer Safari Plugin.
    At this point, neither Safari nor MS Office (any of the associated applications) are open. However, when I click "continue" I get a screen telling me to close down Safari and Microsoft Applications (but they are not running, or are they?).
    Does the problem lie with me, Adobe, MS, or Leopard?

    Without seeing the actual text of the message, it's hard to tell what the problem might be. Are you sure it isn't telling you to close them down if they're running?
    As for Adobe Acrobat, what did you do to it after you installed it? You changed or deleted something, which is why it's asking you if you want to repair it. Adobe is known for making no details available about moving or deleting things that may affect their applications' ability to be 'repaired' or updated in the future.
    Mulder

  • I cannot install Adobe Acrobat pro on my mac running Yosemite.  Why?

    I was able to install Acrobat Reader, but when I tried to upgrade to Acrobat Pro on my mac, the Acrobat intaller just hangs there indefinitely.  I am running Yosemite.  What is the deal?

    Hi kctfsu,
    We would require the install logs to analyse the failue cause.
    If you have more than one user account, these instructions must be carried out as an administrator.
    Launch the Console application in any of the following ways:
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    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    Select
    /var/log ▹ install.log
    from the hierarchical list on the left. If you don't see that list, select
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    from the menu bar. Then select the messages from the last installation or update attempt, starting from the time when you initiated it. If you're not sure when that was, start over and note the time. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
    If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
    When posting a log extract, be selective. Don't post more than is requested.
    Please do not indiscriminately dump thousands of lines from the log into this discussion.
    Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.
    Regards,
    Rave

  • Got a new computer, cannot get the acrobat pro 9 installed

    I´ve got the CS 5.5. Standard reinstalled to my new Computer perfectly. Got a problem with the Acrobat Pro 9 serial number (got it under my adobe-id)? What can I do? Please help, got only few days left of the trial.

    It doesn´t accept my serial number. Got it saved under my ID. Says "The serial number you entered is invalid".
    Thank you for your help!

  • Cannot install trial acrobat pro, file damaged.

    Downloading from the website, but no luck. XP 64  bit

    try a different browser and/or a different (wired) connection and/or a download manager.  or
    if you follow all 7 steps you can directly download a trial here:  Adobe Acrobat XI Pro/Standard and Reader: Direct Download Links | ProDesignTools
    and activate with your serial number.
    if you have a problem starting the download, you didn't follow all 7 steps, or your browser does not accept cookies. 
    the most common problem is caused by failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com). 
    failure to obtain that cookie results in an error page being displayed after clicking a link on prodesigntools.com or initiates the download of an incorrect (eg, current) version.

  • Cannot open Adobe Acrobat Pro 9 in Windows Vista

    I can no longer open my Adobe or use it in any way.
    All of my other CS4 programs operate fine, and this is not a licensing issue.
    A little Microsoft Window pops up and says that Adobe Acrobat 9.1 has stopped working.
    It will shut down and contact me when the issue is resolved.
    Thank you in advance.

    Thank you for your help. AA9 would not open at any time for any thing; when
    I tried to open a PDF file, when I tried to create a PDF file with word or
    excel or when I tried to open the icon on my desktop.
    I took your advise and cleaned my registry and reinstalled. I also made
    Adobe Reader 9 my default PDF reader. However, although I can create PDFs
    from word or excel (with it still stopping as soon as the document has been
    converted), I still cannot open AA9 to create a new portfolio or add to an
    existing or open the icon on my desktop. I have tried to repair the
    application but with the same results.
    Any ideas? And thanks again for your help.

  • I cannot open Adobe Acrobat Pro.  There is a pink "X" on the Uninstaller.  I don't know how to cancel UNINSTALL, if that is the problem.

    I am using a MacBook Pro OS X 10.9.5  

    For general browsing on an older powerPC Mac, you'd need to get a supported browser, one that sees current or recent updates for security reasons; so that is one thing. You could get and install anything from the internet.
    But you probably do not have a virus.
    tech guides
    http://www.thesafemac.com/tech-guides/
    adware removal guide
    http://www.thesafemac.com/arg/
    A good browser for a powerPC computer running up to 10.5.8, is TenFourFox. Or iCab. Or SeaMonkeyPPC. With some of these you can set up an email account, & those may be more secure than older Mac Mail. You can also be sure the settings in a browser or email client application do not automatically open attachments or downloads, until you determine what they are through investigation.
    If you got an idea to download free applications from untrustworthy sites, or wanted to clean up your mac, etc using some dubious software, then an 'adware' may be installed. Some kinds of items you may seek to download or that were attachments on an email, can be dealt with in several ways. Safe browsing, near paranoid use of email, and if you use a web-based email, use a secure browser to visit it, login online, and do not have unnecessary cookies or features set in the browser.
    What OS X version does your PowerBook have running?
    What are you using for a web browser? Safari is unsupported.
    Good luck & happy computing!

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