I cannot install Itunes, I see a message saying MSVCR80.dll is missing, I cannot install Itunes, I see a message saying MSVCR80.dll is missing
I see a message saying MSVCR80.dll is missing
Solving the iTunes Installation Problems in Windows
1. Apple has posted their solution here: iTunes 11.1.4 for Windows- Unable to install or open - MSVCR80 issue.
2. If the Apple article does not fully resolve the problem for you, then try Troubleshooting issues with iTunes for Windows updates - MSVCR80.
Similar Messages
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Cannot install itunes 11.1.3 to my windows vista home premium 32-bit. After it finishes the download that it verifies the file I get a message saying "this file cannot be downloaded". What could the problem be??? I uninstalled my itunes and tried again and keep getting the same message. Please help !
See Troubleshooting issues with iTunes for Windows updates.
For downloading issues see the further information area and use a different browser and/or the direct links.
tt2 -
I have no trouble viewing apps in the iTunes Store on my iPad. However, every time I try to install a new app, I get an error message after a while - cannot connect to iTunes Store. This issues cropped up two days ago on my new iPad. Please help...
JUst experienced the exact same problem after changing password.Getting same message. Hope someone has an answer for this.
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I cannot install latest itunes to my Sony notebook which is running on traditional chinese windows 7 64-bit, the error message is something like unrecognized windows package, can any one help me or has similar experience? Thanks.
iTunes 9.0.x is certainly compatible with Win7 64 bit since I use that exact setup on 3 different PCs. Two suggestions for your installation problems:
1)Download a new copy of the 64 bit installer from Apple then, instead of just running the itunes installer right click on it and try 'run as adminstrator'. In my experience that clears up a world of problems with program installation in Win7 and Vista. This is necessary even if you're already logged in as an administrator.
2) Try the previous version of iTunes (9.0.3). You can get a copy at http://www.oldapps.com/itunes.php?old_itunes=54 again right click on the file and "run as administrator"
Good luck, hope this helps.
Lil -
I have formatted my computer and re installed itunes. However, I cannot see my purchased musics/movies/books on my library anymore. I can see my purchased registration on my account, but I don't know how I can do to download it back to my pc. Any ideas?
Thanks a lotGo to the iTunes Store and select "Purchased" from the Quick Links side bar on the right. Go through all the tabs to download again for free
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I tried to update itunes and keep getting these messages..the older version of Bonjour cannot be removed..and The older version of Apple software update cannot be removed. How do i fix this does anyone know? I recently got an IPhone 4 and don't understand all this stuff yet. Thanks
Hi Kathy,
Welcome to Apple Support Communities.
See this article for some steps to troubleshoot your iTunes installation:
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Cheers,
Jeremy -
Normal update of iTunes to 11.1.4 fails. Suggests installing from web site
I install from iTunes.com. Install issues the messages:
Service "Apple Mobile Device' failed to start.
Verify that you have sufficient privileges to start system services
I do have necessary privilegs. I hit ignore. See window with successful install come up and finish with launch. I get the messages:
iTunes was not installed correctly.
Please reinstall iTunes
Error 7 (Windows error 126)
Tring to start iTunes from desktop gives:
This application failed to start because MSVCR80.dll was not found
Re-installing the application may fix the problem.
Further repair or remove/reinstall does not fix the problem (including after reboot)
Thie is the first time this has happened. I'm not sure where to go from here
Thanks for any help.Earlier suggestion worked. That is, Use software add/remove to delete all 5 iTunes applications:
Apple Application Support
Apple Mobile Device Support
Aple Sortware Update
Bonjour
iTunes
Reboot and install/ -
Still unable to download itunes to my pc. Tried with IE, Mozilla and Google Chrome. Keep getting an error message :"Windows cannot open itunes.exe the file is corrupt contact support."previous itunes files were wipped out by "disk cleaner." Any help??
Please!
Thanks!If anyone is reading this still looking for what caused the issue and how to fix it here is what I discovered.
The antivirus program our company uses, Bitdefender Antivirus Plus, was causing some of the PDF files not to open. After troubleshooting the different modules and settings the culprit was..
Scan SSL in Privacy Control Settings. Turning it OFF solved the problem and all the PDF files that previously would not open now open just fine. This issue has been sent to Bitdefender for them to review. If you use a different antivirus program and are having this issue try locating the Scan SSL setting and see if turning it off solves the problem. -
I just upgraded my mac book to 10.6.8 and downloaded the new version of itunes. When I try to open it and error message appears saying, "The iTunes Library file cannot be found or created. The default location for this file is in the "iTunes" folder in the "Music" folder."
I have tried a few things but iTunes closes right after i click okay. Anyone know anything?Look in your Home > Music folder. There should be an iTunes folder there and it should have a number of files and folders including one called library.itl You want to guide iTunes to that file. If you don't see that file or folder then in your next post you will have to be very specific as to what you do see or how you have your iTunes set up because that's where it should be according to default settings.
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I downloaded the latest version of iTunes on my PC. Now I cannot open iTunes. I receive the following error message: "The procedure entry point AVCFAssetCreateWithByteStreamAndOptions could not be located in the dynamic link library AVfoundationCF.dll" After pressing the "OK" button I receive a second error message: 'iTunes not installed correctly. Please reinstall iTunes. Error 7 (Windows error 127)". I've uninstalled iTunes and reinstalled to no avail. I've also eliminated the temp files (per suggestions on the trouble-shooting page) and no luck. I also tried system restore and that did not fix the problem. Any thougths on a repair?
Taken at face value, you're having trouble with an Apple Application Support program file there. (Apple Application Support is where single copies of program files used by multiple different Apple programs are kept.)
Let's try something relatively simple first. Restart the PC. Head into your Add or Remove Programs control panel, select "Apple Application Support", click "Change" and then click "Repair".
If no joy after that, try the more rigorous uninstall/reinstall procedure from the following post. (Although the procedure is for Vista and 7 and you've got XP, just read "Computer" as "My Computer", read "Uninstall a program control panel" as "Add or Remove programs control panel" and assume the system is 32-bit, and you'll be doing the right things.)
Re: I recently updated to vista service pack 2 and I updated to itunes 10.2.1 and ever since I did that my itunes won't open any more. Itunes starts but before anything loads a -
I am trying to install iTunes 12.0 on my Windows 7 PC to sync my iPhone6. I am getting error message, "Item already exists" on installation of iTunes 12.0. Apple has no fix. Help???
Item or object?
For "Object already exists" or "Access denied" errors when installing try opening Control Panel > Programs and Features > View installed updates then checking for Security Update for Microsoft Windows (KB2918614). Uninstall if you have it, then reboot and try installing again.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2 -
While running an update in itunes (not installing), it stopped in the middle of the update and i receceived the following messages:
Application failed to start because AVFoundationCF.dll was not found. Reinstalling itunes may fix the problem. Then "itunes was installed incorrectly. Please reinstall itunes Error 7 (Windows error 126)". If i uninstall and reinstall itunes will I lose all of my music, etc.?Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall press on)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
Just updated itunes to (10.22.14) and itunes won't open. I get message: Itunes cannot run because some of its required files are missing. Please reinstall itunes. Is there any other way to troubleshoot this other than reinstalling itunes?
With that one in that context, I think we should check for malware.
Try downloading and installing the free version of Malwarebytes AntiMalware. Update your MBAM definitions and then run a full scan of the PC. (Takes about 2 hour on my Lenovo.)
http://www.malwarebytes.org/mbam.php
Does the scan find any infections? If so, please paste the contents of the log file for the scan in a reply here so we can have a look. -
I am constantly getting a message which says "iTunes cannot run because some of it's required files are missing. Please reinstall iTunes." I've reinstalled a number of times and re-booted but it only seems to last a short time. How do I fix it?
HI daddio,
Ok some things first I need to know...Did you use Microsoft cleanup utility to clean up all those uninstalls you have done?
I hate Norton and anyone who reads my posts will know that. I have seen way too many infected PC's by Norton users. Did you try the EWIDO and AdAware scan? I see you said you read lots of posts. That is helping folks remove the malware in order to get iTunes and quicktime back to health. -
I cannot install the latest version of Itunes under Windows XP because itunes.msi cannot be found in order to remove the older version (11.0.1.12) of itunes. Is there any other way I can accomplish an upgrade without using the Itunes.msi file?
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?
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