I cannot sync my iPhone or iPad to iTunes. When I plug my devices into my PC, iTunes recognizes them, but just after they're recognized iTunes freezes. My iTunes works properly as long as no devices are connected. Can someone please help?
Both my iTunes and iPhone/iPad are using the most current software. I've tried deauthorizing and deauthorizing my computer, but nothing helps.
iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues.
Hope this helps.
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i have a macbook air 13 inch, facetime is not working. i receive calls but its dosen't connect. i have already tried resetting it.i am running on 10.7.5.can someone please help?
I've checked this page over and over - I'm completely updated and I can answer the call on my ipad and iphone, just not my macbook air - any other suggestions? thanks in advance
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I can log into facebook and yahoo but the will not finish loading up, I had this problem with 1e9 but i switched to firefox 5.0.1 and the problem with ie9 was it said my javascript was turned off, but i had it turned on.Thats when I switched to firefox.I am running this on a windows vista home premium system. Can someone please help me?
You may have to open Mail, go to the upper left corner of the screen and click on the word Mail, open Preferences, click on Accounts, and make sure your Gmail account is still fully set up properly with all proper account and incoming and outgoing Mail Servers properly completed. When you added iCloud capability it may have upset the account settings for Gmail.
Hope this helps -
I have recently just paid £2.99 to update my ipod touch 1st generation. and it still wont connect can someone help?
See
iOS: Device not recognized in iTunes for Windows
- I would start with the following unless you revoed and reinstall all Apple software, not just iTunes:
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem
Next try posting in the iTunes for Windows forum is still problem with iTunes -
I need to run an update for iTunes but it won't run until I 'close' it. Could someone tell me how to do this? Just clicking on the red button
doesn't work. ThanksWhich are you working on, a Mac (which you state in your profile and would seem to be indicated by your reference to a "red button") or a Windows system (this being the iTunes for Windows forum) and what OS version are you running?
If you're running a Mac, clicking the red "close" button just closes the window; it does not quit the iTunes program. You have to actually use the Quit iTunes command.
Regards. -
My ipod touch will not connect to itunes, i am trying to upgrade to IOS 5. Can someone please help.
Is there any way to update to IOS5 through wifi and not using my computer?
See:
iOS: Device not recognized in iTunes for Windows
or
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
No, you have to update to iOS 5 via iTunes/USB. One you get iOS you can further update via wifi. -
the feature you are trying to use is on a network resource that is unavailable. Click ok to try again or enter an alternate path to a folder contaning the installation package itunes.msi in the box below. An in the box below it has this in it.C:\Documents and Settings\User\Local Settings\Application Data\Apple\Apple Software Update\ Windows XP
Go here: http://www.apple.com/downloads
And download the installer file to the desktop. Then double click and install from there. -
I need to download all of my photos from my iPhone 4S and my iPad 2 to my MacBook Air because there is no more storage space available. I want to make sure all my photos are not lost and that they do not return to the original devices because of the cloud. Can someone please help ?
Connect your devices to the computer with the USB cable (one device at a time) and import the photos via iPhoto or Image Capture.
If you have not changed any default settings on your computer, iPhoto will automatically launch when you plug in the device. Then follow the import prompts. -
I just received the error message "Attempting to copy to the disk failed. The required disk cannot be found". When I try to sync my iPhone or iPad to iTunes. Anybody have any ideas? The sync worked yesterday.
I'm having the same problem. I just bought an album from my iPhone and when I select "Transfer purchases", I get the same message.
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Can someone please help - I want to sync my icloud calendar with my iphone calendar. All of my entries from previous months are on my icloud calendar but not my iphone. How do I get them back on there? I have corrected my settings for future entries (I think/hope) but want to put the old stuff back on.
Try this...
Settings > Mail, Contact, Calendars. Scroll down to Calendars and set "Sync" as desired. -
Hi,
My iphone 4 won't connect to my mac book, it says that I need to install to latest version of itunes 11.1. When I go to itunes and try to update, it says that I have the latest version (10.6.3). Can someone please help me!
thanksYou are probably running OS 10.4 or 10.5 on a PPC Mac. No version of iTunes higher than 10.6.3 is available for these older Macs. I have the same problem, and while I can still use the PPC to sync my iPod, it can't be used to sync an iPhone 4 or higher. The only solution, as I discovered after upgrading to the iPhone 4, is to buy a newer Mac. I was able to get a 2006 MacBook running Lion for under $300, and that has been a lifesaver.
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Every time I sync my Iphone and iPad to itunes it makes me restore them. Why?
Every time I sync my Iphone and iPad to itunes, it makes me restore them, Why does it do this?
there are a load of suggestions in itune - this is not an icloud issue as wifi sync is seperate
many people have found success by restarting the applemobiledevices process and opening some ports on the firewall - all detailed under itunes support -
I recently downloaded iMovie on my iPhone 5 and it is telling me to connect to wifi or use itunes to download iMovie well I have done both and it is still not working can someone please help me?
Hi troy157,
I'm sorry you are having issues with the iMovie app you purchased for your iPhone5.
The first thing I would suggest is to log out of your iTunes Account on your iPhone, turn the iPhone off and then on again, and see if app finishes downloading/updating.
Settings > iTunes & App Stores > Tap on your Apple ID account > Tap Sign Out
If the issues persists, the article below will give you a few more troubleshooting steps:
iOS: Troubleshooting applications purchased from the App Store
Try the following steps to resolve your issue, testing the app after each step.
1. Update your device software
Update your device to the latest version of iOS.
2. Check for app updates
Ensure that your apps are up to date:
Open the App Store and tap Updates. If updates are available, tap Update All.
When prompted, enter your iTunes Store account information. App Store will then download and install the application updates.
Note: Some applications may require a Wi-Fi connection to update.3. Install another app from the App Store
4. Restart the application
If the issue affects only a single app, try closing just that app:
Press the Home button to return to the Home screen.
Double-tap the Home button to display recent apps.
Tap and hold the affected app until the red minus appears.
Tap the red minus to quit the app.
Press the Home button, then restart the app.
5. Restart your device
Hold the Sleep/Wake button until "slide to power off" appears. Slide to power off your device. When it is off, press the Sleep/Wake button to turn it back on.6. Reinstall the affected application
Remove the application from your device and reinstall it.
Touch and hold any application icon on the Home Screen until the icons start to wiggle.
Tap the "x" in the corner of the application you want to delete.
Tap Delete to remove the application and all of its data from your device.
Press the Home button.
Go to the App Store.
Search for the application and then download it again.
Note: If it is a paid app, ensure you are using the iTunes account you purchased the app with originally. If it is not, you will be charged for the app again. For more information regarding downloading previously purchased items, see this article.
I hope this information helps ....
Have a great day!
- Judy -
My iphone 4 is taking forever to sync...I let it sync all night and only completed about 1/4 of of the songs downloaded. Apps seem to be fine. I have tried restoring it and that didn't do anything. Can someone please help?
how many songs are syncing cuz i only have at most 200 or so and it takes a while so it might be how many songs are syncing to the device
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I have iPad 4th Generation with iOS 6.1.3 Since my iBooks was updated to version 3.1.1 I cannot open pdf file attachment in my email. When I tap of the attachment, the iBooks icon no longer show itself. Can someone please help?
Thanks for all (Ocean20 & Courcoul) who replied.
Reset the device did not help me but it does triggers me to attempt to resend the PDF file attachment on email--and it works the 2nd time. My problem is now solved.
The Adobe Reader is very helpful--it allows me to scroll through the document easily, unlike iBooks, where I cannot scroll straight up or down.
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