I cant open psd file

the dialog box says
a problem has occured with the licensing of this product. restart your computer and re-launch the product...
error:213:19
i already did several times but, still, can't open the file.
what should i do?
thanks

If this involves Photoshop, you'll want to use the Photoshop forum.
http://forums.adobe.com/community/photoshop

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