I changed the email address for Apple ID, but can't get iCloud to change. I no longer have access to old email. It keeps popping up wanting password for old account. What do I do"
How do I change Apple ID in iCloud? Can do iTunes but not iCloud. I no longer have access to old email account. Thanks!!
Hello there, DonaSD.
The following Knowledge Base article provides some steps for you to resolve your issue:
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/TS5223
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.
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I have changed my email address ie apple ID but old address is still showing on Icloud on iphone
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Why are you YELLING AT US? Turn off your CAPS lock. -
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After you've navigated there...
Choose iTunes
Choose iTunes Store
Choose Purchases, Billing, ...
Choose topic not listed
In the box that appears type "no longer have access to my Apple ID email address and I need to reset my password. do not know security questions" (this will allow you to schedule a call to resolve the issue)
Click Continue
Click "Schedule a Call"
Someone will contact you to resolve this issue.
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